2026-03-26T11:35:53.363Z

I am purchasing a home and needed a spot tested where there was some discoloration on the garage wall. Scott and his team set up an appointment on Saturday and were out to the home Monday morning. And I received the report with a summary written by Scott two days later. The service was great!

2025-10-15T18:39:04.391Z

We had a great experience with American Mold Experts (AME). We discovered a major mold issue in our house a few months after having our first baby.I did a lot of research and spoke with many different companies, as I wanted to make sure my home and belongings would be safe for my family after remediation. I was looking for a company that uses a non-toxic product, knows the science behind mold and mycotoxins, remediates the entire home and contents, and guarantees their work with post-testing and warranties. AME checked all of these boxes.Scott at AME was more knowledgeable about mold and mycotoxin remediation than anyone else I talked to. He made himself available for all of my questions, showed genuine concern for my situation, and supported my family through a very stressful and scary time.AME remediated our entire home and all of our belongings with a natural enzyme-based product. Their pricing was reasonable - better than other quotes I received from competitors. They were very thorough, and were able to restore my home to a safe condition. My family is safe and healthy, and I would definitely recommend AME to anyone with a mold problem.

2025-09-03T19:35:49.158Z

2025-08-06T23:42:45.299Z

Showed up on time and worked hard taking only one break even though the temperature was over 84 degrees and no ventilation, very satisfied with the results and the owner was very helpful in educating me no how to prevent this from happening again.

2025-07-23T22:17:44.406Z

The team did a good job and worked hard to complete the evaluation and remediation within my narrow timeframe. They actually worked the evening shift over two nights - including a Saturday - so that we could close on the house on time.The local tech, Ryan, was courteous and seemed to do a thorough job.The reason I did not give a “5” rating was because of their billing approach. They expected full payment upfront or on day 1 before work was actually completed. This was stressful simply because I never pay in full upfront. I actually thought they would take my money and run, but thankfully, that was not the case.Communication was decent and was a little loose and less formal (texting quite a bit) than I’d like, but that’s just me.We sold the house two days after the work was completed, so I can’t guarantee what they fixed the mold problem, but I have no evidence that they did not. Their explanation about their remediation process was thorough, and everyone involved seemed quite knowledgeable.Would I recommend them? Yes. I’d actually rate them 4.5 if there would’ve been that option.Was their price fair? I don’t know because I didn’t have time to chase multiple estimates due to my time constraints. I selected them because they had decent ratings on Angi. But they don’t appear to be part of the BBB which, in hindsight, added to my unnecessary worries.

2024-11-19T13:06:34.755Z

American Mold Experts used to be a good company. I used them to inspect a home in ~2018 and they did an incredibly thorough analysis. But they no longer are reliable. Because I couldn’t even get them to return my phone call after several attempts to hire them in November 2024.

2024-10-21T19:54:44.816Z

For the last three years we have had a good working relationship with AME. However, for the last two months we have called weekly to do a follow up for our attic space which was under warranty with no response. It was complicated by delayed work that needed to be completed before AME could do the follow up. I contacted them several times to keep them updated. Leigh Ann has been kind in her responses but the employee responsible for scheduling and sales will not return our text or phone calls. Last week we were told that he would call as well as stop by to assess work needing to be done. No one called and no one showed up. We are needing to address the issue but no one will schedule, return calls or show up to our home. It’s been very frustrating as we have not been informed as to why they are not returning our calls.

2024-09-27T00:43:35.000Z

Fast and efficient. They came out and researched my issues, gave me a plan and had it resolved quickly at a fair price.

2024-07-09T21:09:19.654Z

Scott and Bill did a thorough job and although expensive, we were very happy with the results. We are ultra sensitive to mold and thought we might need to sell our beach home but we have been here two weeks and it feels good so far.

2024-04-05T19:04:28.171Z

We experienced water damage in our house and i am sensitive to mold and have chemical sensitivity as well. I have a young child and pet and wanted someone who would remove mold and do proper testing and clean with something nontoxic so that i would not react to mold or cleaners. I was so happy to find a company not far from me that not only did this but also did whole house and hvac cleaning as well and was so thorough. Even tho dealing with this has been upsetting, every person in this company has went above and beyond to help ease our fears, answer questions and update us step by step. I would highly recommend this company esp to anyone sensitive to chemicals and or mold or who wants the job done right (should be everyone!)

2024-02-29T20:23:10.474Z

We really appreciate so many things about this company! One- they’re customer service. It’s a family business so you get to know the employees. Scott in particular is extremely knowledgeable and helpful and has talked to my husband and myself through many situations. Two- it is a “clean” product. We do not want our home treated with harsh chemicals our kids will be breathing in. This is a natural enzyme. Third- the warranty. This means so much as we feel secure knowing our home is safe! We’ve used them several times as homeowners and trust them more than anyone else.

2022-12-28T15:56:54.110Z

We utilized AME (American Mold Experts) to complete testing for mold in a bathroom and our crawlspace. The results provided by a third party lab, showed we had mold in our crawlspace. Our AME contact, Jacob called to go over the results. Jacob was very knowledgeable and took time to explain in detail the different kinds of molds, most likely source of the mold (plumbing leak and inadequate ventilation) and options they could provide to remediate. We decided to have them complete the work, which included the remediation and replacement of the vapor barrier. We were 100% satisfied with the work and the 2 employees sent out to do the work. They were very professional, courteous and knowledgeable of the work they were doing and the product they were using.We have had our post testing completed and plan to sign up for the yearly testing / inspection program. We have been especially impressed with Jacob, he is very knowledgeable and customer service oriented. Would recommend AME.

2022-12-22T20:15:55.483Z

We chose American Mold Experts after getting some concerning results with a mold test kit. We loved that this company advertised that they use natural products for mold removal because we didn't want to add more toxins to our home. We couldn't be more happy that we hired them! Jacob and Jordan worked around my busy family's schedule. Communication was great! We got all of our questions answered even outside of business hours. They gave us a lot of recommendations and education on how to prevent problems in the future. Our mold problem was on the joists in the basement. They look brand new and our post remediation mold results are well below allowable limits! Very pleased!

2022-07-10T01:07:51.115Z

We were very happy with our experience with American Mold Experts. I will continue to recommend them to any family or friend who would need this service. Jacob and Scott both went above and beyond and continue to be a resource and we are very thankful for them and the company. Don't look anywhere else- go with American Mold Experts.

2022-06-14T23:56:56.613Z

The staff were so friendly and helpful! They answered all of my questions and took the time to sit down with me to review their process and to address any concerns. They respond promptly to follow up inquiries.

2022-06-10T14:59:52.829Z

We worked with American Mold Experts when we found out that the house we had purchased had mold as a result of a plumbing leak. Jacob is extremely knowledgeable and helpful and we cannot say enough good things about our experience. They worked with us as we were on a timetable so that the remediation could be done before our move. The team was very thorough. They identified the problem with testing through a third party and then used great non-toxic solutions to remediate the mold. This was extremely important as I have some chemical sensitivities. Results were verified with re-testing. Scott identified several things to address in the home to keep the air quality in the healthy range. We also needed to address the humidity in our home and Jacob was very helpful and directed us to some companies who were able to help us. They have a great warranty program and their service is phenomenal! There was another gentleman who came out twice who was very professional and went above and beyond. Everyone we worked with was great! Highly recommend.

2022-04-26T14:38:58.849Z

Nice and professional

2022-03-01T22:27:19.669Z

Paid them $400 to never give us the results

2021-04-21T12:45:53.433Z

2021-02-25T00:14:03.504Z

Great service and would use again. Technician was knowledgable, professional and genuinely cared!

2020-11-06T18:32:37.238Z

2020-01-15T19:24:11.127Z

I am so thankful for American Mold Experts, in particular the kindness and knowledge of Jacob. We Recently had to use our warranty (which most companies don’t provide) and it saved us probably thousands of dollars.But what doesn’t have a price is peace of mind. I have learned so much talking with Jacob in the numerous times he had to make a visit to our house- and I am really hoping he will write a book about mold for householders- there is so much basic mold knowledge that I never had before and it helps me feel less helpless about mold problems. Knowledge is power, and Jacob has a wealth of it! But more than that, he is extremely patient with a worried mom- and that goes a LONG way. Thanks, Jacob and the rest of American Mold Experts!

2019-11-06T00:47:52.235Z

We have had the American Mold Experts Warranty program for several years. The house crawlspace was treated for mold a few years ago and is inspected again each year. We receive a thorough report with photos. The inspector calls before the visit to let us know his time of arrival. He has the previous years report for reference. The inspector is professional, thorough and very personable, answering any questions. An excellent service

2019-08-22T02:49:20.000Z

"Unfortunately, most mold inspectors have little or no training in working with people who have environmental sensitivities [or toxicities]. Most mold remediation companies have even less training in this area. People suffering from environmental exposures often need a more experienced and knowledgeable mold inspector and remediation company." -- Dr. Neil Nathan, Toxic: Heal Your Body from Mold Toxicity, Lyme Disease, Multiple Chemical Sensitivities, and Chronic Environmental Illness. That's why I am so grateful to have found American Mold Experts. Bill Nicoll, co-owner, is EXTREMELY knowledgeable about environmental illnesses and takes his job very seriously of helping these people to live in mold safe homes. I was under contract on a charming older home on the Southside that looked like it came straight out of a storybook -- so did the neighborhood. I fell in love. The house was extremely clean, had no musty odors, and hardwood floors and white plaster walls -- materials that do not promote mold growth. I thought my prayers had been answered. Then the inspection report came back... AME saw there had been significant water intrusion (that was not disclosed) and building materials needed replacement, found high humidity coming from the HVAC that needed remediation, and found visible mold in the basement that also needed proper remediation. Then the mold report came in and it showed the house was infested with several species of dangerous molds. The DR had 9000 spore count (should be under 1000). Bill assured me that he could make the home mold safe. Unfortunately the seller would not do a proper remediation with AME, which is what I asked for, and instead I am told they got a quote for $5k from some company like what Dr. Nathan wrote about above. I am heart-broken not to be buying the home but I am so very very glad that I hired AME for the inspection. They saved me from a very bad situation.

2019-08-12T15:41:14.411Z

We worked with this company for remediation of mold found in our home upon selling. Everyone was very straight forward with expectations from the very beginning and nothing changed as they went through the process. It was seamless and effortless and the mold was removed. Brian was great to work with and Karen in the office was superb, as well. We would highly recommend them for inspection and remediation!

2019-08-06T20:36:21.000Z

The crew that came to our house was friendly, considerate, dedicated, and committed to doing the job right. We feel like we were taken care of with genuine concern. Good work!

2019-04-03T16:27:24.000Z

American Mold Experts did a top-notch job from start to finish! I knew that I had ongoing mold problems in my house that were negatively impacting my health and the team came out, inspected the house, identified the problem areas, and educated me on the remediation process. Once I was ready to get started, they came out on the scheduled day, on time, ready to get to work. The team did a pre-work walk-thru with me to show me areas of concern and how they were going to treat the area. When I returned to the home after the remediation work, we did a walk-thru again and the team showed me exactly what they did. Thankfully, the post-treatment inspection showed that ALL previously moldy areas were now CLEAR! Because the home is now clear of mold and mycotoxins, I can now start some much-needed medical treatment. AME made it very easy to understand what was being done to my home and why and the successful results speak for themselves! I'd recommend highly to anyone needing a guaranteed, warrantied mold and mycotoxin remediation!

2019-04-03T16:26:48.990Z

American Mold Experts did a top-notch job from start to finish! I knew that I had ongoing mold problems in my house that were negatively impacting my health and the team came out, inspected the house, identified the problem areas, and educated me on the remediation process. Once I was ready to get started, they came out on the scheduled day, on time, ready to get to work. The team did a pre-work walk-thru with me to show me areas of concern and how they were going to treat the area. When I returned to the home after the remediation work, we did a walk-thru again and the team showed me exactly what they did. Thankfully, the post-treatment inspection showed that ALL previously moldy areas were now CLEAR! Because the home is now clear of mold and mycotoxins, I can now start some much-needed medical treatment. AME made it very easy to understand what was being done to my home and why and the successful results speak for themselves! I'd recommend highly to anyone needing a guaranteed, warrantied mold and mycotoxin remediation!

2019-03-28T21:49:11.000Z

Owners are knowledgable and had gave us information on mold and how to identify. We have e used their products in the home while we remodeled and works great!

2019-01-16T21:11:34.398Z

I had been sick for about 10 years. I felt like I had the flu, headaches, body aches, fatigue, nausea, etc. No doctor was helping me, so I decided to see a functional medicine doctor. After a lot of blood work she told me I had something called Chronic Inflammatory Response Syndrome (CIRS). I had never heard of it and was very skeptical. Fast forward to today. We found out that we had a few spots in our home that had mold and we didn't know. Our dishwasher had an unknowing leak and mold was growing under our hardwood. AME recommended a contractor that knew about mold (not all of them do). He helped get rid of the major water intrusions/mold and AME came and remediated. This is the first time in 10 years that I don't wake up feeling like I have the flu and go to bed feeling the same. I never gave up hope that I would find why I was so sick, but with the help of my doctor and AME I feel normal again. I know many with CIRS that walk away from everything! Working with AME allowed us to keep all of our belongings and stay in our home. I will forever be thankful!!! In addition they were always available for questions! I highly recommend this company.