2026-10-05T14:05:05.812Z

Always honest good at full inspection, always helping you know what needs to be taken care of , hard to find good honest place these days. These guys are the real deal

2026-10-02T18:32:48.558Z

Incredible customer service. Thank you.

2026-09-28T16:11:52.162Z

Good Service! Clear explanation! Fair price !

2026-09-26T14:03:04.222Z

The people at Spectra have serviced at least 9 vehicles for my family over the past 20 years, ranging from straight forward maintenance to complex ECU troubleshooting. Always an honest prompt, professional, quality experience at a fair price. I have no reason to go elsewhere.

2026-09-10T18:25:51.186Z

I dropped off my wife’s car around 9:30 this morning to have a tail light issue looked at. I was assured twice that I would receive a call before any work was performed, and I did not give authorization for any repairs at drop-off.I was asked what my goal was and said I wanted the issue fixed, but I was still specifically told I would be contacted before any work was done.At 12:55, I called because I needed to pick the car up for work. That was when I was told the tail light had already been repaired. I had never received a phone call explaining the issue, the cost, or asking for approval.When I arrived, I questioned why I was being charged $270 for work I had not approved. The response was essentially that they had assumed I wanted them to go ahead and fix it, and the fact that it was completed quickly was presented as a positive. I was offered financing, but nothing was offered to address the fact that the work had been done without the call I was promised.I gave no written authorization, signed nothing, and was never contacted for approval before the repair was completed. The invoice I received also had a blank ‘Work Authorization Signature’ line And was told that the documentation was incomplete because they were rushing to give my car back at the desired time. The employee even used the word “assuming” more than once when explaining what happened as he kept apologizing.What makes this especially disappointing is that everyone was very friendly and welcoming on the phone and when I dropped the car off. I expected much better communication and would not return after this experience.

2026-09-07T14:18:19.391Z

Went for a MD safety inspection. Spectra was a higher initial cost (than other locations), but offers a free re-inspection (which the cheaper ones don't). Hubby picked up the car, fixed the failed items, went back for a quick re-inspection and we were on our way. They were friendly and helpful, but most of all, got done what we needed without any pressure to do more than was necessary. Very different experience than the cheaper company we went to for our other vehicle!

2026-09-04T14:52:05.115Z

Has headlight bulb replaced. I called and they worked my car in that day. O ky has to wait a out 20 minutes.

2026-06-19T21:34:54.434Z

Great company to work with. Great communication and service! Highly recommended