based on 112 reviews
We have been using New Garden for years...10 or more, I'm guessing. Originally, we selected them to design and landscape our smallish (but deep!) Ardmore yard (front and back). What we loved about them first was their amazing customer service, proactiveness, and beautiful designs. They listened to everything we said we wanted and executed flawlessly. We then moved on to hire them for routine... More
We have been using New Garden for years...10 or more, I'm guessing. Originally, we selected them to design and landscape our smallish (but deep!) Ardmore yard (front and back). What we loved about them first was their amazing customer service, proactiveness, and beautiful designs. They listened to everything we said we wanted and executed flawlessly. We then moved on to hire them for routine monthly maintenance and we couldn't be happier. They are meticulous and treat our yard as if it was their own. They surprise us all the time by going above and beyond. And on top of all their landscaping skills, they are all fantastic to work with. And they love our dog. What more can you ask for?! Highly recommend New Garden to anyone looking to create and/or maintain a beautiful yard. Less
Expert planning and installation just as I asked. Great service.
My boxwoods have never looked better! The workers took their time and paid very careful attention to detail. I am very pleased.
Returning to the Greensboro after over 10 years away, New Garden again delivers the superior and very professional services we previously enjoyed and appreciated. Thanks!... More
Returning to the Greensboro after over 10 years away, New Garden again delivers the superior and very professional services we previously enjoyed and appreciated. Thanks! Less
I absolutely love this business! They have always been so wonderful to work with. I tell them my vision & they help put it together. Corey is very responsive, on time & follows thru to be sure the job is done to my satisfaction. The quality of plants & materials is outstanding. The guys were wonderful & respectful of my property & dogs, and they left my walkways & driveway clear of all debris. Gi... More
I absolutely love this business! They have always been so wonderful to work with. I tell them my vision & they help put it together. Corey is very responsive, on time & follows thru to be sure the job is done to my satisfaction. The quality of plants & materials is outstanding. The guys were wonderful & respectful of my property & dogs, and they left my walkways & driveway clear of all debris. Give them a shot, You will not be disappointed! Less
New Garden's crew is always perfect! Punctual, meticulous, thorough and friendly.
They have always been on time. They do a complete and thorough job and clean up after themselves. No mess left.
Two leaf blowers at 8am and 9 am is diabolical. Your trucks constantly park at the edge of my driveway as well making it difficult to back out safely. Doesn’t seem to matter how many times I call you end up back out here next door early as hell and wake up my infant. Management is also too lazy to call me back, you know you’re in the wrong, grow a pair.... More
Two leaf blowers at 8am and 9 am is diabolical. Your trucks constantly park at the edge of my driveway as well making it difficult to back out safely. Doesn’t seem to matter how many times I call you end up back out here next door early as hell and wake up my infant. Management is also too lazy to call me back, you know you’re in the wrong, grow a pair. Less
The Design Team and the Installation Team:Kate,Tripp,Jose,Carlos,and Cooper were exceptional and the finished project was beyond expectations, which were already very high, well…because it’s New Garden and they have always been the best. The stone wall and boulders and plantings are a joy to see every time I go outside. True artisans. The entire worksite was left in better shape than before they ... More
The Design Team and the Installation Team:Kate,Tripp,Jose,Carlos,and Cooper were exceptional and the finished project was beyond expectations, which were already very high, well…because it’s New Garden and they have always been the best. The stone wall and boulders and plantings are a joy to see every time I go outside. True artisans. The entire worksite was left in better shape than before they came. Who does that?New Garden Less
Recent upgrade of smallplanting area were handled very timely and we appreciate the attention to detail, sharing drawings and making certain that we were pleased with the plan. Thanks to the team led by Jim keen with team Bernardino and Oscar.We’ve worked with New Garden for several years and especially appreciate our weekly team of Patterson and Hunter. Great communication and service!... More
Recent upgrade of smallplanting area were handled very timely and we appreciate the attention to detail, sharing drawings and making certain that we were pleased with the plan. Thanks to the team led by Jim keen with team Bernardino and Oscar.We’ve worked with New Garden for several years and especially appreciate our weekly team of Patterson and Hunter. Great communication and service! Less
We recently had New Garden completely renovate our side yard. They had to grade and level the yard prior to putting in pavers. They were meticulous in determining how the yard would drain. The paver colors, and the use of darker pavers to create a border, made a world of difference. We could not be more pleased with the quality of work New Garden did on our project!... More
We recently had New Garden completely renovate our side yard. They had to grade and level the yard prior to putting in pavers. They were meticulous in determining how the yard would drain. The paver colors, and the use of darker pavers to create a border, made a world of difference. We could not be more pleased with the quality of work New Garden did on our project! Less
Excellent job!! Corey at New Garden listened to what we wanted and gave us that and more. Project was on time and under budget. It was a pleasure working with the entire crew.... More
Excellent job!! Corey at New Garden listened to what we wanted and gave us that and more. Project was on time and under budget. It was a pleasure working with the entire crew. Less
A great experience. Staff is very knowledgeable and helpful. The plants are all in great shape.
Once the addition to our home was complete, we reached out to New Garden to design and plant the flowerbeds. Kate was our designer and we were very pleased with what she did. She allowed us to use some of our existing plants as well as incorporate others putting her own spin on the design. She was very patient and listened to our ideas. Toni and Junior were the landscapers and they did a terrifi... More
Once the addition to our home was complete, we reached out to New Garden to design and plant the flowerbeds. Kate was our designer and we were very pleased with what she did. She allowed us to use some of our existing plants as well as incorporate others putting her own spin on the design. She was very patient and listened to our ideas. Toni and Junior were the landscapers and they did a terrific job! They made sure that we liked every single detail and allowed us to be very hands-on in the process. They were very helpful in showing us what we needed to do to care for some of our existing plants and trees so that was very helpful. We are extremely pleased with the job! Well done! Less
We are in the midst of a multi-phase landscaping project on our property in Kernersville. Designer Jeanine Bennett crafted an amazing “xeriscape” plan that is transforming our lawn into something truly original and remarkable. Xavier and crew completed phase 1 in June and did an amazing job. Phase 2 was completed last week by one of their Winston-Salem crews, consisting of Scott and Charles. S... More
We are in the midst of a multi-phase landscaping project on our property in Kernersville. Designer Jeanine Bennett crafted an amazing “xeriscape” plan that is transforming our lawn into something truly original and remarkable. Xavier and crew completed phase 1 in June and did an amazing job. Phase 2 was completed last week by one of their Winston-Salem crews, consisting of Scott and Charles. Scott and Charles were exceptional, especially given all of the very large, buried tree roots they had to remove before planting in the portion of the property they worked on. They were professional, very courteous, and extremely generous with their knowledge. Scott spent considerable time educating us and answering our many questions, as well as giving us simple and detailed instructions on the care of what they had planted for us. Highly recommend this particular crew and can’t wait to work with them again. Less
We are so pleased with our gorgeous landscaping by the New Garden team. Janine was wonderful in helping us with the landscape design and Charles and Juan worked so hard to implement the plan to perfection.Everyone we had contact with at New Garden were professional, timely,caring and expert! We have had so many compliments about our Phase 1 landscaping and are excited about our Phase 2 plan in th... More
We are so pleased with our gorgeous landscaping by the New Garden team. Janine was wonderful in helping us with the landscape design and Charles and Juan worked so hard to implement the plan to perfection.Everyone we had contact with at New Garden were professional, timely,caring and expert! We have had so many compliments about our Phase 1 landscaping and are excited about our Phase 2 plan in the Spring 2025. We highly recommend the New Garden team if you want beautiful landscaping! Less
New Garden Landscaping is a well established top notch company! You will get a professional landscaping plan (Jim is excellent!) lots of communication and close attention to detail. And of course beautiful results! And as is true in most cases, this level of expertise is not inexpensive. We are thrilled with our results and highly recommend New Garden!... More
New Garden Landscaping is a well established top notch company! You will get a professional landscaping plan (Jim is excellent!) lots of communication and close attention to detail. And of course beautiful results! And as is true in most cases, this level of expertise is not inexpensive. We are thrilled with our results and highly recommend New Garden! Less
Jim was wonderful in working within my budget and incorporating my ideas. The installation crew was on time, neat, polite and did a fabulous job!
We relocated to the area this past summer. Our new home’s landscaping left much to be desired with massive overgrown bushes that only the wasps enjoyed. We chose to contact New Garden due to their history as a company- family founded with massive retention rates with employees. Jeanine from the New Garden team was our first contact, and she responded almost immediately to our email and we had a c... More
We relocated to the area this past summer. Our new home’s landscaping left much to be desired with massive overgrown bushes that only the wasps enjoyed. We chose to contact New Garden due to their history as a company- family founded with massive retention rates with employees. Jeanine from the New Garden team was our first contact, and she responded almost immediately to our email and we had a consultation scheduled within a few days. I can be difficult to nail down on these types of projects because I don’t know the language or the possibilities…I usually end up making overly demonstrative gestures while saying useless things like “you know, sort of these thingies” to describe what I like/what I want. Somehow though, Jeanine figured me out and would say, “yes, movement, yes drawing the eye upward, yes balance on both sides.” When she left my husband said “ah, she speaks Kate.” She created an amazing plan, which had everything I could never describe but always wanted. The end result is breath-taking, and even in early stages there hasn’t been a person who came by who didn’t comment on the beauty of it all. Jose lead the installation of Jeanine’s design with Luis’ help- they were absolutely amazing as well- punctual, reliable, respectful, and beyond talented. Jose hand set every stone we have which was incredible. But I’m still not done. We have the maintenance team as well, lead by Isidro, and they are just as excellent as everyone else. His crew is timely, does excellent work on a large property, clearly are knowledgeable, and take pride in their work. New Garden also contracts with other professionals who have been fabulous to us as well- especially Marlon for demo work. We couldn’t be happier, and if you stuck around to read this entire love letter, you should call them and hire them for all of your landscaping services. They are outstanding! Less
Working with New Garden is a very enjoyable experience. They did a great job of designing and installing our landscaping. They were attentive to everything we asked for. Their work crews were friendly, professional, and left the work area clean each day. They easily adapted to some changes we requested during the installation. I thought the prices were reasonable and found the entire team to be v... More
Working with New Garden is a very enjoyable experience. They did a great job of designing and installing our landscaping. They were attentive to everything we asked for. Their work crews were friendly, professional, and left the work area clean each day. They easily adapted to some changes we requested during the installation. I thought the prices were reasonable and found the entire team to be very honest and thoroughly competent. Less
I registered for and attended the Succulent Planter Workshop on 9/7/24, this was my first time attending a plant workshop with New Garden Nursery and it did not disappoint! Julia who taught the workshop was very helpful, knowledgeable, and friendly. If you are looking for an enjoyable experience on a Saturday morning definitely check this place out!... More
I registered for and attended the Succulent Planter Workshop on 9/7/24, this was my first time attending a plant workshop with New Garden Nursery and it did not disappoint! Julia who taught the workshop was very helpful, knowledgeable, and friendly. If you are looking for an enjoyable experience on a Saturday morning definitely check this place out! Less
For almost ten years, Merideth has been my New Garden contact for enhancement projects at my home. She is easy to work with, always helpful with suggestions, and takes my preferences into consideration.... More
For almost ten years, Merideth has been my New Garden contact for enhancement projects at my home. She is easy to work with, always helpful with suggestions, and takes my preferences into consideration. Less
First I'd like to say I found Tripp to be very knowledgeable and friendly. I enjoyed conversing with him during the process. They also fit me in fairly quickly on the schedule. I had a "get well" plan for 3 large garden bed areas and some trees. We discussed permanent mulch and he advised they don't do rubber mulch and recommended pine straw. I said this was fine. The total job cost about $... More
First I'd like to say I found Tripp to be very knowledgeable and friendly. I enjoyed conversing with him during the process. They also fit me in fairly quickly on the schedule. I had a "get well" plan for 3 large garden bed areas and some trees. We discussed permanent mulch and he advised they don't do rubber mulch and recommended pine straw. I said this was fine. The total job cost about $5k which I found to be very reasonable. I'm unsure where there miscommunication occurred, but it happened at some point because no landscaping paper was installed in the beds. Tripp told me I would have to do some "weeding" and I acknowledged that was understood because one of the garden beds had landscaping paper installed by me and my boyfriend and we have what I consider to be a "normal" amount of weeding in that bed. However, the picture I've enclosed is what I've had to pull over the last 3 days, and I do not honestly consider this to be "weeding". This is grass. I was very surprised and honestly disappointed to find they didn't put down landscaping paper when cleaning out the beds. I'm not sure if it common practice not to do this, but I feel given I informed them of the minimal amount of time I wanted to put in maintaining it and the discussion of "permanent mulching" these would be a tip off to install this. Especially given they saw the other bed had this paper installed already. I called when the grass started popping up, and they responded quickly to spray but it honestly didn't put a dent in it. Now we are going to have to spend the time installing the paper ourselves to keep from dealing with this level of maintenance every year. Less
huge bummer that someone from your company had to drive out to the farmers market this morning but maybe next time wait the 6 minutes to get there before playing with your phone, your inability to merge before your lane ended because you were distracted made you look incompetent at best.... More
huge bummer that someone from your company had to drive out to the farmers market this morning but maybe next time wait the 6 minutes to get there before playing with your phone, your inability to merge before your lane ended because you were distracted made you look incompetent at best. Less
My beef is specifically with the irrigation department. I'll start by saying, super hard working employees. They do an amazing job. Just the nicest people. Specifically Jose and Daniel. My husband worked as a supervisor in an irrigation and landscaping company when we first got together years ago, but since his back surgery, he just can't get down to do it for us anymore, so now we are paying oth... More
My beef is specifically with the irrigation department. I'll start by saying, super hard working employees. They do an amazing job. Just the nicest people. Specifically Jose and Daniel. My husband worked as a supervisor in an irrigation and landscaping company when we first got together years ago, but since his back surgery, he just can't get down to do it for us anymore, so now we are paying others to do it and here are my comments based on the knowledge I have of irrigation companies through him.When I call in, I've noticed that the scheduler doesn't seem to know one single thing about irrigation. Then, when the irrigation techs show up, they don't know what the problem is because their scheduler knows absolutely nothing. One employee showed up here asking for details on what my problem was with my irrigation when I specifically told her all the information already. He told me the notes just said "customer has a problem." Laughable! Why even waste my breath telling her all that? Like what was she doing when I said all that? It just seems like she hasn't even been trained. She doesn't have any idea how long the job will take and often takes longer than estimated because she just doesn't even know. She scheduled me like a half hour job when it took two hours. I was on my lunch break! So silly because she's the first person you speak to, and she knows nothing. Not a reflection on her really, but how the company trains its employees because she seems very nice. But why doesn't she know anything about irrigation when she's the irrigation scheduler? Seems she should have at least basic knowledge about how long a job will take in order to schedule right or at least able to type out actual notes I've given her.And now I've noticed that the employees show up in LIS Irrigation shirts! So disappointing. Switch to Ideal if you can! LIS is an awful company. Their jobs go wrong all the time. My husband went outside after one of their jobs once and actually laughed. Like, it's just a joke. Very shoddy work. Came apart soon after. My husband with his bad back got down and had to fix it himself. No way were we calling them out to fix it gain. What a business model for them though! I actually switched away from them to New Garden! Now I have to switch again!My husband knows someone who used to work for LIS, so I know exactly why they suck. They schedule way too many jobs in a day so often times you won't get work done as estimated and they terribly overcharge and the employees are late all the time because of this mismanagement. A few times within the past few months, New Garden/LIS sent their irrigation workers to our property looking half dead at 7-8pm in Winston Salem, and the guys told me they live in Greensboro! That means they are getting home at like 9pm or later! Very alarming to know they treat their employees like this. I just can't stand the idea that I have a man starving for dinner, on his hands and knees digging through the dirt in my front yard. It doesn't sit well with me. Then I've had an employee sent to me in the pouring rain! How in the world are they going to find a leak when the ground is wet everywhere? What kind of sense does that make? Does the company even know how irrigation works??? I want a company that I know the employees are trained properly to do their job are treated well and not overworked and get to go home to their families. I mean, they start at 7am for goodness sake. What are they doing at my house at 8:00pm?? All in all, take this how you will. Maybe people just don't care how the people who are working for them are treated, but I do. They won't keep any good employees long! I wouldn't be surprised if I learned they are losing money and customers because of this mismanagement. Less
Rachel has transformed our back patio and pool deck into a magical tropical island. She designed and planted an array of tropical greens and colorful blooms in multiple containers. We are very happy and recommend their services.... More
Rachel has transformed our back patio and pool deck into a magical tropical island. She designed and planted an array of tropical greens and colorful blooms in multiple containers. We are very happy and recommend their services. Less
Everyone who works there is always happy, helpful, and very competent. I've been using them for years and have never been disappointed!
Rachel arranged these exquisite planters on our patio! 😃