Virtas Group
2026-10-18T05:55:36.198Z
Excellent Service from Sales Through to InstallationFrom the initial sales engagement through to the final installation, the entire experience exceeded our expectations.Sales & Design: Isaac was exceptional. He understood our needs exactly and took the time to explain everything in detail, from the comprehensive quotes to his recommendations on which model would best suit the functionality we were looking for. The level of detail, knowledge, and genuine effort to find the right solution gave us great confidence in our decision.Isaac himself will openly admit that they may not be the cheapest, but when comparing quotes side by side with other providers, their pricing was certainly competitive. In my opinion, the level of service, attention to detail, product recommendations, and overall experience made it well worth it. You’re not just paying for the equipment; you’re paying for the expertise and the confidence that comes with knowing you’ve made the right choice.Installation & Teamwork: On installation day, a team of six arrived and absolutely smashed it out, completing the job well within a day. The team was efficient, organised, and clearly worked exceptionally well together. The speed and quality of their work were impressive and certainly exceeded our expectations.Professionalism & Etiquette: What stood out just as much as the workmanship was the team’s attitude. Everyone was polite, respectful, and considerate, especially when working around the nap times of our one-year-old. They were mindful of our family and home throughout the day, which we really appreciated.Overall, the experience was seamless from start to finish. Isaac’s attention to detail and the installation team’s efficiency, professionalism, and respect made this an outstanding experience. It’s refreshing to deal with a business where the sales process, product recommendations, and installation team all deliver to such a high standard.Highly recommended. If you’re looking for a team that knows their stuff, takes pride in their work, and delivers on their promises, these guys are well worth considering.