2026-06-25T14:08:52.454Z

Ronen was available within a few hours and fixed my garage door right away.

2026-06-21T15:22:03.201Z

I was not completely satisfied with the service provided. Some details regarding pricing and the scope of work were not explained clearly beforehand, which led to confusion."

2026-06-21T15:21:33.988Z

While the staff were polite, the overall experience was disappointing. The repair took longer than initially estimated, and I had difficulty getting timely updates.

2026-06-21T15:20:41.341Z

"The service did not fully meet my expectations. There were delays with scheduling, and communication throughout the process could have been clearer. I hope these issues are addressed in the future."

2026-06-19T16:36:00.398Z

Quick and efficient service, solved my spring/cable issue on the same day within an hour of arriving.

2026-06-18T19:17:08.615Z

I’ve used Mass Garage Doors Expert twice, and Ronen provided fast, reliable service both times. He repaired our garage door spring and later replaced the weather stripping with great workmanship. Highly recommend!

2026-06-14T17:06:56.500Z

Have used Mass Garage Doors Expert twice - both times to repair a garage door spring that failed. Ronen provided service quickly - next business day. He did excellent repair work and I have confidence in his repairs. On his last visit he noticed that our garage door weather stripping needed replacement and offered to make replace them - which he did 2 days later. Again, he did a nice job. Two comments: he is only accepting checks - not credit cards - and when scheduling the appointments he committed verbally to an 8am start (with a 2 hour arrival window) and then showed up around 9am. I would have preferred that he say "I'll be there between 8 and 10am" rather than agree to 8:00am and show up an hour late.

2026-06-01T12:42:15.945Z

My garage door spring had broken down unexpectedly making it unable to park inside. Based on numerous positive reviews I contacted Mass Garage Doors Experts and technician, Ronan, was here within exact time frame suggested online.He was professional, knowledgeable, carefully inspected the system and determined what needed to be replaced. I felt his quote was reasonable and he didn’t pressure me into any updates. He had all the parts and was able to replace the spring, adjust cables and had the job done in under an hour.I highly recommend them to anyone needing reliable garage door service!

2026-05-15T13:53:32.378Z

Fast, fair, reliable, and very friendly! Ronen knows his stuff!

2026-05-01T03:30:42.858Z

Ronen did a great job. 5 stars all around. Highly recommend

2026-04-30T18:06:40.872Z

Very pragmatic and reasonable, trying to save customers unnecessary expenses.

2026-04-14T15:43:19.645Z

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

2026-04-09T00:00:00.000Z

A appointment was made on April 8th for April 9th at 8am. I received a text a text at 6:45 am please allow a two hour window for arrival 5 hours later no show no call! Avoid this company if you need expert and timely service.

2026-03-23T14:47:59.681Z

Mass Garage Door immediately answered my call and came same day. Service was professional and completed, after determining the problems. Would highly recommend his services.

2026-03-23T01:02:19.764Z

Ronen has helped me twice with garage door issues, and both times were fantastic. He’s quick to respond, easy to schedule, and gets the job done right. He’s knowledgeable, hardworking, and goes the extra mile—he even programmed my car remotes and fine-tuned the door.On his second visit, he replaced a completely broken unit and made sure I got exactly what I needed. I wouldn’t hesitate to call Mass Garage Doors Expert again—Ronen is top-notch.

2026-03-19T01:55:46.132Z

So thorough and knowledgeable. Came and fixed what was originally installedIncorrectly in my home

2026-03-18T01:42:44.546Z

Fast and reliable service, highly recommend Ronen!

2026-03-13T20:07:52.339Z

2026-03-13T14:43:59.295Z

Ronen helped us install a new garage door opener and adjust our springs. The original builder of this house did not spec out the right garage door opener and it was underpowered. He was able to install a garage opener that we had purchased online, including fabricating a bracket so that it fit nicely on our garage ceiling. I am nosy when it comes to home stuff, so I asked Ronen questions about why he was doing certain things and he happily explained them to me. I would highly recommend Ronen for repairs, maintenance and installation.

2026-03-06T15:38:30.785Z

Very knowledgeable and hard working.

2026-02-27T18:16:24.131Z

Prompt, reliable, great service repairing and maintaining my garage doors. I’ll always call Ronen first.

2026-02-20T16:59:40.153Z

The job was done quickly, professionally and with a positive attitude! Highly recommended!

2026-02-20T14:54:59.990Z

Mass Garage Doors Experts were great. They came out quickly and were able to quickly ascertain our issue and made sure it was fixed quickly and appropriately!

2026-02-11T19:20:54.273Z

2026-02-06T13:17:26.637Z

Rosen responded quickly. He was professional, skilled and personable. His prices are fair and transparent. I would definitely call him again for any problems with my garage.

2026-01-29T19:27:51.978Z

2026-01-15T22:38:22.776Z

Ronen was very professional, thorough and communicative. Did a great job!

2025-12-15T16:17:40.964Z

Great job. Very reliable.

2025-12-12T03:43:49.543Z

Ronen was a lifesaver tonight! Our garage door opener completely broke down last night and was far too heavy to open manually so our car was outside in the bitter cold AND I have surgery scheduled for tomorrow. Our business involves moving heavy objects from the garage into the car and I would have had to carry them through the house to get the to the car outside.I contacted two companies with excellent reviews and the ability to schedule an appointment online. One of them called me back, completely disregarded the appointment I had scheduled and said the earliest they could see us was 5 days later. The other appointment was with Mass Garage - Ronen said he would see us the same day & kept in touch with us by text and phone to let us know when he was arriving.When he arrived he immediately knew what the problem was, explained what he was going to do and got it working quickly. However he wasn't satisfied and even though it was far past regular working hours he spent some extra time to get it working perfectly, better than it ever has worked since we've lived here.He took the time to explain what he was doing and pointed out several flaws in the way the door was originally installed. Normally this would be an opportunity for a repairman to try to upsell us to a much more expensive bill but he said "You're paying me to get your door working, not to do a big installation." and assured us that the door would work well for the foreseeable future.The only replacement part we had to pay for was minimal (a replacement cable). I don't know what these repairs normally cost but I got the sense that his price wasn't the cheapest but was reasonable. In my opinion it's worth paying a hard working, highly skilled technician what he/she is worth, especially when they are super responsive, arrive ASAP and do good honest quality work.Bonus: I was able to pay completely electronically by Apple Pay or credit card and get an email receipt. It's a small convenience but one I appreciated.

2025-12-12T00:00:00.000Z

Ronen was a lifesaver tonight! Our garage door opener completely broke down last night and was far too heavy to open manually so our car was outside in the bitter cold AND I have surgery scheduled for tomorrow. Our business involves moving heavy objects from the garage into the car and I would have had to carry them through the house to get the to the car outside. I contacted two companies with excellent reviews and the ability to schedule an appointment online. One of them called me back, completely disregarded the appointment I had scheduled and said the earliest they could see us was 5 days later. The other appointment was with Mass Garage - Ronen said he would see us the same day & kept in touch with us by text and phone to let us know when he was arriving. When he arrived he immediately knew what the problem was, explained what he was going to do and got it working quickly. However he wasn't satisfied and even though it was far past regular working hours he spent some extra time to get it working perfectly, better than it ever has worked since we've lived here. He took the time to explain what he was doing and pointed out several flaws in the way the door was originally installed. Normally this would be an opportunity for a repairman to try to upsell us to a much more expensive bill but he said "You're paying me to get your door working, not to do a big installation." and assured us that the door would work well for the foreseeable future. The only replacement part we had to pay for was minimal (a replacement cable). I don't know what these repairs normally cost but I got the sense that his price wasn't the cheapest but was reasonable. In my opinion it's worth paying a hard working, highly skilled technician what he/she is worth, especially when they are super responsive, arrive ASAP and do good honest quality work. Bonus: I was able to pay completely electronically by Apple Pay or credit card and get an email receipt. It's a small convenience but one I appreciated.