2026-04-29T19:01:19.318Z

Chuck was great. Very professional, provided options and fixed the pipe quickly.

2026-04-28T14:02:28.781Z

2026-04-26T11:23:45.998Z

Through the process of Heidler working on my gas and electric fireplace I learned that the system in my house is not easy to get to. The first day Bruce came and it took him over 5 hours to diagnose the problem and try to fix it which unfortunately couldn't be done. It took about a week before they could get the part needed and when they did Stephen Heidler was our technician and had the installation done in less than 45 minutes. Overall was happy with their service and pricing but feel the communication could have been a little better in terms of when the parts would arrive and how long we would have to wait for installation.

2026-04-24T15:47:31.514Z

Chuck came out to our house and explained the procedure for a required inspection of the backflow prevention valve assembly. As far as I can tell, this is not an easy test (over a dozen steps) and must be done with precision. I appreciated Chuck explaining the procedure and working diligently to complete it.

2026-04-24T02:28:59.044Z