I went to J. Thomas Jewelry store today with an old watch that was not working. Within minutes Tom the owner had my watch working and he was just fant...
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I went to J. Thomas Jewelry store today with an old watch that was not working. Within minutes Tom the owner had my watch working and he was just fantastic. He even reminded me that my wife had a credt coming that neither her nor I remebered from years ago and the whole process was quick, efficient, friendly and then even FREE! Thank you J Thomas Jewelry store, the great place to be at M-59 and Crooks near the Secretary of State office. If they can be trusted with such a smalll thing imagine what they can do for you with a big event or piece of jewelry.
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5
Mar 05, 2025
Amazing customer service. Went above and beyond to find a solution for my pendant.
5
Mar 03, 2025
J.Thomas Jewelers has now exceeded my expectations on two occasions within the last two months. They worked with us to resize an engagement ring from ...
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J.Thomas Jewelers has now exceeded my expectations on two occasions within the last two months. They worked with us to resize an engagement ring from a size 7 to 4.75 without cutting it, per our request since it's a family heirloom. When I came to pick it up, the ring was a bit looser than we expected; however, since my fingers significantly fluctuate in size with weather changes, they are allowing me to wait until the Summer to make a final decision for additional sizing (without any additional costs). The second "wow" service moment was when I worked with Noreen to schedule a last minute appraisal due to my insurance company making an error. Noreen was able to not only effectively communicate with me, but also worked to have their appraiser come in on a Saturday morning, which is generally a day off for her. The appraiser (Nicole Diliberti - Radiant Gemological Services), was also very knowledgeable, thorough, and walked me through the entire appraisal process. I was also relieved that I didn't have to leave my ring for the appraisal, which all the other Jewelers/appraisers seemed to to require. In full transparency, I haven't purchased any jewelry from J. Thomas Jewelers; but ,their service has been OUTSTANDING!
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5
Mar 01, 2025
J Thomas jewelers is an excellent place to do business with. They always good care of me when I come in. I highly recommend them.
5
Feb 28, 2025
EXCELLENT SERVICE! VERY FRIENDLY . I WOULD HIGHLY RECOMMEND.
5
Feb 28, 2025
5
Feb 25, 2025
A very friendly staff and willing to spend time with you. Noreen is a very generous person who is always ready to support the Cassie Hines Cancer Fou...
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A very friendly staff and willing to spend time with you. Noreen is a very generous person who is always ready to support the Cassie Hines Cancer Foundation. (CHSCF). They are a trustworthy and wonderful group to deal with.
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5
Feb 20, 2025
5
Feb 20, 2025
5
Feb 18, 2025
Very professional and nice staff and lovely jewelry.
5
Feb 13, 2025
My new go-to jeweler! I wanted to create a simple leather bracelet for my husband and Brittnie made it so easy to communicate. I reached out to a few ...
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My new go-to jeweler! I wanted to create a simple leather bracelet for my husband and Brittnie made it so easy to communicate. I reached out to a few different jewelers and, to my surprise, she texted directly to discuss what I wanted and sent photos back and forth. This made it SO much easier to coordinate with a busy work schedule, two young kids, etc. I really appreciated the convenience and she has been so helpful through the whole process. I ended up getting some additional gifts there and had other jewelry repaired (which they completed within two days)! Great customer service and Brittnie is the best!
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5
Feb 12, 2025
5
Feb 11, 2025
5
Feb 04, 2025
We have shopped here for years and every experience has been personal, professional and fun! I love their wish list system and how helpful the staff ...
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We have shopped here for years and every experience has been personal, professional and fun! I love their wish list system and how helpful the staff is everytime we come in!
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5
Jan 30, 2025
Excellent jewelers, very creative, honest, fabulous customer service of a family business. I was treated like family. I had some jewelry re-made and I...
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Excellent jewelers, very creative, honest, fabulous customer service of a family business. I was treated like family. I had some jewelry re-made and I was very pleased with the creativity, timeliness and quality of the work plus the care of my diamonds that were being put into the new jewelry items. I highly recommend J. Thomas Jewelers for all of your jewelry needs.
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5
Jan 30, 2025
Excellent, friendly service!
5
Jan 29, 2025
My mother had left me a pair of emerald and diamond earrings that I knew that I would never wear as such. Went to JThomas Jewelers hoping to have one ...
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My mother had left me a pair of emerald and diamond earrings that I knew that I would never wear as such. Went to JThomas Jewelers hoping to have one of the earrings made into a ring. The store is very beautiful and everyone very nice. Chris was very enthusiastic and knowledgeable. She had a lot of great ideas on possible designs and was fun to work with.
I am very happy with finished product and am looking forward to working with Chris on my next jewelry project..
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5
Jan 25, 2025
Very satisfied with stellar service and staff!
5
Jan 25, 2025
J Thomas Jewelers has been amazing from the very beginning! Highly recommend working with them
5
Jan 24, 2025
I have had a few items repaired and always w great results. Will continue to be a happy customer. Appreciate how welcoming everyone is as well.
5
Jan 22, 2025
I highly recommend J. Thomas Jewelers for all of your jewelry repairs. They have excellent customer service and they explained everything from start t...
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I highly recommend J. Thomas Jewelers for all of your jewelry repairs. They have excellent customer service and they explained everything from start to the beautiful completion. I also had a certified appraisal done on my ring. If you are looking for a highly professional jeweler and a qualified team, this is the perfect place.
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5
Jan 17, 2025
Chris was great at assisting me at the jeweler!! It was a terrific jewelery store too!! Thank you.
5
Jan 10, 2025
5
Jan 10, 2025
Friendly and patient, willing to help. Ended up having to order from a catalog and they contacted me as soon as the item arrived. Staff made sure I wa...
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Friendly and patient, willing to help. Ended up having to order from a catalog and they contacted me as soon as the item arrived. Staff made sure I was happy before leaving since I had to pay before ordering.
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5
Jan 10, 2025
5
Jan 09, 2025
5
Jan 09, 2025
Excellent suggestions and take time with me
5
Jan 09, 2025
The personal attention and pleasant atmosphere are exceptional. After many years and many purchases, I wouldn’t go anywhere else!
5
Jan 08, 2025
5
Jan 05, 2025
J. Thomas Jewelers went above and beyond once again. They were repairing one of my necklaces and I called to get an estimate of when it would be done....
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J. Thomas Jewelers went above and beyond once again. They were repairing one of my necklaces and I called to get an estimate of when it would be done. I live out of town and the estimate was for after I left. I asked if there was anyway it could be done sooner and they asked the repairers to prioritize it. I was able to pick it up later that day. Thank you Brittnie and Tara!
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5
Jan 04, 2025
They were great! Very friendly and helpful! I will be back.
5
Dec 31, 2024
5
Dec 31, 2024
A week before Christmas My son made the decision to propose Christmas Morning. It was important to find a Great Jeweler because we wanted to use a di...
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A week before Christmas My son made the decision to propose Christmas Morning. It was important to find a Great Jeweler because we wanted to use a diamond that has been in the Family for years. I visited a few places but knew when I met Brittany at JThomas Jewelers - I had found the perfect place. My son and I were introduced to Tom who sat down and spoke with us about the best options available to us and worked for My son’s budget. Although we did not give them much time - the Amazing team at JThomas made the most beautiful ring in a very short timeframe. We had the best experience and were treated like family through the whole process !!! Thank you to everyone at JThomas for the VIP treatment.
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5
Dec 26, 2024
5
Dec 26, 2024
Very friendly & helpful! Didn't push us to purchase, but helped us find what we were looking for.
5
Dec 24, 2024
best jewelry shopping experience anyone could ask for including custom work done in a timely manner!
5
Dec 20, 2024
Great customer service. Quality work. Beautiful jewelry!
Repair done quickly and correctly!
5
Dec 19, 2024
I absolutely love this place
I have had 2 rings designed by them they turned out absolutely stunning
I am very pleased by everyone working there
5
Dec 18, 2024
J Thomas, once again helped me pick out the perfect gift for my daughter. I am sooo excited to see her face when she opens it on Christmas!!
5
Dec 17, 2024
I love this new jeweler I found! Lisa is great! She's very knowledgeable, honest and kind.
5
Dec 16, 2024
As always, great quality of jewelry paired with a great price. Everyone at J. Thomas feels like family, because they know me and what I already have h...
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As always, great quality of jewelry paired with a great price. Everyone at J. Thomas feels like family, because they know me and what I already have helping compliment previous purchases. I will go nowhere else for jewelry!
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5
Dec 16, 2024
Never actually bought jewelry from here but they Helped fix some bent earring studs for me! Reasonable price! Kind staff!
5
Dec 14, 2024
I was helped immediately through the door. They had many options for me to look through and immediately filled my needs. It was a quick and fulfilling...
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I was helped immediately through the door. They had many options for me to look through and immediately filled my needs. It was a quick and fulfilling experience. I have to thank the staff for all the advice!
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5
Dec 14, 2024
Love J. Thomas Jewelers! Love looking at all the new jewelry as the pieces are always changing. Their customer service is the best I have found. Ev...
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Love J. Thomas Jewelers! Love looking at all the new jewelry as the pieces are always changing. Their customer service is the best I have found. Everyone there is friendly and will take the time you need in explaining about the pieces you are interested in. We walked in today looking for a Christmas present. Tom helped us with several pieces. All items were wrapped beautifully in their signature purple paper which saves my husband the hassle of wrapping! Highly recommended.
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5
Dec 14, 2024
We are repeat customers at J. Thomas because the staff is always friendly and professional. Never a pushy sales pitch. Their jewelry is top notch.
5
Dec 13, 2024
Very helpful, friendly and efficient. Highly recommend without reservation! Most recently, Custom-ordered piece was wonderful and my daughter loves it...
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Very helpful, friendly and efficient. Highly recommend without reservation! Most recently, Custom-ordered piece was wonderful and my daughter loves it! Everyone is super nice and helpful to help ensure you get exactly what you’re looking for! J Thomas Jewelers’ customer care and service is top notch!!
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5
Dec 13, 2024
Thanks I was very happy with you
5
Dec 11, 2024
Great service. I found what I wanted. It is my go to place.
5
Dec 10, 2024
Everyone was incredibly warm and welcoming, I took some old jewelry to sell and they were informative during the entire process and offered a fair pri...
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Everyone was incredibly warm and welcoming, I took some old jewelry to sell and they were informative during the entire process and offered a fair price for the pieces I was looking to sell. Being a first time customer, it was obvious while listening to other customers that they get repeat business and have a loyal customer base.
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5
Dec 10, 2024
5
Dec 07, 2024
All ways a Great experience, thanks Tom
5
Dec 07, 2024
Always so helpful and does wonderful work! Highly recommend ❤️
5
Dec 07, 2024
J. Thomas Jewelers is fabulous! From their beautiful store, to their personable and knowledgeable staff, I was so thrilled! I love the extra care and...
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J. Thomas Jewelers is fabulous! From their beautiful store, to their personable and knowledgeable staff, I was so thrilled! I love the extra care and time they put in to make sure that they have find you exactly what you are looking for! I will be referring all my family and friends!
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5
Dec 06, 2024
Very happy with my first visit to
J. Thomas Jewelers
12/4/2024
5
Dec 06, 2024
Friendly, personable, and professional. Great place for all your jewelry needs.
5
Dec 05, 2024
Everybody in the store is very friendly and they make it feel like family.
5
Dec 03, 2024
Chris is a wonderful to work with and J Thomas Jewelers do fantastic work!
5
Dec 03, 2024
They were very courteous and answered all my questions.
5
Nov 30, 2024
5
Nov 29, 2024
Lisa provided great service. Product was also outstanding
5
Nov 24, 2024
Brittnie was so helpful! from start to finish she helped me find and create the perfect ring for my fiancé. I'm so happy I chose a local jeweler, and ...
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Brittnie was so helpful! from start to finish she helped me find and create the perfect ring for my fiancé. I'm so happy I chose a local jeweler, and I would highly recommend them!
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5
Nov 23, 2024
5
Nov 21, 2024
Great service from a knowledgeable staff. Brittnie did a great job helping us with our choices and made the experience enjoyable
5
Nov 20, 2024
Chris was amazing! She found exactly what I was looking for, within/below my price range. The way they treat you like a family member is, what drove m...
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Chris was amazing! She found exactly what I was looking for, within/below my price range. The way they treat you like a family member is, what drove me to choose them.
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5
Nov 19, 2024
Perfect customer service! Ring was beautiful as well! 10/10 coming back for a band!
5
Nov 18, 2024
Excellent experience, professional , friendly, not pushy for selling expensive items but willing to work with me on something affordable. Thank you s...
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Excellent experience, professional , friendly, not pushy for selling expensive items but willing to work with me on something affordable. Thank you so much.
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5
Nov 07, 2024
Friendly, good price and great repair work
5
Nov 05, 2024
They are the best. You feel completely calm using them as a jeweler. Thank you so much.
5
Nov 05, 2024
Wonderful staff. Eager to help. More of a variety than what you might perceive. Prices seem reasonable.
5
Nov 02, 2024
JThomas is my go to jewelry store for good reason. Always greeted like family when I walk in making you feel appreciated. I went in for a replacement ...
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JThomas is my go to jewelry store for good reason. Always greeted like family when I walk in making you feel appreciated. I went in for a replacement chain and walked out with a very pretty bracelet too and my wedding ring sparkling like it's new. I'll be back.
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5
Oct 30, 2024
Always a awesome experience and staff is very helpful!!
5
Oct 30, 2024
Great place! Staff is very personable and friendly. Tom has been very helpful and spent time with me for various reasons concerning different pieces o...
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Great place! Staff is very personable and friendly. Tom has been very helpful and spent time with me for various reasons concerning different pieces of jewelry. I had two rings made for my daughter's out of a pair of diamond earrings and they love them, couldn't be happier!
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5
Oct 23, 2024
This is the best jewelry store in town! They are very friendly and helpful. I am referring family and friends to them. Thank you so much for your serv...
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This is the best jewelry store in town! They are very friendly and helpful. I am referring family and friends to them. Thank you so much for your services.
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5
Oct 22, 2024
We had a great experience. In the customer service was outstanding. Also tell my friends about J. Thomas Jewelers store.
5
Oct 22, 2024
Tom and staff are always upbeat, friendly and they treat you like family. We will continue to shop at JThomas Jewelers!!!!!
5
Oct 22, 2024
This was my first visit and I will be back! Brittnie was extremely helpful and knowledgeable assisting in the reconfiguration of my charm bracelet. ...
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This was my first visit and I will be back! Brittnie was extremely helpful and knowledgeable assisting in the reconfiguration of my charm bracelet. I found the atmosphere welcoming and will be referring anyone needing jewelry services or new purchases. Well done!
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5
Oct 18, 2024
5
Oct 16, 2024
5
Oct 16, 2024
Service Oriented, Efficient, On time.
Should be amongst your top choice for jewelery.
5
Oct 09, 2024
I’ve worked with Brittnie and Lisa for various things including having a gorgeous custom ring made with gems I inherited from my mom. VERY happy with...
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I’ve worked with Brittnie and Lisa for various things including having a gorgeous custom ring made with gems I inherited from my mom. VERY happy with each visit! Definitely now “my” jeweler!
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5
Oct 05, 2024
Thomas Jewelers did an amazing job repairing my daughter’s ring . It’s her grandmother’s wedding ring and has great family value . We are so thankful ...
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Thomas Jewelers did an amazing job repairing my daughter’s ring . It’s her grandmother’s wedding ring and has great family value . We are so thankful !
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5
Oct 03, 2024
Very good customer service!
5
Oct 01, 2024
We love J. Thomas Jewelers! Fantastic service and great work on my repair! I am recommending this store to my family and friends.
5
Sep 28, 2024
5
Sep 28, 2024
Super knowledgeable and charming staff! Eager to help and the communication was fantastic! Something in this jewelry store for everyone!
5
Sep 28, 2024
I enjoyed every second from dropping off my item to picking it back up. Thank you
5
Sep 27, 2024
Very helpful. Very professional.
5
Sep 26, 2024
Wonderful service and beautiful jewelry selection!
5
Sep 25, 2024
Outstanding customer service. Friendly and knowledgeable!
5
Sep 13, 2024
5
Sep 03, 2024
I had never shopped at J. Thomas Jewelers before, but I had heard about it with all good reviews. I went because they employ an amazing woman, Lisa, ...
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I had never shopped at J. Thomas Jewelers before, but I had heard about it with all good reviews. I went because they employ an amazing woman, Lisa, who has years of experience assessing unique/vintage jewelry and i had some gold i wanted to sell. She was quick, knowledgeable and I had an amazing experience! I didn't know much about stones or different types of gold, but I learned quickly. The owner, Tom, stopped over to advise me about the stone and worth of one of the pieces I thought I would sell. Thank heavens he did because it had a nice diamond. Sooo, now I'm using the diamond and they custom designed a beautiful ring for me! They have beautiful creations in their cases and on display, their staff are friendly and knowledgeable. You can tell they all work as a team, and they love what they do! Love this place!!
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5
Aug 30, 2024
5
Aug 27, 2024
5
Aug 21, 2024
J Thomas is an excellent jewelry business. From repairs to design, appraisals and more, they provide expertise and reliability.
5
Aug 20, 2024
Always very helpful and pleasant to the customer. A great place to shop!
5
Aug 17, 2024
Brittnie was a great help to me and I will definitely be calling her again !! Thank you Brittnie !!
5
Jul 31, 2024
5
Jul 20, 2024
great service!
5
Jul 19, 2024
I have been going to J THOMAS JEWELERS for about 20 years. They have done appraisals, batteries, made earrings into rings, grandmas pin into pendant ...
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I have been going to J THOMAS JEWELERS for about 20 years. They have done appraisals, batteries, made earrings into rings, grandmas pin into pendant and have provided my husband with my « wish list » for easy shopping ! They are my go to jewelry store !!!!!
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