2026-11-12T21:06:04.001Z

We purchased a Spa here almost two years ago and it’s been a great product. We had a repair issue which was covered by warranty and they fixed it in a timely manner. We had a recent minor maintenance issue which was repaired. Brent has been our technician for both repairs and has been great.

2026-11-11T16:39:25.936Z

We cannot say enough great things about Southwest Spas! From start to finish, their service, communication, and professionalism have been phenomenal.Cameron was absolutely amazing to work with. He took the time to help us choose a spa that was the perfect fit for our family and our budget. What really impressed us was that he went above and beyond by personally coming to our home to show us how to operate and care for our spa. That level of customer service is hard to find these days!The entire experience has been wonderful. Their communication is excellent, their team is professional, and they genuinely care about making sure their customers are happy and taken care of.We highly recommend Southwest Spas to anyone looking for a spa and a company that truly stands behind its customers. Thank you, Cameron, and the entire team, for making this such a great experience!

2026-10-23T20:03:59.098Z

Lisa was so friendly and helpful! She’s very personable and easy to talk to. Thank you Lisa.

2026-10-23T01:40:39.476Z

Laszlo and George were fantastic. They were so knowledgeable about the product and were able to guide us to the perfect spa. No need to look anywhere else, Southwest Pool and Spa is the only stop you need to make!

2026-10-21T22:49:22.113Z

We had such a great experience with Lisa and Southwest Spas & Pools. She was very knowledgeable about all the models we were interested in and knew everything about care! We are now spa people and absolutely love it! 10/10 highly recommend.

2026-10-21T22:48:32.951Z

The experience of shopping for and purchasing a hot tub from this location was very simple and comfortable. Lisa was so kind, she even got in the model tubs with us to help show the capacity. She was very knowledgeable in teaching us about spa care and the process of receiving our hot tub. Great experience!

2026-10-13T05:50:51.120Z

2026-10-12T20:20:05.064Z

Huge thank you to Jerrod, the Service Manager at Southwest Spas and Pools! We previously had a frustrating experience, but Jerrod stepped in and personally came out to our home to make things right. He got our Jacuzzi sorted out, explaining every detail and even set us up with some complimentary items to get everything back in order. It's rare to see a service manager go out of their way like that. Excellent recovery and outstanding customer service!