based on 38 reviews
Travel Concepts, Sue in particular, are very knowledgeable, thorough and responsive. We have booked 2 international trips with them and I recommend them highly for taking the hassle out of making travel plans. They think about the smallest details, offer a variety of options and are always available for questions or should issues arise.... More
Travel Concepts, Sue in particular, are very knowledgeable, thorough and responsive. We have booked 2 international trips with them and I recommend them highly for taking the hassle out of making travel plans. They think about the smallest details, offer a variety of options and are always available for questions or should issues arise. Less
We have traveled with Travel Concepts on many trips. Chris and Kelly are true pros when it comes to arranging trips and putting all the details together to make for a very enjoyable trip. From a passenger falling during the night and breaking a hip to a few of our Group coming down with Covid(different trips!)they have handled it all. But they are thebest at what they do and each trip is enjoyabl... More
We have traveled with Travel Concepts on many trips. Chris and Kelly are true pros when it comes to arranging trips and putting all the details together to make for a very enjoyable trip. From a passenger falling during the night and breaking a hip to a few of our Group coming down with Covid(different trips!)they have handled it all. But they are thebest at what they do and each trip is enjoyable and memorable. Travel Concepts is the only agency we wouldever use, for they are the best!Lynn and Scott Less
My husband and I enjoyed 3 different tours of Ireland arranged by Travel Concepts and Chris and Kelly. All the accommodations were amazing. The food was great, and the tour bus driver was always knowledgeable with a sense of wryIrish humor. To top it off, each tour was accompanied by New Barleycorn. To our delight, Alex and John entertained us at several real Irish pubs. We’re keeping our fingers... More
My husband and I enjoyed 3 different tours of Ireland arranged by Travel Concepts and Chris and Kelly. All the accommodations were amazing. The food was great, and the tour bus driver was always knowledgeable with a sense of wryIrish humor. To top it off, each tour was accompanied by New Barleycorn. To our delight, Alex and John entertained us at several real Irish pubs. We’re keeping our fingers crossed that there will be a future Ireland tour accompanied by Alex and John, the New Barleycorn🍀 Less
I’ve been traveling with Travel Concepts for MANY years and have found them SO professional and FUN! Chris and Kelly make sure everything is PERFECT and I have found them PHENOMENAL! I would recommend them to all!... More
I’ve been traveling with Travel Concepts for MANY years and have found them SO professional and FUN! Chris and Kelly make sure everything is PERFECT and I have found them PHENOMENAL! I would recommend them to all! Less
Travel Concepts arranged our family trip to St. John in November 2024. They took care of everything for us, and we had a fabulous time.Thank you so much to Caryn who found and booked the villa for us, and to Leijha who dealt with the other logistics, such as arranging transport, having groceries delivered etc.... More
Travel Concepts arranged our family trip to St. John in November 2024. They took care of everything for us, and we had a fabulous time.Thank you so much to Caryn who found and booked the villa for us, and to Leijha who dealt with the other logistics, such as arranging transport, having groceries delivered etc. Less
You can’t beat the organization with Travel Concepts! We’ve been lucky to have a number of their cruises where everything was perfect. A few times we watched while they took care of personal problems “their” cruisers had with total professionalism. We’ve always had quick responses to any of our questions or needs…definitely highly recommend them!!!... More
You can’t beat the organization with Travel Concepts! We’ve been lucky to have a number of their cruises where everything was perfect. A few times we watched while they took care of personal problems “their” cruisers had with total professionalism. We’ve always had quick responses to any of our questions or needs…definitely highly recommend them!!! Less
Chris and Kelly are the best! They pay attention to every little detail and bend over backward to accommodate your requests. Highly recommend them!
Chris & Kelly are fantastic. We have been extremely happy with the attention to details on all of the cruises booked with Travel Concepts. Especially the Phil Coulter Tranquility cruises.The names on the stateroom doors is a nice touch. Sue is very helpful when calling with any questions.... More
Chris & Kelly are fantastic. We have been extremely happy with the attention to details on all of the cruises booked with Travel Concepts. Especially the Phil Coulter Tranquility cruises.The names on the stateroom doors is a nice touch. Sue is very helpful when calling with any questions. Less
I have been traveling with Travel Concepts since I retired in 2012. I've been with them on Caribbean Cruises almost every year and on Coach Tours in Ireland five times and will be going again in a few weeks. I can't say enough about the personal attention and care for every detail that have been provided to make our trips safe and fun! I would highly recommend Travel Concepts to anyone looking fo... More
I have been traveling with Travel Concepts since I retired in 2012. I've been with them on Caribbean Cruises almost every year and on Coach Tours in Ireland five times and will be going again in a few weeks. I can't say enough about the personal attention and care for every detail that have been provided to make our trips safe and fun! I would highly recommend Travel Concepts to anyone looking for a grand vacation. They are the BEST! Less
Traveled with Chris and Kelly to Ireland the last 3 years. Everything was 1st class they are great hosts. Ireland is a special place they make the experience even better.Can’t wait to travel the Caribbean on the Phil Coulter Cruise next year.... More
Traveled with Chris and Kelly to Ireland the last 3 years. Everything was 1st class they are great hosts. Ireland is a special place they make the experience even better.Can’t wait to travel the Caribbean on the Phil Coulter Cruise next year. Less
I’ve traveled using Travel Concepts for at least 10 years. Kelly and Chris are always responsive, organized and on top of planning for my trips. Recently the morning of an international trip I was notified that my flight had been canceled. While I’m across the country from Kelly, she responded to my frantic email, and kept in touch reassuring me after communicating with the tour company who bo... More
I’ve traveled using Travel Concepts for at least 10 years. Kelly and Chris are always responsive, organized and on top of planning for my trips. Recently the morning of an international trip I was notified that my flight had been canceled. While I’m across the country from Kelly, she responded to my frantic email, and kept in touch reassuring me after communicating with the tour company who booked the flights that they were on top of things and would issue new flights. After about an hour and more back and forth communication, new flights were issued to still allow arrival, but much later in the day.Kelly also kept in touch and confirmed that even though the flight was arriving very late, there would be someone waiting for me at the airport.I could not ask for more.Travel Concepts treats their clients the best. Less
My family and I had a wonderful trip to Italy last September. All the hotels were lovely and in great locations. The drivers you hired for us were excellent. Always on time and the car was large enough to accommodate our group. It was great to have tickets to museums, etc in advance so we never had to stand in line.Travel Concepts did a great job in helping us plan this trip and I would use ... More
My family and I had a wonderful trip to Italy last September. All the hotels were lovely and in great locations. The drivers you hired for us were excellent. Always on time and the car was large enough to accommodate our group. It was great to have tickets to museums, etc in advance so we never had to stand in line.Travel Concepts did a great job in helping us plan this trip and I would use them again. Less
Chris and Kelly have taken care of our travel arrangements for many years. Travel Concepts has never let us down. They are thorough, professional, and if you get to travel with them, great fun.... More
Chris and Kelly have taken care of our travel arrangements for many years. Travel Concepts has never let us down. They are thorough, professional, and if you get to travel with them, great fun. Less
It was an absolute pleasure working with Sue at Travel Concepts!! She was SO helpful and knowledgeable and everything went very smoothly with booking our two cruises. I highly recommend using Travel Concepts!... More
It was an absolute pleasure working with Sue at Travel Concepts!! She was SO helpful and knowledgeable and everything went very smoothly with booking our two cruises. I highly recommend using Travel Concepts! Less
Kelly and Chris are the best. They are well organized and have deep concerns for your needs and any questions you may have. My wife and I enjoy are many travels we have had with them!... More
Kelly and Chris are the best. They are well organized and have deep concerns for your needs and any questions you may have. My wife and I enjoy are many travels we have had with them! Less
My husband and I have been clients of Caryn Cantrell since she joined Travel Concepts. She has helped us plan an number of wonderful trips. We have worked with her both in person and via email. She is always available to offer advice and help solve any issues we may encounter. We feel very fortunate to have Caryn and Travel Concepts as our travel partners.... More
My husband and I have been clients of Caryn Cantrell since she joined Travel Concepts. She has helped us plan an number of wonderful trips. We have worked with her both in person and via email. She is always available to offer advice and help solve any issues we may encounter. We feel very fortunate to have Caryn and Travel Concepts as our travel partners. Less
I can only say good things about Travel Concepts. I have been on many Phil Coulter cruises and have always been happy.
We have just booked our fifth “Tranquillity” cruise. We also traveled with them to Ireland for the new barleycorn tour in 2023. Our experience with Travel Concepts has been excellent!... More
We have just booked our fifth “Tranquillity” cruise. We also traveled with them to Ireland for the new barleycorn tour in 2023. Our experience with Travel Concepts has been excellent! Less
The Concept of Travel implies one expects any travel agent to provide good service. Travel Concepts a firm we have been using for over 25 years exceeds by far "Good service". They are honest, extremely knowledgeable and completely dedicated to provide the very best service to every client. Whether on the same street or across the country and beyond each and every client receives the personal car... More
The Concept of Travel implies one expects any travel agent to provide good service. Travel Concepts a firm we have been using for over 25 years exceeds by far "Good service". They are honest, extremely knowledgeable and completely dedicated to provide the very best service to every client. Whether on the same street or across the country and beyond each and every client receives the personal care that one should expect but often do not receive. All their dedicated staff strive to treat every traveler not just as a customer, but as family. My wife and I would never think of planning any trip without first calling Travel Concepts. We know from experience we will always be in the very best hands before, during, and after any journey. Be smart and contact Travel Concepts. You will be in very good hands. Rosemary and Don T Palm Coast, FL. Less
I have traveled several times with Travel Concepts. The difference between a good agent and an excellent one is not the itinerary, or the good times they show you. Travel Concepts does all that. It’s when things go wrong on your trip of a life time. Trouble with airline connections, illness or medical emergencies, or what have you. Kelly and Chris go the extra mile to resolve the issues quickly ... More
I have traveled several times with Travel Concepts. The difference between a good agent and an excellent one is not the itinerary, or the good times they show you. Travel Concepts does all that. It’s when things go wrong on your trip of a life time. Trouble with airline connections, illness or medical emergencies, or what have you. Kelly and Chris go the extra mile to resolve the issues quickly and get you back to your dream vacation. They are simply the best! Less
Great experience on a Cruise with Phill Coulter and the High Kings and those of us who booked via Travel Concepts had exclusive access to the musicians. Concerts well planned with small group lounge gatherings to learn more about the musicians.This was my first cruise. The staff of Travel Concepts sent out email updates, laid out how to register with the cruise line and tips for packingThey knew... More
Great experience on a Cruise with Phill Coulter and the High Kings and those of us who booked via Travel Concepts had exclusive access to the musicians. Concerts well planned with small group lounge gatherings to learn more about the musicians.This was my first cruise. The staff of Travel Concepts sent out email updates, laid out how to register with the cruise line and tips for packingThey knew each of us individually. I felt supported and acknowledged.I highly recommend Travel Concepts! Less
The trip of a lifetime! Chris and Kelly were spectacular in all respects.I find that the small and finite details matter tremendously when traveling, as they make the difference between a “fine” vacation and an amazing experience. With Travel Concepts, my father and I were able to share a trip of a lifetime!... More
The trip of a lifetime! Chris and Kelly were spectacular in all respects.I find that the small and finite details matter tremendously when traveling, as they make the difference between a “fine” vacation and an amazing experience. With Travel Concepts, my father and I were able to share a trip of a lifetime! Less
Great agency to do trips with. Very professional
We have just returned to the UK following a cruise with Holland America - with Chris & Kelly. It was the Phil Coulter and High Kings cruise - one word, Superb! Faultless. Chris & Kelly’s attention to detail was second to none! Thank you so much - memories that will last forever.... More
We have just returned to the UK following a cruise with Holland America - with Chris & Kelly. It was the Phil Coulter and High Kings cruise - one word, Superb! Faultless. Chris & Kelly’s attention to detail was second to none! Thank you so much - memories that will last forever. Less
Chris, Kelly and their team are the best!!!! They are the only travel agents I will use....and I live out of state.
Everything!!! Chris and Kelly are always available to answer any questions and are so professional. We have know Chris and Kelly for awhile and have found them to be far superior to any other travel agency.❤️❤️... More
Everything!!! Chris and Kelly are always available to answer any questions and are so professional. We have know Chris and Kelly for awhile and have found them to be far superior to any other travel agency.❤️❤️ Less
We have had an amazing time travelling in Ireland with Kelly, Chris and the Celtic Tenors. Everything was perfect, the accommodation, the bus drivers / tour guides, the dinners and of course the concerts by the Celtic Tenors. Hopefully until a next time!... More
We have had an amazing time travelling in Ireland with Kelly, Chris and the Celtic Tenors. Everything was perfect, the accommodation, the bus drivers / tour guides, the dinners and of course the concerts by the Celtic Tenors. Hopefully until a next time! Less
love Chris and Kelly, both made sure that our trip was amazing and fun. I would highly recommend them to anyone.
Chris & Kelly were wonderdul to work with before our trip, and even more delightful to travel with!
We have traveled with them many times on Tranquility cruices and they were very helpful for last minute bookings.
I am finally going on my first Paul Byrom bus tour this year and Chris and Kelly have been nothing short of AMAZING in helping me with my COUNTLESS questions. I took the drive to their office this morning to make my final payment and loved sitting to chat with them and get yet one more question answered. Chris and Kelly will officially be our new travel agents.... More
I am finally going on my first Paul Byrom bus tour this year and Chris and Kelly have been nothing short of AMAZING in helping me with my COUNTLESS questions. I took the drive to their office this morning to make my final payment and loved sitting to chat with them and get yet one more question answered. Chris and Kelly will officially be our new travel agents. Less
CAUTION: CRYING AHEAD! After I enjoyed our last concert and ate my last meal, it was time to say goodbye. Cue the tears. Along with others who were part of The Celtic Tenors' Homecoming Tour, I shed tears and more tears--happy and sad tears. I think I speak for all of us when I say that we were happy to have spent time together learning about and exploring places in Ireland as seen through t... More
CAUTION: CRYING AHEAD! After I enjoyed our last concert and ate my last meal, it was time to say goodbye. Cue the tears. Along with others who were part of The Celtic Tenors' Homecoming Tour, I shed tears and more tears--happy and sad tears. I think I speak for all of us when I say that we were happy to have spent time together learning about and exploring places in Ireland as seen through through the eyes of those who live and work there; we were sad that our time had, for now, come to an end. James, Daryl, and Matthew provided an incredible experience not only with their wonderfully eclectic music but also with their ability to go straight for the heart. To know each of them is to love them! Add a pair of travel agents to the experience, and you have a recipe for a truly enjoyable time. Before I met them face to face in Ireland, I knew them only through phone calls and emails. Now, I feel as they, too, are friends for life. I look forward to future travels with Chris and Kelly! Less
Bill and I had toured southern cities and sites of Ireland several years before, but the Celtic Tenor's Homecoming Tour was the best tour we've had in years! The trip was planned beautifully, from excellent comfortable transportation and accommodations, to remarkably friendly and knowledgeable drivers and guides. The thing that made the tour most special was the opportunity to get to know Daryl... More
Bill and I had toured southern cities and sites of Ireland several years before, but the Celtic Tenor's Homecoming Tour was the best tour we've had in years! The trip was planned beautifully, from excellent comfortable transportation and accommodations, to remarkably friendly and knowledgeable drivers and guides. The thing that made the tour most special was the opportunity to get to know Daryl, Matthew, and James as wonderful human beings as well as talented musicians. We have never traveled with more friendly, interesting, and lively companions! It was sad to end such a great vacation and we look forward to joining the Tenors and others on the cruise if we possibly can in 2019! Thank you to Chris and Kelly and everyone. A special thanks to one of our travel-mates, Loretta, who was the one who mentioned the tour to us and encouraged us to come along. We are so thankful she did! Our prayers and good wishes to the Celtic Tenors and everyone! Carla and Bill Batka Less
Chris and Kelly were AMAZING in every way possible! From the very beginning ,I knew they would give their undivided attention to every little detail. Thus...an awesome adventure! I would book another trip with them in a heartbeat!... More
Chris and Kelly were AMAZING in every way possible! From the very beginning ,I knew they would give their undivided attention to every little detail. Thus...an awesome adventure! I would book another trip with them in a heartbeat! Less
Fantastic support and makes every effort to assure your experience is perfect. They traveled with our tour so were very hands-on and handled any problems immediately. They are very friendly and were really as much a guest as everyone else.... More
Fantastic support and makes every effort to assure your experience is perfect. They traveled with our tour so were very hands-on and handled any problems immediately. They are very friendly and were really as much a guest as everyone else. Less