I found Kenny from Godfather Solutions on Thumbtack after having a disappointing experience with another plumbing company I had also found on Thumbtack. That first company left me hesitant about hiring another plumber, as they seemed more focused on selling expensive and invasive solutions than properly diagnosing the issue. Despite sending two technicians, I did not feel that a thorough inspection was ever performed.Thankfully, Kenny completely changed my experience. He was professional, knowledgeable, honest, and took the time to properly assess the situation. Within seconds, he located the cleanout and began investigating the issue methodically.What impressed me most was that Kenny focused on finding the actual cause of the problem instead of simply trying to sell a service. He determined that the issue was not being caused by our property but was related to a larger issue further down the line. He also provided a detailed report that we can submit to the property management company documenting his findings.Kenny's expertise and professionalism saved us from potentially unnecessary work and expenses. Because of this experience, Godfather Solutions will be my go-to recommendation for plumbing services. If you're looking for someone who will properly diagnose the problem, explain things clearly, and recommend the right solution, I highly recommend Kenny and Godfather Solutions.