Kings Auto Body LLC
2026-02-16T22:17:56.141Z
I was about an hour away from kings Auto Body. I called and spoke to a lady over the phone. Because she told me that they are certified in repairing telsas, I asked for an estimate, she said, no problem come in and we'll give you an estimate. When I arrived she said, it will be $20.00 for an estimate. I told her why didn't you tell me that over the phone? She said because you didn't ask. I said because normally shop don't charge for an estimate. Interestingly, another customer was complaining about the same issue of changing for an estimate. If it's there policy to charge , that's fine. My complaint is , she should've informed me that their was a charge over the phone, I wouldn't have drove about an hour to get there. A big waste of time.