I called the office this morning with moderate to severe neck pain that I've had for about a month. They got in same day! They still had my records from over 5 years ago and were able to compare today's X-rays to my last set on file. Dr. Black was attentive while asking me questions about my level of pain and discomfort. She gave me a full evaluation, adjustment, and exercises to do at home. I already feel better after the adjustment.