RMA of Michigan
2026-04-30T15:02:05.518Z
I’ll start with saying that they did help me have a baby over 40 on the first try, so yay! They have a good reputation and everything was clean and professional and I trusted what the doctors and nurses had to say. They have a huge clientele which means that you get very little personal attention. A friend of mine who did IVF in another location mentioned all of the counseling they received and RMA provided almost zero of that of that for me. My only extended conversation was my initial consultation phone call with a doctor. Everything after that was approx a 2-4 min conversation asking the doctor/nurses rushed questions at the ultrasounds or when the nurses called in the afternoons with bloodwork results.The system for bloodwork and ultrasounds is to arrive between 6-8am and text that you have arrived then wait in your car until they call you in. Then you wait inside until they call you back. The shortest I ever waited was about 30 min and the longest was 2 hours for just a 2 min blood draw, which can be incredibly annoying if you need to get to work or have another child to get home to.The time I was most bothered by the overbooking of patients was when I had my 5 minutes in the room for an ultrasound and forgot to ask them to show me exactly where to give myself a very intimidating looking shot, so I asked the receptionist to check in with a nurse to step back out and show me. The nurses wouldn’t come out and said to just watch the video online. After paying tens of thousands of dollars out of pocket, I was very disappointed that they couldn’t give another 2 minutes to help me feel reassured that I would be proceeding correctly, so at my next appointment I mentioned it to the doctor expecting an apology or something but was met with “We have over 70 people out there this morning and the nurses are in a new room every 3 minutes, we don’t have time for all of that.” In my opinion, if you can’t afford an extra couple of minutes, then you’re not providing adequate service. They confirmed by my bruising that I should have been injecting the medication slightly higher and made a circle exactly where it should go, which is all I wanted the first time. Another client in the waiting room one day compared us to cattle just waiting in line to be pushed through.I’m very happy with the results, but if you’re looking for an emotional hand holding place to navigate this journey, this may not be it. One thing I personally liked about their lack of in depth communication was that no statistics were shared with me about the likelihood it would work. I feel like that would have felt defeating before it needed to be.