Customers consistently praise the professionalism, attention to detail, and courteousness of the installers, often highlighting their effective communication and cleanliness during projects. However, some customers experienced issues with product color misrepresentation or minor incomplete tasks, although these were generally addressed satisfactorily by the companies' representatives. Overall, the service quality and customer service receive high marks.
5
Dec 19, 2024
Tony did a Geat job installing our new shower. He was very courteous and professional. They cleaned up after themselves very well. He always made sure...
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Tony did a Geat job installing our new shower. He was very courteous and professional. They cleaned up after themselves very well. He always made sure that we were satisfied with the placement of the hand bar and shelves. I highly recommend this crew.
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5
Nov 21, 2024
We had a new shower installed. After waiting for the exciting day of install one of panels was cracked so we had to reorder and wait again. Completely...
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We had a new shower installed. After waiting for the exciting day of install one of panels was cracked so we had to reorder and wait again. Completely out of their control and I totally get that although once it did come in I felt they rushed to get it done. I wasn’t able to see it till after they were gone but there were several incomplete issues. After leaving a message and pictures with Sara, Mike called and came over to go over the issues. Mike was very helpful, knowledgeable and straight forward. Mike then sent Frank Gallagher over to fix the things that were not done the first time.
I would like to give Mike and Frank 5 stars for a job very well done.
Great customer service to fix the issues at hand and beautiful quality product.
Thank You
Ellen Luehring
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5
Jun 21, 2024
Shower install.Jason and his partner are pros! Clean and excellent work. The installation and product are magnificent.
5
Apr 29, 2024
Our installers Scott and Sons, did a fantastic job. They were very professional, polite and extremely detailed in all aspects of the job for our step ...
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Our installers Scott and Sons, did a fantastic job. They were very professional, polite and extremely detailed in all aspects of the job for our step in shower, new flooring and new vanity countertop install.. They made sure drop cloths were set up which we really appreciated and the clean up was suburb! I will definitely request Scott & Sons as our installers going forward with new projects. Thanks again Scott & Sons.
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5
Mar 21, 2024
The second time we’ve used MN Shower and Bath, and still love their work.. Brian (D&E Interiors) was always checking to make sure everything was right...
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The second time we’ve used MN Shower and Bath, and still love their work.. Brian (D&E Interiors) was always checking to make sure everything was right and we understood the timeline. Fabulous job!
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5
Mar 18, 2024
Both installers were very professional and friendly.I am very satisfied with their work.Thank you Bryan and Paul of D&E Installers.
5
Mar 17, 2024
The 5 star rating is for the installers only! The installers were awesome and did a great job. I do not like the color of my new shower and I feel as...
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The 5 star rating is for the installers only! The installers were awesome and did a great job. I do not like the color of my new shower and I feel as though it was misrepresented to me when I bought it. The sales lady said it would match /compliment my vanity nicely but it’s not even close. I’m just not happy with it at all. A lot of money spent for a disappointing outcome.
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5
Feb 22, 2024
Bryan with D &E Interiors did a great job. Friendly, careful, and good attention to detail.