2026-06-06T20:01:40.411Z

Service was courageous and professional.

2026-06-03T00:00:27.387Z

I had a major failure of my hot water heater and BL James & Son did a great job taking care of everything. They responded right away, because they have an actual person answering the phone, which is somewhat rare these days. Their supervisor did a site visit the next business day and I got a quote within hours. The work was scheduled for the next business day after I approved the quote and the crew did a great job.

2026-05-29T20:56:41.020Z

2026-05-29T20:34:51.620Z

Quick, polite, and explained everything clearly. Very professional.

2026-05-28T03:20:41.002Z

B.L. James & Son technician Israel arrived at 8:41am for his 8:30-9:30 window. He performed three services for me today. He installed a new drain line in my first floor bathroom, replaced a cartridge in my kitchen secondary sink, and replaced a bathroom toilet valve and toilet hardware in my basement bathroom. He was communicative, timely, and bilingual throughout the process. I couldn’t be more pleased with the service he provided.

2026-05-23T17:10:02.044Z

Mark from B.L.James was fantastic. Solved our HVAC problem within minutes, then spent much time and energy making sure it was operating as it should. I couldn’t recommend this company more highly!

2026-05-17T14:56:16.305Z

Really professional and helpful service - very pleased we chose B.L. James over a few others. Great experience this past week when they replaced our aging HVAC system with a new Heat Pump/Furnace hybrid combo. Aaron made two visits to go over options and setup, and the four-man crew was exceptionally strong. Explained what they were doing, answered questions, clearly trained and knowledgeable, and left the site spotless. They day before we also had B.L. James fix a toilet leak and Luis was just as helpful and professional as the HVAC crew. Again, an excellent experience across the board and would definitely recommend to others.

2026-05-14T16:26:48.034Z

Very thorough, reasonably priced, and attentive to taking care of my home. Technician even cleaned my intake vent so my electric bill would stay lower. Used them for HVAC services and plan to use BL James & Son for plumbing as well. So glad I found this company after my other firm closed.

2026-05-12T20:07:42.814Z

2026-05-12T18:38:19.938Z

Customer service was great . Chris and his team was very professional kept us abreast of what they were doing

2026-05-11T19:06:55.637Z

BL James installed and services my HVAC system. The charge today was for my annual maintenance contract and my spring AC tune up. They are a reliable, competent and friendly company to work with. And their prices are fair and reasonable.

2026-05-10T03:46:49.805Z

I want to update my review. Besides HVAC, they do top notch plumbing. Luis and Israel changed out my new kitchen faucet perfectly! They then changed out two toilets in my condo seamlessly!! I am very happy with their work and highly recommend you ask for Luis and Israel for any plumbing work you need done.New HVAC systems are a big investment so I wanted to get it right the first time. B.L James & Son delivered on all points: quality product, price, knowledge, top notch professional and customer service (shout out to Robert and Aaron). Very happy with all the renovation work they did as well. I highly recommend them.

2026-05-08T18:25:08.754Z

Our first experience with B.L. James & Son was fantastic. We messaged them when our ancient hot water heater sprung a leak and they got back to us within minutes to schedule a visit. Got us a very competitive quote right away and worked with our schedules to get someone out to replace the heater ASAP. The guys who replaced it were fantastic: professional, efficient, friendly, answered all of our questions patiently, and left the worksite spotless when they were done. Would highly recommend.Update: called them again when our AC unit suddenly stopped working this spring. Tech was super knowledgeable and friendly and took the time to explain how the system worked while he fixed it. It turned out to be a simple and thankfully inexpensive fix (broken wire from the thermostat) but he went ahead and cleaned out the unit, checked everything, and let me know which parts might need replacement down the road. I really appreciate the honesty, professionalism, and quick response. Would continue to highly recommend.

2026-05-06T17:41:16.253Z

BL James is an excellent, professional service provider. I would feel comfortable recommending them to anyone who is looking for a reliable HVAC contractor in Northern Virginia.

2026-05-06T15:33:57.091Z

Great service, great people, reliable. Highly recommend!

2026-04-24T22:39:19.415Z

The crew were all friendly and set up efficiently and to keep everything clean. They were all clearly trained and focused on their role for our installation. The young man in charge explained everything and showed such pride in their work that I was very pleased too. Great team and clearly well-led by the owners. thank you for caring about our project.

2026-04-24T19:11:54.274Z

B.L james did a difficult replacement of one of our A/C units. They were quick and timely; the new unit works extremely well.

2026-04-22T16:12:01.248Z

Window for arrival and technician call were great! Challenging to play phone tag and get appoint scheduled. I’m a regular customer to know it’s worth the wait!

2026-04-17T15:56:16.300Z

Our go-to company for HVAC service and repair. Aaron and his team are tremendously responsive and helpful. Repairs have been fast and reasonably priced , and they did a great job installing a new system a few years ago

2026-04-14T10:09:49.123Z

I've worked with BL James & Son on many different projects over the last few years. Aaron and Chris are extremely professional, and always do great work. They're reliable, fair priced and efficient.I would recommend BL James & Son for any of your plumbing, heating, or HVAC needs.

2026-04-10T19:15:58.349Z

Jorge did a great job. He came early and worked very fast. I would call and asks for Jorge for any plumbing issues or questions. Highly recommend using B.L. James & Son for all your HVAC and Plumbing needs. Thank you Jorge!Mauricio (with B.L. James) just came and did a fantastic job too! He flushed out the heater and replaced the condensate drain line neutralizer. Unbelievable!

2026-04-08T19:36:36.539Z

Diego, Ever, and DJ were great to work with. They replaced the A/C unit in our third floor apt in Arlington.

2026-04-05T23:58:51.165Z

My water heater failed on Easter Saturday at 1pm. Company owner Billy James purchased a replacement water heater for me that afternoon. His technician, Israel, arrived Easter Sunday morning at 7:31am for his 7:30am appointment (pictured here). Israel was knowledgeable, bilingual, and professional. He left the premises at 10:30am and we had hot water again at 11am that morning! I can only describe this transaction as an absolute lifesaver. Thank you Billy and everyone at B.L. James & Son.

2026-04-04T21:22:57.210Z

A month ago I noticed the insulation around a 35’ HVAC line that runs to a unit in our attic was rapidly deteriorating & exposing wiring to the elements. Based on excellent reviews of B.L. James & Sons I requested & received an estimate for the work within 2 days of my initial phone call. I received a 2nd estimate from another company but chose B.L James & Sons based on cost & the detailed plan for the work. A week later the work started on time and was completed to my complete satisfaction. Highly recommend this company!

2026-03-27T16:05:18.496Z

Mauricio has come out twice to do an inspection and diagnostic of my heating and then cooling system. He took the time to answer my questions and explain his recommendations. Unlike another company I've used in the past, he showed me that I could trust his recommendations.

2026-03-26T18:33:04.108Z

We love working with BL James , they are responsive, professional and accurate. They always deliver on what they promise and are extremely knowledgeable. I am a satisfied customer and will be using them for the foresee able future!

2026-03-24T21:06:44.573Z

The guys were awesome in diagnosing and fixing our hvac. Great service!

2026-03-17T17:36:33.328Z

Super easy to schedule and great communication leading up to the appointment. The tech that inspected and serviced our HVAC was friendly and willing to answer all of our questions. He also gave us clear next steps on services we should schedule, what cleaning and maintenance we could probably do on our own, and what to watch out for as our middle aged system gets older.I will definitely be reaching out again if/when we have any other needs.

2026-03-10T18:08:04.443Z

We had been getting pretty disillusioned with our previous hvac company that showed up in random windows and didn't communicate that well. Them being bought by a private equity company was the last straw (that's a real thing out there in hvac world). When it was time to replace our furnace, i looked for a family owned and run firm and found BL James. Interactions have been very positive, communication has been great via both email to office and texts with the owner. Their system alerts you when they are 15 minutes out and when i stupidly broke something, Mauricio was super pleasant to deal with. On top of that, they found us a very good price on a hybrid heat pump system. Installation went pretty smoothly on a snowy day, one minor hiccup which the owner followed up on next morning to make sure had been resolved.

2026-03-06T21:18:46.359Z

Responsive, professonal and expert sales and install technicians. Could not be happier with the new HVAC system they installed. Like to support local family based veteran owned business in arlington.