Most customers praise Neptune for consistently professional, thorough pool maintenance, dependable repairs, and excellent pressure-washing service. However, isolated complaints report missed appointments, poor responsiveness, and billing disputes—including Spanish-language service gaps—indicating weaknesses in communication and quality controls.
Neptune Pool Services
2026-04-01T16:51:18.888Z
I hired Neptune to powerwash my house, walkway, and driveway. He was recommended by my realtor.I unexpectedly had to go to a funeral that morning, so did not get to observe while the work was being done. When I got home, everything was gleaming and pristine! I could not believe how good the house looked! And the price was excellent, based on input from my neighbors.