Customers consistently praise the exceptional service and attentiveness of the staff, noting their thoroughness and willingness to accommodate individual needs. Many appreciate the wide selection of stylish frames and the personalized, welcoming atmosphere. There are no significant drawbacks mentioned, highlighting a highly positive overall experience.
5
Apr 18, 2025
Harp saw me last minute with a foreign body in my eye. She saw me very quickly, was very attentive and gave thorough service. Cannot recommend enough!
5
Mar 14, 2025
Had an amazing experience at Harper & Cooper Opticians. It was my first time there, and the optician made me feel so comfortable throughout the whole...
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Had an amazing experience at Harper & Cooper Opticians. It was my first time there, and the optician made me feel so comfortable throughout the whole process. The rest of the team were also fantastic—they were so helpful in helping me choose my first pair of glasses. Definitely recommend and will be returning!
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5
Mar 01, 2025
So glad that I was recommended here for my daughters' routine eye tests. They really put them at ease (especially my youngest who had never had a test...
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So glad that I was recommended here for my daughters' routine eye tests. They really put them at ease (especially my youngest who had never had a test before) a great selection of frames and my daughter was made to feel really special when she was told that she would need them full time.
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5
Feb 19, 2025
I had an allergic reaction to my eyes and harper was able to fit me in her busy schedule to accommodate me.. felt very reassured with her knowledge an...
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I had an allergic reaction to my eyes and harper was able to fit me in her busy schedule to accommodate me.. felt very reassured with her knowledge and gave me a plan to help my situation...excellent service...excellent customer focus..helped me out alot
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5
Jan 23, 2025
After being steered in the wrong direction from a popular optician retail chain, I decided to call Harper and Cooper based simply on their reviews. Fr...
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After being steered in the wrong direction from a popular optician retail chain, I decided to call Harper and Cooper based simply on their reviews. From the moment they picked up the phone I felt reassured and they were able to schedule an appointment for my 3yo son the same day! Communication was clear and email correspondence for next steps was lightning fast, clear and informative. My son just received his pair of glasses today and his whole world changed. Forever grateful for the professional service and prompt care. Thank you all very much!
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5
Dec 14, 2024
An excellent service by friendly, professional staff.
5
Dec 13, 2024
I've recommended Harper and Cooper to so many people in real life, I thought it was about time that I should leave them a review too. I've been going ...
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I've recommended Harper and Cooper to so many people in real life, I thought it was about time that I should leave them a review too. I've been going here for the past four years, and every time I come in the team are so wonderful!The eye tests here are thorough, I've had negative experiences with chain opticians where they've given me the wrong prescription because they've had to rush through my eye test. I've never felt that that was the case with Harper and Cooper, in fact they go above and beyond to make sure that my eyes are healthy.They've also got an incredible range of frames, all of which are super stylish. I've been into opticians before where in a giant store I've only got 2 or 3 options that are suitable for my prescription and size. This place always has loads, I end up trying on a bunch each time and I love that the team encourage me to go out of my comfort zone and try new things! They never make me feel rushed or like I'm being annoying when I take ages to decide, and have even let me know when they're expecting deliveries of new frames so that I have even more choice.The best experience I've had at an optician hands down!
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5
Dec 13, 2024
Harps was amazing with my children - really helpful. And the staff were all welcoming and super helpful. Thank you.