I went to J. Thomas Jewelry store today with an old watch that was not working. Within minutes Tom the owner had my watch working and he was just fantastic. He even reminded me that my wife had a credt coming that neither her nor I remebered from years ago and the whole process was quick, efficient, friendly and then even FREE! Thank you J Thomas Jewelry store, the great place to be at M-59 and Crooks near the Secretary of State office. If they can be trusted with such a smalll thing imagine what they can do for you with a big event or piece of jewelry. Less

J.Thomas Jewelers has now exceeded my expectations on two occasions within the last two months. They worked with us to resize an engagement ring from a size 7 to 4.75 without cutting it, per our request since it's a family heirloom. When I came to pick it up, the ring was a bit looser than we expected; however, since my fingers significantly fluctuate in size with weather changes, they are allowing me to wait until the Summer to make a final decision for additional sizing (without any additional costs). The second "wow" service moment was when I worked with Noreen to schedule a last minute appraisal due to my insurance company making an error. Noreen was able to not only effectively communicate with me, but also worked to have their appraiser come in on a Saturday morning, which is generally a day off for her. The appraiser (Nicole Diliberti - Radiant Gemological Services), was also very knowledgeable, thorough, and walked me through the entire appraisal process. I was also relieved that I didn't have to leave my ring for the appraisal, which all the other Jewelers/appraisers seemed to to require. In full transparency, I haven't purchased any jewelry from J. Thomas Jewelers; but ,their service has been OUTSTANDING! Less

A very friendly staff and willing to spend time with you. Noreen is a very generous person who is always ready to support the Cassie Hines Cancer Foundation. (CHSCF). They are a trustworthy and wonderful group to deal with. Less

My new go-to jeweler! I wanted to create a simple leather bracelet for my husband and Brittnie made it so easy to communicate. I reached out to a few different jewelers and, to my surprise, she texted directly to discuss what I wanted and sent photos back and forth. This made it SO much easier to coordinate with a busy work schedule, two young kids, etc. I really appreciated the convenience and she has been so helpful through the whole process. I ended up getting some additional gifts there and had other jewelry repaired (which they completed within two days)! Great customer service and Brittnie is the best! Less

We have shopped here for years and every experience has been personal, professional and fun! I love their wish list system and how helpful the staff is everytime we come in! Less

Excellent jewelers, very creative, honest, fabulous customer service of a family business. I was treated like family. I had some jewelry re-made and I was very pleased with the creativity, timeliness and quality of the work plus the care of my diamonds that were being put into the new jewelry items. I highly recommend J. Thomas Jewelers for all of your jewelry needs. Less

My mother had left me a pair of emerald and diamond earrings that I knew that I would never wear as such. Went to JThomas Jewelers hoping to have one of the earrings made into a ring. The store is very beautiful and everyone very nice. Chris was very enthusiastic and knowledgeable. She had a lot of great ideas on possible designs and was fun to work with. I am very happy with finished product and am looking forward to working with Chris on my next jewelry project.. Less

I highly recommend J. Thomas Jewelers for all of your jewelry repairs. They have excellent customer service and they explained everything from start to the beautiful completion. I also had a certified appraisal done on my ring. If you are looking for a highly professional jeweler and a qualified team, this is the perfect place. Less

Friendly and patient, willing to help. Ended up having to order from a catalog and they contacted me as soon as the item arrived. Staff made sure I was happy before leaving since I had to pay before ordering. Less

J. Thomas Jewelers went above and beyond once again. They were repairing one of my necklaces and I called to get an estimate of when it would be done. I live out of town and the estimate was for after I left. I asked if there was anyway it could be done sooner and they asked the repairers to prioritize it. I was able to pick it up later that day. Thank you Brittnie and Tara! Less

A week before Christmas My son made the decision to propose Christmas Morning. It was important to find a Great Jeweler because we wanted to use a diamond that has been in the Family for years. I visited a few places but knew when I met Brittany at JThomas Jewelers - I had found the perfect place. My son and I were introduced to Tom who sat down and spoke with us about the best options available to us and worked for My son’s budget. Although we did not give them much time - the Amazing team at JThomas made the most beautiful ring in a very short timeframe. We had the best experience and were treated like family through the whole process !!! Thank you to everyone at JThomas for the VIP treatment. Less

As always, great quality of jewelry paired with a great price. Everyone at J. Thomas feels like family, because they know me and what I already have helping compliment previous purchases. I will go nowhere else for jewelry! Less

I was helped immediately through the door. They had many options for me to look through and immediately filled my needs. It was a quick and fulfilling experience. I have to thank the staff for all the advice! Less

Love J. Thomas Jewelers! Love looking at all the new jewelry as the pieces are always changing. Their customer service is the best I have found. Everyone there is friendly and will take the time you need in explaining about the pieces you are interested in. We walked in today looking for a Christmas present. Tom helped us with several pieces. All items were wrapped beautifully in their signature purple paper which saves my husband the hassle of wrapping! Highly recommended. Less

Very helpful, friendly and efficient. Highly recommend without reservation! Most recently, Custom-ordered piece was wonderful and my daughter loves it! Everyone is super nice and helpful to help ensure you get exactly what you’re looking for! J Thomas Jewelers’ customer care and service is top notch!! Less

Everyone was incredibly warm and welcoming, I took some old jewelry to sell and they were informative during the entire process and offered a fair price for the pieces I was looking to sell. Being a first time customer, it was obvious while listening to other customers that they get repeat business and have a loyal customer base. Less

J. Thomas Jewelers is fabulous! From their beautiful store, to their personable and knowledgeable staff, I was so thrilled! I love the extra care and time they put in to make sure that they have find you exactly what you are looking for! I will be referring all my family and friends! Less

Brittnie was so helpful! from start to finish she helped me find and create the perfect ring for my fiancé. I'm so happy I chose a local jeweler, and I would highly recommend them! Less

Chris was amazing! She found exactly what I was looking for, within/below my price range. The way they treat you like a family member is, what drove me to choose them. Less

Excellent experience, professional , friendly, not pushy for selling expensive items but willing to work with me on something affordable. Thank you so much. Less

JThomas is my go to jewelry store for good reason. Always greeted like family when I walk in making you feel appreciated. I went in for a replacement chain and walked out with a very pretty bracelet too and my wedding ring sparkling like it's new. I'll be back. Less

Great place! Staff is very personable and friendly. Tom has been very helpful and spent time with me for various reasons concerning different pieces of jewelry. I had two rings made for my daughter's out of a pair of diamond earrings and they love them, couldn't be happier! Less

This is the best jewelry store in town! They are very friendly and helpful. I am referring family and friends to them. Thank you so much for your services. Less

This was my first visit and I will be back! Brittnie was extremely helpful and knowledgeable assisting in the reconfiguration of my charm bracelet. I found the atmosphere welcoming and will be referring anyone needing jewelry services or new purchases. Well done! Less

I’ve worked with Brittnie and Lisa for various things including having a gorgeous custom ring made with gems I inherited from my mom. VERY happy with each visit! Definitely now “my” jeweler! Less

Thomas Jewelers did an amazing job repairing my daughter’s ring . It’s her grandmother’s wedding ring and has great family value . We are so thankful ! Less

I had never shopped at J. Thomas Jewelers before, but I had heard about it with all good reviews. I went because they employ an amazing woman, Lisa, who has years of experience assessing unique/vintage jewelry and i had some gold i wanted to sell. She was quick, knowledgeable and I had an amazing experience! I didn't know much about stones or different types of gold, but I learned quickly. The owner, Tom, stopped over to advise me about the stone and worth of one of the pieces I thought I would sell. Thank heavens he did because it had a nice diamond. Sooo, now I'm using the diamond and they custom designed a beautiful ring for me! They have beautiful creations in their cases and on display, their staff are friendly and knowledgeable. You can tell they all work as a team, and they love what they do! Love this place!! Less

I have been going to J THOMAS JEWELERS for about 20 years. They have done appraisals, batteries, made earrings into rings, grandmas pin into pendant and have provided my husband with my « wish list » for easy shopping ! They are my go to jewelry store !!!!! Less