T. Sullivan is an absolute champion technician! He knows of what he speaks and is highly professional and friendly in his delivery. It was a pleasure doing business with him. Less

I called Ethridge and was answered promptly. They were courtesy and I told them my problem. They got me intouch with a technician who called me back.He would call me 15 minutes before he arrived. He arrived at my home and saw the thermostat. I showed him to the outside unit and discovered it was the same problem I had last year. ANTS got into the control module and blocked the contact points. No one knows why. It is going to happen when rain drives them from their mound and they look for a dry place. The electric current may also draw them. He replace the module , I payed him , and after a couple of signatures and initial. He went to his next customer. Less

Whenever there’s been a problem with my units, they have someone at my house to fix it within a few hours. And the visit and labor cost nothing because I have a service plan with them that covers such problems and also provides for twice per year maintenance visits. My units are doing great since they installed them in 2013. Less

Mr. Luke Vaughters displays the type of dedication that is rare in this business these days. Reliable, honest, and just a good person all around. If you're looking for someone who really goes the extra mile, this is your guy. He always goes above and beyond for our needs. He will always be our FIRST call for all of our plumbing needs.Give this man a bonus!!!! Less

I'm very pleased with the technician Todd Sullivan's work. I have never seen such a thorough and complete work done before. For many years the HVAC system at our house had been regularly serviced for preventative maintenance/ check up, however none of the contractors had done such an outstanding and detailed job as Todd did today. It seems as if he was taking care of his appliances at his own property. Less

Todd Sullivan was excellent servicing our unit! He provided information we needed to help the lifespan of our unit, as well as recommendations for our ductwork. He was very kind, knowledgeable and professional. Less