What our clients say about us
4.50
287 reviews
AI Summary
The reviews highlight consistent satisfaction with the professionalism, attention to detail, and courteousness of the installers across various projects. Customers appreciated clear communication and excellent workmanship, often expressing a willingness to recommend the service. However, there is a single complaint regarding excessive advertising, which may detract from the overall perception of the business.
5
Tony did a Geat job installing our new shower. He was very courteous and professional. They cleaned up after themselves very well. He always made sure that we were satisfied with the placement of the hand bar and shelves. I highly recommend this crew.... More
Tony did a Geat job installing our new shower. He was very courteous and professional. They cleaned up after themselves very well. He always made sure that we were satisfied with the placement of the hand bar and shelves. I highly recommend this crew. Less
5
We had a new shower installed. After waiting for the exciting day of install one of panels was cracked so we had to reorder and wait again. Completely out of their control and I totally get that although once it did come in I felt they rushed to get it done. I wasn’t able to see it till after they were gone but there were several incomplete issues. After leaving a message and pictures with Sara, ... More
We had a new shower installed. After waiting for the exciting day of install one of panels was cracked so we had to reorder and wait again. Completely out of their control and I totally get that although once it did come in I felt they rushed to get it done. I wasn’t able to see it till after they were gone but there were several incomplete issues. After leaving a message and pictures with Sara, Mike called and came over to go over the issues. Mike was very helpful, knowledgeable and straight forward. Mike then sent Frank Gallagher over to fix the things that were not done the first time. I would like to give Mike and Frank 5 stars for a job very well done. Great customer service to fix the issues at hand and beautiful quality product. Thank You Ellen Luehring Less
5
Shower install.Jason and his partner are pros! Clean and excellent work. The installation and product are magnificent.
1
REGRET! I wouldn't have purchased this Kohler Luxstone shower system had I known that the corners would be a strip of caulk and that the pan would look crooked. I expected much more based on the price we paid (think small car!) Even if our wall isn't perfectly square, they were the ones who installed the sheetrock behind the structure and could have used shims to make it look decent. IMPORTANT: T... More
REGRET! I wouldn't have purchased this Kohler Luxstone shower system had I known that the corners would be a strip of caulk and that the pan would look crooked. I expected much more based on the price we paid (think small car!) Even if our wall isn't perfectly square, they were the ones who installed the sheetrock behind the structure and could have used shims to make it look decent. IMPORTANT: The reviews on Minnesota Shower and Bath's website are for the installers, who ask you to give them 5 stars so they will get some sort of reward. I find that a bit shady. IMPORTANT: You should know that their timeline for installing a Kohler shower system is 25+ weeks out and you will owe them 50% down. That's a long time to hold so much money. I would have been just as happy -- and had more money in my bank -- if I had hired a handyperson to install a quality shower system from a home improvement store. One star because the shower functions and I like the Kohler showerhead and shelf. Our other bathroom has a Bathfitter system, which I like much better! Less
5
Our installers Scott and Sons, did a fantastic job. They were very professional, polite and extremely detailed in all aspects of the job for our step in shower, new flooring and new vanity countertop install.. They made sure drop cloths were set up which we really appreciated and the clean up was suburb! I will definitely request Scott & Sons as our installers going forward with new projects. Th... More
Our installers Scott and Sons, did a fantastic job. They were very professional, polite and extremely detailed in all aspects of the job for our step in shower, new flooring and new vanity countertop install.. They made sure drop cloths were set up which we really appreciated and the clean up was suburb! I will definitely request Scott & Sons as our installers going forward with new projects. Thanks again Scott & Sons. Less
5
The second time we’ve used MN Shower and Bath, and still love their work.. Brian (D&E Interiors) was always checking to make sure everything was right and we understood the timeline. Fabulous job!... More
The second time we’ve used MN Shower and Bath, and still love their work.. Brian (D&E Interiors) was always checking to make sure everything was right and we understood the timeline. Fabulous job! Less
5
Both installers were very professional and friendly.I am very satisfied with their work.Thank you Bryan and Paul of D&E Installers.
5
The 5 star rating is for the installers only! The installers were awesome and did a great job. I do not like the color of my new shower and I feel as though it was misrepresented to me when I bought it. The sales lady said it would match /compliment my vanity nicely but it’s not even close. I’m just not happy with it at all. A lot of money spent for a disappointing outcome.... More
The 5 star rating is for the installers only! The installers were awesome and did a great job. I do not like the color of my new shower and I feel as though it was misrepresented to me when I bought it. The sales lady said it would match /compliment my vanity nicely but it’s not even close. I’m just not happy with it at all. A lot of money spent for a disappointing outcome. Less
5
Bryan with D &E Interiors did a great job. Friendly, careful, and good attention to detail.
5
Our installers, K&M Construction, did a fantastic job. They were very polite, professional and extremely detailed in all aspects of the job for our bathroom installation.... More
Our installers, K&M Construction, did a fantastic job. They were very polite, professional and extremely detailed in all aspects of the job for our bathroom installation. Less
5
Tom & Travis were great to work with. Set clear timelines and expectations for the work that was to be completed. They were attentive in ensuring drop cloths were set up. Really appreciate Tom & Travis' hard work on our project.... More
Tom & Travis were great to work with. Set clear timelines and expectations for the work that was to be completed. They were attentive in ensuring drop cloths were set up. Really appreciate Tom & Travis' hard work on our project. Less
5
Dave Loehoer and his crew were very courteous, as well as doing a great job. We are more than satisfied with their work. They came in, did the job, and completed our beautiful new bath and shower in one day. Thank you.... More
Dave Loehoer and his crew were very courteous, as well as doing a great job. We are more than satisfied with their work. They came in, did the job, and completed our beautiful new bath and shower in one day. Thank you. Less
5
Super job by Pavel & Roman Kosovan of Home Resumption! They did our tub to walk-in shower conversion with a window and were courteous, answered all our questions, explained the install, and finished on time. Highly recommend them!... More
Super job by Pavel & Roman Kosovan of Home Resumption! They did our tub to walk-in shower conversion with a window and were courteous, answered all our questions, explained the install, and finished on time. Highly recommend them! Less
5
Dave Loehrer was great and very easy to work with! I appreciated that he gave me a call the day before to make sure we were on the same page and the space was prepared as it needed to be. He communicated well throughout the whole process and I really love the finished product! This was a long time coming and it was a great experience! I will reach out again and definitely recommend!... More
Dave Loehrer was great and very easy to work with! I appreciated that he gave me a call the day before to make sure we were on the same page and the space was prepared as it needed to be. He communicated well throughout the whole process and I really love the finished product! This was a long time coming and it was a great experience! I will reach out again and definitely recommend! Less
5
D&E Interiors did an excellent job on my bathroom remodel. Professional, courteous and knowledgeable. They answered any and all questions. I would recommend them.Thanks guys... More
D&E Interiors did an excellent job on my bathroom remodel. Professional, courteous and knowledgeable. They answered any and all questions. I would recommend them.Thanks guys Less
5
Scott and Sons did an amazing job on our bathroom! They did quality work, and it was apparent they were highly experienced.
5
FMF Construction Inc did a great job installing our new custom shower. They answered all of our questions and they kept everything clean as they worked we love our new shower. Definitelya 5 star job.Chuck and Jan Lauer... More
FMF Construction Inc did a great job installing our new custom shower. They answered all of our questions and they kept everything clean as they worked we love our new shower. Definitelya 5 star job.Chuck and Jan Lauer Less
5
Scott Brown was an awesome installer...great to work with and thorough
5
CFG Renovations did a fantastic job. WELL DONE!!!!!
1
you people r playing your annoying tv commericals to many times per a day i think the public knows who you people are please do something about it i think you people been around since 1955 should not have to run any commericals what do you think... More
you people r playing your annoying tv commericals to many times per a day i think the public knows who you people are please do something about it i think you people been around since 1955 should not have to run any commericals what do you think Less
5
Scott Brown with B&B Remodeling did an excellent job. He was pleasant to work with and have in my home. I recommend him to anyone
5
Scott did a great job. Was very considerate. Answered all of our questions.
5
Pavel Kosovan and Roman did a great job
5
Scott Brown did an excellent job with the installation of my new Kholer Shower Walls and a new vanity.
5
Doug and John were amazing! We could not have asked for better contractors. Kind, courteous, not to mention masters of their craft! We could not be more please with the work they did on our bathroom. Thank you again for the time and detail given to our project.... More
Doug and John were amazing! We could not have asked for better contractors. Kind, courteous, not to mention masters of their craft! We could not be more please with the work they did on our bathroom. Thank you again for the time and detail given to our project. Less
5
Installer Tom Buchta did a great job (and in less time than we thought. Tom and those who helped were respectful and professional. Our bathroom looks great.... More
Installer Tom Buchta did a great job (and in less time than we thought. Tom and those who helped were respectful and professional. Our bathroom looks great. Less
5
5
My friend Sue is super happy with her new walk in shower. Scott Brown, of B&B Remodeling, LLC, is a professional installer. He has 38 years experience. What a pleasant experience. The work was done on time and there was no mess to clean up! Thank you Scott so much for a terrific job! Scott, You deserve more than 5 stars!... More
My friend Sue is super happy with her new walk in shower. Scott Brown, of B&B Remodeling, LLC, is a professional installer. He has 38 years experience. What a pleasant experience. The work was done on time and there was no mess to clean up! Thank you Scott so much for a terrific job! Scott, You deserve more than 5 stars! Less
5
Matt and Clayton of CJT were very good to work with on my bathroom remodel. Efficient, friendly and responsive to my questions. I’m very pleased!
5
I love my new bathroom. Everything turned out to be perfect and beautiful. My installers, Doug & Jon were amazing. They were professional, super nice, trustworthy, patient, and competent. Their attention to detail was incredible. My shower & floor are stunning when you walk into my bathroom. They exceeded my expectations. I would highly recommend Minnesota Shower and Bath to anyone. The c... More
I love my new bathroom. Everything turned out to be perfect and beautiful. My installers, Doug & Jon were amazing. They were professional, super nice, trustworthy, patient, and competent. Their attention to detail was incredible. My shower & floor are stunning when you walk into my bathroom. They exceeded my expectations. I would highly recommend Minnesota Shower and Bath to anyone. The cost is worth it. Less
5
CFG Renovations completed the project on time as planned.
5
David Loehrer and crew did a great job covering floors and cleaning up. He was friendly and explained the process and answered questions. They even blew leaves out of the garage where they were working! Shower looks great!... More
David Loehrer and crew did a great job covering floors and cleaning up. He was friendly and explained the process and answered questions. They even blew leaves out of the garage where they were working! Shower looks great! Less
5
Pavel and Roman Kosovan were great installers. Pavel was very patient, precise and explained every step he was taking along the way. He did a great job.... More
Pavel and Roman Kosovan were great installers. Pavel was very patient, precise and explained every step he was taking along the way. He did a great job. Less
5
Scott and sons did an awesome job with my father in laws’ shower, Gerald Kothrade. He is very pleased and can’t say enough about the quality of job that they did. Thank you!... More
Scott and sons did an awesome job with my father in laws’ shower, Gerald Kothrade. He is very pleased and can’t say enough about the quality of job that they did. Thank you! Less
5
beautiful work! rate it a 5 star
5
Dave Loehrer, the head contractor that came out to install our beautiful new shower, was kind, courteous, and communicated clearly, making it a seamless experience. We are very happy with our shower.... More
Dave Loehrer, the head contractor that came out to install our beautiful new shower, was kind, courteous, and communicated clearly, making it a seamless experience. We are very happy with our shower. Less
5
Frank Gallagher and Jeff Hagkamp were at our home today to correct an installation error on our new vanity. They did a splendid job in making the height of the vanity more user friendly to the needs of my wife. They worked efficiently and in a professional manner completing the job to my wife's satisfaction. Thank you Frank and Jeff... More
Frank Gallagher and Jeff Hagkamp were at our home today to correct an installation error on our new vanity. They did a splendid job in making the height of the vanity more user friendly to the needs of my wife. They worked efficiently and in a professional manner completing the job to my wife's satisfaction. Thank you Frank and Jeff Less
5
Frank Gallagher and Jeff Haskamp did a great job finishing the bathroom shower installation project! Height recommend the company to people who need shower remodeling.... More
Frank Gallagher and Jeff Haskamp did a great job finishing the bathroom shower installation project! Height recommend the company to people who need shower remodeling. Less
5
Court Gross of CFG Renovations did a fantastic job with the install of my new Quartz shower. On-time, very skilled, pleasant to work with, and left the area clean. I 'm a perfectionist and lived lived up to my expectations.... More
Court Gross of CFG Renovations did a fantastic job with the install of my new Quartz shower. On-time, very skilled, pleasant to work with, and left the area clean. I 'm a perfectionist and lived lived up to my expectations. Less
5
I had the best experience! The guys were very professional. Our installer FMF Construction.
5
Dave and his expert crew did a wonderful job installing our new Luxstone shower.
5
Beautiful work by Dave lochler and team
5
Our installer was Tom Buchta. We were pleased with Tom and his crew members. They were always on time, courteous, and performed quality work. We would recommend Rusco and Tom to others. Very satisfied.... More
Our installer was Tom Buchta. We were pleased with Tom and his crew members. They were always on time, courteous, and performed quality work. We would recommend Rusco and Tom to others. Very satisfied. Less
5
Frank Gallagher was very knowledgeable and professional. Was here on time and worked consistently. Informed me what was going on and was very friendly and conscious of my house. I was very pleased with him... More
Frank Gallagher was very knowledgeable and professional. Was here on time and worked consistently. Informed me what was going on and was very friendly and conscious of my house. I was very pleased with him Less
5
Minnesota Rusco installers started a bathroom remodel in my home, but didn't do a very good job. Many, many mistakes as well as being more than a year after original contract. Frank Gallagher and Jeff Haskamp from Minnesota Shower & Bath finally came in this week and corrected all the mistakes. These two guys are GREAT fixers.... More
Minnesota Rusco installers started a bathroom remodel in my home, but didn't do a very good job. Many, many mistakes as well as being more than a year after original contract. Frank Gallagher and Jeff Haskamp from Minnesota Shower & Bath finally came in this week and corrected all the mistakes. These two guys are GREAT fixers. Less
5
My husband and I are vey pleased with the bathroom remodel that Minnesota Rusco did. We had a tub to shower conversion done plus vanity , toilet , flooring replacement and our bathroom door widened by 4 inches. The installers, Doug and John were highly professional, knowledgeable and efficient. Our job took the 5 days that were planned. We highly recommend Minnesota Rusco and are so happy with th... More
My husband and I are vey pleased with the bathroom remodel that Minnesota Rusco did. We had a tub to shower conversion done plus vanity , toilet , flooring replacement and our bathroom door widened by 4 inches. The installers, Doug and John were highly professional, knowledgeable and efficient. Our job took the 5 days that were planned. We highly recommend Minnesota Rusco and are so happy with the remodeling crew we had. Less
5
CJT installed our new walk-in shower and we couldn't be happier!! Matt and Clayton were professional, on time and did a fantastic job. We would recommend the Minnesota Shower and Bath product and team to anyone looking to replace that old tub and shower!!... More
CJT installed our new walk-in shower and we couldn't be happier!! Matt and Clayton were professional, on time and did a fantastic job. We would recommend the Minnesota Shower and Bath product and team to anyone looking to replace that old tub and shower!! Less
5
They did a great job👍
2
We went with Rusco for a window replacement and a bathroom remodel. Despite their higher costs compared to other contractors, we still chose to go with them due to the reviews. In the end we weren’t as impressed as we thought we would be. Thankfully we did not encounter any significant problems such as poor installation techniques. There were no problems with the window being installed (like poo... More
We went with Rusco for a window replacement and a bathroom remodel. Despite their higher costs compared to other contractors, we still chose to go with them due to the reviews. In the end we weren’t as impressed as we thought we would be. Thankfully we did not encounter any significant problems such as poor installation techniques. There were no problems with the window being installed (like poor insulation), and no problems with the bathroom shower and tub pipes they installed (like water leakage, etc). However, we did notice some damage around the house after each installation. For the window, the team they sent damaged the surrounding wall around the window, leaving several dents and marks. They also damaged our front door, and the storm door side panel while bringing the old window out and new window in. For the bathroom, the team was a lot more careful, but they did damage a tiny area of the bathroom wall and broke a marble figurine we had in the hall. In both occasions, the workers never confronted us about the damages they had done. This was quite infuriating. Eventually someone did come out to assess the window installation damage, and Rusco compensated us for it. Someone did paint over the bathroom wall damage, but didn’t fill it in. Granted the damage was much minor, it’s still frustrating. Also, the new window was filthy. Didn’t even bother to clean it. It’s about 15 feet high above the ground. Not exactly easy to clean ourselves. We also had several problems with Rusco’s communication, measurements, and documentation of what we wanted ordered. For the window, they installed new window trim. They did not provide any samples beforehand, but guaranteed we’d get a golden oak color to match the previous window trim and the rest of the wood in our house. They ended up installing trim that did not match. They claim it was golden oak, but it clearly doesn’t look like it. It’s more of a grayish tinted oak. They then came out again and offered to order new trim, and this time brought samples. We selected a much better color. Sadly, three months later, we have received no update on the replacement trim. They stopped communicating regarding this issue. For the bathroom, everything was ordered correctly, except for the edge guards that go along the side of the shower tile. They measured the area incorrectly. Thankfully someone did come out to remeasure. But it took almost 3 months to finally have the edge guards installed. They left us a voicemail to call back and schedule a time to finish the installation. We made 8 attempts in trying to get a hold of them. Several calls ended with no one answering, a few calls did end up with someone answering, but then only to tell us that someone would reach out to us later in the day to schedule an appointment. Besides the initial call in early July, we went all of July without a single call from Rusco. The only reason we finally got our edge guards installed, is because I called in (thankfully someone answered) and said I want to file a complaint. Within that same call, we finally got an appointment made. Overall, we would not recommend Minnesota Rusco. The main reason being because of poor communication, organization, resulting in a few incorrect parts being ordered and resulting in both projects full completion being delayed. We appreciate that there were no major installation problems, and that they assessed some of the damage their teams caused and compensated us for it. However, both installations had problems that could have been avoided if they had better planned and communicated with us. Also, not everything was taken care of. We submitted a picture of the figurine that the bathroom team broke, and nothing has happened. There’s still a damaged spot on the bathroom wall. Someone did paint over this spot when installing the edge guards, but they didn’t use any type of wall filler to fill in the dents from the damage. It’s such a minor issue, but none the less still an issue. And ultimately, we still have received no word about the window trim replacement they ordered. Less
5
Scott from Scott and Son’s installed our new shower. He did an awesome job! He kept us informed on his progress and cleaned everything up when finished!... More
Scott from Scott and Son’s installed our new shower. He did an awesome job! He kept us informed on his progress and cleaned everything up when finished! Less
5
We had a shower installed and Court and Kyle did a fantastic job. Explained things to us and cleaned up well. They were just great!
5
I don't know if this review will overlap the previous review but I think I jumped the gun on being harsh on Rusco's office not getting back to me-Because they did and it looks like it's getting taken care of. Regardless Pavel and Roman Kosovon were great and the installation when great and quicker than expected. I'm sorry about the first harsher review. I love the new bathroom and it looks great.... More
I don't know if this review will overlap the previous review but I think I jumped the gun on being harsh on Rusco's office not getting back to me-Because they did and it looks like it's getting taken care of. Regardless Pavel and Roman Kosovon were great and the installation when great and quicker than expected. I'm sorry about the first harsher review. I love the new bathroom and it looks great. Still 5 stars though. Less
5
MN Rusco kept us informed on the progress of our project from start to finish. Installation was actually two months early from what was first quoted. Installers Tom Buchta and Travis Pontioos were professional, neat and respectful of our home. Answered any questions we had a long the way. Very happy with the finished job. Thank you.... More
MN Rusco kept us informed on the progress of our project from start to finish. Installation was actually two months early from what was first quoted. Installers Tom Buchta and Travis Pontioos were professional, neat and respectful of our home. Answered any questions we had a long the way. Very happy with the finished job. Thank you. Less
5
Minnesota Shower and Bath renovated our bathroom installing a new shower. The on site team exceeded expectations. The team was led by Frank Gallagher. Frank Gallagher : a polite gentleman, an expert craftsmanship , impeccable attention to detail, beautiful work, meticulous, respectful, neat , finished product is beautiful, and always on time. Frank exceeds expectations for customer service and ma... More
Minnesota Shower and Bath renovated our bathroom installing a new shower. The on site team exceeded expectations. The team was led by Frank Gallagher. Frank Gallagher : a polite gentleman, an expert craftsmanship , impeccable attention to detail, beautiful work, meticulous, respectful, neat , finished product is beautiful, and always on time. Frank exceeds expectations for customer service and making sure that the work product is of the highest quality. He takes ownership in his work product . He is a true professional and team leader/foreman. His team respects him because he leads by example: polite, hard working, meticulous, methodical, and respectful. Jeff Haskamp : a polite gentleman, solid workmanship, attentive to preservation of surrounding existing amenities during tear out, mindful of cleanliness and minimal associated mess with the project. Eduardo Salazar : extremely attentive, hard working, polite, and respectful. These three hard working, talented men are the face of the company and represented the company with incredible expertise. Less
5
I can't say enough about Minnesota Shower and Bath. My mom recently had two bathroom vanities installed in her town home. Frank Gallagher and Jeff Haskamp were prompt and showed great attention to the details. They exceeded our expectations. Thank you!... More
I can't say enough about Minnesota Shower and Bath. My mom recently had two bathroom vanities installed in her town home. Frank Gallagher and Jeff Haskamp were prompt and showed great attention to the details. They exceeded our expectations. Thank you! Less
1
I am writing this review specifically about the warranty they provide on materials. Here is our bathroom sink counter that was installed over two years ago. At that time we “accepted” it but didn’t speak up about the rough surface. This year another remodeler came in to do our full bath of main bedroom and she said they should never have installed it that way. We are past warranty and they wil... More
I am writing this review specifically about the warranty they provide on materials. Here is our bathroom sink counter that was installed over two years ago. At that time we “accepted” it but didn’t speak up about the rough surface. This year another remodeler came in to do our full bath of main bedroom and she said they should never have installed it that way. We are past warranty and they will not pay to have this fixed. Deeply saddened that they have not returned a call so I can contact the manufacturer. According to them, it’s the manufacturer’s warranty. I’m sick of passing the buck! The problem should be fixed by them since it never should have been installed in the first place if they were doing proper quality control. Less
5
Jason and Ryan were installers for our master bedroom 1/4 shower (which was original and in bad shape). They were professional and updated me about the install several times. Finished same day, left area clean and reviewed care of our new beautiful shower. I would have them do another install for us for sure!... More
Jason and Ryan were installers for our master bedroom 1/4 shower (which was original and in bad shape). They were professional and updated me about the install several times. Finished same day, left area clean and reviewed care of our new beautiful shower. I would have them do another install for us for sure! Less
5
CFG Renovations installed my new sink and countertop, shelves, and cabinet. They were very courteous, prompt, and thoughtful with my floor and furniture. They asked me questions whenever they were unsure of anything, and made a real effort to install everything just right. When they were finished they had me do an inspection and walk-through, and were very thorough. When they left, my place was s... More
CFG Renovations installed my new sink and countertop, shelves, and cabinet. They were very courteous, prompt, and thoughtful with my floor and furniture. They asked me questions whenever they were unsure of anything, and made a real effort to install everything just right. When they were finished they had me do an inspection and walk-through, and were very thorough. When they left, my place was spotless! I am very happy with my bathroom now, and would highly recommend Minnesota Shower & Bath and CFG Renovations - thank you so much! Less
4
Good service
5
Our planner Sara is fabulous. Professional, knowledgeable, personable and excellent communication through the process. Update, our installer Dave and his team were great. Polite, professional and did an A+ job! Love my shower!!... More
Our planner Sara is fabulous. Professional, knowledgeable, personable and excellent communication through the process. Update, our installer Dave and his team were great. Polite, professional and did an A+ job! Love my shower!! Less
5
FMF Construction did an excellent job on our bathroom remodel. They arrived on time each day, worked quickly and efficiently, and did quality work. Would recommend them to anyone.... More
FMF Construction did an excellent job on our bathroom remodel. They arrived on time each day, worked quickly and efficiently, and did quality work. Would recommend them to anyone. Less
5
FMF Construction Inc performed the installation of a new shower and a new bathtub. They did a fabulous job and also did very good detailed work. They get a 5 star rating.... More
FMF Construction Inc performed the installation of a new shower and a new bathtub. They did a fabulous job and also did very good detailed work. They get a 5 star rating. Less
5
Jason Lesser and Ryan were very professional and hard working. They problem solved and issue we had with our shower install, they were very clean and responsible with their work. The new shower is gorgeous, exactly what we wanted.... More
Jason Lesser and Ryan were very professional and hard working. They problem solved and issue we had with our shower install, they were very clean and responsible with their work. The new shower is gorgeous, exactly what we wanted. Less
5
Dave Loehrer and his crew were on time, efficient, well organized and finished the bath remodel in one day. I’m very pleased with the end product.
5
We ordered a bathroom remodel which turned out wonderful. Installer John Kern did an excellent job, going above and beyond in working with the crooked walls of our old cabin.... More
We ordered a bathroom remodel which turned out wonderful. Installer John Kern did an excellent job, going above and beyond in working with the crooked walls of our old cabin. Less
5
Sara Hardin was very informative and friendly.
5
Sara did a great job explaining the options for our bathroom remodeling project. It was a pleasure doing business with MN Shower & Bath
4
The installer, Kenzie Brooks (Custom Concepts), did a great job! He was very meticulous about his work. He made sure that everything was done well and that we were satisfied. Some parts for our shower door and faucet were missing and he did everything he could to get the parts and return to finish our bathroom job as soon as possible. He was also great about communicating with us with regard t... More
The installer, Kenzie Brooks (Custom Concepts), did a great job! He was very meticulous about his work. He made sure that everything was done well and that we were satisfied. Some parts for our shower door and faucet were missing and he did everything he could to get the parts and return to finish our bathroom job as soon as possible. He was also great about communicating with us with regard to when he could come to work on our project. He would always respond to my texts or questions quite promptly - even on weekends! Just one warning...which has NOTHING to do with the installer. After making a cash down payment (for half of the total cost), we waited 6 months to get our little bathroom project completed. At first, we were getting regular updates from MN Shower & Bath, but after a while we stopped hearing from them. It felt like we'd been forgotten. I finally called them and found out that our materials had arrived, supposedly been inspected (although parts were missing), and they could schedule our installation. But, again, Kenzie Brooks did a fantastic job! Less
1
Mn Rusco wrapped up our small 32k bathroom remodel on 4/8 so they say. The job is not completed, yet they call for the full payment. Their contractor they had working on the job did nothing but complain about how bad of a company Mn Rusco was. The wrong product was ordered and the person that came to measure didn’t come at scheduled time and was in a hurry because it was a Saturday. Now we have t... More
Mn Rusco wrapped up our small 32k bathroom remodel on 4/8 so they say. The job is not completed, yet they call for the full payment. Their contractor they had working on the job did nothing but complain about how bad of a company Mn Rusco was. The wrong product was ordered and the person that came to measure didn’t come at scheduled time and was in a hurry because it was a Saturday. Now we have to wait until mid May for trim I suspect you can get at Home Depot. If you want to go with this type of company I highly suggest ReBath they got it together. Less
5
Jason Lesser was the lead person in replacing our tub with a walk in shower. He and his crew were efficient, timely, polite, and communicated clearly as to steps being taken during removal and replacement of items. The shower looks and works great. I would be remiss if not mentioning the good work done by Hank and Rory. too. Thank you Jason. Regards, Linda Nelson... More
Jason Lesser was the lead person in replacing our tub with a walk in shower. He and his crew were efficient, timely, polite, and communicated clearly as to steps being taken during removal and replacement of items. The shower looks and works great. I would be remiss if not mentioning the good work done by Hank and Rory. too. Thank you Jason. Regards, Linda Nelson Less
5
I am at the start of a project to replace a bathtub with a walk in shower. My first in person contact with MN Rusco/MN Shower and Bath was Dan Douglas. Dan was incredibly helpful and professional during the process to design my new shower space. His knowledge of both the products and their installation was helpful in determining the final result. And his patience while I selected the componen... More
I am at the start of a project to replace a bathtub with a walk in shower. My first in person contact with MN Rusco/MN Shower and Bath was Dan Douglas. Dan was incredibly helpful and professional during the process to design my new shower space. His knowledge of both the products and their installation was helpful in determining the final result. And his patience while I selected the components and colors was much appreciated! My confidence in this company is very high! Shower has been installed by D&E Interiors! Brian did an amazing job along with his helper. He overcame some minor issues with creative solutions that exceeded my expectations. The end result is awesome! Thank you to Brian for his professionalism and attention to detail! Less
5
Sara Harding was my representative. She was very knowledgeable in helping me style the design I was looking for. I have total confidence in choosing MN Rusco for my new walk in shower and bathroom countertop because of their 5 star reputation and processing of getting this huge job done properly.... More
Sara Harding was my representative. She was very knowledgeable in helping me style the design I was looking for. I have total confidence in choosing MN Rusco for my new walk in shower and bathroom countertop because of their 5 star reputation and processing of getting this huge job done properly. Less
5
Casey’s stache is awesome!
5
work done by Dave Loehrer construction was excellent. Had my new shower installed in about 7 hours!! Very pleased with the work crew and with Dave!
2
The time between signing the contract (and putting down a 50% deposit) and the completion of the project was 8 months! At the time of signing we were told it would take up to 18 weeks. The communication was lacking and we kept getting a runaround. Once comple though, the bathroom turned out nice.... More
The time between signing the contract (and putting down a 50% deposit) and the completion of the project was 8 months! At the time of signing we were told it would take up to 18 weeks. The communication was lacking and we kept getting a runaround. Once comple though, the bathroom turned out nice. Less
5
Dave Loehrer and crew were in time, professional, hard working, knowledgeable and did a great job!! We love how our new bathroom looks after the remodeling. Only negative comment we have is how long it took to get the project completed. We signed contract and put half down May 8th and project completed March 8th. Originally job was quoted as 12 -15 weeks to complete. We are very happy with how it... More
Dave Loehrer and crew were in time, professional, hard working, knowledgeable and did a great job!! We love how our new bathroom looks after the remodeling. Only negative comment we have is how long it took to get the project completed. We signed contract and put half down May 8th and project completed March 8th. Originally job was quoted as 12 -15 weeks to complete. We are very happy with how it all looks now though. Thanks Dave and crew! Less
5
5
My experience with D&E Interiors was top-notch. They were professional, knowledgable, hard working, and able to answer all of my questions and address my concerns. I'd definitely work with D&E again. Keep up the good work!... More
My experience with D&E Interiors was top-notch. They were professional, knowledgable, hard working, and able to answer all of my questions and address my concerns. I'd definitely work with D&E again. Keep up the good work! Less
5
Scott Brown of B&B Remodeling LLC did a great job of tearing out our old tub and tile and replacing it with a shower. He was punctual, courteous and finished on time. Thanks, Scott!... More
Scott Brown of B&B Remodeling LLC did a great job of tearing out our old tub and tile and replacing it with a shower. He was punctual, courteous and finished on time. Thanks, Scott! Less
5
It was a long wait from when we put half down on our bathroom remodel but finally we got the call our supplies were all in and we could proceed. D & E Interiors came on a MOnday and they finished by Thursday. They kept a neat work space and were very respectful that we work from home and were super quiet. Also they always let us know if they had to leave for supplies or lunch. They kept us ve... More
It was a long wait from when we put half down on our bathroom remodel but finally we got the call our supplies were all in and we could proceed. D & E Interiors came on a MOnday and they finished by Thursday. They kept a neat work space and were very respectful that we work from home and were super quiet. Also they always let us know if they had to leave for supplies or lunch. They kept us very informed. I cannot say anything bad about the experience. My only negative response is that we were promised an October 2022 install and it didn't happen until February 2023. On the positive side- Rusco Called us every 2 weeks to tell us our products were still on backorder. But at the end of the day- it was well worth the wait. Thank you for my beautiful updated bathroom. Less
5
I love your commercials and your products! However, not to be critical just a friendly comment, please tell Casey to shave the mustache!
1
Don't even waste your time with these crooks. I had a sales lady come to my house to give an estimate for a walk in shower/bath due to me having cancer and not being able to get into my tub. She was a nice lady and was here for about 45 minutes getting the estimate ready. All I wanted was an estimate for the tub and nothing else. The estimate was over $35k for just the walk in shower/bath. I'm a... More
Don't even waste your time with these crooks. I had a sales lady come to my house to give an estimate for a walk in shower/bath due to me having cancer and not being able to get into my tub. She was a nice lady and was here for about 45 minutes getting the estimate ready. All I wanted was an estimate for the tub and nothing else. The estimate was over $35k for just the walk in shower/bath. I'm a plumber and I know I could do 2 bathroom remodels for the price of that tub. These guys are a rip off and will never refer to anyone! Less
5
Had a shower and vanity replaced with the Onyx series. Dreamworks Construction did the install. Couldn’t be happier with the work and professionalism the crew had. Thanks... More
Had a shower and vanity replaced with the Onyx series. Dreamworks Construction did the install. Couldn’t be happier with the work and professionalism the crew had. Thanks Less
5
Dave Loehrer installed a brand new beautiful shower in our guest bath today. He was helpful, informative, efficient and resourceful (even when he ran into unexpected issues). We would definitely recommend his services.... More
Dave Loehrer installed a brand new beautiful shower in our guest bath today. He was helpful, informative, efficient and resourceful (even when he ran into unexpected issues). We would definitely recommend his services. Less
5
Scott Brown with B&B Remodeling did a fantastic job with tearout and installation of our remodeled bathroom. Very knowledgeable with his years of doing this. The product was brought to my house and when installed had been a great upgrade to our house.... More
Scott Brown with B&B Remodeling did a fantastic job with tearout and installation of our remodeled bathroom. Very knowledgeable with his years of doing this. The product was brought to my house and when installed had been a great upgrade to our house. Less
5
Dave Loehrer and his team were excellent workers, professional, knowledgeable and clean.
5
Respectful of my home. Great communication. Very nice guys to have around. They care about the customer and the product they deliver.
5
Dave Loehrer and his crew replaced two shower stalls, and we were very happy with their workmanship, communication, efficiency, and tidiness. They took time to answer any questions. It was a pleasure working with Dave Loehrer and his crew.... More
Dave Loehrer and his crew replaced two shower stalls, and we were very happy with their workmanship, communication, efficiency, and tidiness. They took time to answer any questions. It was a pleasure working with Dave Loehrer and his crew. Less
5
Dreamworks Construction (Jason Storm), removed a shower/tub, 3 sinks with counter tops, and a toilet. A new shower/tub was installed along with 2 sinks/counter tops and a toilet. Jason explained the process, was timely, and very knowledgeable during the 3 days he spent on our project. We appreciate his attention to detail and work ethic. Thank you Jason for the great work!... More
Dreamworks Construction (Jason Storm), removed a shower/tub, 3 sinks with counter tops, and a toilet. A new shower/tub was installed along with 2 sinks/counter tops and a toilet. Jason explained the process, was timely, and very knowledgeable during the 3 days he spent on our project. We appreciate his attention to detail and work ethic. Thank you Jason for the great work! Less
1
Cant stand the Whoa Commercials. They make me puke. When they come on, I am forced to mute or change the channel
5
Installers were two of the hardest working pros I ever had do work for me. Very happy!
5
Great job. Friendly crew. Top quality work. Dave Loehrer Construction.
1
Apparently, this BR remodel company doesn't want one's business. I filled out the estimate request form and it must have been sent to the black hole in the sky. After three days still no contact from them. So I guess they snoozed and they loosed.... More
Apparently, this BR remodel company doesn't want one's business. I filled out the estimate request form and it must have been sent to the black hole in the sky. After three days still no contact from them. So I guess they snoozed and they loosed. Less
5
FMF Consturction Inc. Matt & Troy are some of the best contractors we have used over the past 25 years. They were on-time, professional, good at their craft and personalble. They did a great job and kept us updated as the project moved along. I would hire these guys for any project we have without hesitation. Good Job Matt & Troy! Thanks MN Shower & Bath!... More
FMF Consturction Inc. Matt & Troy are some of the best contractors we have used over the past 25 years. They were on-time, professional, good at their craft and personalble. They did a great job and kept us updated as the project moved along. I would hire these guys for any project we have without hesitation. Good Job Matt & Troy! Thanks MN Shower & Bath! Less
5
Dave Loehrer did an excellent job with a shower replacement in our lower level. On time. Professional. Explained every step of the process and cleaned up great when finished.... More
Dave Loehrer did an excellent job with a shower replacement in our lower level. On time. Professional. Explained every step of the process and cleaned up great when finished. Less
1
It seems you cannot rely on the appointment time in this company. After changing the date and time and verifying it with the customer service rep we had a no show for our first appointment with them. It is a big disappointment as we rescheduled our day to make it fit. My excitement level for a start of a remodel for 2 bathrooms has fallen flat. MY COMMENT TO THE COMPANY RESPONSE BELOW: The Ap... More
It seems you cannot rely on the appointment time in this company. After changing the date and time and verifying it with the customer service rep we had a no show for our first appointment with them. It is a big disappointment as we rescheduled our day to make it fit. My excitement level for a start of a remodel for 2 bathrooms has fallen flat. MY COMMENT TO THE COMPANY RESPONSE BELOW: The Appointment was scheduled by my husband at an earlier date. I called to reschedule due to an overlap in our schedule. I verified the change with the rep twice for the 13th of October. He also scheduled for Rusco and MN Shower & Bath reps to be there together on that night. There was no miscommunication, the person who changed the appointment messed up! Less
5
They did a wonderful job. We love the finished product. My Installer was Scott Brown and he was great. Very accommodating, on time every day, clean, and organized.... More
They did a wonderful job. We love the finished product. My Installer was Scott Brown and he was great. Very accommodating, on time every day, clean, and organized. Less
2
We made arrangements to have our shower redone last January 2022. We were told that the job would be completed in May or June. The contractors didn’t arrive until September. When they did arrive the shower door was the wrong size and they had no trim to complete the job. When I signed off on the job I marked it as incomplete. The following Monday we got a call from MN S&B that they wanted fina... More
We made arrangements to have our shower redone last January 2022. We were told that the job would be completed in May or June. The contractors didn’t arrive until September. When they did arrive the shower door was the wrong size and they had no trim to complete the job. When I signed off on the job I marked it as incomplete. The following Monday we got a call from MN S&B that they wanted final payment. They stated the job was done and less than $1000 was needed to complete the job. The door alone was $3000. There is no trim around the top to seal the shower walls and the shower is unusable. I had to contact them after the fact to put the correct door on order. I was told that I would be contacted on when the work would be complete within a day or two. They did not contact me. I just called them and was told that the door will be arriving late October or early November. The customer representative was extremely short and unapologetic. I can only hope that this small job can be completed this year. I understand that there are supply issues but would expect some sort of respect as a customer. Especially, due to the high cost of their service. I would not recommend them. I am very frustrated and disappointed. Less
5
John Kern was extremely capable in redoing our master bathroom. He informed us of everything he was doing as the work progressed. We were very happy with his workmanship and professionalism.... More
John Kern was extremely capable in redoing our master bathroom. He informed us of everything he was doing as the work progressed. We were very happy with his workmanship and professionalism. Less
5
Dave Loehrer was our fabulous shower installer and Dave is an expert! With his most skilled team, Dave did high quality work, gave me great suggestions, solved issues on the fly, and respected our home--truly the best professionals I've ever worked with. Highly recommend with no reservations.... More
Dave Loehrer was our fabulous shower installer and Dave is an expert! With his most skilled team, Dave did high quality work, gave me great suggestions, solved issues on the fly, and respected our home--truly the best professionals I've ever worked with. Highly recommend with no reservations. Less
5
Highly recommend minnesota shower and bath for a shower replacement. Dave Loehrer and his crew were on time, extremely professional and awesome to work with. Dave called the night before to confirm arrival time and was very communicative during the install. They finished on time and the work was amazing. The next day we noticed water leakage and Minnesota Rusco had a project manager at our h... More
Highly recommend minnesota shower and bath for a shower replacement. Dave Loehrer and his crew were on time, extremely professional and awesome to work with. Dave called the night before to confirm arrival time and was very communicative during the install. They finished on time and the work was amazing. The next day we noticed water leakage and Minnesota Rusco had a project manager at our house within 30 minutes. They determined the issue was not related to the shower install but they stayed at our house for 2 -3 hours helping us figure out what the root cause was. This is definitely a company I would use again and recommend. Less
5
Jason Lesser serviced our shower. He was very professional, showed up on time, and was very meticulous!
5
Nickolai was amazing for install! He was early both days and worked quick and professional. Can’t wait to use our new shower!
5
My bathroom remodel project working with Alexandra Spichke has been very positive so far. With supply chain issues delaying the project being completed, I have been updated on all preliminary measure appointments and kept updated on the timeline for when the job should be initiated and completed. I was recently able to upgrade the new tub to a jet tub and I am looking forward to bringing my bathr... More
My bathroom remodel project working with Alexandra Spichke has been very positive so far. With supply chain issues delaying the project being completed, I have been updated on all preliminary measure appointments and kept updated on the timeline for when the job should be initiated and completed. I was recently able to upgrade the new tub to a jet tub and I am looking forward to bringing my bathroom into the 21st century. Thanks, Alexandra! Less
5
Worked with Alex Spichke to create a plan to remodel our bathroom. She helped us work through all the different details and put a plan together. I appreciate her patience as we considered options, she answered all our questions. Our room has been measured and ready for the next step.... More
Worked with Alex Spichke to create a plan to remodel our bathroom. She helped us work through all the different details and put a plan together. I appreciate her patience as we considered options, she answered all our questions. Our room has been measured and ready for the next step. Less
5
We signed up for walk in shower install in June, 2022. I know that stock delays and shortages are real. What I can’t understand is Rusco still advertising so much for more customers when they can’t take care of the ones they have already signed on. The company has been good to keep informing us of delays, but I’d rather get a call saying “hey! Your products have come in and someone will be there ... More
We signed up for walk in shower install in June, 2022. I know that stock delays and shortages are real. What I can’t understand is Rusco still advertising so much for more customers when they can’t take care of the ones they have already signed on. The company has been good to keep informing us of delays, but I’d rather get a call saying “hey! Your products have come in and someone will be there tomorrow to install it all!” In my dreams, but hey! I just hope that when the work finally gets done, that it’s worth the wait! It’s a lot of money and I hope we’re extremely satisfied! Less
5
The Sales and estimate process was very professional. Dan helped us decide which products were good for our needs.
5
Alex was fantastic. She was patient, walked us through step by step. She really knew the products.
5
the tub replacement to a shower turned out great , we like how it looks and the guys were great to work with !
2
Five stars for the installers and two stars for customer service.
5
4
Installed new complete shower/tub and enclosure. Vanity and cabinets replaced.
5
Dan was very helpful in detailing the needs for our project and outlining all of the many options.
5
Met with the rep. Very through. Only disappointment was that the time line to start is so long
1
We signed the initial contract for our master bathroom remodel in August 2021. We were told that the work would start at the end of November. Started receiving calls in October that our project would be delayed. Finally get scheduled for the installation in late February. Shower and tub went in but no shower glass. Was told 6-8 weeks to have the glass installed when originally the estimate w... More
We signed the initial contract for our master bathroom remodel in August 2021. We were told that the work would start at the end of November. Started receiving calls in October that our project would be delayed. Finally get scheduled for the installation in late February. Shower and tub went in but no shower glass. Was told 6-8 weeks to have the glass installed when originally the estimate was 2-3 days after the shower base and walls were installed. We were never told prior to that timelines had changed. So, we had no usable master bathroom shower during that time. We also asked that the tub that was originally ordered be changed because it is a stock tub that would not be used in a master bathroom. We removed a corner jacuzzi tub and the replacement that was ordered was similar to a tub surround you would find in a kids bathroom. Glass finally was installed but only after we followed up with MN shower and bath. New tub was finally specked and ordered after 2+ months of chasing and following up. Company called us for installation which was another 3 weeks out. Installers finally come last week and just as quickly as they brought the tub up it came back down because it was the wrong tub. Installers say company will call us with solutions. Followed up with our management contact 2x with no response. Called customer service on 7/27 and Adam said he would research and get back to me. No response yet. This project is almost 1 year from contract signature and now my master bathroom has been torn up for 6 months. The lack of urgency is baffling to me. This may be a great company if you have a cookie cutter remodel but do not use them if you are looking for something more Less
5
Dan did a great job explaining everything, love that he has experience in the field!
5
Great job
5
I recently had my bathroom remodeled with a Kohler shower, new toilet, sink and vanity by Jason Strom. He was polite, explained each step of the installation and left the area spotless. Extremely pleased with his work.... More
I recently had my bathroom remodeled with a Kohler shower, new toilet, sink and vanity by Jason Strom. He was polite, explained each step of the installation and left the area spotless. Extremely pleased with his work. Less
5
The the construction crew was great and did wonderful work. Would use them again.
3
Want to get one
5
FMF Construction did an outstanding job installing my second shower. They were informative step by step in the process. Very personable and professional. What I can say about MN RUSCO is the complete opposite. I asked three times for an itemized cost analysis, and after the job was finished, I got one. If I would have seen what the charges were per item, I would have gone elsewhere. This company ... More
FMF Construction did an outstanding job installing my second shower. They were informative step by step in the process. Very personable and professional. What I can say about MN RUSCO is the complete opposite. I asked three times for an itemized cost analysis, and after the job was finished, I got one. If I would have seen what the charges were per item, I would have gone elsewhere. This company price gouges and inflates their prices. Choose someone else. Less
5
Jaimie Freyberger is fantastic. He remodeled our master bathroom and we are so pleased. Great personality, trustworthy, great skills.
5
I met with Karen Moe last night and she was the best rep I could have asked to talk to about my project. She completely understood my needs and gave me options to choose from, explained everything thoroughly and was the nicest person. She was very professional, courteous and a pleasure to talk with. She explained step by step what was going to be happening - she is the best - thanks for sendin... More
I met with Karen Moe last night and she was the best rep I could have asked to talk to about my project. She completely understood my needs and gave me options to choose from, explained everything thoroughly and was the nicest person. She was very professional, courteous and a pleasure to talk with. She explained step by step what was going to be happening - she is the best - thanks for sending her out to talk with me! Less
5
2
Dave Loehrer and his grew were great to deal with and did a good job. Disappointing was the best I can say about most of the rest of this transaction. Felt pressured to make a decision during initial consultation. We were told install early to mid March but finally scheduled for June 2nd. No installer on that day and no one notified me I had to notify them. Took an hour to have someone contac... More
Dave Loehrer and his grew were great to deal with and did a good job. Disappointing was the best I can say about most of the rest of this transaction. Felt pressured to make a decision during initial consultation. We were told install early to mid March but finally scheduled for June 2nd. No installer on that day and no one notified me I had to notify them. Took an hour to have someone contact me then after two conversations could not get someone here until June 6th. Wrong shower doors ordered even though they verified correct ones in March. One shower panel was scratched and a refinished needs to be sent out. Terrible communication and service throughout until Dave and team today. Less
5
Five stars for Dave the installer only, he went above and beyond. Unlike dealing with almost everything else with this company. I would not use them again.... More
Five stars for Dave the installer only, he went above and beyond. Unlike dealing with almost everything else with this company. I would not use them again. Less
5
The shower turned out great!
5
We just had our bathroom remodeled by A&R Construction Co, via Minnesota Shower and Bath. John and Zach were amazing installers - extremely knowledgeable, friendly, professional, and meticulous. No detail was left undone by these two, and we couldn't be happier with how it turned out. They are true master craftsmen, and would use them again in a heartbeat.... More
We just had our bathroom remodeled by A&R Construction Co, via Minnesota Shower and Bath. John and Zach were amazing installers - extremely knowledgeable, friendly, professional, and meticulous. No detail was left undone by these two, and we couldn't be happier with how it turned out. They are true master craftsmen, and would use them again in a heartbeat. Less
5
The contractor that did the work, Scott Brown was wonderful very knowledgeable and explained everything. His service was excellent! This review is just for the Installer not the company.... More
The contractor that did the work, Scott Brown was wonderful very knowledgeable and explained everything. His service was excellent! This review is just for the Installer not the company. Less
5
FMF construction Inc did our shower installation and they were amazing. Great advice and personable experience.
1
Never use this company. It took over 27 weeks to have job done. This company continues to advertise heavily…don’t know how the owners sleep at night.
5
Dave Loehror was amazing! Very friendly, kept our house very clean while coming in and out! Our shower looks amazing we are very happy
5
Tom Buchta and his assistant, Travis, were our installers and they were wonderful. They were professional. on time, and above all else, very good at what they do.... More
Tom Buchta and his assistant, Travis, were our installers and they were wonderful. They were professional. on time, and above all else, very good at what they do. Less
5
FMF Construction, Inc. installed a shower in place of bathtub. Did excellent job. Very nice people to work with. Looking forward to using it!
5
Everything went well. We do not have pictures to post.
5
We did a bathroom remodel with MN Russco and have only positive things to say. Our installer, John Kern, did an outstanding job. We have other projects and will be using MN Russco for those too! Great company! I would definitely recommend them!... More
We did a bathroom remodel with MN Russco and have only positive things to say. Our installer, John Kern, did an outstanding job. We have other projects and will be using MN Russco for those too! Great company! I would definitely recommend them! Less
5
5
Dave Loehrer Const. Inc. were great to work with. Called ahead of time to make sure they had everything they needed for the job. Outstanding communication from them. The 5 stars are for them. We had to wait for 8 months for Minnesota Shower and Bath when the time estimate was 4 months.... More
Dave Loehrer Const. Inc. were great to work with. Called ahead of time to make sure they had everything they needed for the job. Outstanding communication from them. The 5 stars are for them. We had to wait for 8 months for Minnesota Shower and Bath when the time estimate was 4 months. Less
5
Our installer Scott Brown did outstanding work and even gave us some great tips on how to keep our new and existing showers clean
1
TL/DR: The representative turned down the job due to their inability to do drywall and flooring during a bathroom remodel.Got an appointment set for an estimate. A couple days before the estimate, a representative contacted me to ask about the scope of the project. Explained there would likely be some drywall repair and flooring repair necessary with the replacement of the shower. The representat... More
TL/DR: The representative turned down the job due to their inability to do drywall and flooring during a bathroom remodel.Got an appointment set for an estimate. A couple days before the estimate, a representative contacted me to ask about the scope of the project. Explained there would likely be some drywall repair and flooring repair necessary with the replacement of the shower. The representative turned down the job due to their inability to do drywall and flooring. Really? A bathroom remodeling company can’t do drywall and/or flooring? In hindsight, I’m sort of glad they made not hiring them easy. Less
1
had someone come out for a very small shower. estimate was 19 000 dollars. said they had to replace plumbing also. first of all nothing wrong with our plumbing. my husband is definitely a consumer report guy he prices everything and does extensive research on things. wd are having it done for a bit under 6000.00 this company is very pushy and way way way overpriced... More
had someone come out for a very small shower. estimate was 19 000 dollars. said they had to replace plumbing also. first of all nothing wrong with our plumbing. my husband is definitely a consumer report guy he prices everything and does extensive research on things. wd are having it done for a bit under 6000.00 this company is very pushy and way way way overpriced Less
5
Very nice work by the installers, prompt, called ahead, workmanship was outstanding.
5
5
Matt from FMF Construction Inc and Troy did an excellent job with removing the Walk-In bathtub and replacing it with a low level size bath tub. Their workmanship is high quality. I am very satisfied with the looks of my bathroom.... More
Matt from FMF Construction Inc and Troy did an excellent job with removing the Walk-In bathtub and replacing it with a low level size bath tub. Their workmanship is high quality. I am very satisfied with the looks of my bathroom. Less
5
Installer was FMF Construction Inc., and Mat and Troy did a SUPER job tearing out two tubs and showers and installing two new showers.
1
Absolute waste of time. I scheduled a quote request, specifically indicating it was for my rental property. Upon arrival, the sales person informed me they would not give me a quote because they do not do rental properties. Wasted valuable time driving to the property and waiting. Company needs to be more transparent and use better communication and professionalism.... More
Absolute waste of time. I scheduled a quote request, specifically indicating it was for my rental property. Upon arrival, the sales person informed me they would not give me a quote because they do not do rental properties. Wasted valuable time driving to the property and waiting. Company needs to be more transparent and use better communication and professionalism. Less
5
Scott and and Tyler did a great job tearing out my original doors and storms and installing the new doors and storms courtesy of Minnesota Rusco.
5
We are very pleased with the work performed by Scott Brown. He was very professional and clean while remodeling our bathroom shower. He was careful in protecting our wood floors and cleaned up after the job was done.... More
We are very pleased with the work performed by Scott Brown. He was very professional and clean while remodeling our bathroom shower. He was careful in protecting our wood floors and cleaned up after the job was done. Less
5
5
5
5
2
Had a bathtub removed and replaced with a walk in shower and new toilet installed. The first 2 man crew had the shower drain set way to high. The next day a different crew showed up and fixed it. Day 3 and 4 John Kern came and pretty much finished the project. He couldn’t do the caulking around the surround because the caulking had froze and wasn’t any good. It was -25 degrees out, who leaves ca... More
Had a bathtub removed and replaced with a walk in shower and new toilet installed. The first 2 man crew had the shower drain set way to high. The next day a different crew showed up and fixed it. Day 3 and 4 John Kern came and pretty much finished the project. He couldn’t do the caulking around the surround because the caulking had froze and wasn’t any good. It was -25 degrees out, who leaves caulking in the trailer? The shower head leaks. I was expecting workers to show up on this project at 8 and put in a days work. Day 1-10:30 cleaned up at 1:30. Day 2-10:00-4:00. Day 3-11:40-4:30. Day 4-9:45-7:00. We were told by the salesman 1 maybe 2 days. I’m now looking at 5 days to get everything done. This project started 5 months after signing contract and $17,000 later after discounts! I would strongly recommend John Kern. He knew what he was doing! Wouldn’t recommend Rusco. My email to our salesman about my issues was forwarded to Casey (head guy) and instead of him calling me he passed it on to a lady in the office to deal with me. Less
5
After a delay due to the pandemic supply chain issues, we were able to get our installation this week. Because our shower was moving, instead of being replaced in the same location, it took 3 days to get the work done. We had expected that they would send qualified installers, but they sent craftsmen. Jason and Skylar definitely cared about their work and made sure it was high quality. Installi... More
After a delay due to the pandemic supply chain issues, we were able to get our installation this week. Because our shower was moving, instead of being replaced in the same location, it took 3 days to get the work done. We had expected that they would send qualified installers, but they sent craftsmen. Jason and Skylar definitely cared about their work and made sure it was high quality. Installing in an older home can have challenges such as walls out of plumb and uneven floors. These two took each one in stride and made sure that their work was properly done. Less
5
5
5
Jason and Skylar are awesome!! Their professionalism and attention to detail was very much noticed and appreciated.
5
The installation team was excellent. They did quick, professional work, and communicated with us at every point. I would highly recommend them for any project. The project they did was the installation of a new shower stall and a repair panel on the tub. They gave us clear instructions on how long to wait before using the new shower. Unfortunately, the company sent the wrong shower door, so they... More
The installation team was excellent. They did quick, professional work, and communicated with us at every point. I would highly recommend them for any project. The project they did was the installation of a new shower stall and a repair panel on the tub. They gave us clear instructions on how long to wait before using the new shower. Unfortunately, the company sent the wrong shower door, so they could not complete their work. They explained how the process would work to get it installed once it was re-ordered. The installer’s name is Dave Loehrer. Less
5
Purchased a luxstone shower. Installed on time by an excellent and helpful crew. Everything went well. They finished on time. They explained and answered all our questions. Amazing that this can be done in one day. Only issue was we ordered a white shower base which was listed on their paperwork as gray. 5 star experience!... More
Purchased a luxstone shower. Installed on time by an excellent and helpful crew. Everything went well. They finished on time. They explained and answered all our questions. Amazing that this can be done in one day. Only issue was we ordered a white shower base which was listed on their paperwork as gray. 5 star experience! Less
5
Tom and Travis were outstanding! My house is rather unique, as it is the original model townhome in the society. There were many things that were in odd locations, and they completely identified them and resolved the issues so that the project could continue. I am going to definitely look to use Minnesota Rusco's and their services in the future for other projects. I can honestly say that I h... More
Tom and Travis were outstanding! My house is rather unique, as it is the original model townhome in the society. There were many things that were in odd locations, and they completely identified them and resolved the issues so that the project could continue. I am going to definitely look to use Minnesota Rusco's and their services in the future for other projects. I can honestly say that I have never in my adult life lived in a house with a nice shower. Because of their efforts, I feel like I am staying at a five-star hotel each and every evening! Less
5
5
The gentlemen were very thorough and explained what was taking place with our shower installation. He kept us informed about what was taking place and how long it would take. The whole crew was very professional andtimely with our shower installation. Other customers would be pleased to have this crew working in their home. Thank you to them for giving us an updated look to our bathroom!... More
The gentlemen were very thorough and explained what was taking place with our shower installation. He kept us informed about what was taking place and how long it would take. The whole crew was very professional andtimely with our shower installation. Other customers would be pleased to have this crew working in their home. Thank you to them for giving us an updated look to our bathroom! Less
5
5
Tom Buchta was the lead installer on the project to replace my old one pc, shower and bathtub. He installed my new walk-in bath. the work was done with pure professional pride in his work. I would recommend him for a great experience.... More
Tom Buchta was the lead installer on the project to replace my old one pc, shower and bathtub. He installed my new walk-in bath. the work was done with pure professional pride in his work. I would recommend him for a great experience. Less
5
Thank you John Kern for the great job on the bathroom remodel. We have a small bathroom with a lot of challenges. You met all the challenges. The bathroom looks great. You did a great job.Thanks,Rick and Carol Dangers... More
Thank you John Kern for the great job on the bathroom remodel. We have a small bathroom with a lot of challenges. You met all the challenges. The bathroom looks great. You did a great job.Thanks,Rick and Carol Dangers Less
5
David Ruegemer did a great job as an installer. He was on time, professional, took time to answer my questions and concerns and took great care on the project. He made a not so good experience with the company better by his work.... More
David Ruegemer did a great job as an installer. He was on time, professional, took time to answer my questions and concerns and took great care on the project. He made a not so good experience with the company better by his work. Less
5
We had a walk-in shower installed in our main bathroom. The install only took 2 days and we couldn't be happier. In fact, it was completed 1 month earlier than promised. The installers, Jason and Skyler, were very professional and took extra care to make sure we were satisfied. They were respectable to us and our home, and I would recommend them to anyone needing this type of remodeling.... More
We had a walk-in shower installed in our main bathroom. The install only took 2 days and we couldn't be happier. In fact, it was completed 1 month earlier than promised. The installers, Jason and Skyler, were very professional and took extra care to make sure we were satisfied. They were respectable to us and our home, and I would recommend them to anyone needing this type of remodeling. Less
5
Jason Strom and his assistant Harlan did a great job
5
Fantastic service putting in my walk in shower. Well done, efficient nice crew that was courteous and professional.
5
FMF Construction Inc Matt & Tony were very professional and worked well together
5
Tom Buchta did a great job.
5
5
5
The crew was prompt, very professional and explained the procedures as they went along. Very willing to answer any questions I had on the Luxstone shower. When they were done everything was cleaned up and all the tear out materials were hauled away. I would not hesitate to use the services of Dave Loehrer Construction , Inc. again or recommend their services to friends.... More
The crew was prompt, very professional and explained the procedures as they went along. Very willing to answer any questions I had on the Luxstone shower. When they were done everything was cleaned up and all the tear out materials were hauled away. I would not hesitate to use the services of Dave Loehrer Construction , Inc. again or recommend their services to friends. Less
5
5
A custom Kohler shower was installed. It looks wonderful. Scott Brown was professional and informative. It was a pleasure having him in my home.
5
5
Dave C and his crew were terrific. On time, clear in explaining both the installation process and operation/use/care of our new shower. Clean & efficient.... More
Dave C and his crew were terrific. On time, clear in explaining both the installation process and operation/use/care of our new shower. Clean & efficient. Less
5
Tom Buchta and Travis installed a new walk in shower and did an excellent job. They were a pleasure to have at our home, cleaned everything up when they were done and my husband and i are very satisfied with all they did.... More
Tom Buchta and Travis installed a new walk in shower and did an excellent job. They were a pleasure to have at our home, cleaned everything up when they were done and my husband and i are very satisfied with all they did. Less
5
As someone hose family is in the onstruction business, I was very ipressed byi the quality of the bath, shower and surround suppplied. I was also extremely impressed by the installer and his team. They were superbly professional and very nice to work with. They are extremely customer - oriented. I would hire them again in a heartbeat.... More
As someone hose family is in the onstruction business, I was very ipressed byi the quality of the bath, shower and surround suppplied. I was also extremely impressed by the installer and his team. They were superbly professional and very nice to work with. They are extremely customer - oriented. I would hire them again in a heartbeat. Less
5
Scott Brown from B & B Remodeling was the subcontractor who did my bathroom remodel. He carefully removed a separate tub and shower that had a common wall with plumbing in between.Then built a wall and installed Koehler LuxStone walls and shower fixtures. Throughout the whole process he kept me advised of what he was doing, how he was going to do it and cleaned up every day when he finished. He w... More
Scott Brown from B & B Remodeling was the subcontractor who did my bathroom remodel. He carefully removed a separate tub and shower that had a common wall with plumbing in between.Then built a wall and installed Koehler LuxStone walls and shower fixtures. Throughout the whole process he kept me advised of what he was doing, how he was going to do it and cleaned up every day when he finished. He was thoughtful, courteous and respectful of my wishes. He gave me some advise on his ideas for finishing the remodel after his part was completed. I would highly recommend Scott as a subcontractor for a remodel job. Less
5
Dave Loehrer and his team were on time and kept us updated as they went along. They cleaned up after themselves each day. They did a fabulous job!
5
5
Scott Brown did an excellent job with the demolition of our old shower and bath combination and with the installation of our new bathroom floor and shower unit. I would strongly recommend him to anyone who is considering this type of project!... More
Scott Brown did an excellent job with the demolition of our old shower and bath combination and with the installation of our new bathroom floor and shower unit. I would strongly recommend him to anyone who is considering this type of project! Less
5
5
Installed walk-in shower — Dean & Brandon are highly professional in their skills and we couldn’t be more pleased with their work! Our new Koehler walk-in shower is beautiful and their meticulous work shows in every aspect of the job. Both Dean & Brandon are outstanding employees representing MN Shower & Bath. They obviously take pride in their jobs!... More
Installed walk-in shower — Dean & Brandon are highly professional in their skills and we couldn’t be more pleased with their work! Our new Koehler walk-in shower is beautiful and their meticulous work shows in every aspect of the job. Both Dean & Brandon are outstanding employees representing MN Shower & Bath. They obviously take pride in their jobs! Less
5
Dave Loehrer and his team from Const. Inc. did a fantastic job on our bathroom remodel.
5
Dave Loehrer and his crew (Dave and Jeremy) were professional in all aspects of the job. Their efficiency, attention to detail, and consideration made them a pleasure to work with. We’d definitely hire them again!... More
Dave Loehrer and his crew (Dave and Jeremy) were professional in all aspects of the job. Their efficiency, attention to detail, and consideration made them a pleasure to work with. We’d definitely hire them again! Less
5
Dave Loehrer and crew was awesome and got the job done quickly
5
5
5
5
5
Dean and Brandon did excellent work remodeling my master bathroom. They took out an old shower and a jet tub. They built/installed a beautiful new shower!They were professional, very knowledgeable, and customer-oriented.I’d hire Dean and Brandon any day, for any type of remodel and/or installation.It was a pleasure meeting them and working with them.I am very very pleased with my new bathroom.Tha... More
Dean and Brandon did excellent work remodeling my master bathroom. They took out an old shower and a jet tub. They built/installed a beautiful new shower!They were professional, very knowledgeable, and customer-oriented.I’d hire Dean and Brandon any day, for any type of remodel and/or installation.It was a pleasure meeting them and working with them.I am very very pleased with my new bathroom.Thank you Dean and Brandon! Less
5
Dave from Minnesota Shower and Bath installed a complete new shower system for me. The install was very quick and professionally done and explained the process along the way. A great guy and great service. I love my new Kohler shower system.... More
Dave from Minnesota Shower and Bath installed a complete new shower system for me. The install was very quick and professionally done and explained the process along the way. A great guy and great service. I love my new Kohler shower system. Less
5
I had my tub replaced with a shower. Our installer was Tom Buchta. He was on time, professional and did a very nice job. When he was done he did an excellent job cleaning up after himself. Before the install, we had miscommunications with MN Shower & Bath and were quite unhappy with the experience. Tom turned our opinion around and I highly reccomend requesting him as your installer! Kudos to Tom... More
I had my tub replaced with a shower. Our installer was Tom Buchta. He was on time, professional and did a very nice job. When he was done he did an excellent job cleaning up after himself. Before the install, we had miscommunications with MN Shower & Bath and were quite unhappy with the experience. Tom turned our opinion around and I highly reccomend requesting him as your installer! Kudos to Tom - thank you! Less
5
The installer, Scott Brown, did a great job installing the new shower and bathroom counter top/sink. Scott was very professional and kept the project clean and completed the project in a couple of days.... More
The installer, Scott Brown, did a great job installing the new shower and bathroom counter top/sink. Scott was very professional and kept the project clean and completed the project in a couple of days. Less
5
5
Dave Loehrer and his crew did an excellent job removing the old shower/ tub enclosure with great efficiency. Then installed the shower enclosure and glass doors , all while keeping us informed on progress as the went along. They were done by 2pm. amazing time to complete this project. As i witnessed it being done. there were no short cuts on quality or workmanship . GREAT JOB GUYS!!... More
Dave Loehrer and his crew did an excellent job removing the old shower/ tub enclosure with great efficiency. Then installed the shower enclosure and glass doors , all while keeping us informed on progress as the went along. They were done by 2pm. amazing time to complete this project. As i witnessed it being done. there were no short cuts on quality or workmanship . GREAT JOB GUYS!! Less
5
Scott Brown completed a bath remodel for us, and he did a great job! He is a very hard worker, very organized, and knowledgeable. Rich and Judi Bury... More
Scott Brown completed a bath remodel for us, and he did a great job! He is a very hard worker, very organized, and knowledgeable. Rich and Judi Bury Less
5
Dave and his crew did an awesome job removing our old bath and shower and installing a new shower. No mess when done!!
5
Dave and his team did an excellent job. They were always on time. I give a five star service to Dave and his team but not the people who were supposed to make sure the right equipment was there for installation. One thing I did not appreciate was they had the shower base incorrect the first day that they came over. This was no fault of Dave’s. I had to wait over a week for them to get the right b... More
Dave and his team did an excellent job. They were always on time. I give a five star service to Dave and his team but not the people who were supposed to make sure the right equipment was there for installation. One thing I did not appreciate was they had the shower base incorrect the first day that they came over. This was no fault of Dave’s. I had to wait over a week for them to get the right base Leaving me no shower in my bathroom Since it had been taken out on the first visit. I am still waiting for somebody to call me about that. Less
5
Dave Loehrer Construction Inc. did an outstanding job removing our old tub shower combo and installing a beautiful new shower with glass doors. Dave and his two-man crew were efficient, and took care of our home when setting up the job as well as when removing everything when finished. Dave’s professional and friendly manner put me at ease throughout this install. Thanks Dave (and guys) for the ... More
Dave Loehrer Construction Inc. did an outstanding job removing our old tub shower combo and installing a beautiful new shower with glass doors. Dave and his two-man crew were efficient, and took care of our home when setting up the job as well as when removing everything when finished. Dave’s professional and friendly manner put me at ease throughout this install. Thanks Dave (and guys) for the great installation job. And thanks Minnesota Shower and Bath as well. Less
5
My master bath is beautiful ! Scott Brown was the incredible one man show that did the work. He was very talented, professional ,punctual and a pleasure to work with,even my dog enjoyed having him around.I'm very pleased with my products and only wished I did this years ago. The guest bath is now looking a bit drab !Thank you all that were involved in my project you are a great team !... More
My master bath is beautiful ! Scott Brown was the incredible one man show that did the work. He was very talented, professional ,punctual and a pleasure to work with,even my dog enjoyed having him around.I'm very pleased with my products and only wished I did this years ago. The guest bath is now looking a bit drab !Thank you all that were involved in my project you are a great team ! Less
5
One day walk in shower install completed. Looks fantastic and am sure will be of extreme value to the house in the future.
5
Excellent service representative. Listened intently to my ideas and gave me good feedback and suggestions. Definitely a great experience
5
Replaced shower in master bathroom and took out jacuzzi tub. Took out bathtub in 2nd bathroom and installed new shower.
5
5
Excellent service from Nickolai! Friendly and professional!
5
Today I had Dean and Brandon from MN Shower and Bath remove my tub and install a shower in its place. It is beautiful and I'm thrilled with it. They also put in a comfortable toilet and grab bar and towel bar and flat bar which holds a teak snap on shelf and tension rod. Very happy to have done this as my older plumbing needed to be replaced and I primarily use a shower. Plus, it's roomier now... More
Today I had Dean and Brandon from MN Shower and Bath remove my tub and install a shower in its place. It is beautiful and I'm thrilled with it. They also put in a comfortable toilet and grab bar and towel bar and flat bar which holds a teak snap on shelf and tension rod. Very happy to have done this as my older plumbing needed to be replaced and I primarily use a shower. Plus, it's roomier now. They told me how to care for it and when I can use it (to let it dry ideally 48 hours, but can be used in 24 if need be. They were hard workers and very respectful of building and personnel and me. Cleaned up after the job. Showed me how to operate equipment. Gave me instructions on scheduling inspector. Thank you! Less
5
Very quick and the new shower looks great! Dean and Brandon did a very nice job putting in our new shower.
5
Dean and Brandon were professional and completed the shower and bath installations competently. They communicated, and ensured that I knew what was happening and made sure the installations were to my preferences... More
Dean and Brandon were professional and completed the shower and bath installations competently. They communicated, and ensured that I knew what was happening and made sure the installations were to my preferences Less
5
5
MN Shower and Bath did everything they said they would do - on the schedule they promised for the price they quoted. Installer Tom Buchta is a rock star!... More
MN Shower and Bath did everything they said they would do - on the schedule they promised for the price they quoted. Installer Tom Buchta is a rock star! Less
5
We had Minnesota Shower & Bath remove and install a new shower. Jeff was our installer Job 74682 do all the work. He took out the old shower and replaced it with new sides and base and door. Plus installed new shower fixtures and railing. He did a beautiful job! Everything was cleaned up and ready to use after all the glue and caulking was dry. I would recommend them to anyone! Thank you for a be... More
We had Minnesota Shower & Bath remove and install a new shower. Jeff was our installer Job 74682 do all the work. He took out the old shower and replaced it with new sides and base and door. Plus installed new shower fixtures and railing. He did a beautiful job! Everything was cleaned up and ready to use after all the glue and caulking was dry. I would recommend them to anyone! Thank you for a beautiful shower! Less
5
Derek Blake removed our old shower stall insert and replaced it with a beautiful shower that looks great! We will certainly not miss the old one! It was done professionally, and quickly, and there was no mess left behind. We are very pleased with the job that was done and would recommend MN Shower and Bath to all our friends and family!... More
Derek Blake removed our old shower stall insert and replaced it with a beautiful shower that looks great! We will certainly not miss the old one! It was done professionally, and quickly, and there was no mess left behind. We are very pleased with the job that was done and would recommend MN Shower and Bath to all our friends and family! Less
5
Loved the work. They did an awesome job!
1
They said they would be here On the 21st of April and would calls the day before. They never called and never showed up. Poor way to do business.
5
Dean and Brandon did an excellent job!
5
Scott Brown was the installer. He was excellent.
5
5
On Monday Dean and Brandon arrived to install our new walk in shower. They were very professional. They answered all our questions and did a fantastic job of installing our shower. Once the job was completed they cleaned up after themselves, everything look awesome when they left.... More
On Monday Dean and Brandon arrived to install our new walk in shower. They were very professional. They answered all our questions and did a fantastic job of installing our shower. Once the job was completed they cleaned up after themselves, everything look awesome when they left. Less
5
Fantastic job. Unbelievable efficiency. So appreciated the care they had for keeping our floors & walls from sustaining any damage. We recommend Dave Loehrer & his crew without any reservation.... More
Fantastic job. Unbelievable efficiency. So appreciated the care they had for keeping our floors & walls from sustaining any damage. We recommend Dave Loehrer & his crew without any reservation. Less
5
Installer:Tom Buchta
5
Dave Loehrer Construction Inc. arrived on time and within 7-8 hours had completely removed my existing ceramic tile shower walls and flooring along with two glass doors and replaced it with a new Kohler Lux Stone shower including clear glass doors and a new floor base with all new shower heads, permanent and wand along with safety bar and in wall storage for shower supplies. They protected the ... More
Dave Loehrer Construction Inc. arrived on time and within 7-8 hours had completely removed my existing ceramic tile shower walls and flooring along with two glass doors and replaced it with a new Kohler Lux Stone shower including clear glass doors and a new floor base with all new shower heads, permanent and wand along with safety bar and in wall storage for shower supplies. They protected the floors and existing vanity and cleaned up before they left. I would definitely hire them again if I needed their services. Less
1
These Idiots came to my house in response to a Kohler promotion to receive a complete set of Turkish Kohler bath towels for getting an estimate on a complete shower redo of 4 showers in my home, Keep in mind, we are talking only shower walls, door and shower plumbing. They show up with what they call a gift basket which just happens to have the Wallmart/made in China upc tags still on it. The "g... More
These Idiots came to my house in response to a Kohler promotion to receive a complete set of Turkish Kohler bath towels for getting an estimate on a complete shower redo of 4 showers in my home, Keep in mind, we are talking only shower walls, door and shower plumbing. They show up with what they call a gift basket which just happens to have the Wallmart/made in China upc tags still on it. The "gift Basket" I would estimate is worth approx $2.99. If they paid more than that they are bigger fools than I first thought!! Now to the Shower rebuild on 4 showers their estimate came in at $72, 380 with discounts down to $59,822. And if I didn't sign up with in a week there was going to be a 12% increase. I called Kohler to complain and they being a First class operation sent the Turkish Bath towels out and let me tell you, they are NICE. Kohler absolutely GREAT Minnesota Rusco SUCKS TO THE MAX!!! Less
1
Minnesota Rusco came to my house in response to a Kohler promotion to receive a complete set of Turkish Kohler bath towels for getting an estimate on a complete shower redo of 4 showers in my home, Keep in mind, we are talking only shower walls, door and shower plumbing. They show up with what they call a gift basket which just happens to have the Wallmart/made in China upc tags still on it. The... More
Minnesota Rusco came to my house in response to a Kohler promotion to receive a complete set of Turkish Kohler bath towels for getting an estimate on a complete shower redo of 4 showers in my home, Keep in mind, we are talking only shower walls, door and shower plumbing. They show up with what they call a gift basket which just happens to have the Wallmart/made in China upc tags still on it. The "gift Basket" I would estimate is worth approx $2.99. If they paid more than that they are bigger fools than I first thought!! Now to the Shower rebuild on 4 showers their estimate came in at $72, 380 with discounts down to $59,822. And if I didn't sign up with in a week there was going to be a 12% increase. I called Kohler to complain and they being a First class operation sent the Turkish Bath towels out and let me tell you, they are NICE. Kohler absolutely GREAT Minnesota Rusco SUCKS TO THE MAX!!! (Their salesman Dave was great, it is the system they have him working in that is faulty) Less
1
These Idiots came to my house in response to a Kohler promotion to receive a complete set of Turkish Kohler bath towels for getting an estimate on a complete shower redo of 4 showers in my home, Keep in mind, we are talking only shower walls, door and shower plumbing. They show up with what they call a gift basket which just happens to have the Wallmart/made in China upc tags still on it. The "g... More
These Idiots came to my house in response to a Kohler promotion to receive a complete set of Turkish Kohler bath towels for getting an estimate on a complete shower redo of 4 showers in my home, Keep in mind, we are talking only shower walls, door and shower plumbing. They show up with what they call a gift basket which just happens to have the Wallmart/made in China upc tags still on it. The "gift Basket" I would estimate is worth approx $2.99. If they paid more than that they are bigger fools than I first thought!! Now to the Shower rebuild on 4 showers their estimate came in at $72, 380 with discounts down to $59,822. And if I didn't sign up with in a week there was going to be a 12% increase. I called Kohler to complain and they being a First class operation sent the Turkish Bath towels out and let me tell you, they are NICE. Kohler absolutely GREAT Minnesota Rusco SUCKS TO THE MAX!!! Less
5
5
Very friendly. was on time each day. cleaned up when they were finished with the work.
5
I had my shower remodeled. Scott Miller was my installer. He was extremely wonderful to work with. He was here when he said he would be. Very courteous and very thorough. Clean work and cleanup. The shower was installed to my satisfaction, and on time. I was kind of nervous initially, wondering if I had picked the right company. I think I did! Very professional! Thanks Scott 😃😃😃 Carroll... More
I had my shower remodeled. Scott Miller was my installer. He was extremely wonderful to work with. He was here when he said he would be. Very courteous and very thorough. Clean work and cleanup. The shower was installed to my satisfaction, and on time. I was kind of nervous initially, wondering if I had picked the right company. I think I did! Very professional! Thanks Scott 😃😃😃 Carroll Less
5
Dean and Brandon replaced our shower, counter and sinks and flooring. They were professional, clean and very detailed. Everything looks great! They were Covid safe wearing masks the whole time, keeping safe distances and cleaning per Covid guidelines. We are very happy with our remodeled bath.... More
Dean and Brandon replaced our shower, counter and sinks and flooring. They were professional, clean and very detailed. Everything looks great! They were Covid safe wearing masks the whole time, keeping safe distances and cleaning per Covid guidelines. We are very happy with our remodeled bath. Less
5
Installer John Kern and his assistant were absolutely amazing!!! Very professional. Took pride in their work!!! Just nice guys!!!! We feel they went above and beyond. Sales representative Lisa Gruyre was wonderful to work with. She had great ideas. Worked to what we could afford. Lovely woman and fun to work with. Work took 2 days just as Lisa stated. We were never inconvenienced. Our new wet sp... More
Installer John Kern and his assistant were absolutely amazing!!! Very professional. Took pride in their work!!! Just nice guys!!!! We feel they went above and beyond. Sales representative Lisa Gruyre was wonderful to work with. She had great ideas. Worked to what we could afford. Lovely woman and fun to work with. Work took 2 days just as Lisa stated. We were never inconvenienced. Our new wet space is magnificent. We love it!!! Less
5
Scott Brown did our new shower and shower fixtures installation. He did a fantastic job and cleaned up everything afterwards. I highly recommend Scott Brown and MN RUSCO. Billie Carlson was our sales rep and she as well as the entire support team we’re great to deal with.... More
Scott Brown did our new shower and shower fixtures installation. He did a fantastic job and cleaned up everything afterwards. I highly recommend Scott Brown and MN RUSCO. Billie Carlson was our sales rep and she as well as the entire support team we’re great to deal with. Less
5
Scott Brown @ B & B Remodeling did a great job installing our new shower. He work was meticulous, and he was an advocate for the customer.
5
Minnesota Shower and Bath did a great job from start to finish. Their people were very professional and friendly. We did have one small hiccup, but the issue was taken care of fairly and immediately. I would recommend using this company for any remodeling needs.... More
Minnesota Shower and Bath did a great job from start to finish. Their people were very professional and friendly. We did have one small hiccup, but the issue was taken care of fairly and immediately. I would recommend using this company for any remodeling needs. Less
5
5
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The sales lady Lisa was very knowledgeable and friendly, like talking with your best friend. The bath tub to shower installation work was excellent, we are very pleased with how everything went. Thanks... More
The sales lady Lisa was very knowledgeable and friendly, like talking with your best friend. The bath tub to shower installation work was excellent, we are very pleased with how everything went. Thanks Less
5
5
Alex presented the products well and we will consider the Kohler line when we make the decision
5
Karen Moe immediately put us at ease when discussing the remodel work in our master bath. She was knowledgeable, informative, personable, and guided us through every step of the process. The whole experience left us confident and excited about our decision to go forward with the remodel plan. Thanks, Karen!... More
Karen Moe immediately put us at ease when discussing the remodel work in our master bath. She was knowledgeable, informative, personable, and guided us through every step of the process. The whole experience left us confident and excited about our decision to go forward with the remodel plan. Thanks, Karen! Less
5
5
Alex came to look at and quote our bathroom remodel project, and while we haven’t made any final decisions, we were very happy with his knowledge of options and ability to answer our questions.... More
Alex came to look at and quote our bathroom remodel project, and while we haven’t made any final decisions, we were very happy with his knowledge of options and ability to answer our questions. Less
5
Great experience with Alex as he walked through the steps of what our bathroom remodel would look like. We haven’t committed to the project yet, but Alex helped us understand our options on modernizing our 1980’s master bath... More
Great experience with Alex as he walked through the steps of what our bathroom remodel would look like. We haven’t committed to the project yet, but Alex helped us understand our options on modernizing our 1980’s master bath Less
5
Bobbi showed up on time, was courteous and interested in wanting to make my remodel happen. I like how Bobbi offered suggestions & allowed me to be the final say. Ask for Bobbi if getting an estimate from this company.... More
Bobbi showed up on time, was courteous and interested in wanting to make my remodel happen. I like how Bobbi offered suggestions & allowed me to be the final say. Ask for Bobbi if getting an estimate from this company. Less
4
Alex Binkin did a great job with his presentation. Very professional.
5
Great salesperson, knew his stuff and presented well.
5
Karen was great to work with! She knew her stuff and was a pleasure to work with. I would highly recommend having Karen over for an estimate if you are needing a bathroom remodel.... More
Karen was great to work with! She knew her stuff and was a pleasure to work with. I would highly recommend having Karen over for an estimate if you are needing a bathroom remodel. Less
5
Had a poured shower & bathtub removed (due to stress cracks on the floor of the tub), and replaced it with a walk-in shower (with a bench).
5
We decided to replace our old tub with a walk in shower. Alex Binkin was very professional and helpful through the process. We would highly recommend Minnesota Shower and Bath to anyone looking to do a bathroom remodel. Thank you Alex for your help.... More
We decided to replace our old tub with a walk in shower. Alex Binkin was very professional and helpful through the process. We would highly recommend Minnesota Shower and Bath to anyone looking to do a bathroom remodel. Thank you Alex for your help. Less
5
5
I’ve been thinking about upgrading my bathroom shower for a year or so. I wanted to share my experience, despite not being able to move forward with a project at this time. The sales person was extremely knowledgeable and did not pressure me to move forward. They use Kohler products and I was very impressed with the quality. I also appreciated that this was a small business. The pitch was a ... More
I’ve been thinking about upgrading my bathroom shower for a year or so. I wanted to share my experience, despite not being able to move forward with a project at this time. The sales person was extremely knowledgeable and did not pressure me to move forward. They use Kohler products and I was very impressed with the quality. I also appreciated that this was a small business. The pitch was a pleasurable experience and I hope to use them for my project in the future. Less
5
Great to work with Billie. Very knowledgeable on bathroom remodel. Had samples with so I could look at them in the bathroom to see what I liked. Had great suggestion on what do too. I highly recommend Mn Rusco.... More
Great to work with Billie. Very knowledgeable on bathroom remodel. Had samples with so I could look at them in the bathroom to see what I liked. Had great suggestion on what do too. I highly recommend Mn Rusco. Less
5
5
5
Unfortunately I did not go with this company due to being slightly outside my budget, but.... I can see how and why they are worth every penny. Our sales rep was Alex, who was very patient, knowledge, charismatic and a true professional. Great company, great rep (Alex), I wish them the best.... More
Unfortunately I did not go with this company due to being slightly outside my budget, but.... I can see how and why they are worth every penny. Our sales rep was Alex, who was very patient, knowledge, charismatic and a true professional. Great company, great rep (Alex), I wish them the best. Less
5
4
I met with Alex to discuss possibilities of a bathroom remodel and receive an estimate. He was professional and helpful in answering all my questions.... More
I met with Alex to discuss possibilities of a bathroom remodel and receive an estimate. He was professional and helpful in answering all my questions. Less
5
Billie was the best. She was very understanding about my situation and made me feel comfortable. I will want to call on her again in the future. Thanks Billie... More
Billie was the best. She was very understanding about my situation and made me feel comfortable. I will want to call on her again in the future. Thanks Billie Less
2
I am pretty disappointed in the lack of communication as well as follow through from this company, and objectively I cannot recommend their services. The actual installers did a great job, and I have nothing but praise for them, but they were subcontractors, not part of MN Shower and Bath in any way. I was sold a new shower (gutting the old one down to the studs) and was told a general installati... More
I am pretty disappointed in the lack of communication as well as follow through from this company, and objectively I cannot recommend their services. The actual installers did a great job, and I have nothing but praise for them, but they were subcontractors, not part of MN Shower and Bath in any way. I was sold a new shower (gutting the old one down to the studs) and was told a general installation date a few months away as the shower had to be fabricated. Not only did I have to keep calling to get a general installation date and then exact install date, (nobody ever bothered calling me) but when someone came out for the final measurements, I noticed that the wrong showerhead was on my paperwork. I called to fix it, and at the same time I asked for a quote on additional drywall throughout the bathroom. We decided that they were asking too much for that job, and declined the quote. Somehow, unrelated to the quote, the showerhead was not ordered, and in fact my request was canceled. We had been told the installation would take 3 to 4 days, but the guys were in and out in one. While that is positive, the price we were told was rationalized in our minds by the amount of work required. When it didn't require that amount of work, it left us feeling cheated. My husband called to speak with someone about this issue, and was told that he would receive a call the next day to follow up. No such call has been received. Also, when they came to install the shower, they brought the wrong showerhead as I mentioned before. When I called about this issue again, I was given an estimate of 2 weeks to order the new one. It has been a month, and again my husband called to find out where it is, again he was told that someone would call him back, again we have not heard anything. I honestly don't know how they stay in business, if I operated that way, I wouldn't have a job anymore. I am beyond disappointed, and feel absolutely taken advantage of. I only gave two stars because the installers were great, and it is a quality product. Will never recommend! Less
5
Dean R. and Brandon M. came to our house and over a couple days installed two walk-in showers in our our upstairs and downstairs bathrooms. They did an exceptional job. Their workmanship and professionalism was top notch. I give both my highest recommendation. On top of that, the showers look amazing and work beautifully. Thanks, Tom and Lorri Underwood... More
Dean R. and Brandon M. came to our house and over a couple days installed two walk-in showers in our our upstairs and downstairs bathrooms. They did an exceptional job. Their workmanship and professionalism was top notch. I give both my highest recommendation. On top of that, the showers look amazing and work beautifully. Thanks, Tom and Lorri Underwood Less
5
This company was great! hey were very easy to work with answered all my questions in a timely manner. The install crew was beyond exceptional! I love my new shower.... More
This company was great! hey were very easy to work with answered all my questions in a timely manner. The install crew was beyond exceptional! I love my new shower. Less
5
MN s&b really soaped me up and sudsed me down! I always found it difficult to bathe until MN s&b lent a hairy hand! Thanks for all the help!
5
Spoke with a gentleman named BO... His professionalism and how he communicated was a breath of fresh air.. This seems to be acompany that hires people that care!... More
Spoke with a gentleman named BO... His professionalism and how he communicated was a breath of fresh air.. This seems to be acompany that hires people that care! Less
5
5
Billie was fabulous to work with! Very knowledgeable, easy to work with and genuine. MN Shower and Bath has a great reputation and stand behind their work.... More
Billie was fabulous to work with! Very knowledgeable, easy to work with and genuine. MN Shower and Bath has a great reputation and stand behind their work. Less
2
I don't know much about there work. Probably do a great job but 65% off a shower was $12k. The ad on TV is misleading on the price-so regular price would be over $26k for a shower. Beware, tv ads and big marketing aren't free.... More
I don't know much about there work. Probably do a great job but 65% off a shower was $12k. The ad on TV is misleading on the price-so regular price would be over $26k for a shower. Beware, tv ads and big marketing aren't free. Less
5
prompt, high quality, and very professional service. Very satisfied with the information and help provided by Billie Carlson.
5
4
Our saleslady was very professional, well informed and not high pressure. I felt that we were having a conversation. She answered all our questions and I felt very comfortable doing business with her and MN Shower and Bath.... More
Our saleslady was very professional, well informed and not high pressure. I felt that we were having a conversation. She answered all our questions and I felt very comfortable doing business with her and MN Shower and Bath. Less
1
Classic bait and switch- initially told it was a 1day project once scheduled. It took 6mos to install a shower because it was "custom". Never ever told it was custom. Everything backordered. One piece was wrong 2x's, finally installed on 3rd try. Salesperson repeatedly lied and office was beyond rude. Do not recommend at all.... More
Classic bait and switch- initially told it was a 1day project once scheduled. It took 6mos to install a shower because it was "custom". Never ever told it was custom. Everything backordered. One piece was wrong 2x's, finally installed on 3rd try. Salesperson repeatedly lied and office was beyond rude. Do not recommend at all. Less
5
1
Casey came to our home for a shower remodel estimate. Tub surround to a kohler wall system with new tub and glass shower door. Everything was great until we seen the estimate. Lets just say their quote was $11,000 more than the contractor i actually went with. Thats right..ELEVEN THOUSAND. For a shower. How can you rip people off like that?... More
Casey came to our home for a shower remodel estimate. Tub surround to a kohler wall system with new tub and glass shower door. Everything was great until we seen the estimate. Lets just say their quote was $11,000 more than the contractor i actually went with. Thats right..ELEVEN THOUSAND. For a shower. How can you rip people off like that? Less
1
Didn't show for an appointment. Called after the fact and wanted to reschedule. Very unprofessional.
5
Dan Douglas came out to look at our project to quote out our bathroom and he was very professional and informative. We would happily work with them when the time comes and would recommend anyone work with him and the company sooner than us.... More
Dan Douglas came out to look at our project to quote out our bathroom and he was very professional and informative. We would happily work with them when the time comes and would recommend anyone work with him and the company sooner than us. Less
5
5
We have not had our installation yet but the process of working with the estimator Billie was exceptional in all aspects of contact with her! We anticipate the next step of final measurement confirmation and the installation will be as good!... More
We have not had our installation yet but the process of working with the estimator Billie was exceptional in all aspects of contact with her! We anticipate the next step of final measurement confirmation and the installation will be as good! Less
1
We wanted to upgrade our 36 X 36 shower with cultured marble, or something similar, and add a hand-held shower and grab bars. We invited MN Shower and Bath into our home to provide an estimate based on the commercials constantly shone on TV featuring quality Kohler products and a gift basket on MN products. There was no gift basket. The sales rep did a cursory measurement of the old shower and ... More
We wanted to upgrade our 36 X 36 shower with cultured marble, or something similar, and add a hand-held shower and grab bars. We invited MN Shower and Bath into our home to provide an estimate based on the commercials constantly shone on TV featuring quality Kohler products and a gift basket on MN products. There was no gift basket. The sales rep did a cursory measurement of the old shower and started his pitch. Despite saying we'd be cash customers he wouldn't show us Kohler products saying Onyx and residential grade Moen fixtures were more within our range of affordability. He produced an estimate of about $15K which we knew to be out of line. We offered $10K. He chuckled and said there wasn't enough profit in that. We contracted with Star Supply/VIP. Custom made cultured marble panels, commercial grade Delta fixtures, Basco shower door, and craftsmanship that exceeded our expectations. $6,500. It took 2.5 days for the project to be completed but everything was perfect. I make furniture and am very detail oriented. After seeing the work, 2 friends contracted with them too. Less
4
I didn't realize that the company outsourced the jobs they take to independent contractors. Feels hit or miss for the price you pay. I had a very nice crew in my house doing the job, but for the price we paid, we expected those finishing touches to be spot on. Clean up was a mess, we're still dealing with it. Overall, I would say find a company that has salaried employees, not contractors, as the... More
I didn't realize that the company outsourced the jobs they take to independent contractors. Feels hit or miss for the price you pay. I had a very nice crew in my house doing the job, but for the price we paid, we expected those finishing touches to be spot on. Clean up was a mess, we're still dealing with it. Overall, I would say find a company that has salaried employees, not contractors, as they are just looking to get out of there as soon as possible. From the beginning I was led to believe that "their guys" were going to be the ones to tackle the job. Edit: Yes, after speaking with Rusco about this, they were great in handling our concerns and we did learn that their contractors are "their guys" absolutely. We are still being dealt with, but are happy with the response we have gotten and the care being put into our satisfaction. Less
5
Wonderful company with a quality product!
5
I met with Casey Fleury at my home. I am very much looking forward to the install of a new walk in shower and work on my master bathroom. He was very easy to work with and made the whole process seamless.... More
I met with Casey Fleury at my home. I am very much looking forward to the install of a new walk in shower and work on my master bathroom. He was very easy to work with and made the whole process seamless. Less
5
A company with integrity awesome people !! Excellent company