2026-10-16T19:32:38.688Z

Amazing experience with Liza and Julio.We were recommended BMC by friends and were not disappointed. It was very convenient to discuss our needs and receive a quote via text from Liza.Julio arrived promptly and was pleasant and friendly. He took special care around the house, left the areas he was working in, in perfect order.Much appreciated and will book again as needed!

2026-09-24T21:21:01.268Z

Our carpets look fantastic after the cleaning. The gentleman was very respectful and polite, and did a great job.I highly recommend them, and will definitely get them back again!

2026-09-19T23:59:14.467Z

I got my sofa and carpet cleaned and both looked almost brand new. It was well worth it. Thank you so much for a job well done.

2026-09-12T00:06:30.714Z

Was pleased with the response of this carpet cleaning company. They listened to critique and did everything to rectify the situation. They were very polite taking nothing for granted. Would use them again and recommend them to others. They cleaned heavy traffic areas of our church including a fellowhip hall. 9/10!!

2026-07-26T19:38:50.429Z

They gave a brand-new life to our old carpet we were honestly about to throw it away! Excellent service, high-quality standards, and complete reliability from start to finish. They were also so respectful and careful while working in a home with friendly dogs running around.Highly recommend! THANKS

2026-07-08T22:50:43.763Z

Thank you! I'm happy my carpet is clean now, Julio did an amazing job. Muchas gracias

2026-06-22T20:14:00.987Z

After reviewing several companies, I decided to go with Big Master Cleaning because of their professionalism and excellent customer service from the very first phone call. They took the time to explain the importance of an on-site assessment to provide an accurate estimate for my tile and grout cleaning, which gave me confidence right away.I received the quote quickly, found the price fair, and booked the service without hesitation. The scheduling process was smooth and convenient.Most importantly, I was amazed by the results. I honestly wasn’t given much hope for my kitchen floor because of its condition, but the difference is remarkable. The tiles look much cleaner, and the grout has been restored far beyond my expectations.The team was hardworking, professional, and clearly put a lot of effort into achieving the best possible result. Their attention to detail and dedication really showed.I highly recommend Big Master Cleaning to anyone looking for quality tile and grout cleaning services. Thank you for a job well done!

2026-06-14T18:56:03.290Z

⭐⭐⭐⭐⭐I had an excellent experience with Big Master Cleaning! From the moment I called, the customer service was outstanding. Liza was incredibly friendly, helpful, and went above and beyond to schedule my appointment at a time that worked for me after work.Angelo and his assistant did a wonderful job in my home. My carpet looks brand new again, and my sofas came out absolutely spotless and refreshed. They were professional, punctual, and paid great attention to detail throughout the entire process.I truly appreciate the care and effort the whole team put into making sure everything looked perfect. I highly recommend Big Master Cleaning to anyone looking for reliable, professional carpet and upholstery cleaning services.Thank you, Liza, Angelo, and the entire Big Master Cleaning team!

2026-04-15T15:43:59.590Z

Wonderful experience! Julio was on time and explained the ‘after care’ once the carpet dried. Liza is amazing to deal with! Definitely would recommend!

2026-03-17T18:03:37.742Z

This is a before and after of our room. The carpet was so stained and discoloured it looked so drab. Now our carpet is so bright and clean and all the stains are out! Definetely recommend Big Master Cleaning. We will be using them again:)

2025-08-16T23:50:27.339Z

The guys did an amazing job. My carpets are old and need replaced but one of my fur babies is old and has little accidents but now my carpets look like new. House smells so fresh now, I am definitely getting them to come back and do my ceramic tiles.I wouldn't hesitate to recommend them to family and friends. My cream coloured couch looks absolutely fantastic.Thanks guys for the great work.

2025-01-11T20:23:02.990Z

Fantastic service from their technician Julio. The company is professional and punctual. Rightly priced with great customer service. Keep up the good work guys!

2024-11-05T21:09:28.109Z

Quality work, great service, and fair pricing. Highly recommend.

2024-10-26T21:13:54.774Z

Julio did an amazing job cleaning my upholstery and carpet. Great customer service!

2024-10-25T15:49:16.088Z

This company I highly recommend. They are wonderful people and have been there for me always. They have a good work ethic and work hard. Their rates are reasonable.Thank you Julio and Liza for all the care you have given me💗

2024-10-25T14:35:38.767Z

Great communication, timeliness, and value for work.

2024-09-07T18:36:12.988Z

Amazing services.

2024-08-21T15:57:13.530Z

Julio was very professional and did an amazing job. I am extremely satisfied and will definitely recommend Big Master Cleaning! Stairs look great!

2024-06-12T17:12:07.279Z

Great job, Very attentive to detail, professional

2024-06-10T14:14:22.233Z

Extremely professional, did a fantastic job and left my carpet better than I thought it’d turn out. Julio and his team were great.

2024-05-18T17:34:59.904Z

Julio and Oscar did an incredible job! They were on time and diligent, they cleaned both our showers throughly and it looks great. Thanks again to the whole team (including Liza). Highly recommended!

2024-05-08T19:46:01.776Z

The team was accommodating and kind. The price was very reasonable.You can't tell the difference unless you see the side-by-side before and after pictures. Julio worked hard as you can see.

2024-04-12T12:30:15.489Z

Absolutely excellent service! The carpets turned out amazing. They look new. Thank you!

2024-04-09T00:52:26.464Z

Contacted BMC to re caulk my shower. The techs came on time and quickly and efficiently removed the old caulking, cleaned, and then re caulked my shower and left the space clean when they were done. Very good customer service all around from the administrative assistant Liza and the techs Julio and Kevin. Thank you!

2024-03-05T00:45:52.408Z

Amazing experience! They are so kind and efficient. We got our stairs and bedroom carpets cleaned and they look brand new! I would recommend them to anyone. Very satisfied customer.

2023-12-27T17:27:03.191Z

Prompt and courteous customer service by Liza. Didn’t end up using service because of change of plans but I would highly recommend them for customers service alone.

2023-12-11T17:44:42.388Z

This is the best cleaners we have ever used. They are SO professional, curteous and puntual. They removed a very difficult cat urine stain and smell from our couch. I will be recommending them to my family and friends.

2023-09-28T19:35:41.101Z

First of all, Liza was very accommodating on the phone to set up an appointment time. I was amazed that she got me same day appointment. She quoted me a fair price. And she monitored the progress of the technicians, uodating me when they're on their way to my home, when they've arrived and when they completed the job. Second, the Technicians were very professional and considerate, explained what they'd be doing, the estimate time to complete the job, what to expect after they're done. They even offered to help move furnitures out of their way for me, not letting me struggle with it. They did and owesome job within an hour as planned. Carpert was spotless, looking as new back again. They even supplied complimentary shoe protectors to wear in case house hold members needed to walk on the carpet before it completely dries out. I had to step away 20min before work was completed, for what was supposed to be a 15min trip to the nearest shoppong mall, but it actually took me 40min. However, the Tech patiently waited, made no fuss and never charged me for their extra 20min! Am happy with their service, a 100% satisfied customer. I definetely recommand them to anyone needing deep carpet cleaning services

2023-09-08T13:51:03.817Z

After contacting them by email I was immediately impressed by the quick response from Liza even on a weekend. She provided available dates to have my furniture cleaned and when the day came they came earlier than expected but that was ok. The two guys did an amazing job and I’m very happy with the results. My furniture is now ready to sell. Thanks so much Liza for all your help!! I recommend you to anyone looking to have work done. Bonnie, Ancaster

2023-04-16T20:51:52.989Z

I had my SUV detailed a week ago. I have a few of things I would like to say. Firstly when I say Julio and his team gave THE BEST CUSTOMER SERVICE I have ever had, I am not exaggerating! They did not want me to wait so long so they made sure I got home and that my car was dropped to my home! Secondly they are the most honest men you will ever meet! My teenager left her debit card and credit card in the car and they found them under the seat and handed them to me upon receiving my car. Thirdly, the price for the detailing that I received was astronomically fair. And lastly, the detail that they gave my poor SUV after a long winter was perfection. Thanks again for your customer service your kindness and your hard work. I will be recommending this company and their team to everybody that I know as well as returning once my car is in need again. And an added bonus is that I found out they do home carpet and tile/grout cleaning!!