Elijah is our pool service tech and he has been great with noticing issues. He also does extra where ever he can to ensure our pool is in the best con...
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Elijah is our pool service tech and he has been great with noticing issues. He also does extra where ever he can to ensure our pool is in the best condition.
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5
Mar 13, 2025
Elijah has been doing an excellent job. Our pool is pristine blue and we are very happy with his service.
5
Mar 12, 2025
Elijah did a great job on my pool today, he is highly competent and customer service oriented. I look forward to him continuing to maintain my pool.
5
Mar 06, 2025
Elijah McMillan does an excellent job on our pool. The water is always crystal clear, along with the filter. He takes time to vacuum the pool and cle...
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Elijah McMillan does an excellent job on our pool. The water is always crystal clear, along with the filter. He takes time to vacuum the pool and clean the surface film. I have been with SW Pool (formerly AquaBrite) for 5 years and the pool has never looked this good. Keep up the good work.
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5
Mar 05, 2025
Elijah McMillan does a great job on our pool. The water is crystal clear, and the surfaces and nozzles are clean. It has never looked this good. He ha...
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Elijah McMillan does a great job on our pool. The water is crystal clear, and the surfaces and nozzles are clean. It has never looked this good. He has gone the extra mile to take care of us.
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5
Mar 05, 2025
Very nice and polite customer service
5
Mar 04, 2025
They are very responsive as we start to rebuild our pool from Ian.
5
Mar 03, 2025
5
Mar 02, 2025
I highly recommend the SW Pools Team. They accommodated a rough schedule and did a great job. Hire them!!!
5
Feb 21, 2025
5
Feb 07, 2025
5
Feb 03, 2025
Elijah was wonderful. He did a great job, please don't change him, we want to keep him, very customer oriented
5
Jan 29, 2025
20 years ago our pool needed a new surface. Southwest Pools was able to work with our budget, and or surface lasted 20 years. It was time for a new ...
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20 years ago our pool needed a new surface. Southwest Pools was able to work with our budget, and or surface lasted 20 years. It was time for a new surface, and Josh did a great job in helping my wife an I, choose a Pebble Tec finish. The prep guy was very friendly, and worked hard to get the pool ready for Pool One, who put the finish on. The Pool One crew did a great job, and the pool looks amazing. The following week, Steve came out every day to brush the pool, add chemicals, and made sure the pool was working properly. Steve even braved temps in the 40's and pouring rain, to get the job done. We want to thank Josh, Steve, Pool One, and all the folks involved. The pool looks fantastic!
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5
Jan 24, 2025
SW Pools and Troy (tech) are awesome! Had to wait for part but was in constant contact until job was complete! Very professional and prompt
5
Jan 22, 2025
For many years we used a local pool company (Aquabrite) that was later acquired by Southwest Pools, which is a larger corporate outfit. But happily S...
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For many years we used a local pool company (Aquabrite) that was later acquired by Southwest Pools, which is a larger corporate outfit. But happily Southwest, with the local branch manager Josh, has maintained the feel of a much smaller company with a good touch with their customers. They do a good job maintaining the pool, but where they are really helpful is with the equipment maintenance. Our house on Fort Myers Beach got slammed with three hurricanes in two years, and Josh was on the ball each time to get the canal pumped out of the pool and the equipment replaced. We have recently left the Beach and bought a place (no floods!) where the pool equipment needed some updating, so we turned to Southwest again. Justin did a very professional job replacing the pump, filter and installing a salt water system. We are very happy with the folks at Southwest.
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5
Jan 20, 2025
Troy was extremely knowledgeable and solved the problem that I called him for! I was very happy with his service
5
Jan 20, 2025
Excellent service. Technician was extremely knowledgeable about the system. Actually found a leak I wasn’t aware of and fixed it.
5
Jan 18, 2025
5
Jan 17, 2025
Repair tech replaced pressure valve. He was courteous and explained thoroughly. SWFL need more workers like Jarreth.
5
Jan 06, 2025
They responded quickly and fixed my issue very polite and courteous a real pleasure to work with
5
Jan 01, 2025
Southwest pools renovated our pool deck and the inside of our pool to create an incredible up to date look. Josh was extremely professional in his st...
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Southwest pools renovated our pool deck and the inside of our pool to create an incredible up to date look. Josh was extremely professional in his step by step guidance through the process and Steve his crew did an amazing job - on time and our lanai space and pool were spotless upon completion . This process was such a positive experience from start to meting at our home , visiting their showroom to enjoying our new space Thank you so very much ! the Oneils
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5
Dec 27, 2024
More than happy with Southwest Pools. Troy the technician was honest and extremely helpful. Thanks again Troy!!
5
Dec 23, 2024
5
Dec 14, 2024
5
Dec 12, 2024
Our tech has been extremely conscientious, professional, and careful in treating our pool. We are very pleased with our tech and the company’s commit...
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Our tech has been extremely conscientious, professional, and careful in treating our pool. We are very pleased with our tech and the company’s commitment to service.
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5
Dec 09, 2024
5
Dec 05, 2024
5
Dec 04, 2024
5
Nov 29, 2024
Wanted to shout out Elijah from Southwest pools, he came by my house in Verdana Village to do a pool service. He vacuumed my pool, and made it look sp...
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Wanted to shout out Elijah from Southwest pools, he came by my house in Verdana Village to do a pool service. He vacuumed my pool, and made it look spotless. My pool has never looked so good. The next day my O-ring popped on my chlorinator. I called Theresa and she sent Elijah back to address it. He came back immediately and solved the problem. I highly recommend Southwest pools and a big thumbs up to Theresa and Elijah! They are both excellent. Thanks again guys!!Benny Canda
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5
Nov 26, 2024
If I could give zero stars I would. Your company is completely unreliable, do not show up for service, and make promises that you don’t keep. I am sur...
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If I could give zero stars I would. Your company is completely unreliable, do not show up for service, and make promises that you don’t keep. I am surprised that you are even still in business!
It has been one month and we have decided to stay with southwest pools for one reason. His name is Elijah. He came in and took a very bad situation and turned it around. He is competent, friendly, and most of all is reliable. He has helped us learn about the pool equipment and is very willing to spend the time to make things right.
He certainly has single handedly brought back our confidence in your company and he deserves complete credit for keeping us as customers. Great job Elijah!!!!!!!! Continue your good work.
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5
Nov 25, 2024
We had guests who changed buttons on our pool heater that caused our heater not to turn on. I worked with Tiffany to see if someone could come out fa...
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We had guests who changed buttons on our pool heater that caused our heater not to turn on. I worked with Tiffany to see if someone could come out fast as our kids were very sad not to be able to swim. She was able to get Josh to come out the same day and he fixed our problem and the pool is now heating! Thank you to both of you for helping to get our problem fixed!
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5
Nov 23, 2024
Elijah arrived for his first pool cleaning session today He made a great first impression. ! We look forward to a long and happy relationship with Sou...
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Elijah arrived for his first pool cleaning session today He made a great first impression. ! We look forward to a long and happy relationship with Southwest Pools.
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5
Nov 22, 2024
Great customer service, attentiveness and quality. Elijah has been great to work with and definitely goes above and beyond with the highest level of c...
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Great customer service, attentiveness and quality. Elijah has been great to work with and definitely goes above and beyond with the highest level of client service.
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5
Nov 08, 2024
Elijah has been our service technician for cleaning our pool and wanted to share what a wonderful job he’s doing. His knowledge, service, dependabilit...
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Elijah has been our service technician for cleaning our pool and wanted to share what a wonderful job he’s doing. His knowledge, service, dependability, communication, manners is great example how to treat customers. I’d be proud to have him on my team!!
Keep up the great work!!
Michael
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5
Oct 29, 2024
Troy knows his business...he was prompt and efficient and pleasant to converse with...very knowledgeable in his profession and e tremely professional
...
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Troy knows his business...he was prompt and efficient and pleasant to converse with...very knowledgeable in his profession and e tremely professional
...
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5
Oct 28, 2024
Customer Service was very professional, and friendly. My technician, Jarrett was exceptional. I would highly recommend this company for your pool serv...
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Customer Service was very professional, and friendly. My technician, Jarrett was exceptional. I would highly recommend this company for your pool service.
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5
Oct 25, 2024
Our tech, Jarrith was very knowledgeable with Jandy equipment. He suggested to watch our actuators before replacement. The honesty was genuine and in ...
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Our tech, Jarrith was very knowledgeable with Jandy equipment. He suggested to watch our actuators before replacement. The honesty was genuine and in the best interest of the customer, us. He clearly marked our pipings so we could monitor and call when the situation changes.
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5
Oct 25, 2024
Troy was amazing, very efficient and helpful.
5
Oct 23, 2024
Professional, courteous and knowledgeable!!!
5
Oct 15, 2024
Ian did a great job cleaning my pool.
5
Oct 07, 2024
Tech very knowledgeable and friendly and does great work
5
Sep 21, 2024
Great group of employees had an issue with pool the other day they were on top of it to fix it!
5
Sep 15, 2024
5
Aug 17, 2024
5
Aug 09, 2024
Very professional
5
Aug 02, 2024
He exceed my expectations on every level. I highly recommend him.
5
Jul 20, 2024
5
Jul 19, 2024
I will always use Southwest Pools. They are reliable and get the job done even when it's tricky- every time.
5
Jul 19, 2024
Great customer service. Great home pool service. A special thank you to Jaylen my representative
5
Jul 18, 2024
Southwest Pools in Venice is a very dependable and efficient pool service. Great customer service. Joshua perform fast prompt repairs. Rudy does our p...
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Southwest Pools in Venice is a very dependable and efficient pool service. Great customer service. Joshua perform fast prompt repairs. Rudy does our pool maintenance on a weekly basis and he is a pleasure to interact with. Very knowledgeable and dependable.
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5
Jul 07, 2024
Troy was terrific . He took all the mystery out of our problems and fixed all of them !!
Just a great job , thank you Troy !!
5
Jul 05, 2024
Great company with outstanding service .
5
Jun 24, 2024
5
Jun 18, 2024
5
Jun 17, 2024
He did quality work replacing our drain covers and was done quickly
5
Jun 06, 2024
Went into the Southwest Pools office and met Theresa who was friendly, competent, and extremely accommodating. I had a leak in my pool automatic chlor...
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Went into the Southwest Pools office and met Theresa who was friendly, competent, and extremely accommodating. I had a leak in my pool automatic chlorine dispenser. Within an hour a courteous technician, Troy Romeyn arrived and made the timely repair. Two top notch individuals who exceeded my expectations.
David Williams. June 5th, 2024
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5
Jun 05, 2024
Super positive experience, Troy explained everything.
5
May 23, 2024
Joe was very nice, thorough, helpful and informative. Great job.
5
May 22, 2024
Troy at Southwest Pools came out, was very professional, figured out the issue, explained it well and then quickly solved the problem. Kudos!
5
May 18, 2024
Pool tech did a fantastic job and knew what he was doing and very knowledgeable. Highly recommended 👍
5
May 16, 2024
So happy to have a pool light again! Troy was knowledgeable, prompt and got our pool light fixed in time for incoming guests. Thanks Troy!
5
May 15, 2024
5
May 08, 2024
Troy was absolutely amazing !!! Extremely knowledgeable and professional. Would highly recommend . Thank you Southwest Pool's
5
May 08, 2024
The Best
5
Apr 19, 2024
The team at Southwest LOVE what they do & you can see it in the way they take care of their customers!
5
Apr 11, 2024
Fantastic people that go above and beyond to solve your problems
5
Apr 05, 2024
As a new pool owner with a Pentair system, I’ve been experiencing intermittent issues. Some were programming issues and some were not. I’ve had the ...
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As a new pool owner with a Pentair system, I’ve been experiencing intermittent issues. Some were programming issues and some were not. I’ve had the issues looked at multiple times without resolution. Today, Joe came out and resolved every single one of those issues. I could not be any happier! 10 stars for Joe!!!
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5
Mar 25, 2024
Joe knows his stuff and was able to diagnose and fix the issue quickly. Also, he explained what the problem was in terms I could understand. Joe is ve...
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Joe knows his stuff and was able to diagnose and fix the issue quickly. Also, he explained what the problem was in terms I could understand. Joe is very courteous and professional.
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5
Mar 25, 2024
Southwest just finished our pool renovation that included new coping, tiles and resurfacing. Kudos to Josh who helped us pick out the colors and styl...
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Southwest just finished our pool renovation that included new coping, tiles and resurfacing. Kudos to Josh who helped us pick out the colors and styles and provided insights and tips on what would look great!! Southwest provided a firm start date, an upfront schedule of target dates and kept to that schedule. I can't say enough good things about Steve the supervisor on our job. When the coping was installed on the spa the standard coping tiles did not extend sufficiently on both sides (our spa was out of round). Steve immediately had the coping removed and ordered custom spa coping that provided the appropriate spacing. Our "new" pool is up and running and is beautiful!!! Many thanks to all involved at Southwest!!!!
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5
Mar 22, 2024
5
Mar 20, 2024
5
Mar 20, 2024
5
Mar 16, 2024
Rudy is our favorite pool technician with Southwest pools. He always does an awesome job! Everyone at Southwest pools have been great to us for the pa...
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Rudy is our favorite pool technician with Southwest pools. He always does an awesome job! Everyone at Southwest pools have been great to us for the past 4 years since we hired them to take care of our pool in Nokomis Florida.
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5
Mar 15, 2024
Steve does an amazing job and our pool has never looked better!
5
Mar 13, 2024
Troy did an outstanding job! Very pleased!
5
Mar 12, 2024
Southwest Pools began servicing our pool when the took over for AquaBrite. They have done an amazing job in keeping our pool up and running with crys...
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Southwest Pools began servicing our pool when the took over for AquaBrite. They have done an amazing job in keeping our pool up and running with crystal clear water! They are quick to respond if we have any questions. It’s always nice getting a text report w/ a picture when our pool tech has completed his weekly service. No complaints here!
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5
Mar 11, 2024
We started with SW Pools as a customer of AquaBrite after purchasing the house. We decided to continue with the same pool service company for continu...
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We started with SW Pools as a customer of AquaBrite after purchasing the house. We decided to continue with the same pool service company for continuity. It was a tough period due to management change. It took several months to sort that out.
Now SW Pools is fantastic. Their customer service is top notch, cleaning service never misses the schedule. And, I get an update after each cleaning!
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5
Mar 11, 2024
Bryce is the best pool service professional we have ever had! Thank you Bryce for caring for our pool the way you do!
5
Mar 05, 2024
Guys show up when scheduled and do a great job cleaning. Highly recommend.
5
Mar 05, 2024
Southwest is the best! Been working on our pool now for several months and they are excellent at caring for your pool like it’s their own. Steven ha...
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Southwest is the best! Been working on our pool now for several months and they are excellent at caring for your pool like it’s their own. Steven has been my technician and he takes the time to listen and does exactly what you ask. Great people and outstanding customer service! Highly recommend!
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5
Mar 01, 2024
Bryce does a great job for us. He always arrives at a consistent time and is very thorough in cleaning process. We have not had any issues with qual...
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Bryce does a great job for us. He always arrives at a consistent time and is very thorough in cleaning process. We have not had any issues with quality of work or the cleanliness of the pool!
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5
Feb 29, 2024
Troy from South West Pools was well informed with the Pentair System. Could not ask for a better outcome.
5
Feb 29, 2024
Pleasure dealing with this company. No contract to sign. Details of cost for services presented clearly & were reasonable. Technician is very good & e...
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Pleasure dealing with this company. No contract to sign. Details of cost for services presented clearly & were reasonable. Technician is very good & easy to deal with. Excellent service all around.
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5
Feb 28, 2024
We’ve been very happy with Southwest pools after going through several other pool service companies. These folks do a very good job maintaining the wa...
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We’ve been very happy with Southwest pools after going through several other pool service companies. These folks do a very good job maintaining the water quality and our pool always looks great. Not an easy thing to do in turbulent Florida weather!
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5
Feb 28, 2024
South West Pools are great. They Got issues with our pool all corrected. Great service.
5
Feb 28, 2024
Each week Peter shows up on time with a very pleasant attitude, as we always say hello and good morning to him and chat a little bit, and he always do...
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Each week Peter shows up on time with a very pleasant attitude, as we always say hello and good morning to him and chat a little bit, and he always does such a great job on our pool, making sure everything is just right.
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5
Feb 26, 2024
Our pool always looks great. Service is consistent and thorough! We' used them when we lived in the Cape and now in Alva. Would highly recommend the...
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Our pool always looks great. Service is consistent and thorough! We' used them when we lived in the Cape and now in Alva. Would highly recommend them.
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5
Feb 26, 2024
My first pool service, Alex took the time to explain everything and answer my questions. Looking forward to working with SW Pools
5
Feb 23, 2024
Rudy is great and always does a very thorough job cleaning our pool. He is always friendly and helpful if we have questions.
5
Feb 22, 2024
He.has done a great job the best I've had in 22 yrs. Always looks crystal sparkling
5
Feb 21, 2024
5
Feb 20, 2024
Awesome service, nice and professional.
5
Feb 20, 2024
Excellent work
5
Feb 20, 2024
Southwest pools has been cleaning my pool for almost a year now I have been very happy with my Ptech Ian. If you’re looking for a pool cleaning servic...
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Southwest pools has been cleaning my pool for almost a year now I have been very happy with my Ptech Ian. If you’re looking for a pool cleaning service, I would recommend Southwest pools.
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5
Feb 20, 2024
Bryce takes his time cleaning our pool. If he is concerned about something he reaches out right away and addresses it with us.
5
Feb 19, 2024
They have done a great job to date
5
Feb 17, 2024
Nolan is a nice young man and has consistently provided good pool service
5
Feb 17, 2024
5
Feb 16, 2024
Very pleased with pool service. When contacted with any issues, response has been resolved in a timely manner.