Helping Hands Electric & HVAC
2026-06-12T22:59:31.630Z
Power is out all over the city following the big storm June 10th; one branch crashed down and hit my power line. Only mine. MGE was out at 9:45 the next morning while I was away, left a note saying the weatherhead needed repairing before they could reattach the wire.I call Helping Hands based on my daughter’s recommendation. Chris was very polite, said they were very busy, but he has a guy in my area and would check with him. This was around 1:30.I got the call back, Ader would be there around 2:30. This is when the next round of thunderstorms started, just after he got his ladder up. So Ader took a break, came back and waited in his truck for about 30 minutes again waiting for a break in the thunderstorm. He eventually left since it wasn’t clearing. I left to eat at my family’s.Around 7pm, Ader came back and completed the job. I was thrilled, it was so unexpected! It was one less worry for me going into the next morning. My neighbor was so impressed with Ader’s dedication, that he said he will start using Helping Hands. I always will. Thank you so much during this rough week.