2026-06-20T08:50:55.145Z

Fantastic service received from Craig and his team at Appian Heat Pumps. The job to install a Multi-split A/C unit was done in a highly professional, reliable and timely manner. Highly recommend their services!

2026-06-16T19:51:51.407Z

Craig at Aspian Heat Pumps was excellent from the initial meeting right through to the finalisation of the installation. He was professional, knowledgeable, and took the time to explain everything clearly throughout the process.The installation was completed to a very high standard, and we are extremely pleased with the end result. The whole experience was smooth and hassle-free, and it was clear that Craig takes great pride in his work.We would highly recommend Craig and Aspian Heat Pumps to anyone considering having air conditioning installed in their home. A fantastic job from start to finish.

2026-06-14T18:57:00.568Z

Brilliant service from start to finish. Craig was super efficient and knew his stuff! Excellent company to deal with.

2026-06-12T09:20:25.903Z

Craig recently completed the installation of air conditioning in 3 rooms and a coservatory. The work was carried out very efficiently with the minimum of disruption. The air conditioning is proving to be very effective and coped well with the recent high temperatures and also provides efficient heating when required.

2026-06-09T17:37:27.828Z

What a great experience we had with Craig and his team installing our aircon unit. Communication was so prompt and clear from the start (quote) to finish (installation).Everything was done in the way we wanted and efforts were made to make sure our wishes were met.Everyone was so pleasant to deal with and they left the place so clean. The floor and walls were protected throughout. We could just relax knowing we were receiving such professional service.I highly recommend Appian Heat Pumps.

2026-05-30T15:08:56.102Z

Craig fitted us in at short notice, arriving at 6pm on a Friday evening and staying nearly 2 hours until the heat pump was fixed. He was incredibly courteous, professional and efficient. 10/10

2026-05-29T15:16:34.751Z

Excellent service. Very pleasant, knowledgeable technician who explained everything and did a temporary fix before ordering a new part. All at a very reasonable price. Highly recommend.

2026-05-24T10:28:18.183Z

competent, professional service solved our problem quickly, and on a Sunday!

2026-05-18T21:06:50.994Z

Excellent professional service

2026-05-18T17:28:19.334Z

Really great work from Craig and team throughout.Was advised on the best systems to suit each room, and managed to get black options which look super sleek!Really happy with the finished look and can’t wait to use them come Summer.Great communication during the whole process and was kept updated during the installation too.Can’t recommend Appian Heat Pumps enough.

2026-05-18T07:50:05.997Z

Friendly and efficient service of our air source heat pump.

2026-05-16T09:03:05.867Z

Excellent service from start to finish highly recommend

2026-05-09T14:41:00.286Z

Craig was a really nice guy, he gave instant assurance that we would be back up and running! And we we were! I will be using Appian again for sure.

2026-05-09T13:40:37.033Z

2026-05-08T15:40:57.696Z

Super friendly and amazing turn around speed. All sorted in an hour

2026-05-08T11:39:21.130Z

Craig identified and rectified an intermittent fault that had defeated other companies. Great service highly recommended.

2026-04-24T15:05:04.493Z

Our experience with Craig has been outstanding. He replied to my enquiry quickly and was kind enough to attend the same day to diagnose our swimming pool heat pump issue.This was diagnosed quickly and repaired the same afternoon. Craig has since been back to run a full annual service and we will be using his services for all our heat pump needs.I would highly recommend Appian Heat Pumps to anyone looking for a professional, competent engineer. I award 10/10

2026-04-17T18:50:09.286Z

Called Craig when we had an issue with our heat source pump. Came around quickly and diagnosed the issue giving recommendations on parts and dealing with the warranty.When spares arrived, Craig fitted, tested and got everything up and running. Brilliant service.Would highly recommend Appian and Craig.

2026-01-12T11:21:35.127Z

Appian replaced a 15 year old heat pump for my home. Their quote was very competitive and the work completed quickly and professionally. The heat pump is working well and they came back a few weeks after the install to complete some final bits of work and ensure it is running efficiently. I highly recommend them for anyone who needs a heat pump install or maintenance.

2026-01-04T15:57:04.228Z

Actually 5 stars not enough. ASHP not working as original installers had not made sure no air in the system. Craig came out and fixed everything efficiently on a Sunday morning. THANKS!