2026-06-06T15:18:35.119Z

The owner actually answered on my first call, gave me a phone estimate and an appointment within one week of the call. Showed up on time, took 5 minutes and assessed that some special cable was required. Set a new appointment and again on time. The cable purchased was a bit more than he thought but Mr. Reed honored the estimate. The job took less than one hour. I definitely recommend this company.

2026-06-06T14:52:53.654Z

Technician was on time, knowledgeable and explained everything that he was doing.

2026-06-04T18:17:53.372Z

TLDR: Do better. Prove this review wrong going forward. I’m putting this as a five-star review for reasons. This is a reply to the owner of Salter Electric Ltd’s reply of my first review. They are trying to strike my review from the record.Review part 2:Integrity (in-TEG-ri-tee). That is the word of the day children. Wikipedia describes Integrity as the quality of being honest and having a consistent and uncompromising adherence to strong moral and ethical principles and values. Little to none was demonstrated on either of the installations: January 25, 2024 and in November 2025. I cannot believe this soft owner had to issue this boilerplate response absolving them of any ownership/occurrence of the installations. No apology/sorry mentioned anywhere. If you like to play with (electrical) fire and not de-escalate this situation, I’ll start adding more fuel. How come I received this invoice of the day of the work was completed? Isn’t that your signature or did you use an autopen? Why do you have to resort to asking papa Google to strike down my legitimate review? Are you like Bricks and Minifigs asking your muscle to take care of this mess? Do better. This response is not something I expect from a business owner of this community, a licensed/experienced electrician and one of the signatory contractors of the IBEW (International Brotherhood of Electrical Workers) local 586 Ottawa union. You make other local trade businesses look bad, especially your employees, your fellow electricians and aspiring apprentices coming into this field. You have broken this trust. Furthermore, how come you don’t have a record of this transaction and I do. You sound like those cops in the Lego Scandal auditing themselves, redacting material information and patting themselves on the back for a job well done when evidence shows otherwise. Hmm, interesting. Sounds like shady business practices. I would hate to have CRA coming down auditing my business. But you said your records are well maintained, so nothing to worry about, right?Treat this as a wakeup call/learning opportunity to do better and do right by your customers, your employees, your fellow electricians, and your community. Prove this review wrong.

2026-06-03T20:35:42.098Z

Very fast and friendly service! Replaced our expired smoke and carbon monoxide detectors. Happy to have this done by professionals. Will call on them again in future if we need electrical services.

2026-06-02T17:20:08.922Z

Very responsive. Steve called me back immediately after I had tried to him while he was working on another job. He asked.a description of the problem. He immediately had an idea of what was the issue and how much time the repair would take. He reorganized his work day and squeezed our repair during his lunch break. The repair was done promptly and professionally. His invoicing is quick via QBO. Everything is efficient with Salter. We will definitely use Salter Electric again in the future.

2026-05-13T20:09:34.066Z

Consistently knowledgeable and efficient and always gets the job done right. Would highly recommend.

2026-05-04T20:51:57.236Z

2026-05-01T17:45:53.117Z

Excellent service. Très compétent. Le souci du travail bien fait.