Great services!! Specially Milena has been very helpful and available since our first project with them!! I will definitely use them again and recomme...
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Great services!! Specially Milena has been very helpful and available since our first project with them!! I will definitely use them again and recommend them in the future.Thank you
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5
We used Onyx for our kitchen renovation and they were wonderful from start to finish. Alicia was super helpful, and worked with us in finding the perf...
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We used Onyx for our kitchen renovation and they were wonderful from start to finish. Alicia was super helpful, and worked with us in finding the perfect countertop that worked with our budget. The measuring and installation were quick and easy—overall, just a great experience!
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5
Poliana did an incredible job helping me coordinate new stone with existing finishes. She had great patience & ideas for us. We are extremely happy w...
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Poliana did an incredible job helping me coordinate new stone with existing finishes. She had great patience & ideas for us. We are extremely happy with our new bathroom vanity countertops and coffee bar top.
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5
Excellent service and beautiful stone!! Couldn’t be happier with our new fireplace.
5
The Onyx team did a superb job in our new Veterinary Hospital, the custom reception area, kitchen and customer counters.Their sales team was professio...
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The Onyx team did a superb job in our new Veterinary Hospital, the custom reception area, kitchen and customer counters.Their sales team was professional and developed a plan, they came on site twice to do laser imaging. They're installation team did a wonderful job, very professional, all the way around, we highly recommend Onyx.Imagine that a company that shows up when they said they would, got the job done and they sent us a thank you.A big thank you to Onyx... We much appreciate you and your great work...
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5
5
Fantastic service, highly recommend them.
5
The staff at Onyx is wonderful. They’re very attentive and provide products in a timely manner . Aways very professional and top quality.
5
5
Onyx did a great job installing my new countertops. They were on time, efficient and cleaned up when the job was completed. Would use them again!
5
Poliana and the team at Onyx Marble & Granite excel in creating stunning custom countertops, vanity tops, and outdoor kitchens. Their selection of hig...
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Poliana and the team at Onyx Marble & Granite excel in creating stunning custom countertops, vanity tops, and outdoor kitchens. Their selection of high-quality Granite, Marble, and other natural stones is impressive, and their on-site custom fabrication is top-notch. What sets them apart is their personalized customer service, guiding you step-by-step to ensure your dream project becomes a reality. Their expansive showroom and stone yard offer endless possibilities.I HIGHLY RECOMMEND!
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We recently had the pleasure of working with Onyx Marble and Granite for our bathroom renovation, and we couldn't be happier with the results! From st...
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We recently had the pleasure of working with Onyx Marble and Granite for our bathroom renovation, and we couldn't be happier with the results! From start to finish, the entire process was professional and we had fun.The team at Onyx did an outstanding job measuring, and producing our new countertops. Their attention to detail was great. We were particularly impressed with the wide selection of stones they offered, including both natural options and stunning quartz. Finding the perfect match for our style and needs was an enjoyable experience thanks to their wide inventory and their willingness to respond to our continuous, changing creative process and desire for samples.A special shoutout goes to Jennifer, who provided exceptional support. Her quick follow-through right from the start and her ability to adapt to several challenges were invaluable. Her dedication to customer satisfaction was evident at every step. Thanks Jennifer!We highly recommend Onyx Marble and Granite to anyone looking for quality, efficiency and a local company that will contribute to making your project enjoyable and ultimately beautiful!
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5
Onyx provided us with 5 beautiful counter tops and installed them perfectly. The staff was very kind & professional. The tops came in cut just the wa...
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Onyx provided us with 5 beautiful counter tops and installed them perfectly. The staff was very kind & professional. The tops came in cut just the way we planned. The installers had to move our very large & heavy tops into our home on two levels. They needed an extra man to help and Onyx sent him out immediately so our job could be completed in one day. We were very pleaaed with their service, their product and their installers. We would definately use them again.
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5
Onyx is the best granite and countertop company in the metro west area. They are professional and cooperative. I've used them many times over the past...
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Onyx is the best granite and countertop company in the metro west area. They are professional and cooperative. I've used them many times over the past ten years. Highly recommended!
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5
Excellent customer service and product options.
5
This is our third time going back to onyx and marble for a kitchen and two baths.. been happy every time! Nice people to work with!
5
Very reputable firm. Stands behind their work. Keeps work areas clean. Very responsive.
5
1
This is my first time writing a bad review. The company claims that they are professional and have more than 20 years of experience. The granite inst...
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This is my first time writing a bad review. The company claims that they are professional and have more than 20 years of experience. The granite installation that they performed in my kitchen was awful. They did not level the granite and left big gaps between the granite and kitchen cabinets. The gaps are so big that I can see through to the other side of my kitchen. The granite appears to have little support and shakes as you walk. The company claims that this happened because my cabinets are old. The first time I came to their office I brought pictures of my kitchen and the cabinets. Nobody asked me the age of my cabinets, nor brought that up as a concern. After we decided to go with the company one of their employees came to perform the measurements. He spent an hour measuring and inspecting every inch including under and over the cabinets. He took many pictures and did not mention that there was anything wrong with the cabinets. On the scheduled installation date three installers arrived. They took off my old countertop and did not raise any concern about the cabinets. Had they raised a concern I would have hired a carpenter to resolve any issues. The company states in their terms and conditions that they only install granite and do not provide carpentry services, however they can provide recommendations. The installers were clearly in a hurry to install the granite countertop, they did ask and receive my permission to cut a little on one side of the cabinets to ensure a proper level. Afterwards they said that they ended up cutting a lot and on multiple sides but were unable to achieve a proper level and left. In the evening, I received a phone call from one of the installers that the owner Jose gave him permission to come to my house and attempt to resolve the gaps, however he told me this would cost extra. I was skeptical because I had signed all the papers with the company, and not with the installer who appeared to be a subcontractor. Next day I went to the office and asked the owner Poliana how we could fix the problem with the installation. She gave me several options but told me that Jose would come by and look at the installation. A couple of days later Jose came and instead of looking at the installation and offering solutions to resolve the poor levelling and gaps he let me know he was there for the remaining balance. I convinced him to look at the installation and for every fix that was suggested he told me it would cost extra. Jose was completely unhelpful in this situation. He was unwilling to work with me to find a resolution for their poor installation and was only trying to extract more money to resolve their mess of an install. He does not care about the satisfaction of his clients. The company took no responsibility for their poor work.
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5
This company did an amazing job from start to finish. Excellent communication, great service and install! My countertops are stunning!!!
5
Onyx Marble and Granite fabricated custom granite pieces for my two bathroom renovations. They were very helpful in directing me to products that wer...
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Onyx Marble and Granite fabricated custom granite pieces for my two bathroom renovations. They were very helpful in directing me to products that were appropriate for my applications and within my budget. Communication and customer service were terrific and I wouldn't hesitate to do business with them again. Thank you!
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5
Onyx did an amazing job with our house. The work was very neat, professional and on time. They have a huge and beautiful collection on quartz, granite...
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Onyx did an amazing job with our house. The work was very neat, professional and on time. They have a huge and beautiful collection on quartz, granite countertops.
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5
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5
Very professional company I had an issue with my order, the owner got involved and reply my counter top without additional charge. I am very happy wit...
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Very professional company I had an issue with my order, the owner got involved and reply my counter top without additional charge. I am very happy with the technicians and the company.I recommend them very highly !!!!
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5
The workmen were very meticulous
5
Great job! Onyx has a very wide selection of products at competitive pricing. They were very patient with me during my research and did an excellent ...
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Great job! Onyx has a very wide selection of products at competitive pricing. They were very patient with me during my research and did an excellent job on the installation.
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5
1
There quality is not up to the mark. Please avoid
5
I work with Onyx frequently and am never disappointed. From beginning to end they are knowledgeable, responsive, and committed to delivering an amazin...
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I work with Onyx frequently and am never disappointed. From beginning to end they are knowledgeable, responsive, and committed to delivering an amazing product.
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5
Great service from selection to finish. Simple and straight forward.
5
This team does amazing work!
5
5
We had a great experience, we came in for a countertop for a rental apartment and the staff pointed us to several options in our budget. The selection...
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We had a great experience, we came in for a countertop for a rental apartment and the staff pointed us to several options in our budget. The selection of stones is amazing and the measurements and installation appointments were easy to make and technicians were on time.
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5
They were great. Very professional and very patient. In and out without any issues.
5
Onyx has very good technicians. They installed quartz countertops in very difficult conditions. They stand 100% behind their work. Will use them agai...
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Onyx has very good technicians. They installed quartz countertops in very difficult conditions. They stand 100% behind their work. Will use them again when I do next phase of home improvements.
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5
We used them to replace two separate vanity tops in our bathrooms over the past year. Their prices were very fair and the install went smooth with no ...
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We used them to replace two separate vanity tops in our bathrooms over the past year. Their prices were very fair and the install went smooth with no issues. Would recommend them to anyone!
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5
It was a great experience working with Priscilla, from product selection to delivery arrangement. Onyx also have a huge selection of countertop for yo...
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It was a great experience working with Priscilla, from product selection to delivery arrangement. Onyx also have a huge selection of countertop for you to choose from. Overall highly recommended.
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5
All my granite countertops were installed throughout the years by this company. The latest was on my deck. I explained what I wanted and when they cam...
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All my granite countertops were installed throughout the years by this company. The latest was on my deck. I explained what I wanted and when they came to install it, I didn’t think it would fit. Well, they did whatever magic they do, and it fit like a glove! Love it! Thank you Onyx Marble and Granite!!
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5
Great people. Easy to work with and good prices. I send all my customers to them.
5
5
5
Great service. The frame around the window custom with quartz
5
Every facet of the job was very professional. If I had any questions they were answered immediately. Easy to work with every
5
Install was quick, cost was good, people were professional/helpful
5
Highly recommend Onyx Marble & Granite. Our new kitchen countertops + island came out amazing! We also added a built-in bar and fireplace with small p...
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Highly recommend Onyx Marble & Granite. Our new kitchen countertops + island came out amazing! We also added a built-in bar and fireplace with small pieces of black granite that also look fantastic. Communication was great and prices were very fair.
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5
We had an excellent experience with Onyx. The design staff were extremely helpful in helping with our selection of our counter top. The installation...
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We had an excellent experience with Onyx. The design staff were extremely helpful in helping with our selection of our counter top. The installation staff were very professional, competent and friendly. My wife and I are ver happy with final results and would highly recommend Onyx to others!
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5
A pleasure to work with and a beautiful finished product.
5
For the past three counter top granite orders I was very pleased withe the staff, the product and the quality service .
5
Great experience from the begining with help picking out my quartz, fabricator and install. Stayed on my new kitchen timeline and great communication ...
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Great experience from the begining with help picking out my quartz, fabricator and install. Stayed on my new kitchen timeline and great communication during entire process! Highly recommend!
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5
They did the counter for an outdoor kitchen. They gave me the best price. Their service was excellent and prompt. They did a superb job. I am very ha...
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They did the counter for an outdoor kitchen. They gave me the best price. Their service was excellent and prompt. They did a superb job. I am very happy with the results.
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5
Had exactly what we needed, and templating/delivery/installation was timely and seamless. Will return for future work. Highly recommend!
5
Jose and everyone at Onyx have been great to deal with for the past ten years!!!
5
5
Friendly service, quality install
5
I love my new counters! That’s my favorite part of my remodeled kitchen! I went with Quartz, but they have so many options! The guys that came out and...
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I love my new counters! That’s my favorite part of my remodeled kitchen! I went with Quartz, but they have so many options! The guys that came out and measured and installed were very accurate!I had to have a seam on my “L” shaped counter, which was put in the perfect spot! My only complaint would be is where the seam was put , I have a “lazy Susan” cabinet below and the glue from the seam dripped down and dried like icicles and was very sharp. I did not complain, my contractor just filed the aftermath glue drippings smooth. Overall very good company to work with.I recommend.
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5
Onyx team are very responsive and respectful and they provide great customer service. Prices are very good and compettive
5
5
Very easy to work with! They did a beautiful job on my kitchen. We highly recommend!
5
5
My experience was stress free! Customer service was outstanding helped me pick the product I needed. Very happy with installation and timeframe of pro...
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My experience was stress free! Customer service was outstanding helped me pick the product I needed. Very happy with installation and timeframe of project. Highly recommend.
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5
Onyx gives all their customers the VIP treatment regardless of their budget. Great customer service. I did my kitchen counters and recently replaced m...
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Onyx gives all their customers the VIP treatment regardless of their budget. Great customer service. I did my kitchen counters and recently replaced my vanity to and a custom shower ledge
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5
Great work and great prices.
5
Timely, flexible and a pleasure to work with!
Thank you to the onyx staff!
5
They did a great job in a difficult setting!
5
We had a wonderful experience with Onxy Marble & Granite in Framingham. Mara in the office was very knowledgeable. She remembers all the stone’s names...
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We had a wonderful experience with Onxy Marble & Granite in Framingham. Mara in the office was very knowledgeable. She remembers all the stone’s names by heart. She helped us picked 3 different quartz for the kitchen counter top, the vanity top and fireplace hearth. The installer Alex was very experienced too. Some of the works was pretty challenge but he handled well. We are very pleased with the quartz we picked and the work they had done.
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5
All the people at Onyx, from the receptionist to the installers, are 100% professional. And they are kind and courteous people. I had never done a con...
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All the people at Onyx, from the receptionist to the installers, are 100% professional. And they are kind and courteous people. I had never done a contacting project before. They gave me helpful advice and were patient with my questions and misunderstandings throughout the process. I will definitely hire them again and would recommend them highly to others.
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5
I had an exceptional experience with Onyx. Priscilla was very flexible, responsive and communicative and the install team were so friendly and profess...
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I had an exceptional experience with Onyx. Priscilla was very flexible, responsive and communicative and the install team were so friendly and professional and worked incredibly cleanly and efficiently. I would definitely use them again in the future.
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5
Had a great experience - we paid half the price here, getting the same stone we would have gotten elsewhere (only difference being the price). Easy to...
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Had a great experience - we paid half the price here, getting the same stone we would have gotten elsewhere (only difference being the price). Easy to communicate, even when we had to reschedule because of our own construction delay. Workers were on-time, and their install looks great.
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5
Delivery punctual and friendly, and the work was first rate. We love the quartz countertop.
5
Excellent service: professional, curious, responsive. They noticed defects on the delivered countertop, took it back, and replaced it with a new one. ...
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Excellent service: professional, curious, responsive. They noticed defects on the delivered countertop, took it back, and replaced it with a new one. I was stunned.
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5
Very happy with the work. It was delivered as promised.
5
Onyx Marble and Granite provided exceptional service. They are small company that fabricated and installed slate counters. I couldn’t find anyone else...
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Onyx Marble and Granite provided exceptional service. They are small company that fabricated and installed slate counters. I couldn’t find anyone else who had the experience to do that in the Greater Boston area and Onyx were excellent. I highly recommend them!
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5
We used Onyx , Granite and Marble 9 mos ago for our quartz countertop for a double bathroom vanity. It was a great experience. From the salesperson, ...
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We used Onyx , Granite and Marble 9 mos ago for our quartz countertop for a double bathroom vanity. It was a great experience. From the salesperson, to the people who cut and measure the quartz , to the meticulous installer, everyone did a great job. If you don't need whole slabs, they have a variety of slabs that you can choose to purchase only what you need. I would definitely recommend using this company.
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5
Smooth from start to finish....great service and great price! I shopped around!
5
Wonderful experience at both Watertown and Framingham
5
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Great service and great work. I was very pleased with the quality of the product and the workmanship.
5
I needed a small piece of stone for a fireplace. They helped me select from a remnant with the attention and care as if I was outfitting my entire kit...
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I needed a small piece of stone for a fireplace. They helped me select from a remnant with the attention and care as if I was outfitting my entire kitchen. The price was super reasonable, zero issues with communication, and the workmanship was perfect.
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5
Wonderful business to work with! Great products with even better installation! Looking forward to using them again
5
The team at Onyx has worked with NEDC to create beautiful kitchens and baths for several years. We greatly appreciate their dedication to detail and ...
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The team at Onyx has worked with NEDC to create beautiful kitchens and baths for several years. We greatly appreciate their dedication to detail and quality and know they are always willing to go the extra mile to satisfy our Clients.
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Everything works out well. Thank you for your help.
Rolf
5
Our experience has been nothing but wonderful with Onyx, Marble & Granite. Mara was great and provided us with great options. We have beautiful Taj Ma...
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Our experience has been nothing but wonderful with Onyx, Marble & Granite. Mara was great and provided us with great options. We have beautiful Taj Mahal Quartzite kitchen and powder room and enjoying every bit of it.
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5
Mara did a great job helping us select the counter tops and details on the edging and backsplash. The installation crew was neat, did excellent work a...
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Mara did a great job helping us select the counter tops and details on the edging and backsplash. The installation crew was neat, did excellent work and the countertops looked great. I have use this company before and will continue using them in the future.
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5
Excellent professionals, Incredible result!
5
I am absolutely thrilled with the exceptional work done by Onxy Granite and Marble! They recently installed countertops and a bathroom sink for me, an...
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I am absolutely thrilled with the exceptional work done by Onxy Granite and Marble! They recently installed countertops and a bathroom sink for me, and the result is simply stunning. The quality of their materials and craftsmanship is top-notch. The granite and marble look exquisite, and the attention to detail is impressive. Their team was professional, courteous, and ensured a seamless installation process. I am thoroughly enjoying my new countertops and sink, and I highly recommend Onxy Granite and Marble to anyone seeking superior quality and service. 5 stars and a big thumbs up from me.
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We purchased quartz countertops from Onyx, Marble & Granite in 2024 and were thrilled with our experience.
4
5
Had the pleasure of working with Sean on my kitchen remodel, best price guaranteed, showed up when he said he would and job was completed to full sati...
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Had the pleasure of working with Sean on my kitchen remodel, best price guaranteed, showed up when he said he would and job was completed to full satisfaction, Both my customer and I are pleased with this outcome.
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5
I recommend onyx marble and granite Thank you Sean for your help, the result was wonderful, I loved my kitchen
5
Great selection, helpful staff. We should have gone here first for our vanity tops.
5
We love working with Onyx because of Jennifer Pimenta. She is so knowledgeable about stone types and always takes care of our clients. She patiently g...
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We love working with Onyx because of Jennifer Pimenta. She is so knowledgeable about stone types and always takes care of our clients. She patiently goes through all the different colors and options. And she knows just which product to recommend for the space. Our jobs are made easier by sending all our clients to her for our stone needs. Thank you Jen & Onyx. To many more projects together 😁🥂
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5
I worked with Jennifer Pimenta in the service department. She was wonderful and knew everything about which stone would be best for my kitchen. The se...
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I worked with Jennifer Pimenta in the service department. She was wonderful and knew everything about which stone would be best for my kitchen. The service was very efficient, thorough and professional.
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