Had a mysterious flood in the laundry room yesterday. David and Kevin expertly diagnosed the problem and quickly went to work to solve it. They are professional and polite. Our family has used them before and always been very satisfied. You can trust Heidler with your plumbing concerns. Less

Needed a plumber asap. Contacted Heidler and they sent a team of 2 over right away. Very professional and fixed my problem within an hour. They explained the situation and walked me through the repair. When a plumber is needed the worst feeling is waiting. Heidler was on it. Thank you for fixing my issue. 100% recommend their service. Less

The professionalism of Heidler has been 5 ⭐️. Our plumbers Bennie and Kevin were so helpful in solving our plumbing problem. They were extremely knowledgeable and patient and wanted to make sure we were 100% happy with the work they completed. I will 100% use Heidler again and make a specific request for Bennie and Kevin for all our plumbing needs. Less

Heidler consistently delivers exceptional service, and my latest experience was no different. Chuck immediately diagnosed the issue and completed the repair with expert precision and professionalism. Highly recommended. Thanks! Less

I had a new refrigerator delivered but the installer could not detach the existing water line because of a leak below the water valve. I called Heidler and they sent someone over that afternoon! Brian resolved my problem quickly and easily. Unfortunately, the fridge installer couldn’t come back the same day. Heidler saved my day! Thank you Brian and the Heidler team 😁 Less

Second time in 30+ years. Another excellent experience with office reception and with Chuck. He was so understanding of an old lady who has slowed down on home maintenance and needed help replacing the washers in her outside faucets, hoses and sprinklers. No more drips as I enjoy my Spring. Thank you Chuck. Less

Dave & Kevin were an awesome team. Our condo association contracted them to clean the kitchen drain lines in 30 units. They were efficient, knowledgeable and friendly.They cleaned up the work area and it was a pleasure working with them.We will be using Heidler again. Less

Heidler did all our plumbing for a major kitchen renovation in our old house - they did a fabulous job - professional, friendly, competent and undaunted by crooked walls, etc. Bryon Shores and Brian Carpenter were especially good, along with their crews - thank you! Doug and Debby Less

Thanks to Chuck again. He is a total gentleman, and his work is so thorough. He has excellent manners and work ethic. He has done work here like snaking lines for a back up to installing new accessories. He doesn't finish till the job is right. I will always ask for Chuck. Less

Very friendly staff. Our kitchen garbage disposal failed. For the stated price expected top of line replacement and were disappointed that it was very low 1/2 horsepower. Advised to always scrape dishes throughly into trash to avoid stressing disposal. This was not the power expected new expensive product to be. Otherwise, job was well done and would call them again for repairs in future. Less

Had leak under sink with slow drip and Dave came and listened to problem, diagnosed and then fixed all within an hour, tested fix to make sure all was secure - highly recommend Less

Phillip arrived and It old him the issue. He had the leaky faucet fixed in minutes. Heidler are the only plumbers we use. always on time, polite and never try to "sell you" anything. They fix the problem or install what you need and no "oh by the ways" Less

Heidler, inc professionals fixed my garbage disposal. The service was outstanding, they came on time with the unit already with them and fixed it. Thank you, Heidler! Less

Heidler is such a buttoned-up, professional company. David and Kevin communicated--and even educated us on-- everything they did. The work was perfect, resolving our problems quickly. Plus they were exceptionally pleasant and helpful. Less

The team at Heidler did fantastic work repairing old radiator pipes and replacing a broken boiler. But equally great, their work gave me confidence in the boiler/radiator system of an old house that I recently bought. From initial discussions, booking, the actual service, clean up and follow up, they were clear, worked as a team, fast in response, and did great work. I also really valued supporting a top-notch family-owned business (and where the family stays very hands on with the work) that has long served the community. This is the first home I’ve owned and it has a 100 year old radiator system that multiple previous owners have made their own decisions about. Heidler helped me understand the previous work to feel competent in the house’s systems, assessed the condition and talked through Need Nows and Can Do Laters. And when a slow burn issue suddenly became an emergency, they came straight away to help stop the problem and were able to quickly replace the broken boiler with a more efficient and reliable unit. And they turned the jumble of old fixes into a clear and streamlined system. I went from feeling anxious about a breaking down mess to confident I’ve made good investments in my house with top quality workmanship. Overall, three different Heidler teams did the work, and I noticed they would call / receive calls with the broader service group to plan and check in, and it was clear they had debriefed each other on the conditions of my systems and the work they were doing. I appreciated the extra problem solving brains, and it meant that when the next teams came for the next part of the work, they knew the history, were prepared and could get on quickly with the work. Less

Recently, I've had to replace my water softener with a whole new system as well as a new water heater. Upon calling Heidler, I had one of the owners to my house within a week with my water tested and a quote in which each item was fully explained.Although I will admit, I had quite the sticker shock with 2024 prices, some side research assured me that the quote was very well priced. In addition, Heidler worked with me to get the best possible price.I am extremely happy and will be using Heidler for my primary home as well as a townhouse rental I own Less

I highly recommend Heidler for any plumbing work to be done. Brian was very thorough, helpful and courteous. I had total confidence in his diagnosis’s and his work. Everything is done well and there is never a worry or concern. I can’t thank Brian enough for all the numerous repairs attended to with professionalism. Many thanks. Less

So thankful for Benny at Heidler! He diagnosed a propane leak that had been brewing for awhile, undiagnosed by several other professionals! We are so thrilled and finally at peace knowing our family is safe! Thank you, Benny! Less

It's worth getting to know Heidler Plumbing. As a local homeowner there are always going to be incidents with plumbing and Heidler provides excellent and personal service. I've had 3 "incidents" in the past 2 years, 1 an emergency, and they are always reliable, their plumbers are top-notch and the problem is fixed! On one call Dave took the time to repair a systemic problem, and did it so professionally and curteously! I cannot recommend them enough. Less

A call to Heidler quickly diagnosed a house to septic line issue. We called in the morning, and tech Charles C. arrived by 2 pm and quickly resolved the problem, with recommendations to prevent the issue from a repeat. And the charge for the work was very reasonable. An A+ experience. Less

Great service. Arrives ahead of schedule and with immediate response to an after hours call. Staff is friendly, trustworthy and courteous. They offered options and I opted for a sustainable fix which required a different crew. They had the new crew there in less than a hour ready to go. Not the cheapest solution but I would pay extra for this level of service anytime. Less

Brian, assisted by Joe, installed a Real Fyre G10 propane fireplace set in our home yesterday. They were pleasant, effective, very neat and patiently answered all of my questions. Thank you for your great service.Terrell Clark Less

Dave and Kevin quickly diagnosed the plumbing problem and had it successfullly repaired within the hour. Heidler provides professional and on-time service, and their plumbers always leave a tidy work area. I recommend Heidler! Less

Brian from Heidler Plumbing serviced 2 issues in our home today. We have used Heidler for many years and they absolutely deliver first rate consistent service. Today we needed a new toilet installed. Brian was professional, patient and explained all of my technical questions (we have well water so have additional issues) in layman's terms. He offered several options and pricing and then installed the toilet on the same visit. He also fixed a separate problem equally satisfactory. Finally he gave us some feedback on a 3rd issue we plan to tackle in the near future. I highly recommend both Brian and Heidler Plumbing to anyone who needs a top notch Plumber. Less

Quickly helped us resolve an issue with our gas fireplace. Jeremy V. correctly diagnosed the problem quickly, and replaced the needed part as soon as it came in. Prompt, flexible, courteous, and excellent communication. Highly recommend. Less

Easy automatic phone sign in with initial call. This was a House visit within 24 hours, for a leak, non -emergency. Plumbers were professional, informative, listened to our concerns and did a great job. We’re repeat customers so Heidler is our plumbing service. We find their prices appear competitive and we know the work is done thoroughly. I. appreciated the extra care in securing the pipes for me. Thanks Kevin & assistant for the friendly service. Less

We had Brian and Keshon come to our house to fix a water pressure issue today. We have used Heidler for years and have always been very happy. Today, however, Brian and Keshon went above and beyond to figure out the problem and fix it. THANK YOU THANK YOU THANK YOU!! Less

Had a slow running toilet, Philip came out the same day we called. He took care of it, explained what he did and made sure we were satisfied, first class service. Less

Heidler has always been great to us. Every time we have needed work, they don’t nickel and dime and they have great recommendations compared to other services. They save us money every single time and have amazing staff who really take care of us. Less

Phil came out and saved the day with a clog in our main line. I am so appreciative we were able to be seen the same day and have the issue resolved. From the scheduling staff who found a way to squeeze us in to Phil’s stellar service, we were so impressed with Heidler! Great company who knows what they are doing and cares for their customers. Less

Great experience! I was in a bind and needed work done on short notice. I called Heidler and they fit me in right away. The technician was professional, kind, worked in a timely manner and the job was done right! All of this at a great price! I will be using Heidler for all of my future plumbing needs. Less

Kevin and Jeremy stopped by today to perform maintenance on our gas fireplace, and they did an exceptional job! They were professional, kind, and incredibly efficient. The fireplace has never looked better—thank you both for your excellent work! Less

Bryan & Tequan were great! They showed up on time, ensured their shoes were clean, and they did a super job fixing the gas fireplace. Just what you want in a service call. Thank you guys! Less

Joe Greenberg serviced our bathroom problem today and I was so pleased with his pleasant personality and his desire to fix our problem to our satisfaction. He was very neat and cleaned up completely. He also explained every step of his repair and gave us finish options….all service should be this helpful and pleasant. Thank you Joe. Less

Bryan was wonderful. He was on time, identified the problem quickly and easily. Showed my father what was wrong and gave suggestions on how to move forward. He fixed the problem quickly. We have used Heidler for several plumbing issues. They will continue to be our go too. THANK YOU! Less

Heidler has been my family Plumber as long as I can remember and since moving back to Annapolis they’ve helped me in an emergency situation and several other routine calls. Every time the technicians were extremely friendly, helpful and professional. I cannot say enough good things about them and I am so grateful to their entire staff. Less

Jeremy and his partner did a fantastic job today with removing my old toilet and installing the new one. I really appreciated that they hauled the old toilet away and cleaned up all of the box mess. They went above and beyond in my mind and I’ll definitely be calling Heidler again the next time I need plumbing work. Less

Heidler is my go to HVAC and plumber. I can't say enough great things about technician Dave Donithan. Over the recent past, he has come to deal with roots coming from the septic tank into the main house discharge pipe. He rocks....super responsive, friendly, customer service oriented, and technically adept. Less

Heidler has amazing service. I've used them for years and they are always on time, do great work and are reasonably priced. Best technicians/plumbers in the area. They always go to the easiest solution first, love that! Less

Bruce and his helper came out and fixed some issues another plumber created, they did a great job, went above and beyond to solve all the issues. Very happy! Thanks Heidler appreciate the great service Less

Jeremy and Kevin came for a whole-house inspection. They were also asked to address issues identified by a home inspector as I was purchasing a new home in Annapolis. Jeremy and Kevin took great care in checking all fixtures and everything plumbing-related. They offered their recommendations in plain English - which were straightforward for them to address professionally and expeditiously. I feel secure knowing that they checked out my new home and I will be sure to call them for any future plumbing needs! Less

Jeremy and Daniel were awesome! They quickly fixed the problem that they came to take care of, and then identified and fixed another problem that had been bothering us for years! Less

We recently had a major plumbing emergency at St. Martin's which threatened to interrupt, even possibility cancel, many of our church and school activities. Fortunately, Heidler Plumbing came to our aid and quickly and correctly diagnosed our problem, and developed and began executing a repair plan. A skilled, experienced, and dedicated staff was soon working on-site, demonstrating an obvious mastery of sophisticated location, excavation and repair equipment. Heidler’s people in charge, particularly Mike Heidler, kept us fully informed of progress as they worked toward a solution, even explaining how we could best avoid similar failures in the future. Their efforts resulted in the timely restoration of service to full capacity, with minimal disruptions of church operations. We are so grateful for the responsive and capable people at Hiedler Plumbing. Less

Heidler is the best plumber in Annapolis. David just handled an emergency service for me, bypassing the water conditioner system, and got my water running again. He arrived hours ahead of schedule and diagnosed the problem quickly. I’ll be getting a new water conditioner next week. Less

Had a great experience with Heidler Inc for our a major repair at our house. Everyone was extremely professional, efficient, and the work was high quality. While I certainly hope that I don't need the level of service received again, I would happily recommend Heidler to anyone as well as use them in the future. Michael, Dave, and Mickey were great. The gentleman who worked the excavator (apologies as I don't recall his name) was fantastic. Finally, I would like to give special recognition to Brian and Daniel who did the bulk of the work. Again, an outstanding group, and I would highly recommend. Less

Sewage line blockage. Solving this problem involved multiple visits to clear blockages. Ended up requiring installation of an in line clean out at our property line. After clean out installed waste pipe from the clean out to the city sewer line was inspected by video and snake, A plastic mulch bag was recovered which was caught at the junction to the city sewer line - things have returned to normal. Heidler personnel were efficient and very professional through this whole process. I would use them again. Less

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The Heidler team did an amazing job taking care of a serious and complicated plumbing problem. They were prompt, hard-working, diligent, professional and with very reasonable pricing. I would highly recommend using Heidler. Less

Chuck, a plumber from Heidler, came to my residence clearing a stopped toilet. Chuck was meticulous and professional in his work every step of the way upon completing the job. Kudos to Chuck and to Heidler! Less

Working with Heidler is always a pleasure. Scheduling a service visit is quick and easy. Chuck was on time, extremely knowledgeable and diagnosed and corrected our issue quickly, cleanly and effectively. Great service! Less

Mike and his team did an excellent job installing my tankless hot water heater. From start to finish their work was very efficient, clean and neat. Their company is very experienced with excellent technicians and plumbers. I would highly recommend them. Less

I called yesterday about replacing an old sump pump that was starting malfunction. The customer representative was very responsive on the phone and we scheduled an appointment for today. A message was sent with the picture of the service person so I would know who to expect. They arrived soon after, looked at the pump, gave me a very reasonable price quote, and did the work. They were here approximately an hour, installed the new pump, and cleaned up their work space. I could not be more pleased and highly recommend Heidler! Ask for Jeremy, he is very knowledgeable and friendly. I will definitely call them again if I have plumbing issues. Less

Bryan Shores came to run a new water line from our basement to the poolhouse. He did an excellent job. They arrived promptly and did their best to avoid making a mess. He was happy to discuss the approach they were to take and altered it to make the job easier. Job was finished in two days and they cleaned up as best they could. Less

Chuck from Heidler was absolutely wonderful. He was on time, upfront with costs, and left the rooms he had to work in absolutely spotless. He even made some recommendations for my plumbing decisions going forward. I highly recommend Heidler and be sure you ask for Chuck - awesome guy and skilled plumber! Less

Chuck arrived on time, was very knowledgeable and provided exceptional service. He thoroughly explained the process for replacing the hose bib which included cutting a hole in the basement ceiling. I highly recommend Heidler, Inc and Chuck for plumbing services. Less

Chuck is the man! He was so careful in our condo and our neighbors condo too! Neat fast professional and a nice guy to boot. Highly recommend this company but especially Chuck. Less

We had a small leak in the condensation drain line for our HVAC system. Chuck identified and fixed the problem in a methodical and professional manner. Will most definitely contact Heidler for any future plumbing needs Less

I got my first quote to fix my leaking main line from another Annapolis plumber and it was shockingly high. Called Heidler for a second opinion and it was half of my first quote form the "other guy". They planed for 2 days but it took 3 as they had to dig more than expected. They honored my original quote and did a great job. I will not hesitate to call them again if I need help or someone I know does. Jeremy and his team were professional, timely and good at what they do- Less

It is nice to know a local plumber who will show up on time, give you an honest opinion and charge a reasonable fee. Tom and Danny, thanks!!!! You now have a lifelong customer. I'm old, so I don't know how long that's going to be 🤣🤣 but it will be for life!! Less

They certainly know their way with old plumbing which we have in many houses in Annapolis. They fixed my problem in an hour where another company said they couldn't and recommended completely redoing the bathroom for many tens of thousands of dollars. Less

Always a pleasure to work with Heidler. Very responsive, very professional and concerned about addressing our needs. On a scale of 1 to 10, I give them a 10 Less

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Heidler continues to offer excellent service at a very reasonable price. Their technicians continue to go beyond scope to ensure an excellent overall result. Less

Cannot say enough positive things about Chuck Cloughen. He came to our home on an emergency call and not only did he do a phenomenal job on leak search but he diagnosed the problem and made the repair all while handling my sleep deprivation induced hysterics In a very calming manner. Best plumbing related experience I have ever had. And the cost was far lower than I was expecting so that was a huge bonus. Big recommendations for Heidler plumbing. They had previously done a minor repair on a leaky valve and also replaced our sump pump and I thought the cost of those repairs was also extremely. Less

Called Heidler to clear a 4” drain line that I couldn’t do myself w/ the usual hardware store plumbing tools/supplies. Their technician, Chuck was most helpful. Diagnosed and explained the problem, gave me the expected cost, went right to work to get the problem solved, and left not a trace that he’d even been in the house. Thanks to Chuck, we’re back in business and ready for holiday guests. Less

We recently had several pinhole leaks pop up in our basement ceiling and we called Heidler. They scheduled an appointment quickly, fixed the leaks, and just re-piped the basement for us. They were honest about the service, the prices were fair, and they were fast. A special thank you to Dave Donithan who did a tremendous job. We cannot recommend Heidler enough! Less

We have used Heidler, Inc. over the years for plumbing and gas line repair and have been extremely satisfied with the quality of their work. Most recently I had my gas fireplace serviced by them. The technician, Mr. Ibrahim, not only provided a much needed and thorough maintenance but he also patiently explained to me the fundamentals of operating the fireplace in non-technical language which I greatly appreciated. He was professional, friendly, and kind. I highly recommend his services. Less

Jeremy and Brian were awesome! They came right on time and were friendly, knowledgeable, and professional. Replaced my water heater in two hours from the time they arrived! They were great and I will always use Heidler from now on! I highly recommend!!! Less