Columbia Rug has been great to work with as we go through the exhausting process of finding someone we can trust to do a large flooring project.We had 3 different places quote the project and 2 things stood out for us.Brenda, our sales rep in the store, had a great focus working with us and discussing options as we are redoing 2 stories, and a basement. She helped explained everything we would need done for a complete project. Helpful and friendly.The other thing was Warney (sp?) He came out to measure our house. He was friendly and professional. You could really tell he knew what he was talking about and actually talked out an alternate flooring design around one of our rooms.

I absolutely love my new kitchen floor!!! Brenda made the start of this process so easy. It was definitely cheaper than I thought it would be, which is a bonus. When the guys showed up, they were all such gentleman and very hard workers! I wanted the best for this project, and Brad and his 2 other men were just amazing!!! I I hope Anyone who is considering replacing tile on their floors will call Brenda!! Thank you so much for everything ❤️

Brenda was terrific to work with. She was very patient as she helped us decide what carpet would be best for our home. The installers were wonderful. They were super easy to work with, polite, friendly and very good at what they do!! Would definitely choose to use this company again should the need arise.

One of the best hidden treasures I have found living in the greater Peoria area!! Very nice/ helpful staff, and what great deals they offer! Never hurts to go in annnd take a look!!

Kyle was incredibly patient and helpful while I was looking to decide between vinyl and laminate flooring. He took the time to explain everything and never rushed the process. I truly appreciate his knowledge and support!

Brenda was amazing to work with! She was very knowledgeable, friendly, and helpful.

Kyle is an asset to your company. He was extremely knowledgeable and helpful.

Brenda was wonderful to help me find and get exactly what I wanted! Great experience!

We are very pleased with the job Warne did installing our carpet. He paid attention to every detail and the end result was fantastic. We are also very grateful for his professionalism.

I have recently had Columbia Rug, carpet my bedrooms and living room, in addition to a laminate floor in my sunroom. I cannot give the people that work there in addition to the guys that do all the labor enough praise. Super nice and very affordable. Also, in the past have purchased finished carpet pieces that are beautiful. I highly recommend this store. You won’t be disappointed ❣️

My husband and I decided we wanted to have vinyl flooring put in our living room. We stopped in to Columbia Rug in Peoria and met with Brenda. She knows her stuff!!! She sent us home with samples and we chose what looked best for us. She walked us through everything considering we’ve never had vinyl flooring. She was so knowledgeable. Dave came out and with in a couple of hours we had new flooring. He was awesome too! Thanks again Brenda!!! If we need anything else, you will be our go to person!!! Our floor is beautiful 😊

Brenda was So nice and kind to us.Extremely helpful..Andy and the other carpet layer.Did a awesome job.Perfection..

We had a great experience beginning with Brenda at the store who was so helpful to us and the installers were professional and friendly and did a great job. I would recommend Columbia for flooring needs.

We have spent months trying to decide what we want for flooring downstairs. Brenda and Paige were so helpful and patient as I went through all the options and made a decision. I appreciated their advice and knowledge in the process.

Alyssa was fantastic at helping me choose vinyl plank flooring for our lower level. I was worried about putting it against brick but she helped make the brilliant decision to choose Vinpro edging at the base of a brick wall. It looks awesome!Max and his installation crew Ryan and Dylan were extremely efficient and very professional. They kept me informed of the projected progress and validated any installation questions and choices.This is my second experience with Carpet One and I will always go back there for my flooring choices. I highly recommend them

We knew within 2 minutes of talking with Alyssa and Page that we were getting the best kind of help that we needed. They listened carefully and handled all our problems from A-Z. The flooring that was picked out for us was perfect. We had exhausted ourselves looking at several other places and getting the usual 'welcome and help yourselves attitude'. I love it when you can feel the sales people really want to help you. Hands down, we couldn't have asked for better service.The floor installer did a top notch install as well. Perfect job and took care in bringing supplies in and out of our home.We truly can't say enough good things about our experience. Their staff is top notch!Thank you so very much ladies! You are the epitomy of going above and beyond for great customer care.

Great selection of rugs and flooring! Alyssa was very helpful, and I love my new rug!

Brenda was so helpful. She found out what we wanted and took the time to help us find just the right area rug.

My husband and I worked with Brenda for the purchase of carpeting for a bedroom and basement stairs. She was very helpful. We also had a good experience with the gentleman that came to measure, friendly and quick. As of now we are waiting to have the carpet installed. I will surely resubmit my review if there are any problems with that process.