John was a God send. His service was excellent. I am thankful for the quick response.
5
Aug 14, 2024
The plumber was courteous, professional, had good manners, and respectful.
We will continue to use ACA.
Thank you for your time and services!!!!
5
Aug 12, 2024
Dylan Campbell was professional. courteous and willing to help us out on a Sunday. He is a true asset to ACA!
5
Aug 10, 2024
Called Saturday morning because my air conditioner was experiencing some issues. I fully expected to suffer through the weekend, but Dylan called me w...
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Called Saturday morning because my air conditioner was experiencing some issues. I fully expected to suffer through the weekend, but Dylan called me within 30 minutes. He soon arrived at my home, diagnosed the problem and took care of it immediately. He was swift, efficient, and kind.
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5
Jul 25, 2024
I had an additional gas line installed for a generator. Zach ensured everything was painless and coordinated with the city to include the electrical i...
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I had an additional gas line installed for a generator. Zach ensured everything was painless and coordinated with the city to include the electrical inspection. Thomas and Brandon who did the installation were also great. I know the team went above and beyond on some of the details to make everything smooth and it was appreciated.
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5
Jul 18, 2024
Very easy appointment set. Followed up with me each step of the way. Peyton was very knowledgeable and work very hard to fix our issue. Definitely rec...
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Very easy appointment set. Followed up with me each step of the way. Peyton was very knowledgeable and work very hard to fix our issue. Definitely recommended them to anyone.
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5
Apr 20, 2024
Just in time for this Louisiana heat!!! I purchased a new Lennox hvac (ac and furnace). Had a great experience! Knowledgeable, efficient, and polite s...
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Just in time for this Louisiana heat!!! I purchased a new Lennox hvac (ac and furnace). Had a great experience! Knowledgeable, efficient, and polite staff. Completed job in timely manner. Reasonable cost. Explained each step along the way. Thanks Austin Waters for making this big purchase stress free and Austin and Hunter for a good install experience (clean and quite). I definitely recommend!!
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5
Dec 14, 2023
Highly recommend! They are way better than southern air and are more willing to work with you! I honestly can’t say enough good things about aca, they...
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Highly recommend! They are way better than southern air and are more willing to work with you! I honestly can’t say enough good things about aca, they showed up at 1 am after my baby was born to fix our toilets, found that the previous owners had cemented part of the pipes that were not supposed to be cemented, fixed it on the spot, the extra fee was very reasonable considering not only was it 1am but it was also a weekend, they just installed a new unit for us, they were kind, fast and efficient despite both of our dogs periodically harassing them for belly rubs, absolutely wonderful service
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5
Jun 20, 2023
ACA and Austin Waters are amazing. We were absolutely dying without air at our office, and we needed a serious upgrade. In the midst of the hottest...
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ACA and Austin Waters are amazing. We were absolutely dying without air at our office, and we needed a serious upgrade. In the midst of the hottest times of the year, no one was available to come see us. But Austin came to the rescue. He was knowledgeable, thorough, kind, and professional. He inspected everything, got us a quote quickly, and then spurred our service into action. Mike at ACA was amazing, too. They worked together to make it possible to keep our business open. We cannot thank them enough!
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5
May 25, 2023
5
Mar 10, 2023
Just as their commercial says, ACA helped me avoid "premature replacement." A few years years ago a local competitor wanted to replace my AC system. I...
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Just as their commercial says, ACA helped me avoid "premature replacement." A few years years ago a local competitor wanted to replace my AC system. I then called ACA and they said it didn't need to be replaced yet. When it did come time replace my system this year I called on ACA again. Their service and sales team were very courteous, professional, and efficient. Best of all they even offered me interest-free financing!
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5
Jan 31, 2023
5
Jan 27, 2023
Quick response time, professional team, they fixed my clog quickly after hours. Will use again
5
Jan 25, 2023
Repaired HVAC in a very timely manner, technicians were very professional and informative about what they were doing.
5
Jan 23, 2023
Very professional, punctual and honest....would highly recommend them!
5
Dec 30, 2022
I called on a Thursday during the holidays and they came out the following day. The plumbing technicians were very thorough in finding the leaks and d...
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I called on a Thursday during the holidays and they came out the following day. The plumbing technicians were very thorough in finding the leaks and diagnosing the issues we had after last week's freezing weather. They were able to take care of our most pressing issues and did so in a very timely manner. I will continue to use ACA for all of our future needs when they arise.
Additionally, they technicians were extremely friendly and explained everything they fixed. Thomas and his partner did a fantastic job. I highly recommend ACA for everyone.
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4
Dec 30, 2022
Install flange for bathroom bowl. Repair pipe. Job done professionally.
5
Dec 30, 2022
Technician Tanner arrived at home assessed the situation and quickly worked to repair. Tanner was very friendly and knowledgeable about the repair and...
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Technician Tanner arrived at home assessed the situation and quickly worked to repair. Tanner was very friendly and knowledgeable about the repair and explained everything to me.
Dispatcher Joy communicated well letting me know when Service technician would arrive and about how long the repair would take.
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4
Dec 29, 2022
Very reliable and especially good knowledge.
5
Dec 28, 2022
I was one of the 'lucky' ones to have my pipes bust during this cold system.(Dec2022) When I first discoved the leak on Saturday I got the answering s...
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I was one of the 'lucky' ones to have my pipes bust during this cold system.(Dec2022) When I first discoved the leak on Saturday I got the answering service. I was contacted by 'Taylor' within 15 minutes. After our conversation I knew I was on good hands. Unfortunately, because of the steeper Holiday rate, I did have to wait to get my repairs done. On Tuesday I reached out to schedule my repair. Again I recieved a call back within 15 minutes. And within 40 minites I had someone out at my house. He checked all my piping for insulation, in addition to repairing my leak. It all was done in just over an hour. My plumber was not only polite but he took the time to explaine what had happened in a way that I could understand. This is important because I will need additional work on a later date. (Very old and strange piping.)
I look forward to working with ACA in the future.
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5
Dec 10, 2022
I live in DeRidder and have family there in Alexandria that was living in their home without water for 3 days. I called ACA the day before Thanksgivi...
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I live in DeRidder and have family there in Alexandria that was living in their home without water for 3 days. I called ACA the day before Thanksgiving and they responded with YES we will go out this afternoon and see what we can do. ACA took care of the problem, water was restored and my family was able to celebrate Thanksgiving! THANK YOU ACA for your Integrity, Dependability, and Professionalism!!!
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5
Dec 02, 2022
Guys were very polite and curtious
5
Nov 30, 2022
Great fast service will use again if needed
5
Nov 12, 2022
They were on time, very efficient, and very nice gentlemen. They installed my hot water heater quickly and even offered to mop my floor afterward. I w...
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They were on time, very efficient, and very nice gentlemen. They installed my hot water heater quickly and even offered to mop my floor afterward. I would recommend to everyone!
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5
Nov 05, 2022
5
Nov 04, 2022
This is a great company. I have used them twice so far and I’m so impressed with their honesty and the quality of their work. Their prices are fair an...
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This is a great company. I have used them twice so far and I’m so impressed with their honesty and the quality of their work. Their prices are fair and they are quick and efficient. I recommend them over all other companies in town.
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5
Nov 03, 2022
Workers were quick to identify the problem and commenced working immediately. Job did not take long to complete. I will use this company in the future...
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Workers were quick to identify the problem and commenced working immediately. Job did not take long to complete. I will use this company in the future.
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5
Oct 28, 2022
Tech was communicative and on time. Definitely a good service and employees
5
Oct 25, 2022
Very friendly and great workers. Will use them again.
5
Oct 24, 2022
Quick professional service at a reasonable price.
Will definitely use them again.
5
Oct 20, 2022
On-site technicians were perprofessional.
5
Oct 18, 2022
5
Oct 14, 2022
His performance was excellent..I highly recommend this company..
5
Oct 07, 2022
5
Oct 06, 2022
5
Oct 04, 2022
Thank you for your promptness and professional work. Very courteous
5
Sep 27, 2022
Install sink and dishwasher
5
Sep 24, 2022
5
Sep 22, 2022
The two gentlemen who did the work were very professional. They worked with me to keep cost down while doing an excellent job. They left no trace of...
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The two gentlemen who did the work were very professional. They worked with me to keep cost down while doing an excellent job. They left no trace of their hard work other than perfectly working plumbing.
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5
Sep 21, 2022
5
Sep 03, 2022
5
Aug 31, 2022
5
Aug 30, 2022
5
Aug 30, 2022
My father has Use ACA for many years he has since passed away I call ACA resident service yesterday morning For my mothers AC I made appointment for ...
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My father has Use ACA for many years he has since passed away I call ACA resident service yesterday morning For my mothers AC I made appointment for after 330 yesterday i spoke to someone name Angie I call again between the hours 445 -5 she gave me the run around so I decided to go up to ACA yesterday they were closed after getting back to my mom house I called ACA again the answering service told me that she Kris to call he the AC tech on call between the hours of 545 - 550 a ACA tech call me an told me he was on his way he also stated to me he was just assigned to that service call now I call this in between the hours of 8-830 yesterday morning this ACA technician did apologize for had happen between the hours 615 - 629 yesterday evening ACA technician Chris text my phone to let me know he wasn’t going to able to come yesterday evening but he would be there first thing tomorrow I stated to him don’t worry about coming I am very disappointed in ACA my father and mother has been customer with ACA for years to get treated like that
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5
Aug 17, 2022
5
Aug 15, 2022
5
Aug 07, 2022
Outstanding service and repair of 2 major units.
5
Jul 28, 2022
5
Jul 28, 2022
5
Jul 26, 2022
5
Jul 22, 2022
5
Jul 20, 2022
5
Jul 09, 2022
I have already recommended ACA to my parents for the job they want. My service repair man was named Tanner. He was amazing. Professional, kind, timely...
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I have already recommended ACA to my parents for the job they want. My service repair man was named Tanner. He was amazing. Professional, kind, timely, knowledgeable and did a great job. He definitely saved the day and now we can go on our vacation without worries. I would also like to thank the receptionist who worked diligently to make sure someone could come today since we were under a time constraint. You have now gained a loyal customer. Thank you so much.
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5
Jul 08, 2022
We reported the leak at 9pm Thursday evening they were here Friday morning and had the leak fixed by 11:30am
5
Jun 27, 2022
4
Jun 23, 2022
5
Jun 17, 2022
Prompt, knowledgeable, very pleased. Had my issue resolved quickly! Thank you, ACA
5
Jun 14, 2022
5
Jun 09, 2022
Thanks ACA for your services. My husband I was very pleased with the maintenance visit!!
5
Jun 08, 2022
5
Jun 01, 2022
ACA was able to diagnose the problem with my unit in just a few minutes and I was able to replace the defective parts myself later that day. They als...
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ACA was able to diagnose the problem with my unit in just a few minutes and I was able to replace the defective parts myself later that day. They also confirmed that I did not need a new unit being I was told by another HVAC repair guy that “ my unit was dead and compressor was locked up.” The folks at ACA are very professional and friendly as can be.
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5
Jun 01, 2022
5
May 27, 2022
5
May 18, 2022
5
May 11, 2022
5
May 05, 2022
Mr Tanner was very polite, professional. Explained all he was doing and the problem he found and the fix he would perform. He is a credit to ACA and ...
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Mr Tanner was very polite, professional. Explained all he was doing and the problem he found and the fix he would perform. He is a credit to ACA and they can be proud of him.
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5
May 02, 2022
5
Apr 30, 2022
Very good service! They weren’t the extra mile to figure out what was going on and did it.
5
Apr 27, 2022
I appreciate the service, every time I called you guys came to my rescue. If I ever need you guys again I will definitely be in touch. Thank you 😊
5
Apr 22, 2022
5
Apr 12, 2022
5
Apr 05, 2022
5
Apr 04, 2022
5
Mar 31, 2022
Mr. Savage demonstrated his expert knowledge and had the problem resolved in no time! Outstanding customer service from both the office and the tech!
5
Mar 08, 2022
Friendly and professional service. They arrived earlier than expected and worked through the freezing rain. Will be calling for all future needs.
5
Mar 05, 2022
5
Mar 04, 2022
Excellent service. Knowledgeable technician. A good experience.
5
Feb 28, 2022
The crew was very professional.
5
Feb 23, 2022
Could not have been happier with plumbing team of Francis and Taylor. Their persistence paid off in finding clean-out buried in yard. Great job from ...
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Could not have been happier with plumbing team of Francis and Taylor. Their persistence paid off in finding clean-out buried in yard. Great job from start to finish! Drains flowing again!
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5
Feb 22, 2022
5
Feb 11, 2022
5
Jan 30, 2022
Great price excellent customer service
5
Jan 25, 2022
5
Jan 19, 2022
5
Jan 12, 2022
I received same day service. The technicians, Eric and Richard, were both very polite and professional. The plumbing issue was diagnosed promptly, fol...
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I received same day service. The technicians, Eric and Richard, were both very polite and professional. The plumbing issue was diagnosed promptly, followed by a plan of action to resolve the problem.
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5
Jan 09, 2022
good job by the crew.
5
Jan 07, 2022
5
Jan 05, 2022
The technician was professional and got the job done quickly.
4
Dec 17, 2021
5
Dec 17, 2021
5
Dec 16, 2021
5
Dec 10, 2021
5
Dec 02, 2021
5
Dec 02, 2021
5
Dec 02, 2021
Great service men, polite, professional and informative
5
Nov 30, 2021
5
Nov 30, 2021
Someone recommended this company to me so I thought to give them a try. My heater stopped working. They were very responsive and knowledgeable. Also, ...
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Someone recommended this company to me so I thought to give them a try. My heater stopped working. They were very responsive and knowledgeable. Also, noticed that since I have Gas that my A/C settings were wrong as well. In less than 15 minutes they had my heat back working and educated me a little on maintaining my system. So grateful for them. Will continue to use them if I run into any other issues. Payment was straight forward as well. Good guy. Thanks ACA!
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5
Nov 25, 2021
The plumber that came to my home was very professional, spoke to the utility company and resolved the problem.