Lifetime Fence and Deck
2026-06-23T14:08:27.654Z
We hired this company through a recommendation from Lowe’s, as they were one of the contractors recommended to us as Lowe’s credit card holders. Because of that recommendation, we felt confident moving forward with a nearly $14,000 fence installation.Less than a year after installation, we began noticing that our large double gates were tilting and sagging. We reached out with photos at the time but never received a response.Over the years, the problem continued to worsen despite replacing the wheels and adding additional support in an effort to keep the gates functional. The gates have now deteriorated to the point that they require complete replacement.We recently had three separate fence professionals inspect the gates, and each expressed concerns regarding the original gate design and support system. When we contacted the original installer hoping they would stand behind their work or offer some assistance, we were told the gates would need to be replaced.The most disappointing part of this experience has been the lack of communication when concerns were first raised and the lack of support now that the gates have failed. A major investment like a fence should last significantly longer than a few years before requiring thousands of dollars in replacement costs.We chose this company based on a trusted recommendation and expected a much longer-lasting result. Unfortunately, that has not been our experience.