The reviews highlight that the service is consistently praised for its quick turnaround, excellent customer support, and high-quality repairs for trailers. Many customers appreciate the knowledgeable staff and their ability to handle urgent situations effectively. However, there are some mentions of a less-than-friendly phone interaction with administrative staff, which may detract from the overall experience for some clients. Overall, the business seems to be well-regarded for trailer needs.
5
Feb 06, 2025
Took an axle down there and they had a new one built the next day. Finding it is a little tricky watch for the sign
5
Dec 06, 2024
I have been going to Henry’s Trailers for many years to service my jet ski trailers. They have always done a great job of identifying important preve...
More
I have been going to Henry’s Trailers for many years to service my jet ski trailers. They have always done a great job of identifying important preventative maintenance keeping my trailer great working order. They have multiple locations and carry almost anything a trailer could possibly need in stock making for quick turnaround times. They also provide a rescue service and navigate the intricacy’s of dealing with insurance claims from start to finish if you do have a problem. These guys are the best in the business. If you have a trailer or are in the market for a new trailer these are the guys to talk to. Don’t get stuck on the side of the road go to Henry’s Trailer.
Less
5
Oct 09, 2024
5
Aug 16, 2024
This is only my opinion experience and I do a lot of google reviews, and if you want to do business with Henry's do not take my word for it, go ahead ...
More
This is only my opinion experience and I do a lot of google reviews, and if you want to do business with Henry's do not take my word for it, go ahead and call them or stop by and find out.Commerciales:I can understand the frustration of some of the reviewers and their low ratings, I don't agree fully with, But I can totally understand because the person that take calls, do estimates, invoices from start to finish is just a tiny bit abrupt. And I don't mean any disrespect whatsoever. But she sort of interrupted many times on the phone and in person and dictated that they were busy and not to ask the employees about questions.and give her a call instead.I am only stating the events.Technical part:Johnny, Shaun and Diego are absolutely definitely most helpful, nice, assuring, respectful and knowledgeable.From the get going, once my axle was there, they helped carrying it and answering my questions since it was a custom built piece.The turn around time was the shortest. In a couple of days, they built much better axle than the original one. A bit pricey (cost me double for a direct replacement part online) but you get a local service (direct interaction), high quality materials and no waiting for shipping or wrong part sent or buyer pays for shipping return cost etc.I have 3 trailers in total, This business is andWill be my first option to go to for sure. I just hope the woman is not angry after putting all the events in here 😉.They have all the parts you can imagine, from the smallest screw or bolt to the largest part in the trailers.Thank you Johnny, Shaun and Diego.Thanks to the woman who did the estimate sorry I didn't catch your name.
Less
5
Jun 03, 2024
Top notch, they stand by their trailers, 1/2 of my lights were out, the tech found the problem and fixed it on the spot. Thanks to Holly and her crew
5
Apr 26, 2024
Great folks that do great work
5
Jan 15, 2024
I can vouch that extremely nice people work here. On 9/5/23, our trailer got a flat tire on Woodside Ave. The most kind man by the name lan (I believe...
More
I can vouch that extremely nice people work here. On 9/5/23, our trailer got a flat tire on Woodside Ave. The most kind man by the name lan (I believe) stopped to help us change our tire, and he was a true lifesaver. Please correct me if I'm wrong on his name. Also, we just found the business card, so my apologies for the late review. Thank you so much for your help back in September. We will definitely use Henry's in the future for our trailer needs!
Less
5
Oct 27, 2023
Great service. I had what I thought were defective hydraulic hoses in which they replaced without question when I returned them. However the second ti...
More
Great service. I had what I thought were defective hydraulic hoses in which they replaced without question when I returned them. However the second time I brought them back they performed a pressure test on the hoses and it turns out they were fine and that it was my installation that was defective. Thanks for the tips and extra service. James
Less
5
Dec 19, 2022
Thank you Henry Trailers for getting our business trailer in and out as soon as possible. Your recommendations for the heavy duty suspension upgrade w...
More
Thank you Henry Trailers for getting our business trailer in and out as soon as possible. Your recommendations for the heavy duty suspension upgrade were very much appreciated. Great customer service, got our company back on the road ASAP. Highly recommend this business and will be back again for future service.
Less
5
Nov 21, 2022
First rate experience repair a trailer. Helpful, knowledgable, friendly, straightforward. Full service shop, will be getting all my business going for...
More
First rate experience repair a trailer. Helpful, knowledgable, friendly, straightforward. Full service shop, will be getting all my business going forward.
Less
5
Nov 04, 2022
Henry Trailers do very good job at a very reasonable price. Will highly recommend them for and trailer repair needs.
5
Oct 20, 2022
Very good customer service on time and very quick at his job..
5
Oct 17, 2022
Great work, done fast and professionally. Thank you will recommend!
5
Oct 01, 2022
Apparently the shop isn't open on Saturday but the service dude happened to be there and temporarily opened up the shop just to get me what I needed. ...
More
Apparently the shop isn't open on Saturday but the service dude happened to be there and temporarily opened up the shop just to get me what I needed. Epic service. Definitely taking my trailer here if ever in need of repairs!!
Less
5
Sep 12, 2022
5
Aug 22, 2022
They are the best they got our boat trailer ready on time and my grand kids were so happy we got to take it to Campland thank you guys for you great w...
More
They are the best they got our boat trailer ready on time and my grand kids were so happy we got to take it to Campland thank you guys for you great work
Less
5
Jul 11, 2022
Highly recommend! These guys helped me out the day before I had a trip to Havasu planned. Thanks for the help!
5
Jul 04, 2022
Great shop. These guys helped us thru a low level emergency and made the weekend happen. Solid company that deserves every bit of 5 stars!
5
Mar 24, 2022
Henry's is the best place around to get your trailer needs met! They have worked on multiple boat trailers for our company and comes through every tim...
More
Henry's is the best place around to get your trailer needs met! They have worked on multiple boat trailers for our company and comes through every time!
Less
5
Dec 14, 2021
Henry’s trailer repair is top notch! I was in a jam a few hours before my trip to the desert they had every tire, rim, and part to get me up to speed ...
More
Henry’s trailer repair is top notch! I was in a jam a few hours before my trip to the desert they had every tire, rim, and part to get me up to speed just in time to leave for my trip! Thanks again guys!
Less
5
Dec 11, 2021
Great service for any trailer suspension needs! They have a mobile service that is expensive but helpful in an emergency. They also stock all the part...
More
Great service for any trailer suspension needs! They have a mobile service that is expensive but helpful in an emergency. They also stock all the parts you could need to replace any suspension parts. We had the proprietary TT system installed on our 37’ fifth wheel to help protect the axles and suspension parts from excessive wear.
Less
5
Oct 07, 2021
Holly and the gang set me up with a new coupler and an appointment for my boat trailer. Worth the hike from Cardiff-By-The-Sea to their shop!
5
Jun 10, 2021
My hubs and bearings were shot on my dual axle 2014 Hideout 26RLS. I took my trailer into Henrys Trailers. I was greeted by a super cute and extremely...
More
My hubs and bearings were shot on my dual axle 2014 Hideout 26RLS. I took my trailer into Henrys Trailers. I was greeted by a super cute and extremely knowledgeable service advisor named Holly. I was on a thin timeline and tight budget. I could not move my upcoming camping reservations for a lengthy repair. Holly moved mountains to make it happen and at a great price. What an amazing experience!! I did not know that they also did all trailer repairs. I made an appointment for August for them to fix all of my interior / cosmetic issues. I will never go to another service center!!!!! I highly recommend this place to everyone who owns utility trailers, enclosed trailers, travel trailers, motorhomes, etc. THEY CAN DO IT ALL!!!!!!! I absolutely loved Holly and the entire crew at Henry's Trailers!
Less
5
Feb 17, 2021
Absolutely the best trailer supply and repair in town. Hollie Henry is third generation and knows how to get it done, even through this Gavin small bu...
More
Absolutely the best trailer supply and repair in town. Hollie Henry is third generation and knows how to get it done, even through this Gavin small business killing. Dont forget to get those re-call ballots in😉
Less
5
Feb 10, 2021
Great people!!Their entire team very helpful and focused on keeping your trailer in safe working order.They give you options so you can make the best ...
More
Great people!!Their entire team very helpful and focused on keeping your trailer in safe working order.They give you options so you can make the best decision for your situation.I wouldn't go anywhere else.Thanks Holli for all your help!!
Less
5
Oct 13, 2020
The team at Henry’s is the best. They’re pricing is fair, they communicated throughout the process and got my 1960’s trailer updated and road worthy!
5
Feb 07, 2020
I got my trailer repaired great services. Very knowledgeable staff, professional. Highly recommended, I’m glad I found Henry’s trailer repair.
5
Oct 03, 2019
5
Sep 23, 2019
I borrowed a trailer for my Model T Ford, and it had an electrical problem. Royce came to my house and had it fixed in minutes! I'd heard about Henry'...
More
I borrowed a trailer for my Model T Ford, and it had an electrical problem. Royce came to my house and had it fixed in minutes! I'd heard about Henry's Trailer Repair from other friends. Now I will recommend them to everyone I know who owns a trailer. Thanks for helping me in a pinch!
Less
5
Apr 17, 2019
Had a blow out on my Trailer and stopped in for new tires. They were busy but able to get me out of there in less then 20 min!! Excellent service and ...
More
Had a blow out on my Trailer and stopped in for new tires. They were busy but able to get me out of there in less then 20 min!! Excellent service and prices
Less
5
Dec 15, 2018
5
Dec 03, 2018
Highly recommend!!! I wish I could give Henry's more than 5 stars.We took our 5 horse trailer to a shop in Georgia (where we drove from) and told them...
More
Highly recommend!!! I wish I could give Henry's more than 5 stars.We took our 5 horse trailer to a shop in Georgia (where we drove from) and told them to fix everything. The brakes were all messed up and the lights needed to be fixed as well. They got the lighting fixed but no brakes. Long story short they insisted my truck was the issue and on the road we went from GA to CA with no brakes.We found Henry's and immediately he seemed bright and worked with us on our tight time frame to head back to Georgia. They fixed a problem with the magnets and figured out where a wire had been pinched that connected to the brand new controller that the shop in GA insisted we needed.Henry's saved us and put us back on the road with working brakes!
Less
5
Oct 12, 2018
Knowledgeable, honest & good prices.
5
Sep 26, 2018
Can’t say nicer things about the service Henry’s provided. They were honest, did a great job, clearly know what they are doing, and even did a little ...
More
Can’t say nicer things about the service Henry’s provided. They were honest, did a great job, clearly know what they are doing, and even did a little extra work to my trailer I didn’t ask or pay for! Definitely will return!
Less
5
Sep 14, 2018
Holly sent 2 guys out today to put a shut off valve on trailer solenoid so I can back up when not connected to pickup. Great job! Even helpe me back ...
More
Holly sent 2 guys out today to put a shut off valve on trailer solenoid so I can back up when not connected to pickup. Great job! Even helpe me back it up with a hand dolly into a very tight area! Bonus service! 2nd time I’ve used them for my triple axel boat trailer. Will use again!!
Less
5
Jul 16, 2018
Our trailer was about to blowout and he not only got us replacements no sweat, but he also upgraded our tire size to a better, more economical tire si...
More
Our trailer was about to blowout and he not only got us replacements no sweat, but he also upgraded our tire size to a better, more economical tire size. Roy is good people, and without a doubt a life saver. He deserves more than 5 stars.
Less
5
May 15, 2018
Thank you Holli and Royce at Henry’s Trailer Service for hooking me up with 5 new 14-ply, heavy duty trailer tires! I dropped the old ones off and ha...
More
Thank you Holli and Royce at Henry’s Trailer Service for hooking me up with 5 new 14-ply, heavy duty trailer tires! I dropped the old ones off and had the new ones mounted and ready to pick up the next day! The horses and I appreciate the great service, quick turn-around and for looking out for our safety!
Less
5
Aug 14, 2017
Royce was a blessing. He helped us when we needed trailer work done a late afternoon and really came through. Very knowledgeable and reasonable pricin...
More
Royce was a blessing. He helped us when we needed trailer work done a late afternoon and really came through. Very knowledgeable and reasonable pricing. If you have a trailer and need any work done. Call Royce.
Less
5
Mar 30, 2017
Royce was very helpful, not only did they carry in Stock some wheel bearings that no one had in San Diego, he had the whole hub assembly, which for a ...
More
Royce was very helpful, not only did they carry in Stock some wheel bearings that no one had in San Diego, he had the whole hub assembly, which for a few bucks more I saved time punching out races to replace them with new ones.
Less