onyx relocations llc
2025-10-15T18:14:25.373Z
A cross-country move can be quite stressful and when one company fails in every way imaginable and another steps up to the plate to reduce that stress and show that they care, then you need to make it known. Israel from Onyx Relocations, LLC is not only an honest and humble man, he is a great communicator and a proven professional. I was really worried about my move from California to Florida after being re-assured by a company that claimed that they were movers but weren't and then surprised with phone calls from another company that said they were the same company and they were actually doing the moving. Both of those companies were only interested in me forking over an unbelievable amount of money for no service or assistance whatsoever. It came to light that Israel was contracted at the last minute to do our move even though we started the process and began paying money months before.I realized that he was going to be caught in a battle that neither he he nor I needed when those companies were trying to give marching orders based on money as he drove up with his workers the day of the move. I had already paid these companies way more than the original quote and did not have as much as a problem with paying them more than a problem with the lack of effort on their part of doing anything and demanding/threatening for more money. Israel saw that I was distressed but he and his workers quickly and efficiently loaded his massive truck from two locations and promised to keep in touch on his progress. He did just that! He let me know what was going on as his truck had a breakdown on the trip. I was not upset but thankful that he was making sure I was in the loop. I got no information from the other two fake companies except that they kept asking for more and more money and threatening to put my belongings in storage and not deliver until it was fully paid the way they wanted to be paid which was by wire transfers or Zelle. That should automatically raise suspicion.Despite all this, Israel kept his promise and showed up with his Florida crew and quickly and efficiently unloaded the truck, putting boxes where I requested and re-assembled some items. I had over 178 boxes. The only damage was to two glass picture frames that I had packed poorly. Everything else arrived in excellent condition.In the end, I paid Israel the balance as I know they were not going to give him the money he deserved for doing all the work, communicating and logistics. In the end, Onyx Relocations really saved the day and I am forever grateful for Israel's honesty, work ethic and communication skills. The other two companies are going to have complaints filed against them with the FMSCA and other legal authorities.If you took the time to read this review, please know that you should use Onyx Relocations, LLC because companies like Israel's are hard to find these days. And don't we all want a little reassurance and peace of mind when it comes to moving your life?