I would recommend Eternal Waters Aquamation to anyone who has had one of their beloved pets pass away. Lilia was wholly accommodating and considerate in the entire process, and we really felt like our babies would be treated well every step of the way.We live in Austin, and both times we've had our pets aquamated, either Lilia or her husband were willing to meet us halfway so we could lessen the cost of delivery and transport. We were able to arrange a pickup date within days after contacting them, and the whole process was about a week before we got our babies back, along with their fur clippings, whiskers, clay paw (and tail) prints, remains in a wooden box urn, plus a seed paper to plant in memory of our pets.I'm so glad that we chose Eternal Waters, and we're so thankful for the respect and dignity they gave our rat babies as a send-off. Less

I had to say goodbye to my lovely little snake far too soon and the kindness I was shown during the whole thing was on another level. People who do this work are angels and this place is no different. They went above and beyond for me and my little dude, and I will be forever grateful. Less

I am so grateful that I found and chose Eternal Waters for the cremation of my boy. Lilia and her staff are kind and compassionate. I knew they would handle my baby with care and respect. I am extremely pleased with how the whole process went and will highly recommend them to family and friends. I will also use them in the future when it is my other baby’s time(s). Less

If you are looking for somewhere with kind and compassionate people that will take care of your fur baby, this would be the place. Everything from the initial phone call to the last text after I picked up my boy was amazing. Lilia and her staff are very welcoming and deeply care about you and your furry loved one. She was even willing to (and able) to get ink prints of my baby’s paws for me on top of the clay print that they do. I was impressed with the amount of ashes that came back as well. My other 2 boys that were cremated elsewhere and not with aquamation didn’t have very many remains and they were much more coarse and not a fine powder like Ace’s are. I will definitely use Eternal Waters again when the time comes for my other babies and will be recommending them to my family and friends. Thank you Lilia, I greatly appreciate you and your staff. Less

I highly recommend Eternal Waters. After losing my dog, I struggled to trust anyone with her remains. I spent the entire morning researching because I refused to settle for anything less than a five-star service—I couldn’t risk not getting my dog’s remains back.When I discovered Eternal Waters and learned about aquamation, I was relieved. It felt like a gentler alternative to cremation, which gave me peace of mind. After reading their outstanding reviews, I knew this was the right choice for us.I drove all the way from Austin, and I can confidently say it was worth every mile. Saying goodbye to my beloved dog was incredibly difficult, but Lila provided a warm and supportive environment. She allowed me to take all the time I needed to say my final goodbye, making me feel completely at ease. I’m beyond grateful for the care and compassion I received at Eternal Waters. Less

My parakeet of 10 years (Donnie), passed away. My heart has been broken since losing my best friend. I came across Eternal Waters Aquamation and after reading the beautiful reviews, I made the decision to take my sweet bird to them. From beginning to end, they treated him with the utmost respect and compassion that I was hoping for. The place had such a peaceful energy inside. And Lilia is a very sweet and kind person. She went above and beyond. She explained everything to me. And gave me time to say goodbye. They reassured me that my little bird’s body would be cared for throughout the process. I’m so happy I found them. Because they did just that. Upon picking him up he was placed inside a beautiful tiny wooden urn with the tree of life displayed on top. I’m forever grateful for everything they did for him. I have 3 of Donnie’s bird sisters. And when their time comes to pass over rainbow bridge, I will be sure to bring them to Eternal Waters Aquamation. ❤️ Less