Bought a hot tub from the store 17 years ago, but sold my home last year and have been without a tub for too long. Decided to return to the Hot Tub Store, and so glad I did. Salesman Nick was very helpful in giving me lots of info on the Mini, making my decision stressless. My tub was delivered in two weeks. Delivery went very smoothly, by two very efficient spa movers. The following day Ben came to my home and gave me instructions on using the spa. Wonderful service and professional staff. I feel confident that any issues that might arise will be handled with the same care and professional manner I’ve always experienced with the Hot Tub Store. Less

We had a great spa orientation—Benjamin did an excellent job walking us through everything. He was clear, knowledgeable, and patient, making sure we understood how to properly maintain and enjoy our hot tub. The whole process felt thorough and easy to follow. Highly recommend asking for Benjamin if you’re new to spa ownership! Less

I cannot say enough good things about this store!! Terry Rich walked me through every process, responded to my every question, called after installation to be sure everything was going OK. He went above and beyond! Once the tub is installed, they will set up an orientation for you to walk you through the new tub. Victor came to my house and spent a couple hours showing me different settings on the tub, how to maintain the water, etc. With a new hot tub, I was not sure about maintaining it, but between Terry and Victor, I was able to figure out what I needed to do and be comfortable. I love my new hot tub and will send my friends that way, if they are in the market for one! Less

My experience with the Hot Tub Store has been a pleasure from start to finish. Their sales staff were knowledgeable and helped me pick the perfect spa for me. The installation process and training session were thorough and flawless. I opted for the one year Concierge service for monthly maintenance and cleaning of my spa and am glad I did. They’ve done a great job at maintaining my spa and providing support and technical expertise in an exemplary and timely manner whenever needed. I highly recommend The Hot Tub Store. Their sales and service is the best! Less

Benjamin was super clear and patient with us, explaining a lot of information and answering all our questions. Very happy with the products and service! Less

Benjamin and Victor did a great job with our repair and took all the time necessary to explain functions and features we love our high life hot tub this is our second one and appreciate the excellent service and communication we look forward to many more years of enjoyment of our spa we highly recommend a hot tub store their products and service personnel. Less

Ben was very good at educating me in the proper use of my spa at my age. I'm too old to mess around with chemicals and cleaning and all the equipment. So he really educated me to the point where I felt no pressure to get the monthly service which I deserve at my age. I need this for hydrotherapy, and I really appreciate how nice Ben and Victor are, and I really appreciate the deal. This is my second spa with your company, and I love you guys.My first spa from these guys lasted fifteen years, and i'm excited to get the same out of my second. Less