What South Florida is saying
Real reviews from real Empire customers across Palm Beach County.
4.80
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AI Summary
Overall feedback is highly positive, with customers praising professionalism and courtesy from technicians. Technicians are consistently described as punctual and respectful of homes and property. Services are reported to be thorough and detail-oriented, treating both interior and exterior areas. Many customers say treatments effectively reduce pests and leave homes feeling pest-free. Scheduling, reminders, and digital invoicing/payment are noted as convenient and reliable. Staff are viewed as knowledgeable, efficient, and attentive to specific pest concerns. Pricing is frequently described as fair and offering good value for the service provided. Long-term users report consistent results and dependable ongoing service. There are very few explicit negatives mentioned across reviews. Potential downsides include the likely need for recurring visits or follow-ups for older homes or persistent infestations. It’s advisable to confirm treatment plans and follow-up policies up front to set clear expectations.
5
Sep 11, 2026
Tyler was on time very professional and very polite. See you in 2 weeks bud!
5
Sep 08, 2026
Tyler was responsive and thorough.
5
Sep 04, 2026
Tyler has been my technician with Empire Pest for a long time. He's prompt, friendly, and professional. I would highly recommend Empire Pest and wou... More
4
Sep 02, 2026
Tyler was extremely pleasant professional, though.
5
Aug 28, 2026
Experience was great , Tyler is very knowledgeable and understanding of what we are going thru explained everything that he was about to do and the ne... More
5
Jan 28, 2026
Andrew did a great job….very friendly and professional. Service inside and out and removed spiders and insects off my screened area and walls of home.... More
5
Jan 27, 2026
Andrew is always on time. He is very respectable of your property while spraying your house. He sprays everywhere and it definitely does the trick. H... More
5
Jan 23, 2026
Andrew did a fantastic job