Customers consistently praise the service for its professionalism, friendliness, and knowledgeable staff. Many highlight the quick response times and effective problem-solving abilities of technicians. No notable cons were mentioned, indicating a high level of satisfaction with the overall customer experience.
5
Apr 23, 2025
Outstanding service. Superior Fuel is fortunate to have Lars as a representative.
5
Apr 22, 2025
Lars was very polite, explained what he was going to do on the leak test. Answered my questions. Great customer service!
5
Apr 21, 2025
5 stars no problem the tech that came out to leak check was very polite, friendly and knowledgeable.Besides that Superior Fuel has always been profess...
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5 stars no problem the tech that came out to leak check was very polite, friendly and knowledgeable.Besides that Superior Fuel has always been professional, accommodating and there when we need them which is very rare these days
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5
Apr 18, 2025
Superior Fuel is Fantastic! Every individual that works there happily, and competently does their job. They are more than professional. They’re honest...
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Superior Fuel is Fantastic! Every individual that works there happily, and competently does their job. They are more than professional. They’re honest and such a pleasure to do business with! They should honestly teach others how it’s done! Look No further… They surpass the rest! The only way to go-Superior Fuel! You’ll be as happy we are!
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5
Apr 17, 2025
Great service rep....
5
Apr 17, 2025
I switched to Superior Fuel and I was so impressed with the customer service from my first interaction, Leah - super helpful, Sean - same and Wayne wa...
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I switched to Superior Fuel and I was so impressed with the customer service from my first interaction, Leah - super helpful, Sean - same and Wayne was the best!! Great prices too.
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5
Apr 14, 2025
Allen the Technician was extremely helpful and polite while doing the inspection
5
Apr 14, 2025
Great customer service. Always friendly and quick service. Very competitive rates
5
Apr 12, 2025
Jason showed up as scheduled to check our tank and regulator. He talked me through the process and why they needed to update them. He was very profess...
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Jason showed up as scheduled to check our tank and regulator. He talked me through the process and why they needed to update them. He was very professional and kind.Thank you
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5
Apr 11, 2025
Superior Fuel recommended 10/10!
5
Apr 11, 2025
Jason was my technician was on time and very efficient. Explained what he was going to do and what
5
Apr 10, 2025
Lars was courteous, friendly and fixed our propane issue quickly. Thank you!
5
Apr 09, 2025
We are new to Grand Marais and appreciate the good service! Especially the payment plan for renters like us. Wayne came out today and made sure everyt...
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We are new to Grand Marais and appreciate the good service! Especially the payment plan for renters like us. Wayne came out today and made sure everything was working safely. Thanks!
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5
Apr 09, 2025
Very nice guy. Only took 15 minutes
5
Apr 03, 2025
Great service. Wayne was great tech that made sure I was up and running good before he left
5
Apr 01, 2025
Lars was prompt, courteous and knowledgeable. Did a good job.
5
Mar 31, 2025
The account setup process was easy and simple. Since then, the safety inspection, refilling process, and automatic payments have been easy and simple ...
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The account setup process was easy and simple. Since then, the safety inspection, refilling process, and automatic payments have been easy and simple as well. Great customer service from all members of the company.
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5
Mar 28, 2025
Lars did a excellent job and got it done in short order and answered all my questions very happy with superior fuel
5
Mar 28, 2025
These guys came out and took care of a scary spontaneous gas leak we discovered. So professional and careful. Deeply appreciate the service!
5
Mar 27, 2025
Wayne was so helpful and did a great job explaining the issues, the fix, and recommendations.
5
Mar 27, 2025
We needed to get our tank checked for an over fill. Lars was the man that came out and corrected the issue. Lars was very professional and friendly. H...
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We needed to get our tank checked for an over fill. Lars was the man that came out and corrected the issue. Lars was very professional and friendly. He removed the excess gas and adjusted the regulator on one of the tanks for me. The two tanks were not emptying evenly. Thank you Lars for the prompt response. Signed a satisfied customer Tim Sisler
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5
Mar 25, 2025
Wayne and Dave did an excellent job and took extra time to make sure everything was back up and running properly after installing a new tank at our sh...
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Wayne and Dave did an excellent job and took extra time to make sure everything was back up and running properly after installing a new tank at our shop in Iron River! Above and beyond for sure!
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5
Mar 24, 2025
Great service in periodic checking of my system for leaks etc. I found out that my regulators were outdated and needed to be replaced. All work was do...
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Great service in periodic checking of my system for leaks etc. I found out that my regulators were outdated and needed to be replaced. All work was done efficiently and cordially.
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5
Mar 21, 2025
Mark with Superior Fuel is amazing. He was at our home in Side Lake checking our propane lines and answered all my questions. Great customer service 5...
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Mark with Superior Fuel is amazing. He was at our home in Side Lake checking our propane lines and answered all my questions. Great customer service 5 star service
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5
Mar 18, 2025
Fast, friendly and knowledgeable
5
Mar 15, 2025
Great customer service!
5
Mar 14, 2025
I have had Superior Fuel for 7 years. Never have had a problem. I’m on keep fill I don’t have to think about it. I have also had them check my furnace...
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I have had Superior Fuel for 7 years. Never have had a problem. I’m on keep fill I don’t have to think about it. I have also had them check my furnace.
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5
Mar 14, 2025
Fast with delivery, excellent pricing for multiple fuels. Always available to answer questions. I’m glad they are here in the North land!
5
Mar 13, 2025
It was great experience, very knowledgeable, efficient and pleasant. I would recommend them to friends and family.
5
Mar 12, 2025
Fast and friendly service.
5
Mar 10, 2025
Very fast and very friendly. Explained all possibilities to try to correct my current situation with propane. Thank you very much, excellent service a...
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Very fast and very friendly. Explained all possibilities to try to correct my current situation with propane. Thank you very much, excellent service as always.
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5
Mar 05, 2025
No complaints here. Thanks for taking care of the problem in a timely manner.Wish I would have realized it sooner.
5
Mar 04, 2025
Superior fuel was very responsive with answering all our questions for starting a new service after we bought our new house. They were able to get a t...
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Superior fuel was very responsive with answering all our questions for starting a new service after we bought our new house. They were able to get a technician out to our house the next day. Would recommend
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5
Mar 04, 2025
We are new to Superior Fuel, the tank swap out process was easy. Very professional, good communication, will recommend.
5
Feb 25, 2025
Just getting started with Superior Fuel after moving into a new home. Customer service and getting everything set up has been excellent. Wayne was our...
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Just getting started with Superior Fuel after moving into a new home. Customer service and getting everything set up has been excellent. Wayne was our technician and he was friendly and got the job done in some difficult conditions.
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5
Feb 21, 2025
My daughter and I made a winter trip to the lake house only to find that the boiler would not start. Annie and Nathan were very helpful over the phone...
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My daughter and I made a winter trip to the lake house only to find that the boiler would not start. Annie and Nathan were very helpful over the phone diagnosing the issues. Great service!
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5
Feb 14, 2025
Josh M. did a great job of finding the leak on our tank, even though the leak detector spray was freezing up due to the sub-zero temps. Gotta give thi...
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Josh M. did a great job of finding the leak on our tank, even though the leak detector spray was freezing up due to the sub-zero temps. Gotta give this guy the 👍!!!
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5
Feb 14, 2025
Am very pleased with your service.
5
Feb 10, 2025
Superior Fuel has been very easy to work with. Clear communication and punctuality is what I expected, and their team delivered. Lars, their tech, hel...
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Superior Fuel has been very easy to work with. Clear communication and punctuality is what I expected, and their team delivered. Lars, their tech, helped me understand the equipment operation more. I’m glad to work with them.
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5
Feb 10, 2025
Technician was terrific and very professional
5
Feb 07, 2025
Josh Martin did a great job going through all the information I need to know. Thanks for taking care off our system.
5
Jan 29, 2025
The service tech, Alan, came out to replace the propane regulators. He was friendly, knowledgeable, and efficient.
5
Jan 28, 2025
Josh Martin was our service tech and he did a great job! Very personable, timely, efficient, dependable, and knowledgable. Happy customers!
5
Jan 23, 2025
Very friendly and knowledgeable. A great experience
5
Jan 23, 2025
The north winds were howling down from Canada the day Wayne made the drive down here to Jenkins, Mn. Some people would have stayed home and crawled un...
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The north winds were howling down from Canada the day Wayne made the drive down here to Jenkins, Mn. Some people would have stayed home and crawled under the blankets to stay warm but not Wayne from Superior Fuel! He setup my new LP tank exactly where we wanted it placed. He professionally made sure there were no leaks (air or otherwise) . Stayed until all questions were answered then hopped back up and into his White Truck then rode off into the sunset knowing all is well and good!
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5
Jan 22, 2025
I had superior fuel come switch out our propane tank today. The guy was very professional and courteous. He got done in a very timely manner.
5
Jan 20, 2025
Very friendly, fast and efficient!
5
Jan 18, 2025
Great prices and even better customer service.
5
Jan 17, 2025
Just switched to superior fuel recently. The staff seemed happy to answer all the questions I had and made it very easy to get started. The technician...
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Just switched to superior fuel recently. The staff seemed happy to answer all the questions I had and made it very easy to get started. The technician that switched my tanks seemed very knowledgeable and had a great attitude, even at 7 AM with a winter weather advisory. 100% recommend Superior fuel!
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5
Jan 11, 2025
Our place in Makinen utilizes Superior Fuel, which provides prompt and friendly customer service.
5
Jan 09, 2025
Super friendly and prompt service.
5
Jan 07, 2025
Mark was great checking my system on time and and could answer any questions I had.
5
Jan 06, 2025
Josh was out and did our site inspection and found that our regulators had expired. He was able to change them on the spot! I would recommend superior...
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Josh was out and did our site inspection and found that our regulators had expired. He was able to change them on the spot! I would recommend superior fuel and Josh anytime!
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5
Jan 06, 2025
Mark H was the service technician that did the inspection on our house to check on our propane tank did an excellent job, very professional and knowle...
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Mark H was the service technician that did the inspection on our house to check on our propane tank did an excellent job, very professional and knowledgeable. Explained what he checked and his findings. We feel very confident about what he did.
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5
Dec 31, 2024
Smooth process was in and out in no time. Definitely recommend.
5
Dec 23, 2024
Guy that delivered the tank was nice, professional and efficient so far so good!
5
Dec 21, 2024
We’ve never had propane before and Wayne, our service man was very friendly and helpful and answered all of our questions. I’m so glad we went with Su...
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We’ve never had propane before and Wayne, our service man was very friendly and helpful and answered all of our questions. I’m so glad we went with Superior Fuel over those other guys.
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5
Dec 21, 2024
We had a meter installed on our tank. All of our questions were answered kindly and thoroughly when we called the office. Mark did an excellent job. H...
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We had a meter installed on our tank. All of our questions were answered kindly and thoroughly when we called the office. Mark did an excellent job. He was on time, kind, explained what he would be doing and got it done in a timely manner.
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5
Dec 19, 2024
Allen was professional and helpful, all of my questions were answered.
5
Dec 18, 2024
Alan is an extraordinary part of ypur company. He knows his stuff! He expained what he was doing and worked to his satisfaction ....and he sets a hig...
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Alan is an extraordinary part of ypur company. He knows his stuff! He expained what he was doing and worked to his satisfaction ....and he sets a high bar for himself. I am more than satified with his work.
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5
Dec 18, 2024
Great service,iam glad I switched to superior fuel..Thank u for your service
5
Dec 17, 2024
Thanks for the great service and the up to date communication you provide
5
Dec 17, 2024
Quiet and easy inspection
5
Dec 17, 2024
We signed up with Superior Fuel a few years ago when we were having many issues with our previous fuel company. It has been nothing but a pleasure dea...
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We signed up with Superior Fuel a few years ago when we were having many issues with our previous fuel company. It has been nothing but a pleasure dealing with them. In fact, everything has been so seamless we haven't really needed to contact them about anything. This is a great company!
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5
Dec 11, 2024
On time and friendly service and installation.
5
Dec 11, 2024
Mark H answered all my questions. Did a great job installing my tank.
5
Dec 10, 2024
Checked out my propane system and fixed what needed to. Fast, friendly service. Happy customer!!
5
Dec 04, 2024
As Owner of Back O’ The Moon Resort, we knew we made the right choice choosing Superior Fuel for our energy needs! Our Tech, Mark H. was friendly and ...
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As Owner of Back O’ The Moon Resort, we knew we made the right choice choosing Superior Fuel for our energy needs! Our Tech, Mark H. was friendly and knowledgeable from start to finish! No one we’d rather work with than Superior Fuel! Thanks again!
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5
Dec 03, 2024
Top notch customer service got me all set up with propane for my furnace. I definitely recommend they were out bright and early and started the job th...
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Top notch customer service got me all set up with propane for my furnace. I definitely recommend they were out bright and early and started the job thanks again! One happy customer
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5
Dec 03, 2024
Mark h did a great job installing the new tank.
5
Dec 02, 2024
Mark H was great to work with. He was very professional and very understanding of our chaos even unfazed by the dogs and a goat that came to greet him...
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Mark H was great to work with. He was very professional and very understanding of our chaos even unfazed by the dogs and a goat that came to greet him. Based on our experiences thus far, we are glad we switched from our previous supplier!
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5
Dec 02, 2024
Great service, new tank in...thanks
5
Dec 01, 2024
Greet people at superior fuel. The service guy is nameless, Al did a great job. The sure everything was working double checked all his work. Great per...
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Greet people at superior fuel. The service guy is nameless, Al did a great job. The sure everything was working double checked all his work. Great personality I want to say thank you. To everybody in superior they do a great job
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5
Nov 26, 2024
Excellent customer service, friendly and knowledgeable!
5
Nov 22, 2024
Just had another tank put in for our garage. Lars the guy that hooked it up was great! He did a great job was nice and friendly! Give this guy a raise...
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Just had another tank put in for our garage. Lars the guy that hooked it up was great! He did a great job was nice and friendly! Give this guy a raise!!!!
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5
Nov 22, 2024
I work for the LISTENING POINT FOUNDATION here in Ely. When we had a horrible noise coming from our heat source, Superior Fuel came to the rescue with...
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I work for the LISTENING POINT FOUNDATION here in Ely. When we had a horrible noise coming from our heat source, Superior Fuel came to the rescue with in 24hrs.Funny story, when our super hero and wild life wrangler, Nate, arrived he found a dead squirrel in our system. How it got there? Not sure... needless to say our caped hero cleaned out the dead guy and had us back and running within 30 min. THANK YOU!
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5
Nov 21, 2024
Excellent work done by Wayne. Fast and professional service.
5
Nov 21, 2024
Jeff did our install and did a great job! Fast and efficient. Made sure everything was set up properly and safe.
5
Nov 21, 2024
Alan Thank you so much for the fast safe service. Very impressed with your kindness and courtesy. Heard from the Hideaway in Babbitt about Superior F...
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Alan Thank you so much for the fast safe service. Very impressed with your kindness and courtesy. Heard from the Hideaway in Babbitt about Superior Fuels super service. Highly recommend people checking this company and employees out. Thank you again.
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5
Nov 21, 2024
Thank you so much Mark for your excellent service. Very impressed with your workmanship and knowledge. Efficient and quick made my day. The Hideaway B...
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Thank you so much Mark for your excellent service. Very impressed with your workmanship and knowledge. Efficient and quick made my day. The Hideaway Babbitt Mn Roxanne
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5
Nov 21, 2024
Mark H. Was prompt , friendly and knowledgeable. Thank you so much!!
5
Nov 21, 2024
Showed up on time was professional and thorough
5
Nov 20, 2024
Mark was excellent!!!
5
Nov 20, 2024
Thank you for the great service! The Tech Wayne did a great job and would recommend Superior fuel.
5
Nov 20, 2024
Wayne did a great job in tough weather. Timely and efficient with all the equipment/tools to move and hookup our older LP system.
4
Nov 19, 2024
The service tech was extremely helpful, friendly, and efficient. They are timely and good with communication. Their invoicing/billing is a little conf...
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The service tech was extremely helpful, friendly, and efficient. They are timely and good with communication. Their invoicing/billing is a little confusing when getting more than one at a time (say for installing / rental/ and filling). Overall great service and support!
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5
Nov 18, 2024
Mark H. was very prompt, efficient and friendly!
5
Nov 18, 2024
I highly recommend superior fuel. Mark h was really nice and very knowledgeable. Glad I made the switch
5
Nov 17, 2024
Excellent service.
5
Nov 14, 2024
Mark Haverland did a great job and in a short period of time!
5
Nov 08, 2024
They came and changed my tank and got me on their fuel system with no problems. I was very happy with the technician.He was very courteous and prompt.
5
Nov 08, 2024
I highly recommend Superior Fuel. Mark H. was excellent to work with, knowledgeable and very helpful.
5
Nov 05, 2024
Dave was a nice guy.. very professional. was informative and did not mind answering my questions along with giving me advice with regards to my propa...
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Dave was a nice guy.. very professional. was informative and did not mind answering my questions along with giving me advice with regards to my propane use
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5
Nov 03, 2024
Absolutely excellent company with great rates went the extra mile for me and my family. Much appreciate these people. We will have a long-term relatio...
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Absolutely excellent company with great rates went the extra mile for me and my family. Much appreciate these people. We will have a long-term relationship. Local business to small town charm and prices that cant compare
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5
Nov 01, 2024
Professional, personable and knowledgeable
5
Nov 01, 2024
Excellent service polite and knowledgeable technician
5
Nov 01, 2024
Good. Service
5
Nov 01, 2024
Jason was terrific at explaining all he was doing. He was polite and eager to make sure all our concerns were addressed.
5
Oct 23, 2024
Very pleased with the service and placement of my new tank and hook up. They were very efficient and knowledgeable. Looking forward to working with th...
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Very pleased with the service and placement of my new tank and hook up. They were very efficient and knowledgeable. Looking forward to working with this company. Thank you! Joy
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