2026-07-13T04:25:48.725Z

⭐⭐⭐⭐⭐The difference wasn’t just the surgery, it was the people. Every member of the team made me feel valued, informed and genuinely supported from day one. If you’re considering weight loss surgery, this is the clinic you want by your side. Compassionate, knowledgeable and professional every step of the way. Thank you for making such a life-changing experience a positive one. I couldn’t recommend The Weight Loss Specialist Clinic more highly.

2026-07-02T09:31:36.392Z

Dr Philip Townend and Dr Catherine quirk are amazing they've made the whole experience so much easier then expected. Jen is very helpful and Steph is always a joy to deal with. The clinic is the best decision I've ever made

2026-06-13T09:16:39.000Z

Saw the Facebook ad... thought to good to be true... these guys are magic ! im now post op and these guys make the journey so easy 💯 recommend Dr Townend super 🌟

2026-04-27T22:47:36.963Z

I’ve been very happy with the care I’ve received from the clinic. In particular I’d like to mention Jayde who stepped me through the whole process involved with my treatment. The follow-up has been brilliant, the scripts have been prompt and I’ve always been able to get an appointment time that suited me. Would highly recommend.

2026-03-22T04:24:42.145Z

The entire team at The Weight Loss Specialist Clinic have been incredibly supportive, knowledgeable and have delivered on what they promised. I have lost a huge amount of weight already, eating healthier and feeling a lot more positive for my future. This is so much more than just weight loss ... Thank you so much for massively improving my quality of life.

2026-03-06T07:18:45.030Z

I have been a patient for 6 months and have always been treated with genuine care and respect. From my initial consultation right through to post op care the support I have received is incredible. I highly recommend the clinic and am so grateful to have found Dr Townend and his team, absolutely life changing!!

2026-01-16T11:58:05.479Z

I cannot recommend Dr Townend and his amazing team highly enough. From the moment I had my initial phone call with Steph who was so compassionate, to my initial consultation with Dr Quirk, to meeting Dr Townend, Dietician Jen and Psych Rachel my whole process has been incredible. An uncomplicated surgery and recovery and seeing amazing results have given me back my quality of life. If you are considering WLS, please give the team a call, you wont regret it. Thankyou, all of you 😊

2025-12-04T00:11:49.805Z

I cannot say enough wonderful things about this weight-loss clinic. From the moment I walked in, I felt supported, understood, and genuinely cared for. The staff is incredibly knowledgeable and compassionate. Dr Phil Townsend , Dr Catherine Quirk, Jen Hoult principal dietician and Stephanie van Diemen helped me to start my journey for Gastroscopy + Laparoscopic single Anastomosis Gastric Bypass. I’m 67 years old type two diabetes insulin dependent high blood pressure cholesterol and suffer from anxiety.Every appointment left me feeling motivated and confident, and the guidance I received has helped me make changes that feel sustainable—not stressful. I’ve not only lost weight, but gained energy, confidence, and a much healthier relationship with my body.The clinic is clean, welcoming, and professional, but what truly sets it apart is the team’s passion for helping people succeed. I am so grateful for their encouragement, expertise, and kindness throughout this journey.Thank you for helping me become the best version of myself. Highly recommended to anyone ready to take that next step toward better health!

2025-11-10T06:16:38.896Z

Everyone is so supportive, from Steph at the front desk to Dr Townend, Dr Quirk and Jen and Megan.They will celebrate your wins and make you feel as though you are 10ft tall when you walk out.

2025-10-27T21:01:32.670Z

After booking my surgery FOUR times before with different doctors, I made one of the best decisions I’ve ever made, by finally choosing this team. From the very first consultation through to recovery, Dr Phil, Dr Cath, Jen showed an incredible level of kindness, communication, and genuine care.I felt completely comfortable and supported every step of the way. The team took the time to explain everything clearly, answer every question with patience, and make sure I always felt safe and informed. Their follow-up care has been exceptional — I never once felt alone in my journey.I was extremely nervous and scared on the day of the operation, and the hospital staff truly went above and beyond. They kindly allowed my wife to stay with me in the pre-op room until it was time to go in, which meant so much. When my anxiety started to rise, the amazing team sat with me, reassured me, and didn’t leave my side until I was comfortably under — I couldn’t have asked for more compassion.Steph deserves a very special thank you. From the very first call to every single step of this journey, she has been there with a huge smile, warmth, and reassurance that made the whole process so much easier.It’s clear that everyone involved truly cares about their patients, not just as cases, but as people. I can’t thank them enough for their compassion and professionalism. I would wholeheartedly recommend this amazing team to anyone considering weight loss surgery.

2025-10-22T04:01:45.553Z

I have struggled with maintaining a healthy weight most of my adult life. With a family of 6 and shift working as a registered nurse it was often hard to eat regular healthy means.Phil and his team provided excellent options both medication or surgical to reach my goal. The comprehensive team at TWLSC work well to support you during your health journey with excellent post op care . I chose to be re-sleeved and have a mini bypass while having a hiatus hernia repair. The surgical team did regular rounding during my hospital stay and all my concerns were quickly addressed by the team when I called the centre after discharge.I would highly recommend TWLSC to anyone thinking about assisted weightloss as you will be informed of all the available options and the best recommendations for your lifestyle and weight goals.

2025-10-21T04:23:59.554Z

The Weight Loss Specialist Clinic has been amazing. They have been open, honest and approachable at all times. It was a hard decision to make to change my life, but I was sick of feeling sick. But after meeting Dr Townend, Dr Quirk, Jen and Steph, I have felt supported at all steps through this journey. They have been fantastic, they are always on the phone or email to answer any of questions, or help me to work through the changes my body is going through post surgery.Dr Townend and Dr Quirk did a fabulous job with my surgery, my recovery time was super quick, I was off all pain meds within 48 hours, and up and moving around within hours of my surgery.It was the best decision I have ever made, 12 kgs down already at the 4 week mark. Its different for everyone, but I am super happy with my results.I would recommend this clinic and their holistic approach to anyone considering the same options.

2025-10-13T04:22:37.532Z

I've been to see Dr. Quirk and Nutritionist Jen Hoult several times now and am extremely impressed by their positive approach and of course the great results achieved so far...The office is professionally run, and Steph, the Practice Manager, is so pleasant to deal with!

2025-09-08T08:52:24.106Z

Strongly recommended, Awesome teamwork Doctor, Surgeon, anaesthetist, Dietician as well as lovely management team,

2025-07-23T06:24:21.608Z

If you are planning on getting any form of weight loss surgery this is the place you need to go to.I was very apprehensive after having multiple consultations with other surgeons, however Dr Townend took the time to explain every procedure to me in detail with drawings, whilst listening to my concerns, doing a full body scan and sending me for scans and blood tests all prior to helping me choose the right procedure for my overall health and wellbeing.I felt as though my concerns were heard and my opinions were valid. Any fears I had were put to ease and any questions I had were answered without judgement or hesitation.Dr Catherine Quirk was so kind and has been fantastic throughout the whole journey, especially on my surgery day! Jen, the dietician actually explained to me why I needed to change my habits with food and has been so helpful throughout this journey to keep me on track, understanding why the particular food is not good for you is vital to being successful when using the WLS tool.And last but not least, Steph, what an absolute breath of fresh air! The way you treat tour patients is just amazing, you are so kind and have been an absolute Gem!I am so glad that I did this and I am so glad that I have such a fantastic team of experts supporting me through this journey!

2025-07-06T22:42:14.287Z

I cannot thank the team at WLSC enough for their unwavering support, guidance, encouragement, and kindness throughout my journey. I’m now four months post op and feel amazing!I’ve never met a team so in sync and so genuinely supportive of each other, they truly complement one another in every way. I am beyond grateful for everything they’ve done, and continue to do, for me. I have my health back. While I still have a way to go, I know WLSC have my back and are cheering me on every step of the way.If you're looking for the most caring, honest, and personable team to support you, look no further. Dr Townend, Dr Quirk, Jen, Steph, and Rachel — you will never truly know how much your help has changed my life. I’m so thankful for each of you and can’t imagine where I’d be without your support.Thank you, thank you, thank you.

2025-06-29T23:46:19.919Z

I can't thank the incredible team at the weight loss specialist clinic enough - Dr Townend. Dr Quirk, Carly & Ms Steph ❤️. From the very start, the team has been a constant source of support, warmth, and encouragement. A special shoutout toMs Steph - my guiding angel. 💖I was quite apprehensive on my first appointment with Dr. Townend, but he instantly put me at ease. He listened, he cared, and he made sure I knew I had choices. I walked out of the clinic feeling hopeful and truly grateful. I knew right then that I was in the right place, surrounded by capable, caring hands.Thank you from the bottom of my heart. ❤️#GratefulHeart #WeightLossJourney #ThankYouClinicTeam #GuidingAngel #DrTownendCares #EmpoweredJourney #FeelingHopeful #CompassionInCare #HealthWithHeart

2025-04-12T04:36:09.943Z

Super happy she explained everything very well and I'm excited to start my weight loss journey 😁

2025-03-28T01:59:55.754Z

** posting on behalf of colleague**D.Peach:“ Carly and the team here have helped me through my Sleeve process. From start to finish they have been so professional and prompt in responses. I look forward to more outcomes”

2025-03-26T22:41:18.663Z

Carly Barlow has supported me now for a few years, I always find her to be extremely welcoming, professional and knowledgeable.I can’t speak highly enough of Carly, she always goes the extra mile for me with absolutely no judgement. Carly’s caring, warm and bubbly nature is so encouraging. I would absolutely recommend Carly 100%

2025-03-25T03:59:28.069Z

I’ve been receiving support from Carly after having bariatric surgery about a year ago. I absolutely love my sessions with Carly and I always look forward to speaking with her. She’s very knowledgeable in her field and I never feel judged by Carly for anything I say or do. She’s definitely the kind of dietician that I’d recommend as she doesn’t push diet culture or behaviors that can induce a bad relationship with food, she’s allowed me to feel like I can be thoughtful about my diet without being strict which leads to bad food behaviors.

2025-03-22T06:02:41.055Z

Thank you Carly Barlow for your sound wisdom and guidance regarding my condition. I felt extremely respected and heard as we talked about my concerns. Your feedback and practical individualised solutions make me feel reassured and very positive moving forward. Your warmth and kindness is very special and I will continue to highly recommend you from near and far.Thank you also to Stephanie for your efficient receptionist care and accommodating my appointment needs.You both have made me feel very safe and welcomed.Thank YouSue Reid

2025-03-07T05:26:38.441Z

Carly was magnificent to talk to, very understanding and kind. Her knowledge of nutrition for weight loss patients was great.

2025-03-06T09:12:49.062Z

I have been on the lightly shakes for months ,the chocolate is my favourite and tastes delicious,I sometimes put a banana or mixed berries with it and ice. It’s really handy if you work and have it as a meal replacement it always satisfies and fills me up and I find it replenishing.This is full of protein for muscles n strength and yumBO 😋.Carly is fantastic ,supportive and encouraging the team are so friendly and helpful.DrLiew is the best and highly Recommended Carly and I can see why ⭐️⭐️⭐️⭐️⭐️

2025-03-05T23:01:28.770Z

A Life-Changing Experience with a Dream Team – The Gold Standard in Bariatric CareFrom the moment I first contacted Steph, the clinic manager, I knew I was in the right hands. Having witnessed family and friends going through a bariatric journey with another team in the past, I can confidently say that the difference in professionalism, care, and support was noticeable from day one. This weight loss specialist clinic is not just a medical facility—it is a first-class world service that prioritises patient care, holistic health, and ongoing support at every step.Steph is an absolute gem—her warmth, efficiency, and unwavering support make the entire process seamless. She ensures that no question is ever too small or silly, responding with lightning speed and absolute clarity to all concerns. She truly takes the stress out of the journey, making what could be an overwhelming process feel manageable, well-structured, and completely worry-free.At the core of this incredible team is Dr. Quirk, whose expertise and reassuring presence play a crucial role in the process. Having her in the surgical theatre is immensely comforting—her deep knowledge, hands-on approach, and genuine care for patient well-being make all the difference. You’re not just another patient; you are treated as an individual with unique needs and concerns.Carly, the Dietitian, is simply exceptional. Unlike many dietitians who offer generic plans, she goes above and beyond to customize nutritional guidance based on your personal preferences, cultural background, and religious dietary requirements. Her ability to craft a sustainable and enjoyable meal plan ensures that post-surgery life is not just about weight loss but about embracing a healthier lifestyle without sacrificing the foods you love.Of course, Dr. Mikhail Mastakov is the true star of this team. A world-renowned surgeon, he is highly skilled, ethical, and deeply committed to patient safety and long-term success. His meticulous surgical techniques and compassionate approach set the highest standard in bariatric care. Unlike many surgeons who focus solely on the procedure, Dr. Mastakov prioritizes overall health and well-being, ensuring that each patient feels fully informed, supported, and empowered throughout their transformation.A Philosophy of Excellence & Long-Term WellbeingWhat sets this clinic apart is its holistic approach to health. It’s not just about surgery—it’s about educating, guiding, and empowering patients to make sustainable changes for lifelong well-being. The team truly understands that bariatric surgery is not the end of the journey but the beginning of a healthier, happier life.I cannot recommend this clinic highly enough. If you are considering weight loss surgery, this is the dream team—where you will be cared for, respected, and guided with expertise and kindness. This is the gold standard in bariatric care, from first contact to long-term support.

2025-03-02T21:12:02.858Z

I was tentative about asking for help. Dr Quirk made me feel comfortable in a very personally focused and non judgmental way. She clearly explains the choices and freedoms within their program. I have a complicated situation and she totally took that into consideration and did all she could to ensure I can access the program. Dietician Carly is such a positive and supportive treasure. So non judgmental which makes a huge difference. Also so vey positive and person centered. She’s gone out of her way to support my success. Ive gone from tentative to excited to work with this team after a lifetime of being overweight. Thankyou so very much.

2025-02-27T00:33:09.369Z

Carly was a delightful professional who showed genuine interest in solving my problem. Carly thought "outside the square" in offering helpful advice beyond the scope of my expectations. Highly recommended. .

2025-02-23T09:51:08.838Z

Carly has helped and supported me through a very challenging time in my life. I've Been unwell for several years and have undergone many procedures and operations. Carly has suported me both as an inpatient and as an outpatient. Carly is always friendly and gives great advice to best suit my needs. I would highly recommend Carly to anyone who needs a dietitians care.

2025-02-23T01:27:17.208Z

I've had an amazing experience at “The Weight Loss Specialist Clinic”.From the moment I walked in the staff made me feel welcome and comfortable."I can't speak highly enough about Dr. Catherine Quirk (Bariatric Physician) and Carly Barlow (Dietician) who have always been available to answer any questions that I have. From my very first appointment with them both, they made me feel heard, supported and cared for.Dr. Catherine takes the time to thoroughly address any concerns I have had post bariatric surgery, and has worked with me to develop a treatment plan that feels right for me.Dr Catherine has always been extremely supportive and all my interactions with her have left me feeling good. I always leave her office with a smile on my face.Carly Barlow has been a huge help in guiding me through my post-surgery nutrition, offering practical advice and support tailored to my new lifestyle.Carly has always made me feel that I can do this, her kindness and encouragement has been invaluable and a great support to me.Both have been incredibly supportive and knowledgeable throughout my journey, and I’m seeing amazing results. If you're looking for expert care, kindness, and results, this team is the best!Thanks to both of them, I feel healthier, more confident, and on track to reach my goals.

2025-02-22T22:35:44.150Z

Very helpful and very friendly. Lovely staff