Seacoast Factory Direct and the owner Keith are absolutely wonderful. From the very beginning on initial selection, competitive price quotes, ordering, lead time estimates, delivery arrangements, onsite delivery and after the sale, Keith has been very responsive to phone calls, emails and texts. This is much more than we received from many other places during our journey to a final selection. His products are top shelf at affordable prices. Our Swim Spa is amazing and such a wonderful experience. It makes our home feel like a resort. We highly recommend Seacoast Factory Direct and Keith. You won’t be sorry. Less

Worked with Joe on this renovation and he was very helpful and accommodating for my wishes for my new kitchen. I used this company before in my last kitchen makeover and this was went as smoothly as the last one. Less

I have gone to Ryan twice for cabinets. Both times I was highly satisfied, Ryan was very professionally patient, very knowledgeable good sense of humor I enjoyed working with him and the company, Less

This is the second time we used Joe and Universal Cabinets. Joe was extremely helpful and you can’t beat the price for some high quality cabinets. He was also innovative with our space and we were able to maximize functionality. Highly recommend Joe for your kitchen, bath, and bar projects. Less

Extremely happy with our new Fabuwood Cabinets. Ryan Harrington was extremely patient and very easy to work with. He listened to us and provided us with all the answers to any of our questions. Delivery was quick and easy. Quality of the Fabuwood cabinets is very good. Price was very good. Customer service is top notch. Very highly recommend. Less

Worked with Joe, he was very helpful through the whole process. Described what we were looking for and he made it happen. The cabinets came in as described and on time with no damages. Even after delivery I had a few questions that Joe helped me with. Overall I would rate A+ service and sales! Would highly recommend (ask for Joe) Less

Joe White did a great job designing our small challenging cottage kitchen. I initially planned to use flat-pack cheaper commonly used kitchen, but the quality of those cabinet boxes and the time it would take to build and install made me look at custom-made options. I loved Joe’s creative design solutions maximizing storage with a clean look with much higher quality cabinetry than flat pack. I like having wood boxes rather than particleboard/pressed board material that once wet, is ruined. Good soft-close drawers. Excellent corner cabinets with accessible turning shelves to find things in the back. One snafu: We had a choice of delivery or pick up from the New Hampshire warehouse and decided to pick them up. There was miscommunication at the end about credit for pick up vs. delivery, which took a bit too long to resolve. It was resolved, and the rest of the process was perfect. If we need cabinetry again, I would buy from Universal. Less

Worked with joe on a kitchen design. This was a DIY project. Cabinets were delivered and guys put some in garage and some in kitchen like I asked. Joe was great to work with, and since this was a DIY he answered my questions quickly. We use again and recommend to their friend Less

We had a very good kitchen buying experience with Joe. No pressure, just good insights, opinions and suggestions. The designs were very good, he was fast and efficient, and the product was delivered meeting my expectations. Less

I am so impressed with this company! Joe White was fantastic in helping us lay out our kitchen needs and had wonderful ideas. The cabinets arrived much faster than any other company could deliver and we are super impressed with the quality. We completely gutted and redid our kitchen for a fraction of the cost we had been quoted elsewhere. I highly recommend this company! Less

We love our new kitchen, and so does everyone we show it to! Even our contractor came back to take photos. The cabinets are beautifully finished, sturdy and high quality. Just what we were looking for. And we saved so much money on both the cabinets and the installation. Ryan Harrington listened well to our complicated design. He never tried to upsell us to more expensive products. He pointed out a cabinet placement that has caused problems for other customers, and explained why, but was fine when we decided to go ahead with it (it works fine for us because we were aware of the potential issue). He always responded promptly and was great to work with. I would highly recommend Ryan and Universal Factory Direct. Less

We worked with Andy for our cottage kitchen remodel design. He was super to work with. Very knowledgeable, professional, responsive and had the vision to make what was in my mind a reality in his design. I loved the color design printouts. Thank you Andy. We couldn’t be happier. Less

We had a wonderful, easy experience working with Joe White. We brought in the room measurements for our kitchen and he quickly went to work designing and taking our feedback to come up with the perfect design. We live out of state and joe accommodated our scheduling needs. Prices were very fair and cabinet quality met our expectations. He connected us with his contact at granite plus for the countertops and we were able to find the perfect color and price. After installation, we had 1 cracked cabinet door. Joe had a replacement for us in a short time. No questions asked. We are very pleased with our new kitchen and highly recommend Universal Factory Direct. Excellent customer service and affordable prices. Less

My builder brought me to 2 kitchen cabinet companies and was given $50,000 and $65,000 estimates for shaker white cabinets. My cabinets from universal were $20,000 look the same open and close the same and appear to be the same quality. They came on time( 3weeks!! ) ready to install just as easily as high end. love the way it came out. Ryan was our sales guy and he worked hard to get us what we wanted in the price range I wanted. He ran 3 estimates and one twice for different brands and went above and beyond every step of the way. I recommend Ryan and this company to everyone I know! Less

I’ve had a wonderful experience with this company. Initially, I ordered kitchen cabinets a year ago. I ordered a hot tub. I’ve had nothing but gratitude in quality and service. Less

Working with their design team was easy and helped me create the kitchen I was looking for. I couldn’t have done it without their help. Joe White was especially helpful both during the design process and as support as the cabinets were delivered. A great asset! Less

My wife went to Portsmouth and worked with Jenny on the design and cabinet selection. When the cabinets arrived I unboxed them and installed them over a 3 day period. We have a pantry, upper and lower cabinets, and an 8' long island set-up as well as refrigerator surround and cabinets over the fridge. I was very happy with the quality and finish of the cabinets. Customer service was also very good in that we had a trim piece with a minor coating issue which Jenny quickly addressed and had a replacement trim in our hands within a couple of days. The cabinets are very solid--no deformation when hanging or moving around. The slides, hinges, and drawers all work very well. We've had them for several months now and we are still very happy with them. Very good quality at a very reasonable price. I will definitely work with UFD again if I decide to do another reno. Less

Ryan was great to work with from start to finish. Very responsive to any questions or issues. All our new Cabinets made our new kitchen! We could not have done it without the expertise of Ryan. Less

Ryan helped me pick out the cabinets for my small basement bar and referred me to a great countertop supplier. They give you a quick 3D rendering; so, you have a good idea of what you’re getting. One of the cabinets arrived damaged, and they were quick to send a replacement. Overall I had a great experience with them! Totally recommend. Less

Joe White worked with us to ensure our kitchen was designed to our needs. Zero sales pressure, just a focus on what we wanted. The cabinets are rock solid, good quality product and my team had no problems with the installation. The price was inline with all expectations and our kitchen remodel was on time and within budget. Would I work with Joe again(?) Yes I would!!! Less

Great experience working with Ryan. He made the design process easy and responded quickly to all of our questions. He even personally delivered our cabinets when there was an issue with the original delivery date and we were on a very tight schedule. Would definitely recommend! Less

Universal Factory Direct was an excellent experience for our kitchen project. They were very helpful in working with us on our specific kitchen needs to ensure the cabinets we wanted, we received and fit perfectly. Delivery was an excellent experience too, shipped on time and all materials were ready for installation. A special thank you to Ryan Harrington who helped us from beginning to end. He was always available and helpful for any changes and questions we had. A big thank you to you and your team. Less

I worked with Ryan, he was great and patient with my multiple design idea changes. I shopped around to a few different places when deciding on cabinets. His quote and product dimensions worked out better for me. The product all arrived when Ryan said it would and they even let me pick up an extra toe kick from the warehouse. Less

We worked with Ryan Harrington. Excellent service, answered all the questions and keeps supporting us with the next steps. The selection also is excellent and addressed our budget plus gave us choices. Great service. Ryan, THANK YOU Less

IN A WORD "UNBEATALBE"! 2 years ago I checked out the website for Universal Factory Direct and thought "These prices are too good to be true!" I thought it had to be some kind of a "bait and switch". Boy was I wrong. THEY ARE FOR REAL. I got the nicest cabinets and got them for so much less than the big box store wanted to charge me for crappy cabinets. They came in all assembled and they told me it could be up to 3 weeks for delivery because it was during the pandemic but it only took 10 days and I had them all made to my specks. I got the color I wanted and the style I wanted for so much less than any of the places I got quotes from. Now it's 2 years later and I can say they are holding up really well and they still look great. I tell all my friends and now I am telling Google THIS PLACE IS THE BEST!! EASY TO DEAL WITH, HELPFUL AF AND THE PRICE WAS UNBEATABLE. Every contractor, plumber or electrician that has been in my kitchen since has asked about them and said how nice they are without me even asking for their opinion. Yes, they are that good!!! Andy was my designer and he was so great. Less

We had a great experience with Universal Factory Direct. Joe was very helpful with giving us design tips. We are very pleased with the quality of the cabinets. Our contractor was very complimentary of the quality as well! We chose Shaker Grey for our color and couldn't be happier! Less

We had a great experience at Universal Factory direct. The cabinets are very good quality. I’m sure that we saved money and got a decent and comparable cabinet. Ryan Harrington was our rep and he was great. He went above and beyond for us. Less

We were closing in on a house without a kitchen and needed to build it fast! But we needed it to be exactly what we wanted - the best it could be and no less. Joe enabled this every step of the way! The cabs themselves were so lovely. But he helped game out every last metric detail rapid fire with only our rudimentary sketches and measurements as canvas. Everyone who walks in here loves it!! Thank you guys for the premium expedite service. Less

I was tasked with totally updating a small 2nd floor kitchen apartment in an historic house which hadn't seen much attention since the late 1950's. Thanks to Sean who took a lot of time designing & fitting new cabinets in such an awkward space. The finished product is fantastic! Less

Joe was so helpful listening to our thoughts and concerns, made some great suggestions and our kitchen came out wonderful. This is the first house we built and make our kitchen, beautiful, functional and a central part of house Less

I ordered my cabinets from Universal factory direct. They were the most friendly attentive customer oriented company I have ever dealt with Joe, White is the best !! I highly recommend buying cabinets from this company. It was a great experience. Less

Joe and Jen were great to work with. We have remodeled three of our four units and they were very helpful with our kitchen design. The cabinets are very good quality and we always recommend Universal Factory Direct. Less

It's been a year since our kitchen was installed and I'm still loving it! Joe White did a wonderful job designing the space and we used his recommended installer, flooring company and counter top company. All the work was done in a timely and professional manner at a reasonable price and the quality of the materials is wonderful. I am very pleased with our kitchen and highly recommend Joe. Less

We had a good experience with Universal Factory Direct! They planned our kitchen and bathrooms. Good quality and service! Ryan did a good job and was very helpful. The project turned out great! Less

Ryan was easy to work with. He happily showed us options and different possible kitchen designs. He was very laid back, no pressure. Over all, it turned in to a fun experience. We are very happy with the end product. Less

Worked with Sean Connors who let us in the showroom just as they were about to close. He took the measurement details of the kitchen, showed us various options, made suggestions, and provided an initial cabinet layout. Because the space had nonstandard dimensions Sean worked with us to provide unique solutions over the phone and internet as we live over 150 miles away. He did an outstanding job. I can not say enough about his knowledge, problem solving, design ‘tricks’ to save money, and overall professionalism. Delivery went smoothly. The drivers were on time, careful, and courteous. I did a lot of research on the cabinets and cost as I’m a woodworker. They are better made and the best value you can get. We’ve had them almost 2 years now and I still smile when I look at them. If I ever need more cabinets this is the first place I would check out. Less

We went into their warehouse/showroom with a hand sketch and Ryan helped us lay out the entire kitchen, we ordered the cabinets that day and they were here following week. Less

We have ordered cabinets several times from UFD. Joe has always been very efficient with plans, quotes and orders, helping to keep our projects on time. UFD is our only source for kitchen cabinets. Less

We're very happy with our new, "upper" cabinets! They match the 25 year old existing cabinets almost exactly. Joe was great to work with. We'll return if we ever rehab! Less

I develop real estate and have worked on many projects with Universal Factory Direct. I’ve had great dealings with Joe & his staff. The service is helpful and delivery is quick. They are willing to help if there’s an mis-measurement or any other issue. The cabinets are high-quality. Why pay premium for box-store dreck? I recommend Universal Factory Direct. Less

It isn’t often that customers publicly feel compelled thank companies for their services or products. It’s even more rare to express gratitude to a company you’ve never purchased anything from! But the folks at Universal Factory Direct send me the all the missing shelf clips for the kitchen cabinets in my home that seller didn’t leave. That’s so above and beyond being responsive, compassionate and dedicated that I hardly know how to thank them. Yes, there are still really nice people out there and really good companies. Less

We worked with Ryan to design and select cabinets for our new kitchen. The entire experience was top notch! Ryan's professionalism, helpful suggestions, and willingness to accommodate our pickup requirements was stellar. Ryan also went above and beyond in getting us a piece of additional trim to complete our installation. Best of all, the price/quality ratio of UFD's products is hands-down unbeatable. You cannot touch real plywood box construction cabinets elsewhere at UFD's prices. I will definitely buy from UFD again and highly recommend them! Less

We have purchased five kitchens from Joe. We are very satisfied with the quality and turnarounds. Price points are important for our business and these cabinets meet that requirement. Joe is our “go to” guy for cabinets! Less

I heard Universal was good and gave them a call. I was directed to Ryan. He guided me through the cabinet layout which directed the overall shape of the kitchen. I'm a mechanical engineer, but not a cabinet guy. Ryan is. I had some angle cabinet issues and he worked right through them. there a pleasure to use and it was a pleasure to do business with Ryan. My Son is redoing his kitchen, inspired by my kitchen and we wouldn't go anywhere but Universal. Less

I did have an issue with some draws lining up. They were quick to replace. I would recommend them. I picked up the bathroom vanity and installed ourselves. Less

This was a great experience as my husband was installing them himself. Joe from Universal Direct were very responsive and helpful and our deliveries were fast. We had multiple orders as we added cabinets as we worked on the space and even when there was a mistake, as the factory sent a corner cabinet with a reverse door, it was taken care of immediately and new one resent! Have recommended them and would do again happily! Less

I've worked with Joe White on at least 20 kitchens, I've always had good experiences with Joe. He's always been quick to respond with getting me quotes and plans. Anytime we've had any issues, Joe took care of it in a timely fashion. I would and will continue to use Universal Factory Direct, I'd recommend Joe White and his team anytime! Tom Menard Less

I ve worked with Joe on several kitchens all of which have come out great. Availability price and delivery are hard to beat. His ability to put together a custom kitchen on a builders budget with a great product is second to none. Less

Went to Joe White who designed my new kitchen. He had several ideas that we incorporated in the design that really put the new kitchen over the top. They have great customer service and he met the delivery date. Would recommend Joe to anyone wanting help in designing a kitchen. Less

Ryan was great! He was always there to answer any questions. The cabinets where ready to be delivered in half the time and look beautiful. Highly recommend! Less

Ryan was amazing... he goes above and beyond for his clients. He is professional and knowledgeable. His recommendations were spot-on!! I have used him for 2 projects and have referred him to other people! Less

We needed a new hot tub fast before planting a new lawn. We had excellent customer service. Communication was great--very responsive. We then went to view the tubs and met Jen in person. We loved the professionalism and customer service, as well as the quality product at a great price. Delivery was fast! Techs on site were courteous and professional. Very pleased and would highly recommend. Less

Ryan and everyone at UFD were great. Our kitchen remodel couldn’t have gone better. Great price, great quality, great service. Thanks for all you do! Paul Robinson Less

Called Joe White and he designed a kitchen for me that surpassed my expectations. Made corrections on the fly and he was very responsive. Thank you Joe for helping to ensure that my project was a success! Less

I worked with Ryan who was very easy going, responsive and amenable to the multiple changes I made along the way. You need to be patient in his job, and he was!! Less

Ryan Harrington was wonderful to work with. He helped us create the kitchen of our dreams! So happy with the results and highly recommend Ryan and Universal Factory Direct to anyone looking to do a kitchen remodel :) Less

This was my fourth kitchen with Ryan at Universal Factory Direct and again my expectations were blown away. This project didn't go like passed new builds and Ryan went above and beyond with his customer service to my client and his communication. I've never had an error or damage not be corrected and made right immediately. As a business we won't be doing any kitchens that aren't through Ryan. Thank you for bring so awesome, easy, and putting in the extra attention to give our customers the same awesome experience we get with every project. Projects that don't include kitchens aren't as enjoyable anymore. Less

Ryan is the best! Another customer referred us to Universal Factory Direct for kitchen cabinets and we're glad they did. The original consultation was great. Ryan took time to understand our needs and vision for the new kitchen. During our second meeting he discussed kitchen workflow to ensure the design layout met our needs. At the third and final visit, he recommended a few addons to optimize storage and workflow. Thank you Ryan! Less

Joe White was amazing. So easy to talk to. Understood everything I needed. I changed my mind several times on different things and he was always so receptive. I think I had my cabinets in 2 weeks. Great quality. Less

I wasn't sure what to expect, but I was pleasantly surprised. I bought my spa at the beginning of the pandemic and other retail stores were backlogged by 6-18+ months and demanding CRAZY prices...many had also stopped delivering. After a ton of research, I came to the conclusion that Universal Factory Direct was offering a similar quality spa for thousands of dollars less than the big name brands. I looked into the construction process, components, and electronics and was surprised that everything looked as good as the big guys! I spoke with Jenny and did most of the deal over text message...Felt a little bit nervous about it, but it has paid off. My spa has been running year round for nearly 2.5 years. My family and I have gotten a ton of use out of it. It looks great and has served us well. I'm glad I decided to go with them for this major purchase! Less

The price was good. We love the hot tub but you get what you pay for. You can forget about customer service. You won't get anyone on rhe phone after you receive the hot tub. I had a problem setting it up and had to call the factory. Less

Ordered my spa over the phone during a challenging time. UFD kept me informed and proposed options to speed up delivery. Delivery of spa was handled very well, with a large hill and small gate to navigate. Spa has been great since installed. Less

Overall, we had a good experience with universal factory direct. Our delivery was delayed for several months due to supply chain problems during the pandemic. No fault of UFD. Upon delivery, we received an incorrect spa cover; When we contacted them, they delivered the correct one and refunded the cost of the cover lifter which did not work with the correct cover. Minor annoyances but they were rectified. . .the spa is great! Less

I just purchased my second hot tub from Universal Factory Direct (4 years apart) for a new house i just moved into. They were absolutely the best to work with both times. They sell a great product at a fair price with the personal service to go with it. I worked with Joe and Jenny White both times, I can't say enough about how easy they made the experience. Thank you! Less

We bought our hot tub from Universal Factory Direct and have enjoyed it ever since. The experience was one of the best I have ever had. Delivery was smooth and we have not had a single issue after a full year of use. I highly recommend Universal for buying a hot tub. We also bought our kitchen from this company and had the same superior service and experience. Just a great company to work with. Less

We had to have our kitchen remodeled unexpectedly and Andy at Universal was fantastic to work with. Andy worked within our budget for our cabinets. There are many cabinet styles and colors on site, along with countertops choices. Delivery was flawless and on time. Justis M. and Tyler B. were professional when delivering the cabinets. Although I hope to not have to renovate my kitchen again for a very long time, I would definitely use Universal Factory Direct again. I have already referred a few friends. Less

Ryan at UFD was extremely easy to work with, making my job easier and our customers feel like the priority that there projects are. The kitchen is the heart of the Home and Ryan really helped us bring these visions to life! Less