Capital City Heating and Cooling Inc.
2026-07-14T21:27:54.216Z
We booked this company to provide a quote for relocating our furnace. Communication leading up to the appointment was excellent, and the salesperson arrived on time and was professional.Unfortunately, the experience went downhill after that. Three weeks passed without receiving the promised quote, and we had to email the company ourselves for an update. We were then told they were too busy to prepare it. Had we not reached out, it appears we wouldn’t have received any communication at all.What is most disappointing is that the company was unwilling to provide the quote within the timeframe that was promised. We were left waiting for weeks with no update, and only after following up ourselves were we informed that they were too busy. This lack of respect and professionalism for a potential client was very disappointing.