Serai Cafe and Deli
2026-07-07T19:00:37.842Z
Ordered for pick a few times because I work very close. First time went well, second time, it took me several minutes to get the attention of the only employee. The young lady was standing in the kitchen area on her phone with AirPods and could not hear me trying to tell her I was here to pick up food. Today, a very similar experience. I ordered food for pick up and there was no employee to be found. I looked around the corner into the kitchen and no one could be found there either. After 5 minutes I unfortunately had to go behind the counter and take the food myself (I saw it just sitting there in a bag) Also, I owe you guys for an orange cream soda. I took one but there was no one available to check me out bull try and stop by again when you have an employee working so I can pay for it. The food is perfectly fine otherwise! Pretty tasty, nothin too crazy!Edit: after giving this place one more try, I ordered one sandwich online at 1:30 to pick up before I head back to work at 2. The website told be it would be ready at 1:45. I walked in at 1:55 to find 3 employees chatting behind the counter. When I said I was there for my pick up order, they told me they’d get to work on it right away. The reason I ordered a half hour in advance was so that it would be ready on time, not so that my order would begin being made once I showed up. Again, all 3 employees were behind the counter, chatting, on their phones, laughing. There was no other pressing matter they were attending to. The lobby was, as it always is, empty. Such a shame for a new business to conduct itself in such ways. They won’t be around much longer I fear.