We are so thankful to have found Luis! We were dealing with a bed bug problem for six months due to the fact that a larger competitor, under contract, had failed to solve our problem, even though we had many treatments with them.Luis was able to eradicate the problem with just one treatment, with a follow up visit a month later to declare us bed bug free. He is a wonderful, kind, caring and patient man who always answered every call and every question we had. His price was fair as well. Without Luis, this problem would have never been resolved. We highly recommend using his company, and wish we had found him sooner! Less

They are incredibly professional. Prompt service, polite, and always willing to answer every question we had. Communication was smooth and respectful the entire time.The service they provided was exactly what we needed during our scheduled appointment helping us keep our family safe and free from bedbug bites. Just great, great, great all around. Less

After five years of battling bedbugs and wasting $10,000+ on a failed treatments from another companies, we were exhausted physically and mentally. Then we found Ace Bedbug Exterminating. Luis Pantaleon stood out with clear prep instructions, honest communication, and a professional team. Three weeks later, the bedbugs were completely gone. If you’re dealing with this nightmare, don’t risk more disappointment go with Ace. They actually solve the problem. Less

I found this company while desperately searching on Googleafter discovering a bed bug issue in my NYC apartment. Their professional looking website caught my attention, but it was the actual service that really stood out. From the moment I spoke to Luis Pantaleon in the office to when the specialist Luis and Andres came out, everything felt seamless and genuinely 5-star. Less

Luis is kind, informative, thorough, and genuinely empathetic. He handled everything from start to finish, and since the treatment, there haven’t been any issues at all. I’d highly recommend him to anyone especially commercial businesses that need reliable and discreet service. Less

I had two separate bed bug scare incidents and Luis came the same day promptly. Luis was informative and professional. I would highly recommend if you suspect you have any infestation. Less

Ace Bedbug Exterminating is awesome. I had been using another provider for months, but I was still seeing live bed bugs in my home. After just one visit from Ace, everything changed. I saw bugs, but they were all dead. Not one live one since the treatment.Their response time was also incredible. They called me the same day I reached out and got me scheduled right away. I’ll definitely keep using Ace Bedbug Exterminating and will recommend them to everyone I know. Thank you so much Luis. Less

Ace Bedbug Exterminating saved my life or at least that’s how it feels!I called on a Friday just to get a quote, and the rates were so reasonable I signed up on the spot. They had someone out the same day, which already felt like a win. Luis and Andres showed up right on time, explained everything clearly, and was not only professional and polite but also genuinely funny. They turned what had been a nerve-wracking ordeal into a fast, manageable fix. Thank you, Ace Bedbug Exterminating, for your prompt and effective service. Less

When it comes to bed bug removal, Luis Pantaleon is the one to call. He’s incredibly knowledgeable, easy to work with, and always had quick, confident answers to our questions. On top of that, Ace Bedbug Exterminating delivered excellent service from start to finish. Less

If I could give more stars, I would. Luis is incredibly professional and made a stressful situation so much easier. He answered all our questions, followed up regularly, and made sure the job was done right. Ace Bedbug Exterminating gave us the best value and peace of mind. Huge thanks to Andres too my girlfriend and I can finally sleep again without the stress. Less

I highly recommend Luis. Immediately upon being contacted by me, he came over to my apartment to inspect. While here, he explained thoroughly the proper way to think about dealing with bed bugs without any scare tactics or hard sell tactics. He was the consummate professional and handled a stress inducing situation for me perfectly by his honest assessment and rational analysis. Less

When it comes to bed bug removal, Luis Pantaleon is the one to call. He’s incredibly knowledgeable, easy to work with, and always had quick, confident answers to our questions. On top of that, Ace Bedbug Exterminating delivered excellent service from start to finish. Less

Luis P came all the way to Brooklyn, and I was genuinely amazed by how efficient he was. After a careful inspection, he found no signs of bed bugs and we feel 100% confident in the thoroughness of the evaluation. Ace Bedbug Exterminating really stood out for their patience, commitment, and professionalism. Quick, efficient, and incredibly detailed. Easily a 5-star experience! Less

Luis came out, took his time, and gave me honest, practical advice. You can tell he genuinely cares about helping people. I felt like I was in good hands the whole time. Thank you, Ace Bedbug Exterminating. Less

Luis is exactly the kind of professional you want in a stressful situation like this. He was kind, patient, confident and experienced. Despite the fact that a sniffer dog had signaled our kids bed as having bedbugs, Louis assured us there was no sign of them. His diagnosis was later backed up by another seasoned pro deemed the official “Bedbug Guy” by some publications. A title Luis seems worthy of as well. Luis saved us a great deal of money and headache and still stuck with us to chat it out for a long time. Highly recommend. Less

Finding bed bugs in my dad’s house especially on his two recliners was devastating. It completely caught us off guard. I spoke with Luis several times, and honestly, he was the difference maker in how we got through it. He was calm, confident, and reassuring when we really needed it.He explained the process at Ace Bedbug Exterminating and stood by it and he was absolutely right. They took care of everything, and just like that, the bed bugs were gone. I’m incredibly grateful for their experience and how they handled such a stressful situation with professionalism and care. Thank you so much. Less

We really appreciated the excellent service from Ace Bedbug Exterminating. After we called, they were able to schedule a same day inspection, which gave us immediate peace of mind.Luis was both professional and personable easy to talk to, but clearly knowledgeable and thorough. He took his time inspecting our home and made sure all our concerns were addressed. Best of all, his pricing was fair and reasonable. Less

Fantastic service!!! They picked up the phone right away and made it out quickly even on a weekend night when I had an emergency. Luis was knowledgeable, professional, and showed excellent work ethic. I strongly recommend Ace Bedbug Exterminating. Less

Luis was Amazing! I called him in a panic because I found what I believed to be a dead bed bug in my son's room. I called Luis and sent him a picture of the bug, which he confirmed to be a bed bug. Luis graciously came out the same day and gave a free inspection. He was so nice, knowledgeable, and personable. He put my mind at ease and gave me the great news that I did not have a bed bug problem! During the inspection he also gave tips on how to avoid getting bed bugs. I would not use anyone else but Luis! He was great and honest, where he could have tried to take advantage of me. Thanks again Luis you were amazing! Less

Luis was an absolute lifesaver when it came to getting ahead of our bedbug issue and keeping things under control. Our youngest daughter had bite on her arm and then we spotted a live bedbug. That was the moment we knew for sure, even though we couldn’t figure out exactly where they were hiding. Luis not only handled the extermination thoroughly, but he also took the time to explain how to prevent this from happening again. He didn’t just treat the problem he gave us peace of mind. Thanks to Luis and the entire team at Ace Bedbug Exterminating. We’re so grateful. Less

Luis was an absolute gem! Came in very calm, thorough, and took his time to explain what he was seeing. Very clear to say we did not have bedbugs, such a relief!! Highly recommend:) also he was super prompt! Less

Luis and his team are nothing short of incredible.After experiencing clusters of bites and finding three bed bugs throughout our Long Island apartment, my partner and I knew we had an issue. We were told by our apartment’s exterminator that we would have to throw out large furniture and bag every single item in our home. Leading us to find our own exterminator to see if there was any other option. We found Luis after an online search and reached out. When he arrived he was empathetic and listened carefully to our concerns. We have three cats and an aquatic turtle, so ensuring that any pesticides used were pet safe was another major concern for us. He walked us step by step through his procedure and details of the product used. Explaining that his method was minimally invasive and PET SAFE. We only had to bag and rewash our bedding. Luis even assisted us in reassuring our apartment manager that we were taking care of the issue.It’s been a month since he sprayed and not a single bed bug or bite since!! Our cats and turtle are doing great as well- no side effects from the products Luis used.Luis came by earlier today to inspect the apartment and ensure that there were no further signs of bed bugs. He gave us the all clear, and gave us back our confidence to relax in our home once again. Luis’s professionalism, empathy, and commitment to detail cannot be beat!Thank you Luis!!! Less

I was concerned about bed bugs this morning and Luis was able to be at my apartment about 45 min after I called. He was so helpful and friendly. Fortunately it was a false alarm but if I ever need help again I would definitely reach out again and use this company. I had a very lovely experience. Less

We were on the brink of a PR disaster when bedbugs were found in multiple rooms at our hotel. It was one of those situations where timing and discretion were everything. Fortunately, Ace Bedbug Exterminating stepped in right when we needed them most.Luis Pantaleon and his team responded quickly no delays, no excuses and handled the entire process with incredible professionalism. Their biopesticide treatment method was not only effective, it worked fast. Within just a few days, we were fully operational again, and more importantly, guests never had to know the extent of the issue. Honestly, their team didn’t just solve a pest problem they helped protect our brand. Less

Luis did a thorough inspection of my apartment and he really put my mind at ease. I felt like I was in the hands of a true professional. Extremely satisfied Customer! I would highly recommend this Company!!! Less

When bedbug complaints started pouring in from multiple units, it became clear that the entire building was dealing with an infestation. As a resident, I was both frustrated and relieved when management finally organized pest control for all units. The problem likely stemmed from an apartment on the first floor, where the tenant had ignored the issue for over a year. It was a tough situation, but I’m glad the building came together to tackle the problem and restore peace of mind for everyone. Ace Bed Bug Exterminating team applied the Aprehend treatment throughout the affected units, targeting key infestation areas with precision. Within weeks, the bedbug activity significantly decreased, and follow-up inspections confirmed the treatment was highly effective. Thanks to the thorough service, we can now sleep comfortably, knowing the infestation has been successfully eliminated. Less

After realizing I had an infestation, I contacted Ace Bed Bug Exterminating for their heat treatment. The team arrived promptly, thoroughly treated our apartment, and ensured every last bed bug was eliminated. Since the treatment, we haven’t seen a single bug, and my family can now use the basement with peace of mind. Less

After realizing I had an infestation, I contacted Ace Bed Bug Exterminating for their heat treatment. The team arrived promptly, thoroughly treated our apartment, and ensured every last bed bug was eliminated. Since the treatment, we haven’t seen a single bug, and my family can now use the basement with peace of mind! Less

If I could give this company 10 stars🌟, I would!! I contacted Luis by accident. Even though I was unable to use his services b/c I was in PA and he is in NY, he went out of his way to give me advice to resolve my problem. He even tried to find me someone in my area that could help. Even when I reached out a week later for his opinion, he responded right away with his advice. There’s no doubt in my mind, if I was able to go with Ace, they are who I would have used. His service is above ALL!! Thank You Luis!!😊 Less

Excellent service, price is reasonable. They arrived ready to go. Explained the whole process and how to treat the issue for the next 30 days. Came back for a check up to guarantee issue was resolved. Would highly recommend the company for residential or commercial properties. Less

I called at 8am. I had some bites when i woke up. Luis Pantaleon was here at 10am. Inspected my furniture. Looked at my bites. He didn’t find anything signs of bed bugs. i didn’t have bedbugs. Everything was the best! Less

Luis was incredibly kind and professional throughout the entire process. He took the time to thoroughly assess the situation and explain the treatment plan. After just one service, the bed bug issue was completely resolved. I’m impressed by the efficiency and effectiveness of the service, and I truly appreciate Luis’s dedication to ensuring everything was handled with care.Highly recommend! ✨☺️🫡🙏🏼 Less

Ace solved the problem. Someone inadvertently brought bedbugs into our house. It was confined and Ace came in, did their work in the whole house. Now, more than a month later, looks like we don't have a problem. Luis Pantaleon came recently to double check - nothing was found. Thanks Luis and the Ace Family. You're GREAT! Less

Luis is your choice if you need someone to take care of your bed bug problem. He worked with me to treat my mom’s apartment. He contacted the superintendent of the building to gain access and submitted reports to the building management. He is super friendly and personable. He is professional and knowledgeable. The five star reviews are all real. Less

Luis Pantaleon, the bedbug control expert, was incredibly helpful. His extensive knowledge and patience were truly impressive. He took the time to explain the situation thoroughly and provided excellent advice on how to prevent future issues. I really appreciate his professionalism and expertise. Thank you, Luis! Less

Luis was really amazing throughout the entire process. He did a thorough job and answered all my calls and texts throughout the entire experience. Really recommend! Less

Very knowledgeable and understanding. When he says it’s a 24 hours business, it’s 24 hours. I was able to let him in at 5 am and had no worries. He’s communication is excellent. I knew when he was on the way and when he was leaving. I STRONGLY suggest he’s service.Thank you Less

Luis, is absolutely wonderful at what he does. Besides being incredibly kind and funny, he handled the situation with great speed and discretion which was great news for us. Within only a few hours our apartment was treated and we were able to get back to a somewhat normal routine which gave us great peace of mind. Less

I discovered bedbugs in my home and was quite surprised and concerned of this unfortunate situation that was affecting my mental and physical well-being. I called Luis and he came over in less than 48 hours to do a preliminary inspection, verified actual stage of the bedbugs infestation, and the cost for the appropriate treatment to rid and maintain my home free of bedbugs at a very reasonable cost estimate. Luis is a professional and a knowledgeable exterminator. Signed the contract, and sealed the deal right on the spot. On the scheduled extermination date Luis and his assistant Andres showed up at my home on time at 6:00am and treated my home. Luis met with me afterwards to advise on the treatment, additional information, instructions, and concerns that I may have. The same day after 4 hours of treatment, leaving my home vacant and closed as recommended by Luis , I returned to my home, my home was bedbug free. All my furniture was put back the way I left it including my bed mattresses with two support beams put in place perfectly.I slept peacefully that night until present thank God. Luis and his assistant Andres were very professional, and caring with all my belongings and treated me like family. Luis advised me that he will return to my home within the 30 days of the first treatment for a second inspection. The job is guaranteed for 6 months as well, it is part of the contract. I thank God for this blessing. Less

Loved Luis what a great guy. Put my mind to ease as I have dealt with these critters in my past. He carefully examined my bites and found no traces of bedbugs thank you 🙏 Less

Luis Pantaleon was extremely helpful and professional. Discovered bed bugs on New Year's Day at 8am and within 5 hours he was at my apartment spraying. Within one spray the bed bugs were gone, but for my peace of mind he sprayed again. Less

My kid just move to new place and find several bits on his body. We suspect it is bedbug. We called Ace nyc. They follow up from beginning. Get detail check and find out the bits not from bedbug. Didn’t charge us and also provided several suggestions. Wonderful service. You have to give them a try. Luis did a great job. Less

Luis was extremely kind and helpful through the process. First, they came for an inspection, then came for treatment soon after, then came again after a few weeks and checked/retreated. He is extremely friendly and honest, and will leave you feeling confident and relieved about the situation. This is the best of the best service!! Without a doubt if needed pick ace bed bug exterminating!!!!!! Less

Luis was incredibly helpful. He started by conducting a very thorough search of my home to assess the issue and then only offered the services I needed instead of offering me things that I didn’t need. Very grateful for the time, attention to detail and thoughtfulness he brought with him to the job. Would highly recommend his service. Less

Friend and I were panicked about a bedbug infestation after he'd had one months ago. Luis was able to come in under 2 hours and thoroughly inspected everything, ID'd the pests I DO have (carpet beetles) and lucky for me it was all clear. If I ever DO have a problem I know exactly who to call. Thank you!! Less

I could not be more satisfied with Luis and his teams excellent service!! I was a wreak and Luis was my saving grace. He came the same day I called, treated my home, and 30 days later, I haven't seen anything. Throughout the last 30 days, if I called or texted with questions, he'd immediately answer, even on Sunday!! Top service! Luis is extremely cool, very professional, and reassuring. Thank you Luis for putting my fears and anxiety to rest. You are the bomb! Less

Amazing job, good vibes and very attentive to you needs and very through, get the job done so you can move on with your life, would recommend to others and hire their services again in the future if needed! Less

Luis’s company did a fantastic job!! He did his one month visit today & there weren’t any more bugs!! He killed them all on his first visit. Their company is awesome!!! Less

Shout out to Luis! He is a great guy. He came so quickly when we had a bedbug scare and was on top of everything as far as communication and consistency. We were serviced a while back with him and in one shot it was taken care of. Thank youLuis. Highly recommend. Less

Finding out you have bedbugs is horrifying, but working with Luis at Ace Bedbugs exterminating made dealing with them easy. Luis made a thorough search of my bed and nightstand, then made his recommendations on how to solve the problem. He was courteous, kind, and reassuring, and he calmed me down. He told me exactly what needed to be done and made me feel in control of the situation. I followed his instructions complety and when he followed up in 30 days for the second inspection, I was bedbug free!! I highly recommend Luis and Ace Bedbug Exterminating if you find you have bedbugs!! Less

After a few trips to the gym, I noticed itchy bites on my skin and couldn’t figure out why. Then it hit me my clothes had been stored in the gym’s shared lockers. When I checked, I found bedbugs hiding inside. It was unsettling to think something as simple as working out could lead to this problem. I called Luis and I had a fantastic experience with the Ace bed Bug Exterminating. Luis was courteous, respectful, and him and his team took the time to explain the entire process. The treatment was effective, and I haven't seen a single bed bug since. I'm grateful for their expertise and would gladly recommend their services. Less

As the owner of a school bus company, I was deeply concerned when I heard from a passenger who noticed bites on her legs after a long trip. Upon inspection, we discovered bedbugs had infested the fabric seats of the bus. It was alarming to realize how easily these pests could spread, and I immediately brought in a Ace Bedbug Exterminating lead by Luis and his team to treat 500 busses and ensure the problem was fully resolved to protect our passengers. I was more impressed when this job was completed in just 2 days. Less

My worst nightmare happened. I brought bedbugs from a hotel into my home 😭. I was in such denial that it took me a month and a half to call for help. And THANK GOD for Ace. They handled the situation with ease and professionalism. Louis put my mind at ease immediately. He took care of it in one shot and came back a month later for a once over. I hope you never have to call him but when these little $&@?ers ever find you. Ace is your place to call. Less

Great experience here! As the general manager of the movie theater, I was alarmed when a guest reported bites after her visit. Upon inspection, we discovered bedbugs had nested in the dark, upholstered seats—a nightmare scenario for any theater. Whatever Ace Bedbug Exterminating did worked! I am impressed. They are professional, on time, and offer fair prices. Highly recommended for anyone dealing with bedbug issues. Less

While working at my desk, I was shocked to spot a bedbug crawling across my keyboard. Curious and uneasy, I inspected my cubicle further and discovered they had infested the fabric partitions. It was unsettling to think these pests had made their way into my workspace. I contacted my manager who hired Ace Bed Bug Exterminating. Luis was so helpful during this stressful situation. He walked through the process step by step. Prepping was very simple and we are bedbug free so it was definitely worth it. Less

Mike could not have been nicer, called when he said he would and arrived when he said he would. He calmed everyone down about a possible infestation and made us feel secure that he would guide us correctly. My 93 year old dad who is hard to please was singing his praises after meeting him. I have confidence that he is also an honest businessman because he told us that the bug that was found was not a bed bug and that there was no need to do more. We highly recommend him. Less

As office manager, I was horrified to learn that bedbugs had infiltrated our office. Upon investigation, it was clear they probably originated from an employee’s coat, which had been hung on a shared coat rack for a few hours. That was a wake up call to take care of the problem right then and there, and put systems in place to prevent it from ever happening again. I called Luis and he was super helpful/knowledgeable from the start. He takes time to give you a clear understanding of the problem and how he intend to solve it. I couldn't be happier with the results. Less

While organizing the storage room today, I was horrified to find bedbugs hiding among the fabric swatches from my projects. It was unsettling to realize that something I had stored so carefully had become a haven for these pests. I reached out to Ace Bed Bug Exterminating and spoke with Luis Pantaleon, who was both professional and friendly. Their team arrived promptly and was able to inspect and treat the problem the same day. I hope I never have to deal with this again, but if I do, I truly value their excellent service. Less

When a bed bug emergency emerged at nearly 11p dead of winter at my parents home in NYC, I quickly searched Google for the most professional and available to call late that can help with this matter- ACE exterminating popped up. I immediately sent the information to my parents and Luis picked up! He scheduled an emergency visit first thing the next morning 7a. His bilingual ability was critical since my parents only speak spanish. Additionally, we had a major concern for the toxic fumes and how it may affect immune comprised persons in the home. He was assuring that there would be no issues. He guaranteed them it wasn’t as bad as they thought but it had been brewing for a few months. He worked out a price with them on the spot and shared that his work is guaranteed and follow up sessions were included in the cost. Luis is personable, professional, very knowledgeable and responsive. This happened in Jan 2024. My parents were relieved within 45 days of the matter not seeing a trace of bed bugs anymore. Since then, I have shared his contact with other people and used him myself for a case of Beatles in my new home that I had never witnessed before. Thank you Luis for your expertise and services! Less

Luis is absolutely fantastic to work with! He’s so understanding and really reasonable. Within just five minutes of being in my home, he identified that I had a bed bug invasion. I really appreciated his empathy, especially since I have small children and a dog at home. His approach made me feel reassured and taken care of! Less

Happy customer. Luis was friendly and he explained the service in detail. He answered all my questions. He was also very patient as I had to get my 94 yr old mom out the house and that took a little time. I only saw 2 bedbugs after the 1st service and they were slowly dieing. Just had 2nd service and I’m sure we won’t be seeing anymore. I’m a happy customer and would recommend Ace Bedbug Exterminating. Great contract and price. Less

I rented my condo to vacationers, to make some extra cash. Unfortunately, they also carried with them an infestation of bedbugs, and by the time they departed, the pests had taken over the bedding. I went on Google and call Ace and spoke with Luis. Him and his team were in my condo in 10 mins. Luis is knowledge and patience was by far great. While explaining on what I had and how to prevent the situation was spectacular. Thank you Ace Bedbug Exterminating. Less

I kept my mattress propped against the wall of the hall as I unpacked on move-in day. I didn’t think too much of it until later that night when I saw bedbugs crawling on it. I could only note that they must have emerged from apartments close by or the moving truck, but now they were in my apartment. It was a hard lesson in how easily these pests can spread. Ace Bedbug Exterminating was phenomenal. I got an appointment within an hour for an inspection and treatment within the same day. Less

On a very short taxi ride home I developed some itchy bites and later discovered that I had brought bedbugs back in my clothes. In no time I realized they must have been picked up from the upholstery of the taxi. I felt frustrated and disgusted and I knew I must act quickly to prevent them from infesting my home. Can’t say enough great things about Ace Bedbug Exterminating. They are professional and care about their customers needs Less

Luis and Andres were both extremely successful in getting rid of our problem. Luis was always available to us which I like very much. I would only recommend Ace to anyone in need. Less

After my wife’s work travels brought unwelcome guests home with us, I regrettably had the experience of dealing with bed bugs. This was my first experience of them, and god, as soon as I figured out what they were, I was so scared! I reached out to Ace Bedbug Exterminating, and they responded within 30 minutes. Luis was caring, knowledgeable and accommodating. He came out, assessed our house and gave us a treatment on the spot. I was anxious as a severe hypochondriac, but Luis put my mind at ease, which wasn’t easy to do. A few hours in, and we’re off the hook. Their service is also highly recommended. Less

I never see myself in bed bugs problem. The service specialist is superb, though! Luis Pantaleon is very responsive and professional. On time, thorough and stands by his work. Really a wonderful human! they will be my go to guys if I ever have bedbugs again. Thank you again Ace Bed Bug Exterminating. Less

These guys are lifesavers. Long story short I had someone stay with me a while ago, and my problems started after they left. I’m cheap, so I tried everything to kill bed bugs myself sprays, pesticides, you name it. Nothing worked. Others told me that I would never be rid of them. Desperate, I rang these guys to try to sort it out. They came quickly, explained, answered all questions and completed the job. I wanted to wait to write this review for a minute to be sure the issue was resolved, and I never saw a bug since. These guys don’t just demolish the competition they rule in New York. Thanks a lot I’m finally sleeping. Less

Luis Pantaleon came to check out what we believed were bed bugs. Luis came to our home exactly on time. Needless to say we were concerned. Bed bugs are difficult to get rid of and Luis advised us that he would look through our furniture to check that we were right. He spent time lifting furniture, checking seams along beds and discovered we were dealing with beetles and spiders. He told us we needed a general pest control exterminator. He was amazing! Couldn't have asked for a better experience. Need help. Luis is best to call! Less

Luis was great. Took care of the problem, never had any more bugs after his visit and came back for the follow up promptly. He also offered a lot of advice which is always welcome and helpful. Gracias Luis! Less

Luis is excellent at what he does. I forgot the other man’s name who he bright with him but they were thorough and got everything accomplished. It took one time thank God, they threw my couch away after treating it and putting the covers on them. I have very bad anxiety and get bad panic attacks. I was nervous for a while even though I didn’t see any more and knew they were gone after they did what they had to. There were just a lot of dead ones when I came back after the treatment. I kind of freaked out but knew that I had to clean it all up and sanitize a thousand times. Thank you so much, you’re highly recommended Less

During our team meetings recently there was a complaint, among my colleagues about feeling uncomfortable and itchy which initially seemed odd, to me. Upon examining the conference room closely I found out that a fabric chair was actually infested with bedbugs. We reached out to Luis Pantaleon who arranged for the service that same day. I was very impressed with the way Luis and his crew treated our entire office of 6000+ sqft. in 2 hours. However, what left us more impressed with their professionalism, discretion and punctuality. Since they came the first time, we haven't seen any bedbug. Less

As a host, on Airbnb I was heartbroken when my guest and his family discovered bedbugs during their visit. They had to hurry to prevent taking the bugs home and it saddened me to know their holiday was ruined. I acted quickly to address the problem by bringing in Luis Pantaleon and his team, for bedbug service and making sure the property received a treatment to prevent any recurrence. Less

After an eviction left the unit infested with bedbugs, Luis Pantaleon and his team were a lifesaver. They were professional, efficient, and thorough, explaining the process clearly and eliminating the problem completely. The space was left clean and ready for the next tenant. Highly recommend their services! Less

I recently discovered I had bedbugs in my desk drawer and then it occurred to me, this was probably came from the community couch at work. It seemed strange that simply being in a public space could potentially bring this issue into my life. Luis Pantaleon, sent his service specialist Andres who came took control of the situation right away. They returned 30 days later to make sure the problem was resolved, but I have not seen anymore since they serviced my office. Less

Great experience dealing with Louis....he was professional, with the right amount of friendliness...he was knowledgeable and I felt confident that he was up to the job....he rid me of the dreadful pests(bedbugs) that were making my life miserable...and he followed up by putting my new mattress in a protective mattress cover...in my opinion...he went above and beyond..Thank You Ace Less

Luis is very professional, knowledgeable, and courteous. He answered my call the first time, and scheduled an appointment for the following day. Luis explains what to expect from his service, and does a thorough inspection during the consultation. He doesn’t pressure you into choosing him for the job. He is very prompt, and calls to let you know when to expect his arrival. After the treatment is completed, he calls to follow up, and ensures he comes back in 30 days for another inspection. I would highly recommend Ace for your exterminating needs. Less

There is a laundry room in my building, and soon after I started using it, I began seeing bedbugs in my apartment. Worried, I spoke to a few neighbors, and they were too having the same issue. It became readily apparent where the problem was coming from, so I figured I’d try to get everyone on the same page and take this to the landlord and see if we can get a solution.” Luis Pantaleon and his team at Ace Bed Bug Exterminating were hired by our landlord. These guys were extremely honest, knowledgeable in the industry and they had a quick solution to get the matter resolved with heat service. Less

I’ve been played with bedbugs for a year. I was at my wits end, losing my mind and sleep. Ace bedbug extermination saved my sanity. They’re a great bunch of guys who know exactly what they’re doing professionalism 10 out of 10. And now I’ve been enjoying a good night sleep ever since. Thank you Ace bedbug extermination. You saved me. Less

Very informative about how the process works and the Time it would take to show results. Always punctual with each appointment and timely with phone responses if we had any questions. A second visit was needed after we started seeing bites but after that we were clear. Pricing was affordable and much more reasonable in comparison to other companies in NYC. Less

I cannot recommend Ace Bedbug highly enough. Andres and Luis were extremely professional, knowledgeable, and the treatment was super effective. Ace restored my bug-free home with an eco-friendly process that completely eradicated the problem. Less