2026-08-26T20:36:14.538Z

The team at 3C Connect is absolutely outstanding! Fast, efficient, knowledgeable, and professional. Always willing to listen and quickly address any questions I may have. Thank you all at 3C Connect for your superior service and products!

2026-08-24T22:37:42.046Z

We have used 3C Connect for HVAC dispatch since 2020. What a great company. Their customer service is top notch, the software works well with so many features that they are adding to all of the time, some free, some at cost, but the point is they are constantly improving. It dovetails seamlessly with Quickbooks Enterprise Desktop. Ask for a demonstration, then price compare, I think you will be pleasantly surprised.

2025-05-13T20:39:53.187Z

I would give 3CConnect a 6 if I could!The support is incredible, Shannan is always available and happy to help. If there is a custom request and it is possible, their team will accommodate. We researched many service management software platforms and we made the right choice with 3Connect!

2025-04-01T21:14:46.225Z

Easy to use, easy to take payments, easy to take and save pictures. This program saves time and energy. After using 3cConnect, I’d never want to go back to paper work orders again

2025-03-04T00:41:20.305Z

We use this app everyday for service ticket pricing and processing, really makes working with multiple techs on the same site a breeze

2025-02-17T20:04:05.027Z

Shannon was amazing!! He helped me navigate the issues I was having today. He gave me some helpful InSite to the program so that I can learn more to make my job easier. I really appreciate all the help & his knowledge.

2025-02-12T22:44:19.918Z

Gig Harbor Heating has used 3C for almost 10 years now! It is user friendly, from dispatching to invoicing, syncs directly with my Quickbooks and we can create Sales Proposals with it. We only use about half of what it offers - which is literally everything you need to run a service based business. AND they are local, which means we get actual live support when we need it - almost instantly! Highly recommend 3CConnect for ANY service based business!! Susie with GHH&AC

2024-08-27T01:39:21.979Z

Shaun and Shannon have helped our business to progress, and we really appreciate it!

2024-07-25T22:48:17.987Z

Prompt and professional response for mapping taxes, merchant service connections and streamlining 3C to our QuickBooks. Thank you so much Shannan! Highly recommend to HVAC businesses.

2024-07-24T22:24:48.020Z

I don’t normally give reviews but after our company changed hands we switched to another system and I am not impressed. 3C was so easy to work with. I could see each clients history so I was informed walking into to meet a client. One of the best things was being able to select the view on my board which allowed me to see where my crews were working each day which made life so easy. The team at 3C was able to customize and add most anything we needed. I highly recommend the platform and the team at 3C

2024-07-24T19:07:36.374Z

Excellent software that is highly customizable and adaptable to just about any industry that utilizes a customer database and or dispatching field personnel.I've worked directly with 3C for years now as both a technician and as management. I've also worked with Service Titan for a year as well and can definitely say that 3C is significantly more intuitive, both visually and interactively without sacrificing functionality.While using Service Titan we were constantly having to set up new rules, alerts, job types, etc just to get it to do what we needed it to do. When our needs would change we'd have to get ahold of tech support just to figure out how to change all the settings to make it work again and we'd wait days for a reply. When we would finally get a hold of them, after all was said and done we found we had to trick it into doing what we wanted. It was a constant and exhausting battle.With 3C I found that dispatchers and technicians alike found 3C to be plug and play. Adjusting schedules on the fly in real time as needs apply and communicating with field techs through the 3C app made coordinating the day quick and easy. I found it to be highly adaptable and easy to change/customize for our needs.After years of experience with both, if I had to choose between using 3C and Service Titan, hands down I would (and do) use 3C Connect.

2024-07-12T21:13:02.326Z

We have used 3C Connect and LOVE the product. A great family owned and operated company. It’s one of the very best operating system we have ever used!! If you own a HVAC company this is a must have! Thanks for all you help and support over the years!

2024-07-01T21:52:38.505Z

Great App for all aspects in the HVAC Industry.Allowing ease of access for History, Payments and Invoicing. Simple in how the end users interact with it. Complex when it needs to be.Like auto replenishment for Parts and supplies for instance.This App changes the Landscape against all otherHVAC apps on the market.

2024-03-30T03:24:28.961Z

I have been using 3Cconnect for over three years, and it is the best CRM I have used for HVAC. I like the ease of access to customer history and information. The app is just as good as the browser version, and the UI is very intuitive.It's not “clunky” like the other big CRM for trades. I can see my schedule ahead of time, so it makes checking historical notes easy. Helps me be much better prepared for my customers. Probably my favorite feature of 3C, is I can be logged into the browser version and the app version at the same time. It makes streamlining a lot easier tablet/laptop.

2024-03-02T18:35:59.174Z

I’m a service technician for a residential hvac company and I Prefer this app over other service apps I’ve used. 3C is easy to navigate and allows me to generate calls for myself without needing help from dispatch, which really comes in handy when you’re working after hours.I also like how it allows me to keep track of my kpi’s and revenue. One of the features I like the most is how easy it is to build an estimate, you’re able to add/remove items and service's without having to make separate estimates. 3C is the best app out there.

2024-02-09T23:46:36.234Z

Thank you for all your help, Shannan! Always appreciate you!

2024-02-09T19:12:35.998Z

WE HAVE BEEN USING 3C FOR OVER 10 YEARS. EXCELLENT SERVICE, ALWAYS IMPROVING. AMAZING CUSTOMER SERVICE!

2024-02-09T17:13:28.663Z

We’ve been working with the team at 3C Connect for over a year. We had other platforms that cost three times the investment and created more headache than the value it provided. The experience with the software has been very smooth and easy for the technicians to use and implement. Before to think about using a “Titan” CRM grove these guys a try.

2024-02-09T16:23:52.798Z

3C is the ultimate HVAC software for professionals who value efficiency, organization, and top-notch service. It’s like having a virtual assistant dedicated to streamlining our operations. Highly recommended! 🌟🌟🌟🌟🌟

2024-02-09T16:22:31.894Z

Shannan is great, always willing to help!

2024-02-01T22:36:34.383Z

Our Techready 3-C mobile representative Shannan has always been very quick to respond to any concerns/issues we’ve had. Also their technical team gets the job done very happy with the support and professionalism.

2024-01-31T19:01:56.460Z

Great Program!! I wouldn’t use anything else!

2024-01-29T22:39:26.526Z

Shannan has been phenomenal in helping us implement and track progress on vital information for the success of our company. He is super knowledgeable and great to work with. Thank you for the support and dedication!

2024-01-29T22:31:15.835Z

3C Connect is making a huge difference in tracking our finances, they’re a lifesaver.Highly recommend 3C.

2024-01-29T22:29:31.604Z

3C is amazing software! Thank you so much Shannan! Conducting business is so much better using the 3C software.

2024-01-29T22:29:19.101Z

Shannon is the best teaches you a lot and is very knowledgeable would give more stars if I could

2024-01-26T22:24:49.137Z

3C connect has helped us in our growth strategy. The simplicity and ease of use was great as we started to build the business. Shannon has been a great help educating our team.He has also made multi site visits to answer any questions we may have. I highly recommended 3C connect.

2024-01-26T22:23:40.420Z

3C Connect is an amazing app and has made my life at work so much easier!

2024-01-26T22:16:45.294Z

Solid service, user friendly and support team is responsive and easy to work with.

2023-12-21T21:47:27.637Z

Been working with this HVAC software company for many years. They put the customer first and customize their product to fit your company. Would highly recommend them if you want your grow your business