2026-04-27T23:01:40.538Z

I’ve had a great experience with Pelican Pools and wanted to share how helpful they’ve been. The manager Nolan really went above and beyond to help me out and ended up saving me money by letting me know I didn’t actually need a new motor. That kind of honesty is hard to find and definitely appreciated.

2026-03-22T04:48:22.082Z

2026-02-12T21:07:05.717Z

I’ve got my first board last week from this store. Ronaldo is the man! Very nice customer service. He ealked me through which board would suit me the best as a beginner/intermediate snowboarder.Prices are definitely better than stores like Ski Barn. I discovered this store randomly thanks to Reddit, I will recommend my friends to check this place out!

2026-01-30T20:00:52.395Z

Ski tune up was done on time.

2025-06-29T21:00:10.666Z

Amazing service and extremely knowledgeableOutstanding Customer Service went over and above Definitely will return to this store in East Brunswick

2025-06-24T23:30:16.780Z

Leslie's lost a long time customer.. very helpful and professional

2025-06-19T13:35:31.116Z

Free pool water testing

2025-06-02T01:24:48.837Z

2025-05-25T00:15:48.398Z

Use them all the time

2025-03-11T12:17:23.744Z

Had 2 different pairs of skis tuned for the season. They gave me an honest evaluation and recommended different options with a no pressure upsell. They were ready for pickup at the promised time.

2025-02-27T15:31:55.822Z

Real cool staff. Very helpful.

2025-01-12T21:24:21.804Z

2025-01-08T13:41:10.641Z

The manager Nolan was extremely helpful with my ski equipment. They ensured I had everything I needed to have a great ski season. Great customer service.

2024-12-09T15:41:33.412Z

2024-08-15T17:36:50.026Z

Purchased a beach house and needed dining furniture. Tina at the Pelican Shop was fantastic. She helped us pick out the perfect size and color Polywood set and we are extremely satisfied. Selection and service at Pelican Shop is the best and I would highly recommend this business

2024-08-08T16:46:03.347Z

I had a leak in my pool and a young man here helped me find the correct patches to get us through the summer while enjoying our pool 🙌🏼

2024-08-07T17:48:18.573Z

The most helpful and professional stuff you can find in any pool stores!

2024-07-26T18:02:58.487Z

2024-06-21T17:29:18.604Z

I am extremely satisfied with the exceptional service provided by Nolan at Pelican Pool East Brunswick. Nolan has demonstrated outstanding customer service skills, patiently guiding us through the entire process of understanding and maintaining our pool. His willingness to answer questions and offer expert advice has been invaluable. Over time, he has built a rapport with my husband and me, making us feel valued and supported. Nolan's expertise has made pool maintenance a breeze, and we are truly grateful for his assistance. He consistently goes above and beyond, addressing our needs with a personalized touch. We always feel welcome and appreciated when interacting with Nolan, and our experiences with him have been consistently positive. Nolan is an asset to the team, and we consider him the best in customer service.

2024-06-17T01:00:09.377Z

Thank you Eric for your help with our De filter your knowledge and ease going personality it’s true asset to the store.

2024-05-07T13:21:22.615Z

***Edit: After seeing this post, I was connected to the store managers and they were very helpful in swapping out the poles for me, I was probably the "Karen" of the week because everyone knew exactly what I was there for and where my poles were when I walked in, but I can't blame them because complaining on Google is a Karen move... or Chad? Whatever, I was that, and they made it right, and I appreciate it.Absolutely terrible customer service. Pelican asks for your contact information and stores your purchases in their system. They also have a policy posted that returns or exchanges require a receipt.About 3 weeks ago on the way to a trip to VT, I stopped with my family to but gloves for my kids and ski poles. Store associates were nowhere to be found to help, but seeming straightforward I got a pair of poles and some gloves, bought them and we were off. Well, the poles are too short.I called today to ask, if it is at all possible just to swap these clearly unused and still tagged poles with the right size since I lost the receipt in the vacation shuffle.-No.Don't you store all of my purchase info?-Yes.So you have my receipt and can look it up?-Yes.So, can you please look up my receipt, so that I can use that to just swap these poles?-No, sorry man.I'm sorry too, that from now on I will tell all of my ski friends to go to Ski Barn, Amazon, or anywhere but here.

2024-02-17T23:09:18.887Z

Went to get my boots refitted here for skiing and they informed me that they no longer offered that service. Was a bit upset, but can be convenient for last minute items!

2024-02-03T19:33:39.478Z

great help

2023-12-29T21:27:40.187Z

2023-12-15T21:03:07.521Z

This is for the ski department...I was pleased with my purchase of skis and the help they provided. Knowledge helpful staff. Prices weren't bad either.

2023-12-06T21:03:00.458Z

2023-11-18T21:24:53.511Z

Eric was outstanding helping us pick out our daughter's Chanukah presents ensuring the correct boots, skis, helmet, poles, goggles all fit perfectly. Always recommend going to Pelican for your ski needs 🤙

2023-10-29T02:16:17.055Z

2023-10-08T13:58:57.518Z

I only purchased a ball valve for my pool filter. Not much interaction but they had what I was looking for.

2023-09-18T21:57:03.046Z

Visited today and Taylor was/is PHENOMENAL; she was friendly, patient and thorough (answered all my concerns and questions), professional and transparent. As a customer that goes a LONG way; because of Taylor I’ll return for further business. THANK YOU!