2026-02-28T04:14:12.578Z

Terrible experience — a year later, our windows are still not fixed. They are not even one star worthy. We hired Alta Windows (actually “Overnight Skylight LLC”) after a sales pitch from “Taylor” promising highquality windows, expert installation, and a “model home” discount. After signing and financing through GreenSky, communication stopped until they suddenly asked to install. When the crew arrived, the front windows were the wrong size, the installers were inexperienced, and the work that was supposed to take two days dragged on. The new front windows didn’t match the arches, but with our old windows removed, we had no choice but to let them proceed.We repeatedly reported issues: broken slider latches, poor fit, sloppy caulking and paint, and shutters that no longer opened. Alta delayed for weeks at a time. When crews finally returned, they fixed only minor items and admitted the front windows were incorrectly sized and installed. More missed appointments followed, and multiple contractors confirmed the work was substandard.In August, a new installer, Will from Lumberjack Remodeling, inspected everything and was shocked by the poor workmanship. He agreed the front windows needed to be completely removed and replaced and said new windows would be ordered. Months passed with little communication. When the replacements finally arrived, they were ordered incorrectly again. Will promised compensation but never followed through.By early 2026, neither Will nor Alta’s owner, Mitch Reeve, would respond. After more than a year of delays, broken promises, and acknowledged installation defects, we filed a complaint with the Arizona Registrar of Contractors and are preparing a lawsuit for breach of contract and fraud. The Registrar of Contractors is scheduled to come to our home in March 2026.

2026-02-27T03:01:03.442Z

I recently bought a new-old home and needed to replace screens on three sliding doors and several windows. After shopping around, I decided to go with Alta window because of their strong reviews. They came out and measured and quickly returned to install. There were plenty of choices for product.Their team showed up with a big smile and great energy right from the start. They brought samples and answered all of my questions. No issues or surprises at install.This teams professionalism, vibe, and attention to detail are top-notch. If you're in the area and need anything windows, screens, doors these are your guys. Much appreciated--I'll definitely be calling them again!

2026-02-26T22:14:16.262Z

I am a little late in submitting my review, but that has nothing to do with the craftsmanship or professionalism of the company.My experience with Alta and their customer service was amazing. They were very patient in waiting for my HOA to finally approve my new windows, again not anything to do with the company (We know how HOAs can be.)Installation day could not have gone better, Rob the lead installer was teaching a new employee how he does things, and the amazing way he explained things made me think I could become a window installer. ;-) The professionalism and their work ethic was beyond compare. They answered all my questions without becoming annoyed or put off.From first contact to final installation, the process was painless. I would highly recommend Alta if you want to upgrade your window and doors. Thank you for a wonderful experience.

2026-02-26T05:40:41.547Z

I recently had my windows replaced in Phoenix and the experience exceeded expectations. The crew was professional, fast, and impressively clean throughout the entire installation process. Since the upgrade, my home feels noticeably cooler and more comfortable, even during the hottest parts of the day. Pricing was fair and clearly explained, which made the decision much easier. I was referred by Francisco Palomares, and I am very glad I followed his recommendation. The only thing I regret is not scheduling the replacement sooner. Overall, the process was smooth, efficient, and well worth the investment. I would definitely consider them first for any future replacements needed.

2026-02-26T05:38:01.775Z

I recently had my windows replaced by Alta Window and Door, and I couldn’t be happier with the experience. From the first consultation to the final installation, the team was professional, knowledgeable, and easy to work with. They helped me choose the perfect windows for my home and clearly explained pricing and financing options. The installation crew was punctual, respectful of my home, and finished on time. The quality of the windows has already made a noticeable difference in comfort and appearance. I highly recommend Alta Window and Door to anyone looking for reliable service and beautiful results.

2026-02-25T14:49:03.551Z

Gabe and the team at Alta Window & Door were incredible to work with. They helped us design custom windows that fit our home perfectly and explained the differences in quality and efficiency without any pressure. The office staff stayed in great communication, and the install crew was efficient, clean, and detail-oriented. You can tell this company values quality and customer experience. From consultation to completion, everything felt first-class.

2026-02-25T01:12:29.926Z

We had an outstanding experience with Alta Window & Door, and Gabe made the entire process seamless from start to finish. The team took the time to walk us through custom options, answered every question thoroughly, and made sure we felt confident in our decisions. The entire staff was professional, organized, and respectful of our home. The craftsmanship and attention to detail really show in the final product. Highly recommend asking for Gabe and the Alta team.

2026-02-21T14:58:26.792Z

Gabe and the team at Alta Window & Door were incredible to work with. They helped us design custom windows that fit our home perfectly and explained the differences in quality and efficiency without any pressure. The office staff stayed in great communication, and the install crew was efficient, clean, and detail-oriented. You can tell this company values quality and customer experience. From consultation to completion, everything felt first-class.