Science Plumbing Inc.
2025-12-18T04:01:38.844Z
I contacted them for a water heater replacement. A technician arrived and began working immediately without explaining the plan or discussing details with me. When I asked for clarification, he called Lalo, who told me they would install a new water heater with a 12-year warranty.The technician then left and returned a few hours later with a water heater of his own choosing, without informing me of the model. He started installing it and had nearly completed the installation before I even had a chance to inspect it. When I finally checked the model, I realized it did not come with a 12-year warranty as promised.At that point, the technician left my home with the plumbing left open. This was extremely unprofessional and unsafe. I would definitely not recommend this company.