What our clients say about us
5.00
240 reviews
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AI Summary
Overall, customers consistently praise the exceptional service, attentiveness, and friendly staff at the establishment, highlighting personalized care and thorough eye examinations. Many appreciate the extensive selection of stylish frames and supportive guidance during the selection process. There are no noted drawbacks, making it a highly recommended choice for optometry services.
5
genuinely helpful and polite staff! definitely would recommend. superb!
5
Huge thank you to the team at Harper & Cooper. Harps helped me pick out glasses that I feel great in!! She has a superb eye. It took me sixth mon... More
Huge thank you to the team at Harper & Cooper. Harps helped me pick out glasses that I feel great in!! She has a superb eye. It took me sixth months of looking in lots of different opticians for my first pair of glasses I really struggled to find something I like. As soon as I went in to H&C though Harps picked out 3 perfect pairs, I then had to narrow it down :-). The team are super friendly and put you at ease as soon as you walk in the door, a warm family business and totally professional. Thank you! Less
5
Harp saw me last minute with a foreign body in my eye. She saw me very quickly, was very attentive and gave thorough service. Cannot recommend enough!
5
Had an amazing experience at Harper & Cooper Opticians. It was my first time there, and the optician made me feel so comfortable throughout the whole... More
Had an amazing experience at Harper & Cooper Opticians. It was my first time there, and the optician made me feel so comfortable throughout the whole process. The rest of the team were also fantastic—they were so helpful in helping me choose my first pair of glasses. Definitely recommend and will be returning! Less
5
So glad that I was recommended here for my daughters' routine eye tests. They really put them at ease (especially my youngest who had never had a test... More
So glad that I was recommended here for my daughters' routine eye tests. They really put them at ease (especially my youngest who had never had a test before) a great selection of frames and my daughter was made to feel really special when she was told that she would need them full time. Less
5
I had an allergic reaction to my eyes and harper was able to fit me in her busy schedule to accommodate me.. felt very reassured with her knowledge an... More
I had an allergic reaction to my eyes and harper was able to fit me in her busy schedule to accommodate me.. felt very reassured with her knowledge and gave me a plan to help my situation...excellent service...excellent customer focus..helped me out alot Less
5
After being steered in the wrong direction from a popular optician retail chain, I decided to call Harper and Cooper based simply on their reviews. Fr... More
After being steered in the wrong direction from a popular optician retail chain, I decided to call Harper and Cooper based simply on their reviews. From the moment they picked up the phone I felt reassured and they were able to schedule an appointment for my 3yo son the same day! Communication was clear and email correspondence for next steps was lightning fast, clear and informative. My son just received his pair of glasses today and his whole world changed. Forever grateful for the professional service and prompt care. Thank you all very much! Less
5
An excellent service by friendly, professional staff.