My daughter and I made a winter trip to the lake house only to find that the boiler would not start. Annie and Nathan were very helpful over the phone diagnosing the issues. Great service! Less

I work for the LISTENING POINT FOUNDATION here in Ely. When we had a horrible noise coming from our heat source, Superior Fuel came to the rescue with in 24hrs.Funny story, when our super hero and wild life wrangler, Nate, arrived he found a dead squirrel in our system. How it got there? Not sure... needless to say our caped hero cleaned out the dead guy and had us back and running within 30 min. THANK YOU! Less

In a way I hate to leave 5 stars but our technician Mark H. went far above and beyond to get our tank placed and installed. However communication with the office was something else completely. "We trench and everything", means we trench and nothing. "The tank can go anywhere our 100 ft hose can reach" means who really knows what that means. As the tank ended up in location C, as we where not given enough information for site prep. Communication as to our equipment needs where the guy at Superior repeated our needs and pretended to type them. Those needs where not passed to the technician. Mark 5 stars, office 3 and Ben 0. Less

Excellent service, Nate was our technician, he was absolutely excellent, prompt, and conscientious. He was also a great problem solver!! Anne in the office is awesome. Less

Called Superior Fuel to have a technician inspect our Fuel Oil Heating System. The technician, Nate, caught a serious issue related to the supply line from our tank to the boiler. Felt very supported and extremely satisfied with the attention to detail. Nate came back the same day to install a temporary line. Great Service! Less

Superior has been very good to work with in changing over my heating system from fuel oil to propane. The rep I worked has been very helpful and responsive and workers on site have done a great job! Less

This company has dealt with conversions and moving from fuel oil to propane. Dennis and Nate baseman have been wonderful. Nate covered for Dennis on vacation and fixed the melding of two furnaces to adapt to Ac/heat mode. This company does well for locals. Less

Superior Fuel made the transition from the previous owner to me very easy. Their tank monitoring makes it super convenient to know what propane levels are at my property when I am away. Their office was friendly, knowledgeable, and helpful! Less

Superior Fuel staff in Ely are OUTSTANDING! Unfortunately, we have had need of services several times in the last few months and EACH TIME the staff has been very responsive and right on site when needed. They take time to research the issues and correct the problems. We are so grateful for their service. Less

I just to say that your tech...the fellow that changed out my propane tank from Como to your firm was wonderful. He worked with me to position his truck and crane to protect my wife's garden boxes, was careful, efficient, and all went well.My highest praise!! Less