Simply wanted to update the review I left about a year ago re the excellent service Alexander B. provided. Time goes on and pool guys move on, that's just life. The most recent guy we've had keeping our pool looking great is Thomas. Wanted to give him a shout for the terrific job he's doing. I know it's repetitive but once again --- Bottom Line: The pool has never looked better. Thanks Thomas. Thanks Integrity! Less

Josh does a great job of keeping me informed in case he sees any issues while doing the weekly cleaning and also ensures that each week the pool is ready for use Less

Josh is our pool Cleaning person, and he takes care of our pool as if was his own, and communicate with us about what helps him, and us in taking care of our pool, team work, works for us both. Thanks Josh for your caring and hard work. God Bless AlwaysNorman & Ila Vinson Less

We’ve been so happy with our pool service thanks to Josh! He does a great job keeping our pool in top shape and is always consistent and reliable. One thing we especially appreciate is how cautious and respectful he is around our dogs—he handles it like a pro. Highly recommend him if you’re looking for someone dependable and experienced! Less

The service we had received from Integrity Pools has always been outstanding! Our technician, Josh, is attentive, courteous and does a terrific job keeping our pool looking great! Less

Josh serviced our pool today and did an awesome job. He cleaned the debris from our live oak at the bottom of our pool and skimmed the surface despite the rain. He is very conscientious and we're glad to have him.4706 Twin PostDallas Less

Josh is the best! He takes great care of our pool and is super reliable, but what really sets him apart is how thoughtful and careful he is with our dogs. He always makes sure the gate is closed and double-checks everything so we don’t have to worry. It’s such a relief having someone we fully trust around our home. Highly recommend him if you’re looking for someone who actually cares and does a great job! Less

As the Loading Dock Supervisor at Residences, I interact with many vendors and contractors coming through the building, and Sam from Integrity Pools is always a standout. He’s punctual, professional, and easy to work with.Even though he’s here for the pool, Sam is always respectful of the building's operations and makes sure his work doesn’t disrupt anything around the dock or service areas. He’s got a great attitude and takes pride in keeping the pool looking its best.It’s a pleasure having Sam on-site—he’s dependable and does a great job every time. Less

As the Facilities Manager at Hall Arts Residences, I have the pleasure of working closely with many vendors—and I can confidently say that Sam from Integrity Pools is one of the best in the business. Sam handles our pool chemical maintenance and cleaning, and his work is consistently top-notch.He is reliable, professional, and extremely knowledgeable about every aspect of pool care. Our residents consistently enjoy a pristine, crystal-clear pool thanks to Sam’s diligence and attention to detail. He takes the time to ensure everything is done right and always communicates any issues or recommendations promptly and clearly.On top of his technical skills, Sam is a pleasure to work with—courteous, responsive, and always respectful of our property and residents. It's clear he takes pride in what he does, and that makes a huge difference.I highly recommend Sam and Integrity Pools. They’ve been an outstanding partner, and Sam in particular has set a high standard for quality and service. Less

I just want to take a moment to recognize Sam at Hall Arts Residences—he is truly exceptional at what he does. As the pool chemical and cleaning expert, Sam goes above and beyond to keep everything in perfect condition. The pool is always crystal clear and inviting, thanks to his meticulous attention to detail and consistent work ethic.Not only is Sam incredibly knowledgeable and professional, but he’s also friendly, respectful, and always willing to answer questions or offer helpful advice. You can tell he takes great pride in his work, and it really shows in the quality and cleanliness of the pool area. It’s rare to find someone so dedicated and reliable, and we’re lucky to have him here. Less

Josh has been taking care of our pool for a couple of years and he does a great job. He’s always on time and ready to help with any needs we have. We are lucky to have him! Less

We have had Josh with Integrity Pools, weekly cleaning our pool for a couple of years now and he is great! If you are looking for a pool service I would suggest Integrity and ask for Josh! Less

We had a great experience with Integrity Pools planning our pool remodel. Chris Ball walked us through every step not only in our backyard but also in the Integrity showroom. He was outstanding. Less

Chris R. Did a great job keeping us informed. He was quick to respond all questions and correct concerns as they came up. We were able to complete the renovations ahead of schedule. Integrity will continue to be our pool service company and I hope we get to work with Chris R in the future. Less

Integrity Pools replaced the spacer material between my pool’s coping and the concrete walkway around it with mastic sealant. The project also included replacing with mastic sealant the wooden strips between the various sections of the concrete patio around the pool. I would have been happy with a result that elicited a “Looks good“ reaction. However, the finished product does not just look good, it looks great! My wife loved it! Even the man who services my pool was impressed. His reaction: “Wow! It looks fantastic!” It was especially meaningful considering he used to do this kind of work.Dealing with the Integrity Pools personnel was a most pleasant experience. Nathan came to assess the project and gave me a quote. He was very professional and jovial. The best part is that he focused on what I needed done and did not try to sell me on work I did not wish to do at this time. The man who did the work, José, was friendly and professional. He displayed a concern to make sure his work was free of flaws; hence the outcome. Chris R managed the project and closed the deal. He was very responsive throughout answering virtually immediately my emails and texts. I highly recommend this company. Less

Had a pool remodel completed at our home in Colleyville by Integrity Pools in September 2024. The pool came out beautiful! There was an issue a couple of weeks later with the plaster due to chemical imbalance. Integrity came out, made a game plan, executed and resolved the problem. My pool and spa are now the true Sparkling Saphire Blue Wet Edge that we contracted. A great big THANK YOU to Mathew, Russel, Miles, Dustin and Luis for working together to make this right. My husband and I are very please with the outcome and look forward to continuing business with Integrity as our weekly pool cleaning service. Less

Miles with Integrity Pools has gone above and beyond in his service and support for our spa renovation. Would highly recommend Integrity Pools and Miles if you need pool or spa renovations done Less

It is so refreshing to finally find a pool company that delivers quality work…on time…and for a reasonable price. And Chris V. Is such a great guy and he delivers quality work! Thanks, Integrity! Less

Miles came over to look at our pool equipment in preparation for our remodel. He was very friendly and knowledgeable about the pool equipment and provided useful information. Less

Hunter replaced my broken pool pumping equipment and a new, better filter tank. No more backwashing and DE. Hunter was very professional and knowledgeable and did a fantastic job. Thanks, Hunter Less

Integrity did a great job. Put a lot of care and attention into the job. When the mastic color wasn’t to our liking, they graciously redid it. We were very pleased! Less

Caelan has done a fantastic job taking care of our pool while it is listed for sale and we aren't able to keep an eye on it ourselves! He has gone above and beyond to make sure the pool is in perfect shape for potential buyers looking at our home and is very professional/respectful. We wish we had hired Integrity Pools years ago! Less

We switched over to Integrity after our last company destroyed our pool. Integrity provides more services for less of a cost and our pool guy Jim is always in contact with me. Whenever I have a question he’s quick to reply with detailed explanations. Great company with great people! Less

I writing this review specifically fot my cleaning tech Jim. I have had my pool cleaned by several techs over the years and this guy by far is the best in the business. He is professional, a great communicator, thoughtful, and has a consistent positive attitude. I can count on him to always show up. Jim is the main reason I am a customer with integrity pools. Thanks for all you do Jim.Peter @ Navigation Dr Less

*2025 Update - Jim is still on top of our pool, thanks Jim.2024 - Jim is always spot on with our pool. It sparkles, clear, and clean after every visit. We really appreciate the care and dedication he puts into the pool. Less

After using several different pool service companies over the last 5 years, I have never felt compelled to leave any of them a favorable review until now. After a very high wind storm a couple days ago, our pool was covered with leaves and debris. Georgia, our regular service tech, went above and beyond cleaning our pool today. This was her regular weekly service call that required her to work much harder and more diligent than normal resulting in my pool never looking so good! So, my thanks, praise and congratulations to Georgia for a job extremely well done!I've been using Integrity Pool service for about 3 months and have been more than satisfied with their responsiveness, professionalism and most of all their competence. Less

Derian was very informative about what needed done. He did a walk through after he finished and sent me a picture of the finished work. And he was very friendly and professional.Have had the pleasure of having Jim come and care for our pool for a while now. Always professional and he keeps me posted on what needs done. Even sends pictures of how things look after he finishes up. Less

I recently used Hydra Pool Services, and I couldn’t be more satisfied with their work! From start to finish, their team was professional, knowledgeable, and incredibly efficient. They went above and beyond to ensure my pool was crystal clear and perfectly maintained.Their attention to detail is unmatched—whether it was cleaning, balancing chemicals, or handling minor repairs, everything was done with expertise and care. Communication was excellent, and they always arrived on time, which is a huge plus.If you’re looking for reliable and top-quality pool service, Hydra Pool Services is the way to go! Highly recommend! Less

After years of frustration and repeatedly changing pool service companies, we finally found Integrity Pools as our ‘keeper’ for the last few years. As pool owners, all we really want is to walk out to a clean clear pool to enjoy it, not to fight the equipment or programming or be the ones trying to troubleshoot unexpected issues ourselves. Integrity has experienced techs and proactive service to protect a very expensive investment, they are not a shoestring business with different employees every week. The team does a great job in managing the overview of the whole system, updating elements and controls for energy savings as well as much smoother operations. Miles in particular has an impressive breadth of knowledge and problem solving skills. I love my pool again! Less

Hey folks, want to let you know about a great pool service company and an outstanding Pool Tech. Integrity Pools is a really good company and addresses all of my pool needs. With in the Company, Josh Gerardo is about as good as they come. We have used “Bubba in a Truck”, but swear by Integrity pools and Josh. Will not ever go back to the old format of handling service on my pool.Josh is timely, professional, courteous and is just darn good at what he does.Highly recommend both! Less

Miles you are the Best!! Thank you for always being my pool support and taking care of all my questions and how to’s! I love my Integrity Pool and Spa because of you. Less

Hey guys, I would like to pass on what I think to be one of the nicest reviews I’ve ever written online. I just wanna say that the The people at Integrity Pools have done nothing but a wonderful job for me. We started using them a few years ago when I had to rebuild my spa from snowmageddon, OK and they did a fantastic job. I continue to use them for my monthly service. My pool has never been better. They do a fantastic job. I highly recommend!!!!!By the way, I would like to give a shout out to Miles and Blake. Both of these guys have done such a great job for us. Thank you guys so much!!!! Less

Miles did an incredible job getting us set up with the new features of the pool. On time and answered all my questions. Great guy to work with along with a great company. Less

I appreciated Hunter and his attention to detail. He showed me his desire to see the job not just completed, but truly done with excellence. I would recommend him and integrity to anyone looking to have a job done well! Less

February 3, 2025 - Kmoi has been doing an excellent job cleaning our pool each week. The water is clear and sparkling. He always texts ~30 minutes before arriving. Thank you Kmoi. Chris V did a great job fixing our equipment. He was professional & courteous. Less

We had our pool designed and installed in 2024 - Chris and Dustin and the team were great to work with.We also have our pool maintenance and service done by Integrity Pools. Wet get a weekly summary of work performed and the pool looks fantastic 24/7. Service requests have been resolved quickly by Chris, Miles and others. Couldn’t be happier with the quality of service provided by the Integrity Pools team! Less

We had our daughters dog run away without our acknowledgement today and a young man called us saying he found our dog walking down the sidewalk. He brought her back and when we asked him what we could do for his act of kindness he just asked us to leave a review here, thank you very much Calean. Less

Jim does an incredible job on our pool. Excellent communication and goes above and beyond each visit. We greatly appreciate his attention to detail, he truly cares that we have a clean and functional pool. Less

My tech, Jim, is very consistent on when he comes and that is helpful to me. He always assists with special projects such as my Polaris hose getting tangled up or the swivels wearing out. I get great service from Jim and the company. Happy Holidays! Less

I have used Integrity Pools for my weekly pool service for many years. For the past year or so Mali has been the best service tech yet. He is reliable and consistent. Our pool looks great year round. Lorenzo responds to our occasional requests promptly. We appreciate the special attention he gives our pool every week. Tim Pfiffner Winterwood Lane Dallas Less

Just had Chris V out to do a replacement of the Aqualink board on our pool. He is always very professional and knows what he is doing. He is great about communicating when he will be there and when he is done. He also reaches out to ask me any questions he has while still at the house Less

I originally posted a not so good review of Integrity Pools because I had called into the service department 3 times only to not receive a return call. I've changed my review because of the outstanding follow-up customer service I got from everyone involved at Integrity. It shows the importance for the owner of the company to making things right when a customer is frustrated. It turns out the lack of follow-up resulted in a technical issue rather than a staffing issue. Fortunately, that is easily fixable. Miles came out the same day, was able to determine the issues, and made sure I was happy before leaving. Everything Miles, Chris and the rest of the team did restored my happiness I've had with them up to this point. Less

Jacob has been doing a fantastic job maintaining our pool. Our pool is not the easiest to keep clean and he always has the best attitude. He’s also very respectful. Thanks Jacob! Less

Grateful to have Georgia taking care of the pool! Professional, Kind w/a Great Personality! The pool always looks top notch when she leaves. Highly recommend her! Less

Update! I am pausing my negative review as the company did reach out to me and came out to the house. Pending as we work through some issues together. The star rating will be updated at a later time.These guys are great. For years we have put off this painfully stressful and expensive project of a pool remodel. We had several estimates, yes they were a little cheaper. However, the other reps that came to our house from other companies came unprepared, uninformed, and could not and I could tell did not really want to bother with our questions. One rep from another company was here all of about 15 minutes and was nudging his way to the front door and said to me "Well I am off at Noon time, I have to go, call us if your interested." Frustrated is what I was. VERY frustrated and pretty much ready to give up. It was very discouraging. Then Mike From Integrity Pools showed up with another associate. They took the time to talk to me, they spent almost an hour measuring the pool, they prepared THREE different estimate options for us. They did not push us in any way only made suggestions. Mike had answers to everything we asked and if he did not know he made a phone call immediately to get the answer. Mike came prepared with samples of everything down to the color of the water jets. Integrity Pools got the job NOT because they were the cheapest but because they made me feel like I mattered. They made this entire process seem not so scary. They took the time to TALK to me and get to know me and what I wanted. They spent ALL DAY with us at our home picking out options, tiles, Diamond Brite, etc. They even tracked down the EXACT tile I wanted that was not available. They MADE IT HAPPEN. The four selling points for me were: 1) Mike stated they would do the maintenance and scrubbing of the pool walls after the remodel. (I am a Flight Attendant and I do not have time for that) 2) They were able to start the project the following week. 3) Their BBB rating. 4) They were PREPARED which tells me I can put my pool in their hands with confidence. Sometimes folks you get what you pay for. I ended up going $5,000.00 over my budget but no regrets because I KNOW that in the end it will be worth every last penny. I would rather spend $5,000.00 more and KNOW that I am going to be happy then to save a few thousand and have problems or not be completely satisfied. I have had a pool all my life, since I was big enough to walk. My pool is my world. And for me to recommend these guys speaks volumes. They are nearly finished with our remodel. Everything is AHEAD of schedule. They have exceeded every hope and promise they have given us. Integrity Pools is a PERFECT name for such a great company. They have customers for life here. We will be going to them if ever we need anything else. Thanks Guys! Less

Integrity Pools is great. They have the best pool technicians of any pool company i have used. They are professional and knowledgable. I highly recommend them. Less

With all our trees, there is hardly ever a time where our pool does not need some attention. Mike with Integrity Pools consistently makes our pool look great. We appreciate the hard work and proactive communication he has with us on the status of our pool. Less

We have always been pleased with the way Integrity Pools has taken care of our pool, but Darian continues to stand out. We have lots of trees around our pool which continue to drop leaves and debris in the pool. Darian takes care of the leaves and debris without hesitation every week. And his professionalism shines through when, like last night, the cold snap and wind blow an extra heavy load in. Didn't bother Darian as I am looking at a pristine pool. Thank you Darian. Less

Very pleased with service and communication. Jim does a fabulous job keeping our pool clean and functioning well. He always texts to let us know if he will be delayed. Gabby does a great job checking in from the office. Highly recommend! Less

I have been using Integrity pools for several years Cleaning service is dependable. Integrity has replace my entire system.. pumps, filter, salt cell ad they have needed replacing. Miles and Anthony are competent and reliable. I would recommend this company. Less

Daven was so knowledgeable and awesome! He was so patient answering all of my questions. Highly recommend to anyone looking for service. He did an amazing job with the filter cleanup, gauge change and overall sprucing. Highly recommend! Less

James was sent out to our home to diagnose a problem we were having with our pool pump. He was extremely knowledgeable and was able to communicate what issues we were facing with the equipment. He identified 3 options that could address our problem. We chose the option that worked best for us, and he came back to install our new pump the next day. Before he left he showed me how to operate the new pump and stated I could call him anytime if had questions. Less

Integrity Pools does a great job servicing our pool. Any issues have been addressed quickly when brought to their attention. Chase is our service tech and is prompt, courteous and thorough. He always communicates his expected arrival time on the day of service and lets us know if there are any problems. Less

Integrity always comes through and we could not be happier. This week we’ve had two great technicians come out to fix the mess we’d gotten ourselves into- Shawn (Sean?) and Davin. Both were so friendly, helpful, efficient and got the problems solved in their respective areas. Both also worked to educate me on the way the pool system works so I can keep myself out of the mess in the future. Highly recommend! Less

Miles thoroughly explained how everything works with our new system and was very pleasant to talk with. Throughout our remodel, Integrity kept us in the loop and every person they sent out to do work was respectful and helpful. The remodel looks great and we look forward to many years of enjoyment in our pool and spa. We are also using their cleaning service and are very pleased. Josh is prompt and thorough in keeping our pool sparkling clean. If we have any issues, he makes sure they are taken care of quickly. I highly recommend Integrity! Less

I had a 25-year-old pool that had a leak, a number of broken coping tiles and missing water line tiles. It needed a major overhaul. Integrity Pools was the "one-stop shop" I needed. They were timely, professional, afforable and did exactly what they said they were going to do. Everyone I worked with was willing to answer all my questions and work aroundmy schedule. I did a full remodel including resurfacing the deck. And their final step of the new plaster care and filter clean was very well done. Highly recommend this company! Less

Shaun came to do the filter cleaning and as always did an excellent job.Also we had James and Hunter helping us with some equipment repair and both of them did an awesome job too. We are very happy with the work done. Thank you to Shaun, James and Hunter 😊 … and also thank you to Chris that helped organize everything!! Less

Integrity Pools is an exceptional company. I started using them to resolve a major algae issue I had. They diagnosed, treated and resolved the issue within days. Three years later, I’m a loyal client and have a beautiful pool thanks to their weekly service program. My service tech, Kevin, does a fantastic job every week. He is thorough and takes pride in exceeding his clients’ expectations. Pool services are not cheap these days, but you definitely get your money’s worth with this crew! Less

Our pool is exceptionally clean since we hired Integrity to maintain it. Georgia is professional, kind, and consistent. She communicates well and never feels like a stranger in our backyard. We highly recommend Integrity! Less