Maggie's Waterfront Cafe
2026-07-09T00:12:14.377Z
Bizarre experience overall. My parents are visiting from the west coast and we saw some reviews online that led us to believe this would be a relaxed dining experience. We reserved a table online in advance and we're looking forward to dining in. The waitress was polite enough at first. We, a party of four, ordered our meals and I went to use the restroom during the wait. The first one was out of toilet paper and luckily I noticed beforehand. I went to the other one next door and let one of the gentlemen out front know about the first restroom when I came out. He brushed me off entirely so I went and sat down because I felt like I did all I could in the moment. I watched as multiple women went in after and I could tell they were not as fortunate to as I was to notice beforehand.Back to the meal. I ordered the jambalaya. I'm generally a big fan. I'm also pregnant and likely to eat anything put in front of me at this point. However, two bites in and I got a terrible bite of chicken that was too off-putting to ignore. I politely indicated to the waitress I needed her attention when possible. When she walked over I let her know what happened. She kept saying she couldn't hear me, and even though I know I was speaking at an appropriate volume to explain my dissatisfied experience, I said it a little louder. She immediately said 'Well I can't exchange it for you.' Weird response, but ok. I said, 'That's fine then. I just don't want it at all so you can take it since I won't be eating it.' She said if she picked it up off the table it would come out of her paycheck and she had to get a manager. Again, weird response but ok. The manager comes over and I explain that I'm not trying to be rude and just tell him what I experienced. He was nice enough and said he'd sent the waitress back over to offer something else. When she came back I explained I really did not want anything else. My husband and parents continued their meals. My dad barely had a second to put down his fork by the time the waitress took the plate from in front of him without asking if it was fine to do so. She asked my mom if she was finished. She said she wasn't. The waitress came back after another couple minutes to ask if my mom and husband were finished or needed a box. They weren't finished but my husband was fed up with the entire experience and just said he was done. My mom said she would just take a box to go.When the waitress brought the check I noticed my meal was still on there. I let her know that this was our first time and I was incredibly disappointed with the experience overall and would appreciate it if they removed my meal from the charges considering I didn't eat it and did not order a replacement. She popped off at me about how she can't remove it because it will come out of her pocket and she won't be paying for it. Like truly, chill lady. Obviously that's not what I ever expected to happen. For somewhere with so many 'awards' it was troubling how big of a deal it was that someone experienced a bad dish and apparently had the audacity to say anything. She went and told the manager who again, seemed nice enough. She said he meant to remove it but she got the ticket to us too fast before he could. Maybe that's why she was rushing us through the meal? It certainly felt self-serving.Overall I wouldn't recommend this place to anyone. The location was nice, but the food and experience were far from satisfactory. I did see them replace toilet paper eventually. It's too bad there were so many casualties in the meantime.