2026-09-30T14:40:10.367Z

A superb company to deal with in our experience. We needed an area of our main lounge carpet repairing and a couple of new threshers fitting and called Clean & Fresh Carpets. Within minutes of leaving a message, they called me back and, after a couple of exchanges over WhatsApp, we had a quotation and an appointment booked. The two men who turned up to perform the repair arrived on time and, without prompting, put on shoe covers as they entered the house.The repair job was really well done and it is hard to see where the original hole was. Both men were friendly and courteous throughout and even gave us advice on carpet cleaning.It’s not just the quality of the workmanship that impressed us – the communication both when arranging the visit and on the day was excellent. We certainly would not hesitate to use themagain for any repairs or other services that they provide.

2026-09-21T18:28:33.582Z

Great job

2026-09-17T07:14:26.011Z

Amazing and professional. They cleaned all 12 chairs and 4 bar stools and a large area rug perfectly. We’re tidy and friendly. Highly recommend them to anyone needed anything cleaned.

2026-09-15T19:55:48.302Z

Excellent service and very knowledgeable team. Our carpets are as good as new. We have asked Peter and his team back for more work. Thank you.

2026-09-09T09:48:09.375Z

Highly recommend clean & fresh carpets for carpet cleaning and carpet repair. They do a fantastic job and are very professional. The carpets came out looking great!

2026-09-04T14:30:00.686Z

The reviews do certainly speak for themselves! excellent service and very high job standard. Friendly, fast and professional. Couldnt recommend them enough. If i ever have any need in the future this is who id go with everyday of the week.

2026-08-27T22:51:44.964Z

I contacted this company regarding colour correction to a wool carpet and initially had a helpful conversation. I was quoted £300 and told they aim for a 90–95% colour match and that there would be no charge if the treatment didn't work. Before proceeding, I asked for a general explanation of what type of treatment would be carried out and clarification of what would happen regarding payment if the improvement was significantly below the stated 90–95%.I completely understood that they wouldn't want to disclose a specialist process step-by-step, but I wasn't asking for that — I simply wanted to understand broadly what would be applied/done to my carpet before agreeing to a £300 treatment. Unfortunately, I felt my questions were interpreted as me trying to obtain specialist information and as requiring a ‘perfect’ result, despite me specifically saying I would be happy with a 90–95% improvement.The company ultimately declined to take on the job. Of course they're entitled to do that, but I found the communication unnecessarily defensive and was disappointed with how a fairly straightforward customer enquiry was handled.EDIT FOLLOWING THE OWNERS RESPONSE:This response from the company proves my point about the ridiculous nature of replies I received when asking what products they would use on my expensive wool carpet. I had no interest in knowing their exact techniques/names of products - I just wanted a rough idea of WHAT the treatment involved to justify a £300 cost. All I was told was that they would use UV light which didn’t really explain anything or give me understanding of the price quoted. Once again their response is accusatory and is now insinuating that I may have used the info they provided to DIY my own treatment? It’s honestly laughable.I don’t plan to waste another minute of mytime on this but please be assured that I have zero interest in knowing your specific techniques or becoming a carpet cleaner - I just wanted to know what would be done to repair the carpet, it’s really as simple as that.I’m also entitled to leave a review of the interaction I received and rate it how I see fit - that’s what this platform is for and hopefully this prevents someone else having their intentions questioned.

2026-08-25T20:12:19.316Z

Top service great company , high tech equipmentGreat job done