What our clients say about us
5.00
122 reviews
Write a review
AI Summary
Friendly, knowledgeable staff, a wide and well-priced product selection, clean inviting space, and useful services (delivery/loyalty) make for a consistently positive experience. Few to no consistent complaints were noted in reviews.
5
Apr 16, 2026
Stop by for the first time to check them out and the customer service was top tier! Greeted immediately every knowledgeable of the products. Another guy came in that work there as well also walked up and introduced himself as well, both was every nice! What I purchased was just as described! Love it! I will be back! Thank you to the guys over at HighEnd NewYork!!!
5
Apr 05, 2026
What a beautiful dispensary! Everything here is so nice, neat, and tidy. The customer service is absolutely A1, and I was really impressed by the great sales and deals they had going for Easter. It was a total pleasure coming by and checking out the establishment. The professional vibe and quality service definitely make me want to come back and do more business here. Huge thanks for being open on Easter and for the awesome experience!
5
Apr 05, 2026
They have very good prices. Great people seriously. Just only one guy at night, older guy with glasses that I don't really think he's cut out for that place. Everyone else there really pride's themselves the on customer service. It's not too big of a deal, night shift usually isn't about customer service in most places anyway.
5
Apr 03, 2026
Came in for the first time. Excellent customer service! Was very surprised by the high quality n potency of the products. Comparing High End to other places in the city is like a mom n pop store with great product n better pricing the other places is like shopping at Walmart. Prices for what they are giving out is the best in the city hands down. Always new product and they have veterans choice products which I thought is awesome that they do business with our local veterans! First dispensary I've been to in Rochester where I didn't have to "Break the bank". Awesome people, prices, products, and elegant establishment.
5
Mar 30, 2026
This is by far the best dispensary in Rochester.Best serviceBest productsBest team!Shop High End for all your cannabis needs. They are Experts in quality service.
5
Mar 29, 2026
Amazing customer service!! Love coming here they are the best❤️
5
Mar 20, 2026
LOVE LOVE LOVE THIS PLACE. The vibes are amazing and GREAT customer service. I will be returning FOR SURE
5
Mar 18, 2026
Great budtender Rashad helped me out and they gave me great discounts! Top notch customer service
5
Mar 16, 2026
Very good place . Cool people, nice vibes, good products and services
5
Mar 16, 2026
The best spot I've been too in ny
5
Mar 15, 2026
RASHAD IS THE BOMB PERIODD!!!!! Love the High END EXPERIENCE!!
5
Mar 15, 2026
Come get right!
5
Mar 12, 2026
Rashad is awesome! 1 on 1 care, highly knowledgeable!
5
Mar 12, 2026
I went in there for on thing and ended up getting others..
5
Mar 12, 2026
Best in stop In Rochester! Miss. Whims and Mr. Rose took such good care and best deals in town. 🫶🏽
5
Mar 12, 2026
Great place!
5
Mar 11, 2026
Service is always great! They have great deals and local products!
5
Mar 11, 2026
I Highly recommend checking this place out, great selection and really friendly staff!! Definitely going back!
5
Mar 10, 2026
Love the place I just was passing by and I saw High end dispensary so I figured is like all dispensarys but I was wrongs because the prices are excellent and the staff knows what they are talking about also it's very friendly and clean can't wait to go back 😁 please my people give a glance and I bet you will not leave without buying anything 💯🙈🙉🙊
5
Mar 08, 2026
Great addition to neighborhood! Staff was too nice, hooked me up with free gift! Will be my main spot moving forward
12345 ... 122