The business is highly praised for its exceptional customer service, with many reviews highlighting the helpfulness and understanding of the staff, especially in urgent situations. Additionally, the quality and pricing of their glasses receive positive mentions. There are no significant drawbacks noted in the reviews.
5
May 12, 2025
I really love great customer service, knowing it’s a small business, located in my doctor’s office that I really love and trust!! Rob the owner for S...
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I really love great customer service, knowing it’s a small business, located in my doctor’s office that I really love and trust!! Rob the owner for Sury Optical is very knowledgeable about what he is providing to his clients and cares! Whatever fits your budget and is not trying to sell you more expensive glasses! I felt comfortable in looking at the options I had, asking questions and received the best glasses for me at a great price! Rob explained what Medicare would cover what they would not why, and how it works! I had no clue! Thank you!
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5
Apr 10, 2025
Rob was very knowledgeable, helpful and made sure I was happy with my new frames.
5
Dec 04, 2023
5
Jun 21, 2018
They are the most helpful and understanding of what your looking for in glasses, I highly recommend them!thanks again love the glasses
5
Jan 17, 2018
This morning I broke my prescription sun glasses. I can't live without them. In panic mode I called Rob Sury at Sury Optical. He is normally closed o...
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This morning I broke my prescription sun glasses. I can't live without them. In panic mode I called Rob Sury at Sury Optical. He is normally closed on Wednesday but he was there helping another client with broken glasses. He told me to come right in. Within minutes he had greated me with a smile, fixed by glasses and told me no charge this time. I have been going to Sury Optical for over 10 years and I have ALWAYS been given excellent service and pricing. Way to go Rob!
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